Vodafone India Complaints & Reviews

Without my request Vodafone India activated 1. access of games world Today morning and again after 2 hours they have activated 2. access handset inbuilt gamed.

I have not activated or requested any of the above services. Vodafone India has activated by themselves and deducted money of RS. 20 for access of games world and RS 25 for access handset inbuilt gamed.

Received messages as below "

1. "Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20 "

2. Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 "

There is no mention of these details on vi app but main balance of Rs 45 deducted on the same day without any request initiation.

Please stop activating these services by yourselves to deduct money.

Please refund the amount deducted.

Please find attached screenshots here.

Hello!!
I havent requested for any type of service.But I received a message regarding deduction of Rs 25 from my account.Plz do the needful and stop this.

Hi,
I have been receiving the below message since january 2022 till current month:

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20
Your balance is Rs. 9.08

I have not opted for any Value added service. Request you to please help on this and credit the required amount back Since January 2022

Regards,
Alex Barretto
Contact: [protected]

A person from Instagram lure me for credit credit card limit & cibil increase. He told me to do the transaction of converting my Rs 10000 credit balance into amazon gift voucher. I did, & he told to share the transaction ID. I shared the transaction ID with him but i don't know how he redeemed by an amazon gift voucher of Rs. 10000. It was showing o balance in amazon voucher. This neither of me nor anyone else from my phone has redeemed as this is password protected which contains Key ro redeem the voucher. But i dont know how he got the key & he redeemed the entire Rs 10000 amount by just having information of transaction ID.

Sir
It has been 14 years since the cell towers were installed. They worked for three years and have not worked since. I would like to remove the tower.My request is to remove the mobile towers in my place.
Thanking you

I have never accessed any games hub. Just woke up today morning. My phone was on airplane mode. When I logged on Vi network, I have received a SMS stating that I accessed games hub and I have been charged INR 20.

I mean what is this day time robbery!? They will soon go out of business.

I've done online recharge,
But unfortunately on wrong number that's I don't want to recharge.
I wwnt refund on recharge.

I am unable to send messages from my vodafone for a long time now.. I have connected with customer care multiple times in last few months.. it is not a joke.. i have spent a lot of money on recharges and packs.. still no solution to the problem. I am facing a lot of problems because of this issue.

I need to port my vodafone now VI number . but i couldn't send the port message to 1900 they block me and show some error message.

My sim number is [protected], my sim card is suspended due to verification so please verify my id proof for on mya sim card

My sim is from maharashtra, my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

I tried to reach to the nearest vi shop but they ask for money to restart the sim (not for recharge they say that it is for security from virus and all )

Reached me at

[protected]@gmail.com

Through this complain, i want to highlight my problem regarding unknown number that is [protected] forwarded on my father mobile number [protected]. I tried 2 times to customer care but they are saying it can be resolved from your phone, but i tried through code##21# and call forwarding settings but it is always showing error i.e. "Your carrier doesn't support disabling call forwarding on your number"

i am totally frustrated...

Hi my deceased mother owned a vodafone prepaid sim. I used it after her death and unfortunately lost the mobile and the sim on 28/4/22.
I visited the various vodafone stores & even talked to online customer care services.
But the staff did not provide me a duplicate sim.

I was told that they cannot provide me a duplicate sim because the owner is dead and they want her KYC . So they cannot do the transfer or issue a duplicate sim.

I cannot loose that number because its subscribed to multiple government agencies in which i cannot modify the number.

KINDLY HELP ME PLEASE TO RESOLVE THIS ISSUE.This SIM is very important to me at this point of time.

My dad mob was stolen. To block the dad number I called the customer care number. They send link via message. But in the link I cannot block the number because there is no alternative number and mail id. I tried to speak to the customer service but the call was cut down stating that customer care service was not available in between 12 am to 6 am. For an emergency purpose how do I contact the customer care. Customer care service should be provided 24*7. To block the number atleast they should provide options like Airtel where they ask Aadhar and birthday. Airtel number was blocked in just one call and within 7 minutes. Vodafone customer care number ends without any reason only one time it state "manikavam" and the call was cut down. Remaining multiple times call was cut down without any reason. My mom Vodafone number has active plan of Rs.2399 but still I can't reach Customer care service because my mom Vodafone number has no main balance. This is very silly. How can they don't provide customer care service for not having main balance but still having active package worth of 2399? Worst Vodafone network.

Fir past 3 day the sim card is not being detected in any of the device. It says no sim card though sim card is inserted. I have tried all hacks n tricks but nothing worked... I recently done recharge and suddenly it stop working...

I have a 4 vi postpaid connection. i have done 2 connection fro 4 and 2 connection prepaid. After that i have received bill on 7th April 22 that bill charges 4 connection amount. I have visited store for that they told me that they are not changing bill amount and they gave excuse that i have to change plans manually after connection change. I have also contacted with costumer care they also refused to change bill. I had tried to port but...

I have been using Vodafone past 12 years postpaid. Recently I have been charged every month 240/- as google play purchases. I don't have any such subscription on my google play account but from May 2021 till now I have been charged.

The customer care guy says that because I added the payment mode by VI in google play purchase it has been charged. But without our permission how will they charge in our postpaid account. When I asked him about the content / App downloaded he doesn't have any record. How come they charge without even a record.

Vodafone team its really very worst experience. My plan is Rs. 399/- But I am paying every month 850/-

Please look into this and resolve the issues.

Iam using this vodafone number more than 10years. past 6 months Iam getting Cross talk whenever I call to Someone or someone calling me...Some times voice also got muted I couldn't hear what other side they are speaking...

My outgoing SMS is barred for the last 2+ years as a result of which I can't use services like google pay or download apps of banks etc. this is a huge inconvenience for me. I have tried lodging this complaint to vodafone multiple times, but I think vodafone and their pug that is happy to help have now disappeared. I am extremely exhausted with this situation and I am extremely puzzled that why can't such a simple issue be solved by a company of this stature. i need immediate looking into of this issue, or I will really have to port to another network (all at my own inconvenience or reach out to the highest complaining authority) in Vodafone.

Zero indoor network at Swapna Apartment, Paranjape B Scheme Road no. 1, Vile Parle East, Mumbai 400057.

Made atleast 50 complaints till now however no improvement.

If Vi is unable to resolve this issue then they must compensate for Inr 10, 000/- for wasting my time and hard earned money.