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Vodafone India Complaints & Reviews

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Last updated Mar 25, 2024
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Vodafone India reviews & complaints page 31

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D
ddutta2022
from KOlkata, West Bengal
Apr 16, 2022
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No Incoming Call/SMS service since 3 days

I have a VI SIM which I have been using for 6 years now . Off late, I have been facing issues on my network connectivity.

I have been able to make OUTGOING calls from my mobile, but from the past 3 days I am unable to receive any INCOMING calls or SMS.

I have tried connecting to VI several times, their customer service is pathetic. Its very painful to go through their IVR to connect to their Customer Executive...
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Vodafone periodically is automatically activating the caller tune and deducting the amount for it. There is nothing that can be done about getting the refund. Please help....
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P
preethavjai
from Chennai, Tamil Nadu
Apr 14, 2022
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Recharge to wrong vodafone number

Hi,
I am an Chennai based Vodafone customer( mobile no - [protected]). Today 14/04/2022 at around 05:20 pm i recharged to my mobile for Rs. 299 through Vodafone online recharge available through net banking. By mistake the mobile no was entered as [[protected]] instead of [[protected]] which is my number.
Please cancel the recharge done to [protected] and recharge the amount to [protected]...
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Sanjeevsahu1717
from Mumbai, Maharashtra
Apr 14, 2022
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Incoming otp code blocked or stop when mobile do not recharged after 28 days

Address:mumbai

Respected Sir,

I am Sanjeev Sahu .
Contact Mobile [protected] - vodafone sim
Email id - sanjeev1717.[protected]@gmail.com

Incoming otp code blocked or stop when mobile do not recharged after 28 days

Actually we know Mobile recharges rising from last 6 month statistics.
Vodafone sim do not have a right atleast to block Incoming messages and OTP code such as jiomart otp code . br...
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J
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Fraud scam

Address:V.P.O Ranbirpura patiala

I recharged Vodafone company number 901 which was valid for 70 days with 3GB internet daily and 48GB separate and 1 year subscription validity of Hotstar which they cheated did not give 1 year subscription of Hotstar...
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A
Arun1005
from Noida, Uttar Pradesh
Apr 12, 2022
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Over billing on my mobile for Month of March 22

I had a VAS(Value added Service Charge) charge of Rs 369 + GST on my mobile bill. On checking Customer care was informed no VAS is active on my mobile number.
On calling customer care I was informed the VAS additional charge on my bill is due to my calling a special number 53516, which I have not called and asked them to bar any special number calling facility on my number. They have indicated that they cannot bar Special number calling....
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T
Thoiba Lairenjam
Apr 11, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Unable to activate my sim card

Vodafon sucks really... I have sim card and blocked me without any reason saying that failed document verification. This is not fair since from 5 years i am using this sim card now suddenly verification failed ..what the hell is wrong with you people as soon as my number get activate...i am switching it to airtel do whatever you like to do...useless team support and lack of customer satisfaction...recommend everyone not to use vodafone...worst...
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Z
Zeelkumari Patel
from SURAT, Gujarat
Apr 11, 2022
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Taking extra credit charges

This is very ridiculous that the vodafone service provider is taking extra money form the customers in the name of "other credits /charges.

Even after paying regular bill vodafone is taking extra hidden charges from customers, and are doing fraud with the public

Its been a while i switched to postpaid services and my entire group uses vodafone. After all this one fine day i find extra charges in the bill with...
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Kasturi2203
from Mumbai, Maharashtra
Apr 10, 2022
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Outgoing sms barred complained not solved for more than 2-3 years now

Address:Mumbai City, Maharashtra

My outgoing messages have been barred on my phone for a continuous period of the last 2-3 years. I have visited numerous stores and made complaints at various levels, even got a new SIM card from Vodafone. My complaint stays unresolved. Very very disappointed and very very exhausted. Nothing proactive from Vodafone on this at all. And I am a customer since the last 20 years. I really would like to make a complaint to the highest level/ authority...
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H
hluthra17
Apr 10, 2022
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Fake data charges

Since I travel outside of the country and always have the International roaming on, though I never use my mobile data while on International roaming. I use my India number for the banking transactions OTPs. Like all other time, this time to I travelled to canada and I am still in Canada at the writing of this complaint. I am shocked to see my bill this month for March 2022 is Rs.8432, which is outrageous. The data setting has always been...
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M
from Delhi, Delhi
Apr 9, 2022
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Online data

Kindly remove the personal details from the post given on line, remove the mail id and contact no urgently...
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M
from Delhi, Delhi
Apr 9, 2022
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Data

Kindly remove enclosed complaint and details from online, please offload it or block it.
This contains my personal details which is not safe.

Regards...
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V
Vishal hingrup
Apr 8, 2022
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Sim doesn't work properly after port

Address:Latur, Maharashtra

10 days ago i port my Airtel sim in to Vodafone idea. After that i can not get any call from other airtel user as it says my number is invalid. Massaging also doesn't work. Vary frustrated....
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B
BibekSDalal
from Kolkata, West Bengal
Apr 7, 2022
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Horrible Network and Worst Connectivity

Most Poor Network ever seen in life. Horrible Connectivity. Calls not connecting, when people are trying it seems its telling them out of network although mobile having full network. Looting in the name of connectivity. Should shut down its services or handover to a better provider....
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Shakil
Apr 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money for accessing to Games world

I have been charged ₹22, for accessing the Games World, which i am unaware of. I am sure that i have not initiated any sort of these access, don't know why Vodafone India charged me Rs.22. Previously i was charged with Rs.50 without my knowledge. Don't know why are they charging without my consent...
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F
farhan.baig
from Mumbai, Maharashtra
Apr 6, 2022
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SIM card deactivated without intimation

Hi Team,

I am using the Vodafone prepaid card from last 10 yrs and without intimating me they deactivated the service, so I have visited the service center and ask why my services is deactivated so they are telling not showing any reason for deactivation.
I[censored] want to activate the number you to take postpaid plans and have to pay Rs.300 to 400 for new Sim.
My number is ACTIVATED in all the portal and i am facing...
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A
Archanakeshar
Apr 6, 2022
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Wrong international usage bill

Dear sir, i am writing this to complaint about a bill for march 2022 where on my primary and Seconday family number are charged with wrong international incoming calls which we have never reeceived nor they are in our call log but displayed in the bill.we are charged 4600 bill amount in which 560 and 2380 are wrong charges debited for our numbers.this is to be resolved immediately. as no such calls we have received and its a matter of cyber...
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K
Kamalbehwal
from Mumbai, Maharashtra
Apr 5, 2022
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Complaint against service active

Address:Mumbai

Sir my main balance is 133 rupees still i can't receive msg and call form my number bez there is network issues in my home i have Complaint several time there is no response so i choose jio for call and vi for alternate number before taking sim sales man said its life time free incoming call and msg but now i have to recharge minimum 250 for incoming call i can it possible to recharge on both numbers please resolve sir...
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P
Prashant00183
Apr 5, 2022
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To Deactivate Handset Inbuilt Games

I received a message today...
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 20
Your balance is Rs. 2.43

But I had not requested for any service......
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P
Pihusneh
from Aurangabad, Maharashtra
Apr 5, 2022
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Deactivate the Posp

Please deacivate my POSP code whoch has been mapped with my PaN no CSXPS 7388N without my consent....
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