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Vodafone India Complaints & Reviews

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1.8
Updated: Dec 31, 2025
Complaints 27135
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9564
Unresolved
17571
So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝
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Vodafone India reviews & complaints page 30

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R
Roshin viswanath
from Kozhikode, Kerala
May 11, 2022
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I cannot send port message to 1900. Everytime I try to send it, it says message cannot be sent. I can send and recieve messages from other numbers. But I cannot send sms to 1900
Vodafone India customer support has been notified about the posted complaint.
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    P
    Pooja Naik 10
    May 11, 2022
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    I haven’t activated any game in my phone but today I received message regarding deduction of balance rs.25.
    Vodafone India customer support has been notified about the posted complaint.
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      C
      Chandrashekar B
      from Bengaluru, Karnataka
      May 11, 2022
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      Address: No 7 Parvathi Nilaya 1st Cross Sreenidhi Layout Herohalli

      Hi

      I am not gamer. Even if i need i got computer n laptop. I have been charged 10INR continuously for telsync games. When i send stop msg it says you dont have any subscription. But amount gets debited
      Vodafone India customer support has been notified about the posted complaint.
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        J
        Jacob82
        from Pathanamthitta, Kerala
        May 10, 2022
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        Address: Gandhinagar, Gujarat

        I just noticed that I have been subscribed to 'Re.1 Store - 7 Days' without my consent, since April 13, 2022.
        I tried to deactivate the VAS service via the VI App, but every time I press the 'Deactivate' button, it says that the servers are down and to please try later. Screenshot attached.

        I want this service removed from my account ASAP and refund the deducted amount till now!
        Vodafone India customer support has been notified about the posted complaint.
        May 22, 2022
        Updated by Jacob82         To Vodafone -
        It is still not removed!! Again, yesterday, amount was deducted!! And still I cannot deactivate it myself!
        Please remove this service ASAP!
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          G
          Goyalal
          from MALOUT, PUNJAB, Punjab
          May 10, 2022
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          Today I wanted to recharge my number, So i checked plans on Paytm And selected recharge of 719 rupees which included unlimited talk time and 2gb/day for 84 days.But when I recharged it I got only 1.5Gb/day which is a total concept of misinformation to the customer.I want my full recharge of 2gb/day as mentioned there.
          Vodafone India customer support has been notified about the posted complaint.
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            E
            Ernie
            May 10, 2022
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            I have been having repeated internet issues and billing issues(increase of current plan Rs 199 to Rs 299). I decided to port, the Vodafoneidea retention CSR called and promised a Lifetime Rs 199 plan. gave me offers and retained. after the offers were over my billing with the taxes came to Rs 354. I approached the escalation process right from customer care to CEO. they claim that they gave the offers and unable to commit as per the retention offer plan of Rs 199/-. if that was the case the Retention CSR represents the company and as a company i have been given wrong information. I have all the calls and screenshot of my conversation of the retention CSR
            I want my 3 billing cycle which i paid back and lifetime plan to Rs 199/-

            whilst writing to CEO the ordinary customer care calls, the CEO has no decision making capability to correct and give me resolution.
            Vodafone India customer support has been notified about the posted complaint.
            May 17, 2022
            Updated by Ernie             They are least bothered and have not reverted
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              L
              LineRental
              May 9, 2022
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              Address: India

              Writing on behalf of my 80 years olf Father. Fun Portal money rupees 20 has been deducted on 5/May/2022. He use sony mobile k550i, that is very old and mobile does not even install whatsapp. How am I going to use fun portal on my mobile? They just send a text message and there is no number or information on how to cancel this services on same day. This is just unfair Indian greedy way to take money from people. There are no laws to protect the consumers.
              Cancel and refund moneys with compensation for wasting my time writing these messages and emails.
              Vodafone India customer support has been notified about the posted complaint.
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              image of deduction
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                G
                Guru Raghavendran
                May 9, 2022
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                I am customer of vi postpaid network . i visited vi store on 7.05.2022 for postpaid to prepaid requested . first they not allowing me to convert post to pre i was forced him they converted and my prepaid network was activated on 8.5.2022 .i cant able to make frc through retailers' called customer team they not understand my query . very bad vi network cheating customers
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Sachingmali
                  May 8, 2022
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                  Unable to send message in international roaming

                  Unable to send message in international roaming due to error 29. plz resolve. thanks.

                  my no is [protected]...
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                  D
                  DPSingh7
                  May 8, 2022
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                  My vodafone sim even after activating International Roaming is not picking up any network, i have done required recharges as well, still its useless & network team suspect its a sim issue, now there is no Vodafone in Toronto & Vodafone is saying i can only replace sim by ccoming back to India, this is my 15 years old # & all OTP's are coming on this #.
                  Vodafone India customer support has been notified about the posted complaint.
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                    M
                    mahesh2202
                    from BHIWADI, Rajasthan
                    May 7, 2022
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                    Dear Sir,
                    I was using my mobile no. [protected] from 2007 year in same idea vodafone network, i am your valuable and loyal customer. last time u had change my plan automatically without my information from 149 to 299 plan. and my mobile bill getting exceed. kindly give some solution for this and change to 149 plan.
                    Vodafone India customer support has been notified about the posted complaint.
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                      A
                      Asba Hossain
                      May 7, 2022
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                      Address: VILL- Mohanpur ,PO- Chandnagar , PS- Diamond Harbour, South 24 Pgs , West Bengal , 743368

                      The network is under 200 meters but Vodafone doesn't maintain anymore it's a junk space u can say I'm getting network issue from 5-6 month I'm from West Bengal, South 24 pgs, Chandnagar, Diamond Harbour road, 743368
                      Vodafone India customer support has been notified about the posted complaint.
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                        S
                        ShilKhanderao
                        May 6, 2022
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                        I have got the message to today, I have contacted the customer care for this they told it was one time content not any VAS and it was started on 5 may. I haven't used any such thing and there is no flash messages or popup activated on my device.
                        This company is just deducting balance for nothing.
                        Vodafone India customer support has been notified about the posted complaint.
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                          A
                          Atish Waghwase
                          May 6, 2022
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                          ₹7 is being deducted from my account randomly and I get the message
                          'Hello!
                          Thank you for choosing to access Games and Videos,
                          You have been charged Rs. 7
                          Your balance is Rs. 8.42'

                          I told customer care about it and they said that I'm playing games on my phone and that's costing me money
                          even though I'm neither subscribed to any VAS service nor do I have any games on my phone. Customer care has been very unhelpful.
                          Vodafone India customer support has been notified about the posted complaint.
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                            L
                            litrahb
                            May 6, 2022
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                            Charged Rs 15 on 5 march, then Rs. 25 on 6 may for accessing Bcafe Portal and Contakt gaming service - both i did not choose or select.
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Shirin Radhanpura
                              from Pune, Maharashtra
                              May 5, 2022
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                              Unnecessary services activating without my request from below numbers [protected] and [protected].

                              Directly getting messages about games activation and deduction of money.

                              There is no mention of these activation on vi app to deactivate or raise support for these unnecessary deduction.

                              On both numbers below 2 services activated without my request:
                              1. Access games world
                              2. Access handset inbuilt games.

                              Received messages as below:
                              Hello!
                              Thank you for choosing to access Games World,
                              You have been charged Rs. 20
                              Your balance is Rs. 405.69"

                              Hello!
                              Thank you for choosing to access Handset Inbuilt Games,
                              You have been charged Rs. 25
                              Your balance is Rs. 380.69

                              Please find screen shots attached.

                              Please deactivate these services and refund amount deducted from both numbers.

                              Amount deducted from both above mentioned numbers. Please refund and stop activating these services by itself.
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                Shirin Radhanpura
                                from Pune, Maharashtra
                                May 5, 2022
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                                Without my request Vodafone India activated 1. access of games world Today morning and again after 2 hours they have activated 2. access handset inbuilt gamed.

                                I have not activated or requested any of the above services. Vodafone India has activated by themselves and deducted money of RS. 20 for access of games world and RS 25 for access handset inbuilt gamed.

                                Received messages as below "

                                1. "Hello!
                                Thank you for choosing to access Games World,
                                You have been charged Rs. 20 "

                                2. Hello!
                                Thank you for choosing to access Handset Inbuilt Games,
                                You have been charged Rs. 25 "

                                There is no mention of these details on vi app but main balance of Rs 45 deducted on the same day without any request initiation.

                                Please stop activating these services by yourselves to deduct money.

                                Please refund the amount deducted.

                                Please find attached screenshots here.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  S
                                  Swetha Manjunath
                                  May 5, 2022
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                                  Hello!!
                                  I havent requested for any type of service.But I received a message regarding deduction of Rs 25 from my account.Plz do the needful and stop this.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    A
                                    Alex Barretto
                                    May 5, 2022
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                                    Hi,
                                    I have been receiving the below message since january 2022 till current month:

                                    Hello!
                                    Thank you for choosing to access Games World,
                                    You have been charged Rs. 20
                                    Your balance is Rs. 9.08

                                    I have not opted for any Value added service. Request you to please help on this and credit the required amount back Since January 2022

                                    Regards,
                                    Alex Barretto
                                    Contact: [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      D
                                      Dilip_1810
                                      May 4, 2022
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                                      A person from Instagram lure me for credit credit card limit & cibil increase. He told me to do the transaction of converting my Rs 10000 credit balance into amazon gift voucher. I did, & he told to share the transaction ID. I shared the transaction ID with him but i don't know how he redeemed by an amazon gift voucher of Rs. 10000. It was showing o balance in amazon voucher. This neither of me nor anyone else from my phone has redeemed as this is password protected which contains Key ro redeem the voucher. But i dont know how he got the key & he redeemed the entire Rs 10000 amount by just having information of transaction ID.
                                      Vodafone India customer support has been notified about the posted complaint.
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