I claimed insurance of my iphone, as my handset got damaged. After sharing all the relevant documents and patiently waiting for almost 3 months, my claim got approved.
I got a message claiming my documents have been shared with the insurer for payment on 16th aug'18, but there has been no update till date on this issue.
Have literally exhausted all the patience in trying to connect to the dss pro, insurance partners of vodafone and vodafone customer care but to no use.
There is no transparency in the process, no proper channel of information flow, you are literally left clueless on whats happening, whom to connect to...
Vodafone is one of the worst service providers.. I have decided to escalate this issue and put up a case in consumer court, can anyone help me with the necessary details please...
Vodafone India customer support has been notified about the posted complaint.