Vodafone India Complaints & Reviews

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25

I have not subscribed or opted for any gaming services. Yet I am charged and i received a sms today 19 April 2022 at 11: 49 am.
Request you to investigate these incorrect charges and revert the charges to my account. My number [protected].

I have been charged for handset inbuilt game which I didn't even select. I just found that I was charged similarly in the past as well.

Hello,
I am using Vodafone sim number ([protected]) for almost 5-6 years. Yesterday 18 April, 2022 I received 6 or 7 calls saying that they received a call from my number. some of the numbers are not even saved in my device. Someone is using my number to do the fake calls.

Please resolve this issue as soon as possible.

I have a VI SIM which I have been using for 6 years now . Off late, I have been facing issues on my network connectivity.

I have been able to make OUTGOING calls from my mobile, but from the past 3 days I am unable to receive any INCOMING calls or SMS.

I have tried connecting to VI several times, their customer service is pathetic. Its very painful to go through their IVR to connect to their Customer Executive and their replies are equally pathetic.
I have been struggling, even the Vodafone Store people are clueless about it.

Request you to look into the matter urgently as it is hampering my work calls significantly.

Vodafone periodically is automatically activating the caller tune and deducting the amount for it. There is nothing that can be done about getting the refund. Please help.

Hi,
I am an Chennai based Vodafone customer( mobile no - [protected]). Today 14/04/2022 at around 05:20 pm i recharged to my mobile for Rs. 299 through Vodafone online recharge available through net banking. By mistake the mobile no was entered as [[protected]] instead of [[protected]] which is my number.
Please cancel the recharge done to [protected] and recharge the amount to [protected]

Respected Sir,

I am Sanjeev Sahu .
Contact Mobile [protected] - vodafone sim
Email id - sanjeev1717.[protected]@gmail.com

Incoming otp code blocked or stop when mobile do not recharged after 28 days

Actually we know Mobile recharges rising from last 6 month statistics.
Vodafone sim do not have a right atleast to block Incoming messages and OTP code such as jiomart otp code .
We people are suffering from inflation . Kindly advice the Vodafone authority about this Issue.
Otherwise I shall port Voda to Jio Sim.

I recharged Vodafone company number 901 which was valid for 70 days with 3GB internet daily and 48GB separate and 1 year subscription validity of Hotstar which they cheated did not give 1 year subscription of Hotstar

I had a VAS(Value added Service Charge) charge of Rs 369 + GST on my mobile bill. On checking Customer care was informed no VAS is active on my mobile number.
On calling customer care I was informed the VAS additional charge on my bill is due to my calling a special number 53516, which I have not called and asked them to bar any special number calling facility on my number. They have indicated that they cannot bar Special number calling. I have asked for reversal of this charge. The customer care executive has not confirmed reversal and put matter under investigation. I have also informed that no additional or late payment charge should be applicable to me as matter is under investigation.

Vodafon sucks really... I have sim card and blocked me without any reason saying that failed document verification. This is not fair since from 5 years i am using this sim card now suddenly verification failed ..what the hell is wrong with you people as soon as my number get activate...i am switching it to airtel do whatever you like to do...useless team support and lack of customer satisfaction...recommend everyone not to use vodafone...worst servive ever received

This is very ridiculous that the vodafone service provider is taking extra money form the customers in the name of "other credits /charges.

Even after paying regular bill vodafone is taking extra hidden charges from customers, and are doing fraud with the public

Its been a while i switched to postpaid services and my entire group uses vodafone. After all this one fine day i find extra charges in the bill with no history as such in earlier bills..

I have attached my recent bill for your reference in which it stands mentioned"other credits /charges" and amount is whopping 100 rs.

If it is not rectified immediately i will switch into the other service provider. From the next month only.

Please take strict action on such type of scam by the vodafone company.

My outgoing messages have been barred on my phone for a continuous period of the last 2-3 years. I have visited numerous stores and made complaints at various levels, even got a new SIM card from Vodafone. My complaint stays unresolved. Very very disappointed and very very exhausted. Nothing proactive from Vodafone on this at all. And I am a customer since the last 20 years. I really would like to make a complaint to the highest level/ authority at Vodafone.

Since I travel outside of the country and always have the International roaming on, though I never use my mobile data while on International roaming. I use my India number for the banking transactions OTPs. Like all other time, this time to I travelled to canada and I am still in Canada at the writing of this complaint. I am shocked to see my bill this month for March 2022 is Rs.8432, which is outrageous. The data setting has always been off and still off and bill says I used data and for a week's time i have been charged 8k!!! There is this pattern of .14kb data usage consistently in a 39 long pages bill. Anyone can say this is a glitch on their part since have not used any data as my mobile network is off as other settings done correctly. If by any chance I have used the data, then why its only .14KBs multiple times in a day, what kind of data I can access in .14kbs?? This is an incorrect bill and I even contacted to Vodafone, but they denied everything and not reversing the charges. I am confident that this is a incorrect bill and I do not owe them any data charges except for the monthly rental. Please help.

Kindly remove the personal details from the post given on line, remove the mail id and contact no urgently

Kindly remove enclosed complaint and details from online, please offload it or block it.
This contains my personal details which is not safe.

Regards

10 days ago i port my Airtel sim in to Vodafone idea. After that i can not get any call from other airtel user as it says my number is invalid. Massaging also doesn't work. Vary frustrated.

Most Poor Network ever seen in life. Horrible Connectivity. Calls not connecting, when people are trying it seems its telling them out of network although mobile having full network. Looting in the name of connectivity. Should shut down its services or handover to a better provider.

I have been charged ₹22, for accessing the Games World, which i am unaware of. I am sure that i have not initiated any sort of these access, don't know why Vodafone India charged me Rs.22. Previously i was charged with Rs.50 without my knowledge. Don't know why are they charging without my consent

Hi Team,

I am using the Vodafone prepaid card from last 10 yrs and without intimating me they deactivated the service, so I have visited the service center and ask why my services is deactivated so they are telling not showing any reason for deactivation.
I[censored] want to activate the number you to take postpaid plans and have to pay Rs.300 to 400 for new Sim.
My number is ACTIVATED in all the portal and i am facing the loss in my business who is responsible for this. so request you to restore my number as soon as possible.
Please help me .
Mob: [protected]
Name : Farhan Baig
Location : Mumbai