Vodafone India Complaints & Reviews

Hi team,

I don't understand why the claim has been cancelled. If the claim is cancelled just because of the bill on another name, that i defined the relation with her.

— when the downloading the app there is option if the bill is on another name, should define the relation. And here is option friend as well. If company condition only family member can claim, then why friend option is there to choose.
This is only peoples to make fool, when he/she claimed at that time you told you members can claim.
When we fill the form it should declare at same time, you cannot choose friend/other option because company policy is only family members can claim but your company makes peoples fool.

And second thing when i upload all documents after you called me, the bill is on another name " kindly submit the self written paper that bill is on another name and you are using it with pancard and aadhar. If your policy says only family members can claim then at same time you should inform to me that the bill is on another name, and you can't calim this but no you asked to me upload self written paper and other documents of the person, the name which is mentioned in bill.
You waste my time. You should inform to me earlier that bill is on another name you can't claim it.

Sub : outgoing messages barred

Hello sir,

Since about a week i am not able to send any messages but though i am receiving. Can you help me out.

Details
Name - amit rao
My number is [protected]
Operator - vodafone
City - new delhi (West)

Request your good self to kindly consider my request at the earliest as my business is getting affected.

Regards,
Amit rao
+91-[protected]

My name is hyacin brinner. A vodafone subscriber from last 1year. Due network issue in my place i want to port to some other network. I had sent port message and they revert me back with message."can't process my request now"
I contacted customer service they that upc has already sent; may some network issue that's why am not receiving the message.
Kindly look into this matter.

मजा ८८७९९१६७१६ mobaile हा नंबर अचानक disconnected zala ahe mla ha number punha chalu karaycha ahe ani tya sati ky karave lagel ani ka disconnected zalay yachi mahiti milel ka. Mla asa msg als hota ki (Dear customer, we are in receipt of a directive from trai dated 24/05/13 to disconnect the unregisterd tms sending commercial/promotional sms or calls. Hence we are constrained to disconnect your number. For further details you may contact 199 or [protected].)

Dear vodafone,

This is the third time in this week you have deducted my balance without intimation, you are again and activating the unwanted services, 1st you have deducted 75 rs balance and then 21 rs and third time 49 rs deducted, after getting tired i have to write a mail, this is the disgusting service from vodafone which i have ever received. If the proper resoltion will not be there than i will make a complain to consumer form, how much mental tourcher you have done to me

Waiting for for positive response...
Regards
Deepak khandal
[protected]

My brother had called customer care on 25th-aug-2018 before my mom was travelling to thailand about the ir plan, we activated the plan as suggested by them which you should have a record. As per the plan there would be unlimited calls/sms and mobile data for 24hrs at a charge of 500rs. However when she reached thailand on the same day i send a message for deactivation for which i am charged which should be toll free number, later after two days as i didnt get any confirmation on cancellation i send an email for cancellation for which they replied that ir plan has been cancelled and i would be charged on a pro-rata basis of 149/-. However when the bill was generated i couldn't find any ir plan activated, when i inquired they said another plan should have been activated instead which i was never informed until i complained. I have been trying to explain this to customer care since a long time now, they are just generating bills with added taxes. Kindly look into this matter. I am using this number since a long time and don't wanna loose it hope you will do the needful.

I want to change my vodafone demo number to normal number. I am facing a lots of network issues from your end.
Please share with me a unique port id for porting from vodafone to other service provider.
Its been too long i am being complaining about this thing.
But no action is being taken place since.
So its my kindly request that please do the needful for generating me a port id.
Thankyou.

Kl 10-oct-2018 se mere vodafone k no. [protected] jo ki 10 saal purana no. Hai isper outgoing calls barred ki problem aa rahi hai... Jiski complaint maine vodafone k customer care or vodafone k outlate per bhi ki but knhi se koi solution nahi mil... Kirpya mere no. Ki outgoing calls ko chalu krwane me madad kare. Maine abhi kuch time pahle hi airtel se apna no. Vodafone me switch krwaya hai... Aaj se pahle kabhi iss tarha ki koi problem nahi aai.. Mai east delhi municipal corpotation me working hu mera mostly kaam ph se hota hai or plz vodafone company per consumer ko iss trha harras krne or pareshan krne k liye naccesory action bhi le taki in future company iss trha kisi consumer ko harras na kare.
Very much thank ful

Hi team,

I again moved to vodafone from air tel on 15th aug when my sim got activated.
I was given this sim by a vodafone person - karan solanki - mobile no - ([protected]) who is offering sim saying this sim will have 0% network issue and its guaranteed because this sim is of some xx mbps or some xx type of sim.

I am facing the network issue the same day when sim got activated and now as checked with vodafone agent - karan, he told if its less than 15 days you can convert it back to airtel without any issue and we can do it, but you need to call airtel and ask them your complaint no and then they will cancel your request. So if there is any procedure, please do the same for me as i don"t want to dthe sim in vodafone.

I checked with vodafone customer care and there is no such sim launch in vodafone so this agent - karan and his team are making fraud and selling vodafone sim.

Please take necessary action against agent and also i don't want to continue to vodafone so convert it back to air tel, else i will not pay any bill effecting today.

I am using vodafone for more 9 yrs but then i switched to jio as they came up with good deals and was used jio for around 2 yes. But this month i realized that even vodafone have similar deals then why not using one sim instead of two so i recharged for rs511 thinking of vodafone must have good internet but now i regret for i was wrong. Internet doesn't even work. I am so pissed up with this vodafone now and i am going to publish this in all social media as well.

Hi, the email i is being used for below number which is not known for me a long time now.
I am getting an email about payments and pending invoices etc i am worried that it can be used for illegal purpose.

Vodafone : [protected]
Vodafone no : [protected]
Vodafone no : [protected]

Email id: [protected]@gmail.com

Please remove as soon as possible.

Last month I visited Vodafone store, I told them that this sim is my main sim and am facing network problem in this. He told me that you haven't recharged it, and you have passed your trace period also. Now there is only one option to get back your same no. You have to take postpaid connection of same number...some people told that I was cheated at store, it is plan to fulfill their targets. Actually at that time there were approx. 20 ruppee in my prepaid account. I want to get to know whether the above procedure was legal or I was cheated? And I also want to convert it back to prepaid, being a students plan of 299 is too costly for me.

My uncle is visited brodipet vodafone store for the perpose of sim replacement. But they are given postpaid sim in the place of prepaid... My self tirupatireddy i will say to rani madam is vodafone store employee.. She is not using proper word. She is giving any respect to customer.. This way your giving training to the employees... Rani madam number is [protected]... My number is [protected]... I have a call records also...

My vodafone number : [protected]
My above given vodafone number was blocked from sending outgoing sms., when i asked customer care they said me to register with trai. I also registered my vodafone number with trai, but still i could not send outgoing sms. I didn't do any marketing with my vodafone number. I just send many message to my relatives and friends only. I assure it and u can also check my messages. Or please tell me the procedure to unblock my number. I have not used my number for any marketing or promotional or commercial purpose. My number belongs to vodafone india (Tamilnadu) network. Please fix the problem as soon as possible.

Hello

I am Vodafone postpaid customer ([protected]) from Kolkata, currently residing in Bangalore for a new job and currently studying as well.

On 22nd September 2018 I received a message from the Vodafone that an International service pack of 500 INR has been activated on my number.(I had never applied or requested that pack). I was terrified to see such a high amount to be charged from my account. I immediately called up the customer care executive to complain about the same.

They suggested me to request for the deactivation of the pack and I agreed to the same. On 11:50 I received a message that the same pack has been deactivated.

Still I called back Vodafone customer care to confirm whether the pack has been deactivated and whether I am going to be charged for the same ?

They assured me that the pack has been deactivated and I am not going to be charged for the same.

Later in the next month(October), I received my monthly bill for 6450 which included the International Roaming Charges of around 5700 plus gst.

Even after calling the customer care executive several times they failed to understand the situation and clearly stated me that I have to pay the entire amount even if I haven’t received any such service.

They very rudely refused to understand the situation and stated that even if the service was deactivated I have to pay the entire bill and there is nothing they can do about it.

Please sir, I am a student and I can't afford such bills especially when I have not availed any such service from my end. I don’t really know whom to complain and they refused to give me any redressal support for my issue.

Vodafone has charged me for service that I never activated in the first place and then even if it was deactivated within 15 minutes it was charged. They don’t have any definition for Deactivation. They are simply repeating what is showing in their system.

Please help me.

Thanks and Regards,

Priyanshi Daga

I still haven't received my refund cheque from Vodafone. They sent me an email nearly a month and a half ago saying the refund cheque has been prepared or issued and will be sent to my address within 10 business days.

Still no signs of it. And if I call the customer care number mentioned in the email it keeps going into the prepaid section and those people cannot transfer my call to the right department.

Vodafone IVR is the worst. And what is even worse is Vodafone keeping my money. I will lodge a formal complaint regarding this.

On the last night of my billing cycle i still had 500mb data out of 5gb quota. After midnight i continued with internet usage (Since quota was going to refresh). And suddenly after 35 minutes one alert message popped up, 19.95mb data usage as per standard rates. I called customer care but they didn't give satisfactory response and hence i changed the plan. Vodafone did not give me alert message about cancelling the free internet quota. Just informed me after usage. After bill generation i again called customer care but they are not accepting their fault and lying that they informed me before 10 days. Now i want that rs. 119.56 charged for 20mb should be cancelled. But company is not responding positively.

-ajay

I have recharged 30 rupees from m cent recharge point but my recharge have not done and points already deducted. I want to receive my recharge balance so i request you to solve my problem. Please tell me why i cannot receive this recharge. My mobile recharge provider is vodafone. So please check and refund my recharge. Otherwish i delete this app and never use it

Today (9th of october) i got a message from vodafone india saying that bollywood guru pack has been activated and deducted 35 rupees immediately. They didn't inform me about anything and they didn't send any confirmation about pack activation.
They did the same thing previously and deducted nearly 120 to 130 rupees and it is harder to contact the customer care to report the issue. I want the 35 rupees refund.

I using the number [protected] have not subscribed for any packs. The amount has been deducted for it. I dont have any idea about these packs. I want the money restored to the balance. I have been asked to stop the services for which i haven't subscribed. This kind of activation of packs intentionally by the service provider is against ethics.