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Vodafone India Complaints & Reviews

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Vodafone India reviews & complaints page 296

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P
pallavi karipiridd
from Hyderabad, Telangana
Sep 23, 2018
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Address: Rangareddy, Andhra Pradesh, 501401
Website: www.vodafone.com

I am pallavi, one day your executive called for post paid number. They requested for the number and they said vodafone offers for 191 plan.

1. Unlimited local calls
2. Unlimited std calls
3. Unlimited isd calls

I accepted the above offers so executive came to my house and take 300 rs advance from me and given sim card.

But after 15 days sim out going blocked only incoming running. I have called to customer care so they said only 48 hrs for release after that 500 rs deposit, they said total amount should be deducted in your monthly bills. But i have no money so not paid. After 48 hrs blocked my number.

Till now not receive any bill from vodafone. One day called and they said 1420 rs is your bill payment. How it is possible.

Only 15 days using sim.in that 83 minutes isd call. Prepaid offers 7 rs /sec with 24 rs rc recharge. They said unlimited isd but bill raise full amount. If i pay the full amount of isd call rate then more better prepaid sim why i should accept the post paid offer.

Once again i request i am unable to pay this much charges please discount the bill amount less than the prepaid charges rs.7 /- per second. Till now not received any bill from your end. First deduct my advance amount rs.300/- from the bill amount and give the discount from the balance amount so i will clear the payment.

Please consider me so i will convert this sim to prepaid.

My contact number is [protected]

Please reply.
Vodafone India customer support has been notified about the posted complaint.
Dear sir, sim proof name sundra pandian. my number is missing. please deactivate. [protected]. . This is my personal number. Very fast. Alternate number [protected].
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    Preeti1508
    Sep 23, 2018
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    I have been charged extra 756 INR for VAS charge for bill date 19.09.18 which I haven't opted for. The bill says I made a call to 51717 on 14th Sept, 2019 which I didn't because my SIM is not in use.I have heard similar complaints from many people.kindly do something and try to return my money back.
    Mobile number: [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      T
      Tar321
      from Bengaluru, Karnataka
      Sep 23, 2018
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      Dear team,

      I had made the payment on 6th of september and the money is debited from my hdfc bank account and i got the upi transaction id (I made the transaction using google pay in which i had linked my hdfc upi). So i raised a complaint to vodafone regarding this issue on 7th september, but after 2 days they closed the ticket giving the reason invalid transaction id, for this issue i was raising complaint for every 2 days and every time they are closing for the same reason though i sent screenshot of the transaction details from my bank. I was really fed up with them to explaining the issue too many times, so i repaid the amount on 19th september, now the vodafone guys saying that sir, your amount is credited now so we are closing the issue. How they are such a uneducated working in vodafone customer care, how they are supposed to combine the amount i paid on 19th september and the amount i paid the amount on 6th spetember issue. Due to this issue i lost my valuable business time and its great loss to me mental peace as well.Â
      Vodafone India customer support has been notified about the posted complaint.
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        M
        Mohmmad Rafiq
        from Jammu, Jammu and Kashmir
        Sep 22, 2018
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        Address: Srinagar, Jammu and Kashmir, 190001

        Please if you could provide me the itemized call details both incoming and outgoing from last one month. I have to provide the call details as a proof in the department of police. So if i could get the details of both incoming and outgoing calls from 1st september 2018 to till date. I am a postpaid customer and do receive the detailed bill but since the billing cycle is due i would like to have it as before due date.
        Vodafone India customer support has been notified about the posted complaint.
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          J
          Jaykumar Sinha
          from Mumbai, Maharashtra
          Sep 22, 2018
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          Address: 410206

          Dear Sir

          I have several times complaint regarding 4G network issues at my home address which ever a given to said address. I had complaint the Vodafone customer service representative but the they told over the phone the problem will be solve as soon as
          I have Nokia 7 plus phone but not working 4G network connection at my home is Swarna Bhoomi complex Flat no 102 F Wing building no 02 Near Balaji mandir Sukapur New Panvel 410206.
          Here with attached screenshot my phone network.
          Kindly do needful
          Vodafone India customer support has been notified about the posted complaint.
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            S
            Shrikant Gawali
            from Ahmedabad, Gujarat
            Sep 22, 2018
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            Address: Pune, Maharashtra, 411057

            Vodafone has deducted the amount of rs 99 from my mobile without any information. Customer care says these are the standard charges. I have dual sim mobile phone and both simcards are vodafone. If these are the standard charges then it should apply to both sim cards. This is completely fraud. They have not informed about these charges and there was no any activation process from me. My mobile number is [protected]. I had requested for refund to customer care but they have taking care about this.
            Vodafone India customer support has been notified about the posted complaint.
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              P
              pmail
              from Mumbai, Maharashtra
              Sep 21, 2018
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              Address: 249192

              Vodafone has a g a i n stolen rs. 35 from my account by activating the same "game pack" which i did not initiate. This is the second time. Last month they said they don't know why it is happening and refunded my money. Now again this has happened.

              I believe this is intentional, and not just a mistake. Because as soon as it happened, the vodafone app will not allow me to send a support email. When i try to call, there is no option for unknown charges or to speak with someone.

              I will leave vodafone when my current plan expires.

              Refund the money you have stolen.
              Vodafone India customer support has been notified about the posted complaint.
              Sep 24, 2018
              Updated by pmail
              Still no refund. I have already switched my mother over to airtel because of this. Can't wait to leave Vodafone.
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                J
                Jeff Nicho Mathew
                from Chennai, Tamil Nadu
                Sep 21, 2018
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                I use the ₹199 plan that gives me 100 sms everyday along with 1.4 gb data and unlimited calls. However, till date, i haven't been able to send text messages to any number from my phone. I tried switching phones but the problem persists. I checked my balance which showed ₹-3. Thinking this negative balance was the issue, i tried recharging but oddly enough, vodafone activates some unheard plans with the amount recharged, again leaving me with the negative balance. I've lost quite a bit of money trying to fix the negative balance. However, this cannot be a legitimate reason to deny me this facility as i had paid for this plan.
                Vodafone India customer support has been notified about the posted complaint.
                Bad response for customers
                Unable to send porting msg from my Vodafone number [protected]
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                  S
                  Suman245
                  from Kota, Rajasthan
                  Sep 21, 2018
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                  Address: Jaipur, Rajasthan, 302021

                  I have been charged 644 saying that i called to 51717 and talked for 46 mins, which is in all the way unrealistic. First of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717 making call is unrealistic, top of that talking for 46 mins is not at all possible.

                  Please oblige and do the needful.
                  Hope for best.
                  Vodafone India customer support has been notified about the posted complaint.
                  I can't do vodafone biling in google play store and other apps .My sim is also prepaid when i try to select that option it is coming that your device is not provisoned for carrier . I did some times biling before this .
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                    N
                    nawaz7800
                    from Allahabad, Uttar Pradesh
                    Sep 21, 2018
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                    Hello my name is nawaz and i am from gonda uttarpardesh india i want cdr of this vodafone mobile no - [protected] with location from 1 august to 30 august reason is one robbery done in my house of 35 lakhs and he is aspects police is taking action but we do not found any results i also attached the fir copy u can see!! Plz send me the cdr of this vodafone mo no thanks
                    Vodafone India customer support has been notified about the posted complaint.
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                      P
                      from Jaipur, Rajasthan
                      Sep 20, 2018
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                      Address: Churu, Rajasthan, 331022

                      This to complain against the non payment of my security deposit which as supposed to refunded to me a lot earlier.
                      My customer relationship number was 16620805. And its more than 3 months that i am waiting for it and if it is not refunded as soon as possible i shall go for consumer court and other legal action.

                      My email id is [protected]@gmail.com.

                      Waiting your response to further legal actions.
                      Vodafone India customer support has been notified about the posted complaint.
                      Bank ko sms sent karna Hai. Koi sms nahi ja rahe hai 199 par call bhi nahi ho rahi mobile no. [protected]. Bad Vodafone
                      Dharmendara Singh's reply, Sep 7, 2018
                      Sms not sent
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                        R
                        Rukmini Gaggan Anand
                        from Meerut, Uttar Pradesh
                        Sep 20, 2018
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                        I have shifted my residence to my farm in the village near nainital from noida since june 2018.

                        Since then i have applied over 5 times to port my number first thru bsnl and then 4 times thru reliance jio. Ever-time my request is being turned down to my new operator giving some ridiculous reason. The port request is being sent by the new telecom operator and they have all interest to get my number transferred to their platform. But vodafone is rejecting either saying that i am defaulter customer (I have standing instructions to debit my credit card) or giving that upc code is not correct which has been sent by my new operator!!!

                        My escalation to vodafone customer complaint supervisor and nodal officer only gets me response as "we are sorry... Please apply again". I have applied 5 time for port since june 2018.

                        I visited noida vodafone customer care centre to change my plan to the bare minimum plan of rs.199. I was confirmed that the plan will be changed within 24 hours... After one month i enquire and they say i am on old plan. Please send request again or visit our centre. I stay in a village now!!
                        Help resolve case asap.

                        I have hardly used phone since june 2018... But i am continuously being charged!!!

                        I continuously get calls from vodfone to not port my number. Since june i should have at least got 25 plus calls.

                        I am using my husband phone so contact me on [protected]
                        Vodafone India customer support has been notified about the posted complaint.
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                          R
                          Rajdeepvirk86
                          from Sonipat, Haryana
                          Sep 19, 2018
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                          Address: Karnal, Haryana, 132024

                          Hi,
                          I am not satisfied with vodafone network and internet service so i decided to port out from vodafone. But when i did sms for upc code vodafone block sms to 1900.
                          Everything when i tried to sms for upc code message is not sent. Its about it 20 days me daily try to get upc code so that change my operator but vodafone not permit to sms.
                          Pz do the needfull
                          Vodafone India customer support has been notified about the posted complaint.
                          Pls let me know about what happen to the package my balance is showing minus 5 rupees and I have selected an unlimited pack so help me
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                            G
                            Garv Khanna
                            from Delhi, Delhi
                            Sep 19, 2018
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                            Address: New Delhi, Delhi, 110015
                            Website: vodafone.in

                            Purchased this Number [protected] last month but not yet same has been Activated. Visited Store 3-4 times but no Favourable Action taken. Address has been Verified multiple Times and called Customer Care multiple Timed. Such a Pathetic Service from your Vodafone end
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Shouvik66
                              from Chennai, Tamil Nadu
                              Sep 18, 2018
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                              I recharged my vodafone number(+91-[protected]) with Rs. 64 via paytm app but the same recharge was done twice and money for both the recharges was deducted from my paytm wallet. I reported the issue to paytm but they said that once the recharge is successfull, it cannot be reverted. I want refund of one recharge amount. Please help me.

                              Mail ID:- [protected]@gmail.com
                              Contact Phone Number:- +91-[protected]
                              Vodafone India customer support has been notified about the posted complaint.
                              Vodafone sms details [protected]
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                                Rajesh556
                                from Barddhaman, West Bengal
                                Sep 18, 2018
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                                Address: 736165
                                Website: Zara khan vodafone hr,garima sharma ,meera shukla -verify department. Vodafone,aniket mishra traine

                                Vodafone India — fraud recruitment
                                I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 5700 for laptop security deposit. Then they told me that deposit another amount rs.7400 for lopen a salary account, But i asked questions instead of making payment. After that they have sent me training letter.now they are told me make payment rs.8200 for training purpose. Presently i have offer letter and training letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter and traning letter with this attachments. What should i do i want give my money please help me,
                                Vodafone India customer support has been notified about the posted complaint.
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                                  S
                                  sabarno12
                                  from Kolkata, West Bengal
                                  Sep 18, 2018
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                                  Address: 700102

                                  Every month my vodafone number [protected] getting suspended without any prior notice although there is no due payment on my number everytime i need to contact customer service and they are telling to visit vodafone store every time and they are saying we can't do anything.
                                  Facing this harassment every month 2-3 time... I need compensation for this idiotic service error by vodafone
                                  Vodafone India customer support has been notified about the posted complaint.
                                  My voda fone no is cakl droped and data proble
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                                    Ananthakrishnan Seshadri
                                    from Aurangabad, Maharashtra
                                    Sep 18, 2018
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                                    Address: Aurangabad, Maharashtra, 431003

                                    Recharge of rs.148/- for prepaid mobile number no.[protected] on 17th september 2018 (Ref. Transaction id:nic[protected]) not credited so far. You may also refer to account id: [protected]. The customer is put to unwanted inconvenience. Please correct the mistake immediately. The confirmation sms for the recharge has been received from vodafone. The bank has also debited the bank account for rs.148/-.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Plz activate my outgoing service ...i paid my bill on monday
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                                      N
                                      Navanii N
                                      from Chennimalai, Tamil Nadu
                                      Sep 17, 2018
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                                      Address: 624705

                                      I had lost my phone with my vodafone sim... Later on i blocked my sim and apply for a replacement sim and get it from vodafone mini store and they told me that it will get activated within 24hrs but after 24hrs my vodafone replacement sim is not activated kindly activate my sim card ([protected])... This is a very urgent issue so kindly resolve this without giving excuse that your complaint seems too shor
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        Poduri bhaskar pavan
                                        from Bengaluru, Karnataka
                                        Sep 17, 2018
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                                        Address: Chittoor, Andhra Pradesh, 517501

                                        Hi Team,

                                        I want to disconnect my vodafone number [protected]as i am not using it in regular basis it is waste of money for me to manage postpaid connection. please disconnect it immedately.

                                        Regards

                                        bhaskar pavan

                                        [protected]
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