Vodafone India Complaints & Reviews

I received sms from VZ-ViCMS for deduction of Rs 25 for Contakt Gaming service on 18th of May, 2022 which I never opted for. They have charged me without my consent. Please refund back the charges....

Today (18th May, 2022) I received sms from VZ-ViCMS for deduction of Rs 20 for FUN PORTAL access which I never opted for. Similarly they deducted Rs. 25 for Contakt Gaming service on 9th of May, 2022 which also I never opted for. When I am calling to their customer care number, it says mobile network not available. I can see full network and use my internet service also. This is fraud from their end. I want my Rs 45 back. I am using this...

Hi,

I have been using Vodafone for many years. I have not been able to use the internet properly for the last 5 years. I complain many times but not fixed.

Recent complaint no. CHN-V[protected]

Regards
Malik basha...

On May 17 10:06AM I got message saying that your balance 7rs has been deducted against "Games and Videos service".
I have never subscribed to any such service.

I tried to check if I subscribed to any such service by checking in VI APP. but i didnt found anything there.

I sent STOP message to 155223 which says that you haven't subscribed to any VAS service.

I tried calling call center but...

I recharged online of rupees 3099 for Vodafone on dated 08/5/2022. The said amount i.e. rupees 3099 already deducted from my credit card but recharged was unsuccessful.
My mobile number is [protected]....

I was recharged Vodafone with rupees 3099 online on dated 08/5/2022.
The recharged was failed but the amount of rupees 3099 was deducted from my credit card and still on date 17/5/2022 i not refund the amount 3099....

I have never given any access to this games .. Even It Charged MY Money ... Here Goes The Message
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 14.37...

Respected sir/madam

Myself Shriom Sharma generated UPC code for my VI mobile no [protected] on 11.05.2022 and the UPC CODE ( VH197178 ) was valid till 15.05.2022 till 23:59, I made a port request around 16:05 hrs of 15.05.2022 but VODAFONE IDEA rejected my MNP request. I contacted customer care number 198 and the representative said that my UPC code expired on 14.05.2022 (I can provide call recording).

For more...

Vodafone is charging me for service I never opted for or enabled. When I checked my account they have charged me multiple times on

5 Mar, 2022 - Rs15 - Bcafe Portal
15 Mar, 2022 - Rs20 - Games World
26 Mar, 2022 - Rs25 - Contact Gaming Service
11 Apr, 2022 - Rs7 - Games and Videos
01 May, 2022 - Rs25 - Handset Inbuilt Games
08 May, 2022 - Rs7 - Games and Videos
16 May, 2022 - Rs75...

Without my request Vodafone India activated 1. access of games world yesterday 13th may 2022 3.49 pm.

I have not activated or requested any of the above services. Vodafone India has activated by themselves and deducted money of RS. 20

Received messages as below "

1. "Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20 "

There is no mention...

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 1.6

I haven't requested for any service for my mo. No. [protected]...

I am being wrongly charged for using games on "Ganes and Videos"

Following are the details -

20Dec, 2021
Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 25.49

17 Jan, 2022
Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs....

I haven't subscribrd any games still my account is debited with Rs. 25/-...

I cannot send port message to 1900. Everytime I try to send it, it says message cannot be sent. I can send and recieve messages from other numbers. But I cannot send sms to 1900...

I haven’t activated any game in my phone but today I received message regarding deduction of balance rs.25....

Hi

I am not gamer. Even if i need i got computer n laptop. I have been charged 10INR continuously for telsync games. When i send stop msg it says you dont have any subscription. But amount gets debited...

I just noticed that I have been subscribed to 'Re.1 Store - 7 Days' without my consent, since April 13, 2022.
I tried to deactivate the VAS service via the VI App, but every time I press the 'Deactivate' button, it says that the servers are down and to please try later. Screenshot attached.

I want this service removed from my account ASAP and refund the deducted amount till now!...

Today I wanted to recharge my number, So i checked plans on Paytm And selected recharge of 719 rupees which included unlimited talk time and 2gb/day for 84 days.But when I recharged it I got only 1.5Gb/day which is a total concept of misinformation to the customer.I want my full recharge of 2gb/day as mentioned there....

I have been having repeated internet issues and billing issues(increase of current plan Rs 199 to Rs 299). I decided to port, the Vodafoneidea retention CSR called and promised a Lifetime Rs 199 plan. gave me offers and retained. after the offers were over my billing with the taxes came to Rs 354. I approached the escalation process right from customer care to CEO. they claim that they gave the offers and unable to commit as per the retention...

Writing on behalf of my 80 years olf Father. Fun Portal money rupees 20 has been deducted on 5/May/2022. He use sony mobile k550i, that is very old and mobile does not even install whatsapp. How am I going to use fun portal on my mobile? They just send a text message and there is no number or information on how to cancel this services on same day. This is just unfair Indian greedy way to take money from people. There are no laws to protect...