Vodafone India Complaints & Reviews

Deae sir/ma'am,
Vodafone deducted my balance for unsubscribed packs like cine services and games pack without my confirmation. On asking customer executive she claimed that i must have clicked kn online ads which lead to subscription, however which i never did. And i never got a confirmation regarding the same.
Further these services got autodeducted time to time which i never consented in first place.
I have been deducted a total of ₹264 since 15th october. This has been going same for my mother's number. My mother was also deducted for such unwanted services. I request you to please take action against vodafone to prevent any such unprofessional tactics.

I want to port in vodafone from jio. So, i already get my portin code and also submit it to the vodafone mini store with all the legal documents. I already done it on the last saturday, dated on 20/10/2018. After that they told me that generally port in has been done within 15 working days except sunday & national holiday. Ok till that. But i have a doubt that they are neglecting me, i thought they are not uploading my data because vodafone doesn't sent me any kind o[censored]pdate till now. So, that reason kindly help me please. My port in number is [protected]

My name is seema and my vodafone number is [protected].
I had an corporate phone no. So i submitted documents to convert the number to my name in february but they did not change my name..
And when we went to the store they were not entertaining any of our quries and said now nothing can happen and u need to pay the bill..
How do i pay the bill if the number is debarred and i was not using it
I need my quries to be solved that how irresponsible vodafone people are at laxmi nagar, delhi

Dear sir
we facing problem of neighbor pet dog who barking all the time and the dog is not under license. there are lot of disturbance and we dont do any work from that noise...many times we tell this problem to owner but nothing happen.
please sir help us so we done all o[censored]s work in better and peaceful environment.

thanks
anuj verma
[protected]
E block street no. 5, khajoori khas

Sir i am vodafone customer my phone number is [protected]. I have lost my sim card. I visited to vodafone care at jmd tower mg road gurgaon. I requested for duplicate sim. Inspite of visiting vodafone store several times they are not provided me new sim. The behaviour of staff was not customer friendly it was pathetic. I request you to take necessary action against the employee of jmd tower vodafone mg road gurgaon.. And kindly provide me new sim card.
Thanking you
Domnic tobias

[protected]

I am Rajeev from Bahadurgarh, Haryana having your potential customer during last 10 years with my family. But today dated 26th Oct 2018, I recharge my no. With Rs. 49 instead of Rs.119.
So you are requested to please take care of my excellency with vodafone. Recharge top up my no. With 49 Rs. Respectively.
I will be grateful of you all the time.

I am complaining about the isd call made through my number ([protected]) without my knowledge when i had never opted for isd facility for my number. I have no history of any isd calls what so ever till now right from day 1. I received a bill and a message stating that my limit has crossed 3000. I was shocked to see that sms. I want clarification on the following;
1. How can vodafone enable isd facility without my concurrence or request.
2. I have no history of isd calls till now.
3. I had never requested for isd facility.
4. I had never accepted any such request for isd facility from customer care.
5. I had made a complaint to the customer care multiple times but they said the call has been made from our number but no one replies to the question how isd facility has been enabled when i had never opted for it.
6. I fear that the call which went through does not belong to me and if in case of any issue in the future i may be held accountable for it. I had made complaint of the same to vodafone customer care but did not get any sensible or responsible reply for it.
7. Now my number has been disconnected of service due to non payment of the bill.
My question is why should i pay the bill when i have not made the call and the background reason being that isd facility was enabled without our concurrence is still a mystery and unanswered.
Please take it on priority because i am very much affected due to the disconnection of my mobile service. Vodafone will only have to take the responsibility of all teh above and give a solution for it immediately.

Very strange thing happened in last few days i got message from vodafone that you activated a value added service named mobile apps club and they deduct balance from my account. I called customer care, inform them about this message but they said this is done by you sir and and we cannot do anything about your balance but now we are deactivating this value added service but within few hours i received another message that i activated another value added service named music safari but luckily i had no balance in my account so they cannot detect this time but they give me a time period of 7 days and said that if you recharge in next 7 days then we charge for this pack and it will be activated then. This is totally a spam and if you call to customer care they will make you fool

Dear sir,
I, debabrata das want to install a tower of your company at my vacent land at barasat pin 700124. I have contacted with you before but got no reply. My land is in urban area. The location is very good. Plea reply me as soon as possible.in my location the netowrk is very poor and also the quality of voice is very poor. For this reason i want to install a tower.

Sir
Vodafone has deducted 90 rs from my account for the service that i did not ask for. They have deducted my balance for indian safari service which i did not give my consent to.
The service name is
Ats_indsafarim
30 days
Activation date: 26/10/2018
Indly look into this matter and refund my 90 rupees back to my account.

Regards
Satyam
[protected]

I did recharge of Rs.159 on 14th October... But till now plan is not activated and am getting charged for all the calls I make.. when called support they are fit for nothing. They only know to take time..
Complaint number is [protected] which is filed on 19 Oct, 2018. Which is yet to be resolved.

Frist when recharged for one amount got deducted twice and recharge also happened twice.. then issue got resolved in 1 day... And one plan is active till 10th Nov.. for which am getting charged... then what is the use of recharge??? Even now amount is getting charged for each and every call.

I lost my 80, 000 in a fraud job for registration, training, verification when i didn't get job i tried to contact them but all numbers were off and no reply to my emails so i posted complaint here 1 week ago, same day one person anil singh called me says i am partner of this website pay me 20, 000 i will get your money returned, so my answer is that you are helping people or looting them

Dear sir/madam,

I am a vodafone customer my no-[protected]. My mobile number was port from bharati airtel to vodafone in month of july2018, which has been suspended by vodafone company from 5 october 2018 due to uncleared pending bill of my previous - telecom service providor.
Now i have paid whole amount of rupees 628/- to airtel by credit card payment on 12 oct 2018 but my mobile number is not in service whereas i have e-mailed all the details of bill payment whichever i have to [protected]@vodafone.com and made many calls to vodafone customer care but they have not activate my mobile no. 'finally i have gone to vodafone store on 17oct2018 at vashi and meet to anurag he told me that he has raised the complaint and my no will activate within 72 hours after 72 hours he told me that my information is incomplete and take a payment confirmation letter/receipt from airtel. After that i gone to airtel store vashi he told me that we cannot provide any payment receipt or non due letter/certificate.
After all my full payment to airtel i am suffering by both telecom company as my all banking transaction sms net banking otp and important calls depend on this no.
Kindly raise the complaints both the companies due to following reasons
- mnp under the uncleared bill of airtel.
- suspended the mobile no without my permission.
- after payment my no is inactive after 12/10/2018 as mail to vodafone mnp dpt. And several calls to vodafone cusstomer care.
- no any no due receipt/letter/certificate given by airtel store.
- no spontaneous activation of service after payment. It means communication gap between both service provider.
Many more complaint also.

At the last kindly activate my mobile no-[protected] urgently.

Thanks & regards,
Satya prabhanjan s pratap
Email - satya. [protected]@gmail.com
Alternate no - [protected]

I received message like this (Hello! Funzone pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted. Your current balance post service activation is rs.1319.3849. To deactivate sms stop to or call 155223 (Toll free). Discover cool games, apps, movies, music & more http://diskover.vodafone.in/nf/) and called customer care to raise a complaint regarding this. They...

Hi
My number is [protected]. I am trying to get lte, 3g signal on my phone but it just shows signal instead if lte or 3g. I had visited the vodafone store but they were unable to get any solution. Another thing is not getting incoming calls. I can call anyone but they can't reach me. I thought it could be hardware problem but the person who checked it said that the phone is working fabulously. They said that the sim is having the problem.
Please give a solution asap.
Thanks

Respected sir/madam,
I am using vodafone sim card ([protected]) for more than 6 years and haven't encountered such issue earlier... But from last 3-4 days there no network available on my phone so i'm unable to make a call or use the internet.
I am getting displayed message of ' sim card registration failed'... And no network available... Plz resolve my query as soon as possible.

Regards,
Suraj duryodhan

My name is Sulabha Bhagat. I have been living in USA since last two years. Due to low usage and low balance my India number [protected] has been deactivated and disconnected from the service. I called customer care about the same but they told me to contact Tata Docomo as this number was ported from Tata Docomo to Vodafone.
When I called customer care of Tata Docomo he told me to call Vodafone as I am no more the customer of Tata Docomo and is not in service.
Can you please help in this matter and get this number activated as this number is registered in various important banking services and to receive OTPs.

Regards,
Sulabha Bhagat

Dear vodafone team,

I am very sad to realize that every now and then, vodafone team finds a way to register payable services on vodafone customers without their permission.

I recently received an sms on 17th october at 8:58 am stating that i have subscribed to a gaming service for rs. 21 and the same shall be renewed on 24th october 2018. But i had never subscribed or renewed the same.

I immediately went ahead and deactivated the service.

However, i am still charged rs. 21 in my bill for the same.

I urge you to reverse those charges and please inquire as to how this service was activated on my number in the first place. This is not the first time this is happening and i have received an apology and reversal amount for the same in the past.

Awaiting your prompt action on this.

Regards,

Abhishek

Dear team,
I have raised issue related to internet speed
But still no one has call me for issue.
Still getting message that vodafone has tried to call you but not reachable and got message from vodafone is that your issue has been resolved.
Its shows pure unprofessional behavior.
It shows that you are not customer centric.
I have issue related to slow internet speed because of same i have faced declined payment and other inconvenience.

Thanks

I received an excess bill amount for the month of sep2108. My monthly plan is 249 and i received rs 742 as the bill amount for 1month in which rs 379 charged for using extra data of about 750 mb. Intially my plan was 199 but it was upgraded to 249 without my written consent or sms approval. Now they say upto 11gb data is free and beyond that the data will be charged. If i had used another 10 gb then my bill amount would be around rs 4000. My god i did not use that much. After receiving the bill i immediately wrote a mail to their customer care requested to waiver the excess amount for using extra data. Even i mentioned in the mail that it all depended on the response and my satisfaction whether to continue my account in the vodaphone. There was an automated response stated that my query would be answered with in 1 working day. But no person has called me to answer my request. So far i wrote many mails to them but their response is nil. They just call over my number to remind the due date almost every day but did not care to listen my request i raised. Finally upon my shouting over the phone when they called for asking bill payment, they sent me a service registration number[protected] on 20-oct-2018 but no use. No one called to address my query. Despite their zero response to my mails they barred my out going and incoming calls, internet, sms for not paying the bill amount. I don't know how to explain their complete negligence, irresponsible attitude towards their customers. My anger gone peaks. If they had responded to my first mail then i would have taken a decision whether to continue or not. They sent me a new bill of october. I think they are behaving like this with every their customer. Only they respond immediately when one interested to opt their network newly. Once join. Finish they don't care us. All it seems they have no proper system or staff to maintain. Seems vodaphoneidea is in pathetic situation to run it smoothly. By seeing this complaint here i hope they will respond otherwise i have only one option to approach suitable courts of law.