Vodafone India Complaints & Reviews

I'm unable to send messages using my VI number. Error 29 is received. Prepaid number. The unlimited recharge is already made of INR 459 but no luck. There is more than INR 200 as talktime balance too .
This is becoming a problem in order to send text messages .

This is urgent. Please help.

My number [protected] has been debited
Rs 20/- for accessing the games world and Rs 7/- for accessing games and videos which I'm not aware at all

I was travelling to Indonesia Via Singapore for 10 days from India. So I had activated my international pack for 10 days that vodafone was offering at INR 3999/- In my layover at Singapore the sim worked for two hours, however on reaching Bali, it did not work at all. I was stuck in the airport for hours as my SIM was not working. Through the WiFi of the airport, I tried getting on chat with Vi Customer care in India. They tried troubleshooting with no success. I told them I had paid a high amount please refund it. They told me if you do not use the pack going forward, then I can come back and once the bill is generated they will refund the money for the days it did not work and will charge me for one day which is 599 INR. With no option left I had to buy a local sim and spend more money. Now Vodafone has generated a bill adding the 3999 amount. On complaining they are refusing to refund the money and saying as a good will they will waive of 500INR where as according to me they should charge for one day and refund the remaining as the service did not work for 9 days. One can clearly see there was no usage also, so its not fair also to charge for days Vodafone service did not work. My phone no is [protected]. My complain number is #[protected]. My complain number from my travel earlier were #[protected] and #[protected]. Please help me get my refund for INR 3999-599. I have spent a lot of my time and energy on this. Charging for 10 days and providing service for 1 day is not fair. Please help!

Hello. Today I recharged my Vodafone number with 99 Rs Pack and almost the entire amount was deducted for some kind VAS services that I have not subscribed. I received a SMS from no 54300 saying welcome to Players Club Pack.

This has been going on for a year now. I keep getting VZ-ViCMS SMSes with deductions without even subscribing to them. Even after trying to disable them by using the number provided. The amount deducted prior to this was Rs 5 or sometimes more. But today they immediately deducted the complete amount.

I have been ignoring this but today I decided post a complaint here.

Purchased Vodafone router in February 2022 from Tata Cliq, now facing severe charging issue. No one is now taking responsibility either Tata Cliq or Vodafone store...

Vodaphone deducted money from my account without notifying me and charged me for something I didn't asked for. Vi charged me for Contakt gaming service. I never applied for availing this service. Stop deducting money from the balance without customers approval. I am using this network for long time, if such unapproved deduction continues to happen then I would need to port my sim to some other network provider.

An amount of Rs 20/- has been deducted from the main balance of my account. When I checked my Message Inbox, I noticed that I have received an SMS from VZ-ViCMS stating that "Thank you for choosing to access Games World" but I did not choosing anything like that from my phone or from my vodafone mobile app, it is wrong deduction from my account.

Can I get refund for the wrong deduction charges from my account.

This is the exact message which I received from VZ-ViCMS on June 2nd 2022.

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20
Your balance is Rs. 10.26

My security mony has not fefund

It's been 3 days since they haven't provide 4g network, we got no problem in our phone, it has been 3g H+ which is no good, can't browse website neither ! Also Earlier this issue has been occurred before 3 days it is unstable so I kindly request the company to check the connection or whatever the circumstances causing this problem in our Area and fix this issue

Vodafone Idea Limited has deducted INR 69 without my consent, without my permission, without my explicit interest towards what they call "Games Zone 69". On top of that, they have started a subscription so that every two months INR 69 will keep on getting deducted.

This is daylight robbery by Vodafone Idea Limited.

On 26th may 2022 Rs 95/- was debited from sbi savings bank account for the recharge of Vodafone prepaid no [protected].But
no recharge was done .A complaint was logged for the unsuccessful transaction against SBI on27th may 2022.But Yesterday Sbi has confirmed that the transaction was successful .The transaction I'd was [protected]IGANQPMPN8 and further reference id was[protected]. So do the needful as early as possible.

Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 89

I haven't requested for any service, please unsubscribe as soon as possible.

My contact no is [protected]

I have ported my number to vi, network bars are showing, bt not able to dial 59059, i m trying since morning. Bt it's getting disconnected. My number is not working since morning. It's [protected].
I prorted for a better service. Bt the very first experience is harrassing. Kindly solve it asap
Asif Khan

I have been charged Rs.25 and Rs.15 for pre embedded games which I have never requested or selected. There was deduction which happened from my mobile balance.

Attached Screenshot for reference

This happend twice on my account

Vodafone not allowing sending messages to 1900. They block message, I am able to send messages to other numbers

I got a message on May 12, 2022 saying I have been charged Rs. 20/- for using Fun Portal and the balance is Rs. 50.60. I just don’t know what this portal is all about. No one had sought my consent nor did I give a consent for using this portal.
It is clearly a scam to cheat the customers and rob them.
I demand immediate refund of all money charged in this manner supposedly for using Fun Portal. And Vodafone India must stop immediately such malpractice being followed by them.

I requested Vodafone India to port my number yesterday that is 27-05-22. I got a call from Vodafone, asking for the reason to port, I told them that no network in my living area so I am porting. they said that give them a chance to fix this issue, I denied by telling them that I only want to port that's it. Now from yesterday I got so many calls every call is asking about the reason to port. I am harassed by such calls. It is 13:28( 28-may-22) time now & I got More the 15 calls. Stop harassing me and compensate me for harassing. Why everyone is asking for the reason to port? In every call they are asking the reason to port and to give them a chance to fix my issue. I requested them not to call again and the executive said that I will not receive any call from now. Still these people are calling me. I want them to compensate me for such harassments.

From few months VI has been automatically activating value added services like Fun portal, Callertunes and Handset mobile games. Which were not even accessed or selected by me. I am forcefully getting deducted in my balance when I don't even use those services. kindly requesting you to stop activating any services without users choice. And please kindly refund my amount which has been debited without my information. If this continues forced to port to other telecom networks.

Mobile No. [protected] account no.[protected].
Various mail and customer care executives regarding plan change due to your internet services are very bad in my location. I take a new connection through an Internet local service provider because we can not wait for the internet . customer care executives also confirmed for reduce the plan on dated[protected] call 199 and confirm to do it. But invoice raise on previous amount.
second time drop the mail and a received the email from vodafone end "Regarding Plan Change:
I have activated Entertainment 299 plan for you and attached the details of the plan benefits for you.

This will be activated within next 30 minutes as requested by you.

kindly note that any unused data lying in your current plan will be forfeited once your plan is changed to a new plan and a new quota as per plan is chosen by you will be credited. " Pease find the attached file for your reference.

My service is closed so i have no option to continue the service.

I have already informed to vodafone please stop the billing on various channels as email customer and other . but they charged and demanded the amount . Please resolve the issue and confirm.

I have never subscribed / download any above mentioned service or app.. still vodafone has been charging more than 20 rupees every month. This is stealing from customer. Very much unethical and illegal. You should resolve this and credit back the loss customer suffered.