Vodafone India Complaints & Reviews

Today 27.10.2018 (11:07:44pm) i received a sms from vd-vfcare "hello gamepind pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of ₹75 has been deducted. Your current balance post service activation is ₹219.60. To deactivate. Sms stop to or call 155223 toll free".
I will like to make it clear that i never requested to activate gamepind pack on mob no [protected]. Then why...

The complainant is regarding vodafone. I have pre paid phone package with vodafone on my number. Any unauthorized deduction is a cause of concern.

A message from vd-vfcare informed that gamepind services have been activated for my mobile number. They deducted rs.75 for the same.

I had not requested any such service. They are not refunding the money on application to stop the same.

The message...

I am sk rabiul islam, a customer of your services. I want to recharge my vodafone number [protected] through online. I also tried to recharge through online many times but every time i am unsuccessful and i get some messages like your transaction was failed. So my request to you that please solve my problem as soon as possible. I am waiting for your positive response. Thanking you in advance....

I'm getting error 'message not sent' and with some error code. While i'm trying to send port request message to 1900. Why the message is not sending. Although im having enough balance to send text messages.
Why my number is restricted from porting. I fed up with the worst services of vodafone. I didn't have signal, every time signal goes off. No network coverage no bandwidth....

I am facing issue from your services from feb month. Earlier packages activate without any intimation. Bill charges without any intimation. Now again your employee mr. Vicky payment not updated in my account. Payment deposit on dated 11/10/2018 amt 600/- in your vodafone office at malout location pin code 152107 time 3.30pm. Still payment not updated in my account.

I am regular customer of your company from last five year &...

Illegitimate deduction from the account balance claiming that i have messaged an international number [protected] on 17/10/2018 10.15 am which i have not done. When i called customer care the representative told me they do not have any information regarding that and asked me to call back in 30 minutes and the same happened several times. I have all the conversations recorded with me. I need the money back. Also request vodafone to make...

I have purchased a sim card of vodafone by giving aadhar proof and finger print. After 15days company barred my incoming and outgoing calls stating id not submitted. Later i went to vodafone ministore at gobichettipalayam, erode but they told we cant help you. Simply they are giving nonsense excuses and my sim it still deactivated after recharge of 558 rupees since 15 days. Being a govt of india employee i am facing these problems.
Kindly...

This is crucial to steal money from the account of a person without even confirming. Its simply deducting the account balance is now empty. When i reacharged 100 Rs. After sometimes its deducted and saying that gamezone pack activated. Later cell9 tube activated. What is the use of this. Unless we wanted. Its company fault or their trying to make profit by cheating the userm...

I am writing to you to resolve my compliant request #[protected] which is open since Aug 2018. I have tried to resolve this issue through multiple modes of communication with numerous Vodafone representatives (Web Chat, In-Store managers, and Phone customer service), however it continues to be unresolved.

Each one of the Vodafone reps acknowledges that there is an issue, and will document the account to help back-office resolve...

I got my prepaid mobile number converted to post paid number for a plan of rs 699. However my first bill i received was for rs 1800 approx. Also i requested customer care to change my plan request and send me the reviewed bill which never happened. In the next month i received another bill for rs 1800 along with late fee charges which i again asked for clarification. However the issue was not resolved and my mobile number was put out of service....

I had sent an inquiry to vodafone a few months ago. Basically i had been charged 1000 for some services which got activated at random, without my permission.
This happened dec 8, 2017. Phone num is [protected]
I immediately canceled the services and called vodafone to cancel my service.

For some strange reason, the services got canceled, but my number was still active.
You can check that there is no activity...

Hello, Vodafone had deducted 80 rs unfairly immediately after my recharge.. they are giving excuse that u have used your data and they are giving usage time before my recharge.. when I don't have enough balance in my account, how could I use the data services!

Such a pathetic answer by Vodafone executive!...

Sir/madam,
I had a recharge of rs 100 on 3rd october 2018 through hdfc credit card, transaction id: tltp7779768 which had rejected by the vodafone company (Transaction no. : onr[protected] as recharge of rs 100 is no longer available by the company as they have changed the recharge option to rs, 95.

When i am communication to the vodafone they are saying that it was a failed transaction and when i am communication...

Dear sir,
I recharged twice my above number with 399 plane for data of 70 days as published in your web sight. Last lime i got exhausted in one month only, the phone should be active for 70 days of duration. This time i charged with again 399 yesterday, i am not able to connect your net and receiving a mail that i have been alloted 349 rupees plane for one month only. Where the balance of my money has gone. Please look into this problem...

Vodafone is biggest flop service provder. Now doing cheap practice to earn money by activating paid value added services without consent of customer. I am tired of deactivating them again and again.
Now i will change the subscriber if this issue won't be resolved anymore.

I got two services got activated where it state that amount will be added in the bill. But i had not asked to activate the services. Now its pathetic...

Hi,

I have paid for a 3 months data pack, but still keep getting messages that my data pack is over, and need to go for another pack, when i try to reach out to the customer service representative, at [protected], the ivr does not allow you to contact a live person, it is moving in a loop, after, selecting appropriate options..

Too much patience. All don't have the time.
Please investigate.
br...

I went to mauritius on a international trip. My number is [protected] (Sam thomas). I haven’t registered for any international roaming services on my trip and through out the trip i had wifi devices as well as a local sim number in which i was running a hotspot.

When i landed in india, there was no internet and i called customer service rigorously who made me troubleshoot the mobile with settings and then later asked me to...

I visited Vodafone gallery 3 times, asked me to put SIM into another phone, made me change settings, they convinced me that they made a complaint to their IT department, but still even after 1week I can't send porting message. I have minimum balance to send SMS, the normal SMS & calling is working, SIM is not damaged, still I have to face this. I called the Vodafone customer care number atleast 3-4 times but they say it would be solved soon,...

Kindly disconnect this phone number:
[protected]

The vodafone store outlet at leela bhawan patiala punjab - 147001 took rs. 500 security n claim that only rs. 199 is given.
They are a fraud team of people. N now there is no other way to prove my word, against their words. Moreover vodafone is not disconnecting my number to extract more money out of me.

Kindly disconnect this phone n let me know...

I am not satisfied with Vodafone Network. Hence, i want to move to Airtel but sending SMS to 1900 for Porting is showing failure for multiple times.

While I tried to reach out ot Customer care more than 4 times and all time getting different answers with no quick resolution.

I was asked to:
1. Mobile recharge
2. Change message centre no.
3. Take out Sim and reinsert and then restart the...