Vodafone India Complaints & Reviews

Hi. I am getting calls for bill payment for a sim card which got transferred to someone else on 2018. I paid all the amount Vodafone quoted me while putting a request to get my sim back but neither did i get the sim nor did i get the money.
As my sim was linked onto many bank accounts and other digital payment service and some investments i incurred a loss there as well.
Now i get rude calls to some ₹230 for no reason. Please look into the issue.
Thank you.

I am Alapan Chakraborty, Tamajyoti Chowdary had purchased a post paid sim card. I lost the sim, Alternate Number:- [protected]. I cleared my bills, After more than 6 months o[censored]sing the sim card, I was about to block post paid sim card I called the customer care, as the customer care executive suggested that I need to pay the bill to block the sim card and also asked me to call him back as he will block the sim card for me. After paying the bill, I called him and he said he will block the sim card, for 2-3months no one called me from Vodafone, then again the company started to ask me to pay the bill, and when I said I paid the bill and asked one of the executive to block the sim card, they showed lack of responsibility, instead of solving my problem, they asked me who called me?, what was his name? I questioned them back how would I know customer care called me so many times, everytime a new executive calls, and I don't remember. They showed zero responsibility, and when I said it's fraud, they said they can't do anything about it, and when I asked why that particular executive didn't help me, all the other executive said they were not liable for that executive, then who is? I have paid my bill believing on the executive's word, I can't tolerate their everyday phone calls, it's more of a harassment now! Looking forward for help!

I received sms from VZ-ViCMS for deduction of Rs 25 for Contakt Gaming service on 18th of May, 2022 which I never opted for. They have charged me without my consent. Please refund back the charges.

Today (18th May, 2022) I received sms from VZ-ViCMS for deduction of Rs 20 for FUN PORTAL access which I never opted for. Similarly they deducted Rs. 25 for Contakt Gaming service on 9th of May, 2022 which also I never opted for. When I am calling to their customer care number, it says mobile network not available. I can see full network and use my internet service also. This is fraud from their end. I want my Rs 45 back. I am using this network since 2017 but seems like i need to port my sim to some other network provider if Vi robs their loyal customers like that

Hi,

I have been using Vodafone for many years. I have not been able to use the internet properly for the last 5 years. I complain many times but not fixed.

Recent complaint no. CHN-V[protected]

Regards
Malik basha

On May 17 10:06AM I got message saying that your balance 7rs has been deducted against "Games and Videos service".
I have never subscribed to any such service.

I tried to check if I subscribed to any such service by checking in VI APP. but i didnt found anything there.

I sent STOP message to 155223 which says that you haven't subscribed to any VAS service.

I tried calling call center but I think I can never reach them.
This is not the first time happened to me, his happened several times so i need to raise a complaint and need answer on this.

I want to know who allowed Vodafone to deduct my balance.
I never sent any message to Vodafone to activate nay service.

Vodafone is just looted my 200-300 balance from last 5-6 months, i need a proper answer

I recharged online of rupees 3099 for Vodafone on dated 08/5/2022. The said amount i.e. rupees 3099 already deducted from my credit card but recharged was unsuccessful.
My mobile number is [protected].

I was recharged Vodafone with rupees 3099 online on dated 08/5/2022.
The recharged was failed but the amount of rupees 3099 was deducted from my credit card and still on date 17/5/2022 i not refund the amount 3099.

I have never given any access to this games .. Even It Charged MY Money ... Here Goes The Message
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 14.37

Respected sir/madam

Myself Shriom Sharma generated UPC code for my VI mobile no [protected] on 11.05.2022 and the UPC CODE ( VH197178 ) was valid till 15.05.2022 till 23:59, I made a port request around 16:05 hrs of 15.05.2022 but VODAFONE IDEA rejected my MNP request. I contacted customer care number 198 and the representative said that my UPC code expired on 14.05.2022 (I can provide call recording).

For more details please check the attachments.

I request you to please take strict action against Vodafone IDEA for rejecting the MNP request wrongly so that they don't do this kind of illegal activity.

Please help!

Shriom Sharma
[protected]

Vodafone is charging me for service I never opted for or enabled. When I checked my account they have charged me multiple times on

5 Mar, 2022 - Rs15 - Bcafe Portal
15 Mar, 2022 - Rs20 - Games World
26 Mar, 2022 - Rs25 - Contact Gaming Service
11 Apr, 2022 - Rs7 - Games and Videos
01 May, 2022 - Rs25 - Handset Inbuilt Games
08 May, 2022 - Rs7 - Games and Videos
16 May, 2022 - Rs75 - Cine Zone Videos

That's a total of Rs 174 in a period of 2 to 3 months, and the funny thing is I don't even lift up my phone, I am an NRI and only use my VI India number for banking.

They saw a pot of balance unused and decided to go for it scamming me. I saw that this is their pattern for charging fee and getting a huge pot of money by scamming and keep users chasing to get their money back. Very unethical and even fraudulent. I will port my number, its better to pay for services rather than pay these vodafone India scammers

Without my request Vodafone India activated 1. access of games world yesterday 13th may 2022 3.49 pm.

I have not activated or requested any of the above services. Vodafone India has activated by themselves and deducted money of RS. 20

Received messages as below "

1. "Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20 "

There is no mention of these details on vi app but main balance of Rs 40 deducted on the same day without any request initiation.

Please stop activating these services by yourselves to deduct money.

Please refund the amount deducted.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 1.6

I haven't requested for any service for my mo. No. [protected]

I am being wrongly charged for using games on "Ganes and Videos"

Following are the details -

20Dec, 2021
Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 25.49

17 Jan, 2022
Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 18.49

17 Feb, 2022
Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 432.22

10 May, 2022
Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 240.72

13 May, 2022
Hello!
Thank you for choosing to access FUN PORTAL,
You have been charged Rs. 20
Your balance is Rs. 188.22

I haven't subscribrd any games still my account is debited with Rs. 25/-

I cannot send port message to 1900. Everytime I try to send it, it says message cannot be sent. I can send and recieve messages from other numbers. But I cannot send sms to 1900

I haven’t activated any game in my phone but today I received message regarding deduction of balance rs.25.

Hi

I am not gamer. Even if i need i got computer n laptop. I have been charged 10INR continuously for telsync games. When i send stop msg it says you dont have any subscription. But amount gets debited

I just noticed that I have been subscribed to 'Re.1 Store - 7 Days' without my consent, since April 13, 2022.
I tried to deactivate the VAS service via the VI App, but every time I press the 'Deactivate' button, it says that the servers are down and to please try later. Screenshot attached.

I want this service removed from my account ASAP and refund the deducted amount till now!

Today I wanted to recharge my number, So i checked plans on Paytm And selected recharge of 719 rupees which included unlimited talk time and 2gb/day for 84 days.But when I recharged it I got only 1.5Gb/day which is a total concept of misinformation to the customer.I want my full recharge of 2gb/day as mentioned there.