Vodafone India Complaints & Reviews

I have received a sms on updating my 4g device that I'll get double data offer by dialling 51111 but till now I have not received this offer and the customer and appellate authority is saying that it'll be available only if I recharge my no with 1.4 gb offer which was not said in sms please find the attached pic of sms which I have received from Vodafone on 26 August on upgrading my device to 4g

I have a vodafone prepaid sim which is in the name of my brother. Now i want to transfer this ownership from my brother to me.in order to do this i contacted vodafone customer care and also visited vodafone mini store Diva East Thane 400612. Both said me to avail these service i need to convert my plan from prepaid to postpaid. Is vodafone discriminating between prepaid and postpaid user when it comes to services?

I have been a Vodafone postpaid customer for the past 5+ years (maybe even longer). For one of my official trips to the United States of America, I activated (on the Vodafone App) the 7-day iRoamFREE International Roaming pack for INR2, 500 effective from 17-SEP-2018 India time. However, throughout my week-long stay in the US across multiple cities, I had no data access. Almost every night during my stay in the US, I used the Vodafone App to chat with Customer Service explaining them the problem. Each time, it was diagnosed as a different problem and I was offered a different solution and told that the problem will get resolved in either 30mins or 2hrs or 48hrs.

I got back to India (Mumbai) on 24-SEP-2018 (almost midnight India time) and today is 03-OCT-2018. It has been 9 days since I'm back in India and my issue is still not resolved. I have received numerous customer care calls acknowledging that Vodafone has barred my GPRS and that there was a technical error in activating my request for internet services.

At a time when Jio has shafted every telecom operator - even more so when Vodafone is in an India-exit mode fearing loss of profitability, data has been made free - and yet, I'm continuing to pay through my nose and yet not get the basic service that I deserve. How do I take Vodafone to justice?

Dear madam,
We have no problem with your service but we can`t afford cug bills per months and we are not interested to have cug postpaid numbers now, so please convert all cug numbers from post paid to prepaid of vodafone mobile connections for (Archana tours) which are given below :-

Serial no. Mobile number user name aadhaar

1 [protected] sanjay yadav[protected]

2 [protected] not using please dissconnect

3 [protected] upendra nath bharai[protected]

4 [protected] sunil kumar pathak[protected]

5 [protected] mahendra yadav[protected]

6 [protected] mahendra yadav[protected]

7 [protected] munna lal yadav[protected]

8 [protected] dharmesh kumar srivastava[protected]

9 [protected] rakesh yadav[protected]

10 [protected] dharmesh kumar srivastava[protected]

11 [protected] dharmesh kumar srivastava[protected]

Thanks & regard
Dharmesh kumar srivastava
[protected], [protected]
Archana tours
B-7 pcf plaza,
Nadaser varanasi

I got an sms today saying that vodafone mobile mela service has been activated on my phone. And rs.35 has been deducted for the same. However i have not requested for any such service. I am trying to contact vodafone customer care executive. But none of the customer care numbers have the option of talking to an executive. Can you kindly look into the matter and help resolve this issue.

The vodafone team has been calling me repeatedly since 1.5 months to convert to vodafone plan instead of me saying no to them. They call 5-6 times per day and dont listen when said that i dont want a vodafone plan anymore
Please help, i want to lodge a formal complaint against them. The repeated calls have made me very angry and my psychological well being is being affected because of the repeated calls.

I am not able to send or receive sms. Fix this asap. This is happening since last few days and i have tried to resolve it in many ways but it is not working. I have not received some important sms due to this and it is becoming annoying. So i need this to be fixed. Also i am facing problems in internet connection, it doesn't work many times during the day although i am residing in a city. Fix these sms and internet problems asap.

Vodafone india — lifestyle pack


I have no idea about lifestyle pack and an amount of 49 has been deducted once without my knowledge. I have never subscribed for this pack.

I called the customer care of vodafone, they did not help me for it and did not provide me enough information about the scheme too.

Could you please look into this issue and resolve this issue of mine and help me get reimbursed for this nonsense.

My no.is [protected].vodafone automatically subscribed me for vas.but after message that I received from Vodafone immediately I unsubscribed it.though my current bill is generated with this charges.for that matter I m not going to pay bill with this.if it is not deducted I l go to the consumer court.thank u

As soon as my data pack is expired, there are small balance deduction every now and then. Till now their are 100s of small deductions. I have screen shoted every deduction. My data connection is off and I use wifi, then also there are many deductions. Throughout the night also. I am sending the screen shots. Please see through it.

Dear sir,

I am have 25 nos. With my companies name. I have purchased these nos. 3 months before and at the beginning month the bill have been generated for all nos. But the no. S were not in use and deactivated. I have complaint about his to the vodafone sakchi, jamshedpur store executive from whom i have purchased those nos. But she continously asks me for all the bills and also says the your sim was activated but also i have shown her the proof that my nos. Are not working on the whatsapp. I also took video recording and whatever steps she told i have done but there was no network on my nos., so i stopped the bill payment for the nos. Because you were generating bills for the sim and there were no network. After some days, she told to only clear rs. 5850 and rest of the amount will be waived off. I have cleared that amount between september 4 and she told to not pay anymore and i requested to kindly deactivate all the nos. Except only 1 major no. Because i have registered it everywhere for my business. But after 15 days she says to pay more amount and the nos. Were not deactivated. So the bill for the month of august and september were generated but i was informed to only pay 5850 that the nos. Will be deactivated so i never used that nos.

I want to continue the services for all the nos. By waving off the bills for the month of august, september because as per the information of vodafone executive on 31 august to only pay "rs 5850" i have paid rs 5850 on september 4 and requested to deactivate nos. But the bill was generated for the september and august both month.

Thanks.

I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 6200 for laptop security deposit. But i asked questions instead of making payment. After that they have sent me training letter. Presently i have offer letter and training letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter and traning letter with this attachments.

I have charge 144/- rupees for the special no 56789 that i don't call and what is this no
And why it charge 144 rupees...
I am use this no from past 10 years
I did not call this no still it charge me 144 rupees.
That is not right and it is 16 minutes call so it makes around rs.9/- per minute that is fraud..
Your reply is apriciated...
Regards your customer

Dear sir,

I am using my vodafone contact number ([protected]) for 6 years. There was no problem i face in last 6 years because of you clear offers but in today's there is very big problem to understand your offers.

Previously many times i recharged my vodafone number with rs-396.00 /-, every time i got the pack of 1-gb internet per day and free calling for 84 days. As today i recharged my number by paytm with rs-396.00/-, but today i got rs-333 something talk time besides of internet and calling pack. When i tried to talk with tele calling executives they are not taking my problem as seriously many times they told me that the offer does not remains same for everyone it varies with every vodafone customer, when i requested them to give me some internet offer or transfer my call to a senior person than every time they replied "senior can not do any thing he will reply the same so we will not transfer the call you can complaint anywhere this is your fault" and put the calls on hold and disconnected.

I am requesting you to resolve my problem, your telecalling executives are not agree to listen anything, this takltime is just waste for me i want internet and calling pack.

I hope you will understand my problem.

Hi

I gave a porting request to vodafone, but my request was rejected stating upc mismatch.. I understand this can happen. So i rechexked and gave thw porting code va 376213 once again, bur again the request was rejected stating upc mismatch. I am sorry. I canr accept it this time as the given upc is what was shared with vodafone

I contacted vodafone to complain, but they are asking to put new request after 15 daya. It means they wanr to generate one more bill before they lwt me go. This wasnt expected from brand like vodafone.

Please review your work erhics and solve my problem.

Rizwan
[protected]@gmail.com

What the hell happen to your network after 10-30 pm i don't no i am facing lot of problem for your worst maintenance network... I don't no i need to solve this problem within 10 days other wise i am not able to counties your network... And you people listen care fully i called many time for this case re solvation but your # customer executive are playing cow always this is the last way to convey my matter after that you wont stop me... And my postal code is 587124, 587116, 587117 this all area am facing problem mainly in 587124 my native

Dear sir,
From around one month iam sending sms and talks with customer care
For my portability code for my vadafone number [protected].
They are not sending the port code. Customer care is another big liears telling
"we are sending the code within a day, pls wait etc...
On august30, september11, sept17 totally 4 times i send request msg for port.
On sept1 and sept17 talked with customer care also. There is no use still today.
So, i request here to solve the issue.

Hello. I have this complaint of Whenever i am on a call with someone, after 2 minutes it shows call failure and the phone hangs up immediately. I have been facing this since a month and it is just getting worse day by day. This happens whenever i call or whenever i get a call. Please look at this immediately. Thank you! P

Hello,

Recently ported my number from airtel to vodafone now the new sim is not working. It shows as sim card registration failed. Its been 2 days without resolution followed up with the customer care but they just told me to wait till eod. This is something serious and needs to be taken care. How can the customer care be so careless?

If anyone could guide me on how to resolve will be really appreciated.
Number [protected]

Dear sir / madam

I am an old customer of vodafone with number [protected]. On 28th september 2018 at 4:37 pm, i received an sms that zindagi live pack has been activated on my number and rs 21 got deducted from the balance.

I raised this issue with the customer care and requested them to refund the amount, but they refused. This is absolutely unacceptable and amounts to cheating.

I again request vodafone people to refund the amount or i will be constrained to opt for mnp.

Thanks