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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 297

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C
cdpachani
from Bengaluru, Karnataka
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added vas amount in the bill amount

Address:Kamrup Metropolitan, Assam

Hi team,
How could i raise a complain against vodafone, as company has added vas into my postpaid bill amount and now denying to revert back the amount. The same case i have seen for may of my friends and my son.
Is this a new way to loot people hard earned money?
My usual amount used to be around 400 -500. (With 299 plan) now it is showing 2400/- now i am not able to do number portability as well.
Any help would...
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A
amit.ozolve
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone india charged 1700 saying that called to 51717

Address:560084
Website:www.vodafone.in

I got the exact same thing on my bill! I have been charged 1700 for calls i din't even make to 51717 with duration of more than 200 mins. I was shocked and first mailed. When i googled this number many people with same problem have posted!

I have sent an escalation email, they initially agreed to reverse the amount and now saying we cannot.

Vodafone making money like this.
Complain this to the local police...
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F
Feroz Saifee
from Pune, Maharashtra
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balance dedication

Address:Pune, Maharashtra, 411018
Website:discover.vodafone.in/nf

Hi team,

I have received a msg from vodafone that my 90rs is debited from my balance for activating desi 360 pack which i never requested.

Vodafone is taking off money from my balance for service which is never asked for and i don't even know what is that desi 360.

Can someone please help me get back my 90rs balance back in my account? Vodafone cannot just send a msg and debit money from customer...
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N
Nabeen Sahoo
from New Delhi, Delhi
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extra adding charge in bill

Address:New Delhi, Delhi

Vodafone compny is adding extra charge in mobile phone bill. Company automatic
Activate vas service and adding charge in my bill again and again. I am using this no since 10 years, at first i used it as postpaid, this type of problem continued at that time, so i divert into prepaid from postpaid, last month vodafone staff bound me to divert it to pospaid again. And same adding extra charge in bill is continuing again....
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L
Lateral1000
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

porting issues from vodafone to vodafone has blocked messaging to 1900

Address:New Delhi, Delhi, 110008

Hi vodafone,

I want to port my number "[protected]" from vodafone to airtel but can't send message port [protected] to 1900 as repeatedly i get message failure. It seems vodafone, you have blocked sending messages to 1900 to prevent customers from leaving.

I can text other numbers - so my text services is working fine.
Also, it has been more than 3 months that i've been in vodafone so i'm eligible to...
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R
Raja_45
from Chennai, Tamil Nadu
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unable to convert postpaid to prepaid

Address:600119
Website:Vodofone

I have been vodafone customer for more than 10 years.

Currently i am trying to change my postpaid to prepaid conversion, but no luck.

Currently i am staying in chennai and reached so many time to vodafone store regarding this issue, but finally they are ask me to reach vodafone store on my native city to resolve this issue. Due to health issues, am unable to reach there.

I sent mail to corporatecare....
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N
nikhilbubun
from Kolkata, West Bengal
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fraud vodafone store

Address:Kolkata, West Bengal, 700006

Sir,
I am a customer who used to believe in vodafone a lot and was an user of you services with great joy. But sadly because of the behaviour and fraud mentality of your vodafone store girish park i am saddened and would definitely like to shift to other telecom services from now on.
My better half went to vodafone store to change my connection ([protected]) from post paid to prepaid as it was a corporate connection and i changed...
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E
esha_prabhakar
from Delhi, Delhi
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lifestyle pack activated and 50rps deducted

So i just got 50ros deducted from my account because some useless lifestyle pack got activated.
I have no idea what this pack is. I need my refund and this service to be stopped.
Stop this nonsense of harassing your customers by unnecessary money deductions.
This isn't the first time this has happened.

Atleast notify the customer of activation of any services and if they decide to avail then go ahead and...
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B
BhäWïN
from Mumbai, Maharashtra
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long pending network issue.

Address:Mumbai City, Maharashtra, 400077

Since dec 17 i have put in complaint regarding the above. Have been assured trice the the issue to be solved in the next 3 months each time. Still nothing has happened.

Rm had assured that setting up of network booster was in process but suddenly he was transferred.

Is this gonna happen???

It's been 9 months now! Is vodafone even bothered to check?...
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A
amol dhanpalwar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suspension of my cell#

Address:Pune, Maharashtra, 411033
Website:vodafone.com

8th sep 2018,
Vodafone has suspended my cell#[protected], with no prior communication.

When i tried to connect to customer executives, initially got wrong inputs & on repeated details, got to know my cell# is suspended due to some dot policy.

Cellular company misplaced my documents & didn't conveyed me to submit or so. With out any intimations they have suspended my connection & now telling me it has got...
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A
Ankit Sharma008
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number not activated due to pending address verification

Address:411017

I recently got a new postpaid connection from vodafone on 31st of august 2018 today it is 7th of september 2018 but my number is not activated the reason being unsuccessful address verification. I have visited vodafone store almost 4-5 times and they always end up saying ki sir your number will get activated in 2 hours but i don't know how long 2 hours actually is leaving me no option to do anything.
I kindly request to terminate this...
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N
noumin23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed throttling

Address:400067

I have been using vodafone after porting from airtel due to network issues. While the coverqge has been good, i have been noticing reduction of internet speed after 9:00 pm. Vodafone networks do not provide the same internet speed during the day as they do during the night. I have also speed tedsed using ookla for an accurate results. Vodafone claims:10mbps.. Actual speed: 1mbps...
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saddammujeeb
from Delhi, Delhi
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network issue

Address:New Delhi, Delhi, 110025

Dear vodafone india,

Greetings of the day

Very disappointed from the responce of @vodafonein for improving network. Finally decided to port all my 3 @vodafonein number to other service providers. Earlier the network was sufficient ti make calls inside my room but now there is no @vodafonein coverage. Please do something fast

Vodafone number [protected]
Alternate number [protected]
br...
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J
jainmanish006
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for sim wrongly port in postpaid

Address:Jaipur, Rajasthan, 302033
Website:[email protected], [email protected], [email protected], vodafonecare.mum@

Dear sir,

I want port my sim in Vodafone prepaid & so that i received a call from Vodafone store then she tell me that best offer in Vodafone postpaid then i tell her that i want port sim in Vodafone prepaid...

She tell me that my executive will be meet to you at your house & he port sim in your choice either Vodafone prepaid or postpaid. Then i tell ok...

Executive reached at my home & i tell...
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M
Mikesh
from Pune, Maharashtra
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while i send a message for port - it shows not delivered

Address:Mumbai City, Maharashtra, 400002

I am trying to send a message for porting request but it is continuosly showing message not delivered error. I want better international roaming packs and for that reason i have to port out but its showing error since 3-4days. Even network of vodafone has been troubling since last few months. Most of the time it shows call failed and i am unable to get to other person...
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A
akhiljain99
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promise while selling postpaid sim

Address:122001

I have requested mnp to airtel due to network issues, i have got call from vodafone for this and they requested to take their postpaid services.

They promised that for old vodafone customers who wants to switch from airtel to vodafone they will give double network sim which will give perfect network even in basement and village area through satellite.

All these promises are false promises and after porting to...
+3 photos
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S
sumeet bhoite
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my no sim incoming call forwarding hacking other person

Address:Mumbai City, Maharashtra, 400017
Website:WWW.GOOGLE.COM

To
vodafone tel-com-ltd
in-charge officer
mumbai zone
sub: request of please my no is [protected] stop my incoming call forwarding to hacker person no [protected]

hello! i have to inform this user sim no [protected] & [protected] this person is fake identity user i was to request vodafone this to stop my income call forwarding no i was already today 198 customer care talk and dial on ##002# stop request...
+1 photos
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H
himmat nathawat
from Port Blair, Andaman and Nicobar Islands
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customer care agent rude behavior

Address:Jaipur, Rajasthan, 302023

My Register mobile number is [protected]. i had a problem with my Vodafone number so call on Toll Free Number 199. At 5.30 PM Date 05 Sep. 2018. They did not give me any proper answer of my problem. they are abusing with me. i feel very very guilty. you agent do not have any manner how to talk with customer. how can i deal with customer. so Do Action on this any inform me. what is solution of my problem. my Registered mail id is [protected]@gmail.com...
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D
Dharm786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue regarding outgoing message facility barred in my mobile 7860495438

Dear sir/Madam,

I have vodafone prepaid mobile no [protected], in this no outgoing message facility restricted, i have so many times talked to customer care but they not provide me proper solution, i have also verify the kyc and submitted adhaar no in vodafone store, but still issue persists,

kindly resolved my solution as soon as possible vodafone customer not helping me....
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P
Papte
from Akot, Maharashtra
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bill charges

Address:Pune, Maharashtra, 411038

Hi,

This is to inform you that vodafone has activated the rental plan of 999 due to which my bill for 2months is rs 2000.

However i haven't requested for this rental plan. Also i have deactivated the internet pack and only calling is activated.
I don't understand for where they have activated this rental plan and sent this huge amount as my bill.
The other day vodafone staff called me regarding...
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