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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 29

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I am customer of vi postpaid network . i visited vi store on 7.05.2022 for postpaid to prepaid requested . first they not allowing me to convert post to pre i was forced him they converted and my prepaid network was activated on 8.5.2022 .i cant able to make frc through retailers' called customer team they not understand my query . very bad vi network cheating customers...
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Sachingmali
May 8, 2022
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Unable to send message in international roaming

Unable to send message in international roaming due to error 29. plz resolve. thanks.

my no is [protected]...
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DPSingh7
May 8, 2022
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Sim Swap Request

My vodafone sim even after activating International Roaming is not picking up any network, i have done required recharges as well, still its useless & network team suspect its a sim issue, now there is no Vodafone in Toronto & Vodafone is saying i can only replace sim by ccoming back to India, this is my 15 years old # & all OTP's are coming on this #....
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mahesh2202
from BHIWADI, Rajasthan
May 7, 2022
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Post paid plan change to prepaid due to no plan provided in corporate sim

Dear Sir,
I was using my mobile no. [protected] from 2007 year in same idea vodafone network, i am your valuable and loyal customer. last time u had change my plan automatically without my information from 149 to 299 plan. and my mobile bill getting exceed. kindly give some solution for this and change to 149 plan....
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Asba Hossain
May 7, 2022
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Network issue

Address:VILL- Mohanpur ,PO- Chandnagar , PS- Diamond Harbour, South 24 Pgs , West Bengal , 743368

The network is under 200 meters but Vodafone doesn't maintain anymore it's a junk space u can say I'm getting network issue from 5-6 month I'm from West Bengal, South 24 pgs, Chandnagar, Diamond Harbour road, 743368...
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ShilKhanderao
May 6, 2022
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Access World Games Money Deducted

I have got the message to today, I have contacted the customer care for this they told it was one time content not any VAS and it was started on 5 may. I haven't used any such thing and there is no flash messages or popup activated on my device.
This company is just deducting balance for nothing....
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Atish Waghwase
May 6, 2022
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Money deduction from account

₹7 is being deducted from my account randomly and I get the message
'Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 8.42'

I told customer care about it and they said that I'm playing games on my phone and that's costing me money
even though I'm neither subscribed to any VAS service nor do I have any games on my phone. Customer...
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litrahb
May 6, 2022
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Wrongly charged for games

Charged Rs 15 on 5 march, then Rs. 25 on 6 may for accessing Bcafe Portal and Contakt gaming service - both i did not choose or select....
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Shirin Radhanpura
from Pune, Maharashtra
May 5, 2022
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Without my request services activated and money deducted

Unnecessary services activating without my request from below numbers [protected] and [protected].

Directly getting messages about games activation and deduction of money.

There is no mention of these activation on vi app to deactivate or raise support for these unnecessary deduction.

On both numbers below 2 services activated without my request:
1. Access games world
2. Access handset...
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Shirin Radhanpura
from Pune, Maharashtra
May 5, 2022
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Deduction of money for accessing to Games world without

Without my request Vodafone India activated 1. access of games world Today morning and again after 2 hours they have activated 2. access handset inbuilt gamed.

I have not activated or requested any of the above services. Vodafone India has activated by themselves and deducted money of RS. 20 for access of games world and RS 25 for access handset inbuilt gamed.

Received messages as below "

1. "Hello!...
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Swetha Manjunath
May 5, 2022
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Illegal deduction in amount

Hello!!
I havent requested for any type of service.But I received a message regarding deduction of Rs 25 from my account.Plz do the needful and stop this....
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Alex Barretto
May 5, 2022
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Balance Deducted for inbuilt games

Hi,
I have been receiving the below message since january 2022 till current month:

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20
Your balance is Rs. 9.08

I have not opted for any Value added service. Request you to please help on this and credit the required amount back Since January 2022

Regards,
Alex Barretto
Contact:...
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A person from Instagram lure me for credit credit card limit & cibil increase. He told me to do the transaction of converting my Rs 10000 credit balance into amazon gift voucher. I did, & he told to share the transaction ID. I shared the transaction ID with him but i don't know how he redeemed by an amazon gift voucher of Rs. 10000. It was showing o balance in amazon voucher. This neither of me nor anyone else from my phone has redeemed as...
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Srinuvasu Eeli
May 4, 2022
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To remove Mobile towers near my location

Sir
It has been 14 years since the cell towers were installed. They worked for three years and have not worked since. I would like to remove the tower.My request is to remove the mobile towers in my place.
Thanking you...
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AshishB28
May 4, 2022
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Fraudulent charges

I have never accessed any games hub. Just woke up today morning. My phone was on airplane mode. When I logged on Vi network, I have received a SMS stating that I accessed games hub and I have been charged INR 20.

I mean what is this day time robbery!? They will soon go out of business....
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Mahir Sodagar
May 3, 2022
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Wrong Recharge

I've done online recharge,
But unfortunately on wrong number that's I don't want to recharge.
I wwnt refund on recharge....
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hrishuuu
from Kanpur, Uttar Pradesh
May 3, 2022
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Can't send message with Vodafone in- error 29

I am unable to send messages from my vodafone for a long time now.. I have connected with customer care multiple times in last few months.. it is not a joke.. i have spent a lot of money on recharges and packs.. still no solution to the problem. I am facing a lot of problems because of this issue....
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RaghavAnanth
from Kollam, Kerala
May 3, 2022
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Not sending message to 1900

I need to port my vodafone now VI number . but i couldn't send the port message to 1900 they block me and show some error message....
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Sant21
May 2, 2022
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Verification ud proof for sim card

My sim number is [protected], my sim card is suspended due to verification so please verify my id proof for on mya sim card...
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B ashu
from Nagpur, Maharashtra
May 2, 2022
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Idea sim card showing no service request from last 4 working days

My sim is from maharashtra, my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

I tried to reach to the nearest vi shop but they ask for money to restart the sim (not for recharge they say that it is for security from virus and all )

Reached me at

[protected]@gmail.com...
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