Vodafone India Complaints & Reviews

After spending more than an hour to raise a request on 198 for vodafone, helpdesk advice to raise a request to corporate helpdesk email i'd. Why can't they let you know in the beginning of the call and don't waste time of customer.
I never received resolution on my complaints from vodafone ever.
They charge anything in their bill and without informing customer and never hear from customer to provide resolution.
It is...

Vodafone is auto apply services in my mobile no [protected] and dabit money in my sim card plz help mere sim card me ma jaab bhi paise daalwaata hun vodafone taabhi kaat leta h pta nhi kon kon se services lga deta h kaabhi juci pack, game, movies, etc plz refund my money. And future take this ki ye future me dobara na kaate paise plz help. And solve this problem plz...

With reference of my complain on www.pgportal.gov.in dotel/e/2018/10370, dotel/e/2018/14358, 815414. All complaint closed by company with real facts and irresponsible act. Again i lodge complain 830844 and 834977 ask company to provide me my bill till date 27 jan and 2 june 2018. But again company hide facts and revert with misguide. It is very clear that they make me fool for more than 8 month. Company app not showing exact date bill.br...

Total of 166 rupees has been deducted from my account in last two weeks. Some services have been activated on my number without my knowledge. My current balance is minus 100 rupees. This is third incident in this month. Plead look into this and refund my balance asap. All of sudden i started receiving messages saying service has been activated on your number and your balance has been deducted as a charge of the service. However i have not...

Hi,
I have been contacting Vodafone postpaid care for network issues in my area. Network is missing in my phone half of the times and too much fluctuations. Forget about the internet, basic calling is difficult here and i am paying them 399 INR per month Here is thr response i got after so many complaints and follow ups:
*
As discussed, the investigation has provided the following information “Weak coverage strength...

1- i had ported my vodafone number 9xxxxxxxx5 to jio in the month of july 2018 and paid more than the bill amount. This excess amount was supposed to be reimbursed to me.
2- i started my journey to get back my meagre amount of rs 184/- approximately in the last week of august 2018 and first week of september 2018 via mail to nodal. [protected]@vodafone.com. On 5th september 2018, at 12.07, i got a mail from mr abhishek kumar sharma via reference...

Kindly deactivate my mpesa account, am not using the account for any transactions, this account was open by one of your mpesa agent, without my permission. I don't want to use any such service, just deactivate the ac as sson as possible.i would like to insist that please look into the matter. i would be gratefull to you....

Vodafone prepaid, doesn't care about its customers anymore. I filled my balance to rs 200 which is my moms phone and used rs 21 to get the i hour unlimited 4g since she wanted to see netflix old movies.

I always do this and have been doing this for months, whenever she wants to watch. After 1 hour the net disconnects and the balance remains intact.

This time the net was on and it used up the entire rs 200....

I haven't been using my number for 3 months. I haven't been paying the bills either. I had gotten smss warning me of the services being interrupted/becoming inactive but i'm still being billed every month instead of deactivating the services. The first time i called the customer care, they've asked me to pay the month's bill and they'd deactivate the number. I paid the bill even though i hadn't used the number and called them back. Then they...

I would like to inform you that the 4g network in my area is very poor so please fix this problem as soon as possible i am from assam north lakhimpur district so it is my humble request to fix my problem.in my home the 4g network wirks only in two room in the other rooms the 4g network becomes 3g or 2g so it is very difficult to use internet so please fix it vodafone...

Hello,

I am chirag madnani

Vodafone cell no [protected] / [protected]

Please be advised that i am raising vodafone network issues since june 2018, but till date i have not received any resolution from your end. On 9th october vodafone executive name mr. Ajit visited my residence to check network connectivity issue and he took some screenshot and provided to the back end team and told us that we...

Hi, i've been a loyal vodafone user for the past 4 years. I had opted for the vf red shield plan and lost my phone which was not older than 5 months. Vodafone red shield is the worst insurance of all! Forget about rejecting my claim, they won't even reply, it's been 2 months im trying to make a claim but there is just no way i can reach them. The voda fone store says they are not responsible for the insurance and the company would send in...

I was having 2g unlimited pack but then i wanted a 3g one so i recharged the rs 46 3g pack but now that ive consumed my 1gb data i want my overwritten 2g pack by 3g back but i cant turn my internet my 2g pack have not been expired now i just want to know will i be able to use my 2g pack?...

Hello madam/sir,

I am lingaraj, staying in bangalore singayyanaplya (Near mahadevapura police station).

I have network problem, in my residence. (Indoor network issue) means i am not getting the call because of low signal,
And in another situation i am not able to use the internet because of low signal

I have registered first complaint on 15/09/18 after that several times
I made...

I recently got my vodafone number ported in airtel as they were charging unreasonably high in name of vas without my approval/request almost every month, many visits to store, customer cares and dnd request but no solution, now they call again and again to submit pending bill which i have already submitted still my current operator notified me about my outstanding with vodafone.
Height o[censored]nprofessionalism, and unethical business,...

I received a call from no.[protected] at 3:15 pm today (27th aug 2018). He mentioned that i am making marketing calls from my mobile no.[protected] and my no. Will be deactivated within 24 hours.

I told him i work for a company, i am not doing any business nor i am making any calls for business. The caller mentioned that this instruction is from backend team. I told the caller that, i do get itemized bills and want to...

I deeksha arora having a number of vodafone post paid connection. I want to surrender my phone no. I am a doctor and currently not in india. I send my person to vodafone store customer care with my id and authority letter. But they not surrender my phone. Every person in customer care give different lecture and ask to pay dues not give any help to surrender my no. After that i mail to customer care to surrender my phone but they ask to go...

Hi sir,

My self venkat, i was using last 7-8 month i using vodafone. Network. Because before i using aircel network 4.9 months there i'm not facing any issue regarding network or billing issues i get the good communication and good response from them. But after aircel closing when i change the vodafone i facing lots of billing issue and network issues.
Today i call to your customer care officers they are put me in...

Hi team,

I don't understand why the claim has been cancelled. If the claim is cancelled just because of the bill on another name, that i defined the relation with her.

— when the downloading the app there is option if the bill is on another name, should define the relation. And here is option friend as well. If company condition only family member can claim, then why friend option is there to choose.
This...

Sub : outgoing messages barred

Hello sir,

Since about a week i am not able to send any messages but though i am receiving. Can you help me out.

Details
Name - amit rao
My number is [protected]
Operator - vodafone
City - new delhi (West)

Request your good self to kindly consider my request at the earliest as my business is getting affected.

Regards,...