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Vodafone India Complaints & Reviews

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Last updated Mar 25, 2024
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Vodafone India reviews & complaints page 293

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I
Iamejaz007
from Pune, Maharashtra
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network

Mr, sunil,
This is in regards to one of my calls with executive and i want to state that they are incompetent to handle, they even don't know how to handle concern.

Below are the folks with whom i interacted with.

Sandeep- Team leader.
Sagar. SME he didn't disclosed his designation properly.
Rajesh executive
Aakash executive
Balane. Executive

Three of...
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Z
Zìñ Aarti Kohli
from New Delhi, Delhi
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excess bill amount by charging vas

Address:Gurgaon, Haryana, 122017

Last 3 months had been extremely busy for me and i trusted vodafone for there services and without having an aota of doubt on the bills i made the payments. But i just checked the bills yesterday and realized that i have been over charged as some vas which i have never opted for. It's been happening with me since i have opted for this connection which is almost two years now. I need reversal of the following bill cycles.

(I)...
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L
Lam lyngdoh
from Aizawl, Mizoram
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vas automatically subscribe without customer permission

Vodafone haven't resolve yet the VAS problems. my balance rs 100 has been deducted on 26/9/2018 due to VAS activated without my permission and this has happened many times. Till now more than 1000rs has been deducted. please refund back my money you thief( Vodafone india) .All telecom operator they never do this without customer consent (except Vodafone)... Please refund my money 😡😡...
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S
Saakallya Biswas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cine zone activated without request and billed rs.75

I got a message saying cine zone is now active as requested and 75 rupees will be billed in the next cycle but it was never requested. This is the second time i am facing such an issue in a period of 2 months so i believe this should be very common across many customers. This is unjust and i am being cheated since i never requested for this service....
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L
Luckyl
from Delhi, Delhi
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fraud call charges

Address:New Delhi, Delhi, 110046

Vodafone also charged me 1900 rs saying a special call to number 51717 was made from my number starting from 7 am till 11:30 am for which call rates are 14 rs per minute. If we calculate the charges as per duration of 270 minutes it will cost around 4000 rs. it clearly indicates fraud charges on customers. They have blocked all outgoing calls now for last 6 days with no resolution and asking to pay that amount immediately......
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M
Meghana Mishra
from Jugsalai, Jharkhand
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my sim wasn't blocked and someone else is using that.

I lost my sim long time back and had filed complaint for the same. I was told that sim will be blocked but it wasn't. [protected] is the no that I lost. I'm Meghana and the sim is on my mother's name. But whenever I make a call on that, a guy receives and insists that it's his sim now. So for security issues, i want to get that sim blocked as soon as possible....
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N
neha.libran11
from Thiruvananthapuram, Kerala
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getting clubbed bills

Address:395007

My number was clubbed with my family account, later I requested to unclub. The store manager Chetan Viramgamiya +91-[protected] promised me that I will get separate bills but I am still getting clubbed bills. Post my first complaint I got separate bill but I am still getting some amount debited in my account against other other number bills for RED BASIC http://prntscr.com/l4qd3j

I have been visiting the store since past 3-4...
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A
atulsac
from Mumbai, Maharashtra
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disconnection problems

Address:Gurgaon, Haryana

Hi - i have been facing frequent disconnection problem in last 3 months on my mobile [protected]. Every call of mine would disconnect between 3-40 sec causing severe disruption in any communication through phone. Even filing complaint required multiple calls. Initially i was suggested twice to replace sim which was also charged. Thereafter i was advised it will be resolved and my 2 complaints s. R. No[protected]Aug 06) and[protected]Sep...
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J
JAGDISH B SHAh
from Mumbai, Maharashtra
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deactivation of cell number 9769086611

Address:Mumbai City, Maharashtra, 400067
Website:www.vodafone.in

I had opted postpaid card in favor my daughter in 2018 and used for 10-15 days. Thereafter, full outstanding amount was paid by me with a request to deactivate number on 16/07/2018 from my email address. I was told it should be from registered email address. Since i was being contacted for payment i sent request of deactivation instantly and subsequently my daughter also confirmed it from her registered email address on 04/08/2018. On 03/09/2018...
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Angel MJ
from Kochi metropolitan area, Kerala
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unauthorized vas activation and charging

Sir/madam,

I'm complaining because vodafone is activating and also charging for vas. I haven't give any request for vas and still they are charging. The message comes like "your juiceup and gaming pack is activated as requested" which was not requested by me. Even if i reply with stop, the respond is like "activate caller tune for 36/- and the them proceed with the stop request."

I have paid a bill payment...
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V
Viren InBody
from Mumbai, Maharashtra
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international roaming refund pending from 4 months

Address:Mumbai City, Maharashtra, 400070

Urgentt..!!!

International roaming refund pending from more than 4 months...

All mails and calls done. But nobody is willing to respond...???

We will have to lodge a police complaint if we don't get revert on urgent basis.

Customer:-

Mr. Dosung kim[protected]
[protected]@inbody.com
Inbody india pvt. Ltd., mumbai

Authorised signatory
Mr....
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Y
Ydubla
from Nashik, Maharashtra
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negative balance

Address:Thane, Maharashtra, 401602
Website:www.vodafone.in

I recharge with 199 or some other special recharge with wich i m getting 1 gb of daily internet. But don't know how my 200rs main balance get cut. The deducted my 200 rs without notifying me. This is not my first time same thing does happens before. Now my sister is asking me to know about problem... That her message is not getting sent... So i dig... And after some time notice that balance is neagtive... Greatly now i recharge recharge with...
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I
Imran Edrishi
from Delhi, Delhi
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unnecessary bill generating after cancelling the services

Address:New Delhi, Delhi, 110059

I was using the one postpaid number of Vodafone for few months ago and after a particular time period i stopped using that number but i didn't disconnected the services for that i got bill of rs. 1552/-. after some time i got a call from Vodafone and asked to settle the amount with Rs.800/- and i agreed to pay that amount and i paid it Rs.800/-. but i have asked to give me on mail with this discussion and settled amount and i have also asked...
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S
shriomsharma
from Gurgaon, Haryana
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wrong plan activated

Address:Kaithal, Haryana, 136027
Website:www.vodafone.in

I was trying to recharge my vodafone no [protected] for rs 458 through paytm but i got a message from vodafone that rs 575 plan has been activated successfully, i was shocked and contacted the toll free helpline 198 instantly and requested them to deactivate it but the representative refused to do so.

I contacted vodafone care and nodal officer of vodafone by email also but i have not received any response till now.
br...
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K
keyabunty86
from Kolkata, West Bengal
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mobile tower not shown

I am your customer, my phone no. [protected]. I have complaint more then 4 times earlier thru yr customer care by phone. My complain is that everyday
Daily to & fro serampore to howrah by train but between konnogar stn and
Uttarpara stn no tower shown and before arrival at howh from carshed same
Effect no tower shown for this i cannot msg & phone to other place. So, i would
Request to your good-self for take necessary...
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V
Vidit_singh
from Bhubaneshwar, Odisha
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internet speed too slow

Address:Khordha, Odisha, 751024

The best soo called vodafone service is worst in bhubaneswar. The sped is not more than 70kps in day time and 200 kps after 12 midnight... Then it means you can only use this network after 12 am midnight and before 9 am are making fool to us?? Please resolve this problem as soo as possible.. Otherwise i will port my all my other vodafone numbers along with this no.. Even i am using postpaid no
Thank you...
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Address:Chennai, Tamil Nadu, 600113

Hello team,

This mail is regarding my account deactivation, due to my sit (Sort term international travel). Please go activate my account as it is linked to all my accounts. And i am not able to access my bank due to the deactivation. I am still at abroad. And will be coming to india in the month of december.

So please do the needful at the earliest. So that can access to my accounts.

This number...
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I
Iram Naaz
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desi 360 degree

I've never requested for the desi 360 degree and even, I don't know what it is but my balance gets deducted everytime . Whenever I recharge my account I get message that the service for the desi 360 degree will be renewed on that "specific"date. please help me, my whole balance gets deducted and I have never requested for any desi 360 degree service....
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J
Joginder Soran
from Delhi, Delhi
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rude behaviour of agent

Address:New Delhi, Delhi

Hello,

I wish to complain about ajay kumar (Userid ajay164) associate in vodafone store located in janak puri district center new delhi.

I am complaining because i requested to change my number from postpaid to prepaid. I visited the store and ajay kumar was dealing with the issue. I paid my postpaid bill and he promised that my number will be changed within 3 days. I paid the amount by cash on 17th september...
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B
Bisna Chandran
from Nadapuram, Kerala
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sms barring

I am holding a Vodafone Prepaid account. My outgoing SMS gets Barred every now and then, without any valid reason, though i have contacted the customer care about this issue around 6 times but no action has been taken yet from there part. I have been facing this issue for like 7 to 8 days....
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