Vodafone India Complaints & Reviews

I'm unable to send or receive messages from my new phone. I took a new SIM with my existing phone number as my new phone was not detecting the old sim.
With the new SIM, I'm able to receive/make calls, but not send/receive text messages. I do have sufficient unlimited balance!

Hello VI,
Kindley look into this, I've made mistake while recharging my phone no I've just chosen wrong no, so help me in reversing my recharge. I've complained everywhere like twitter and Gmail but i didn't get any help from over there.

these are some details

Wrong no: [protected]
Transection id:[protected]
Correct no: [protected]
Recharge cost : 459rs

Hello,

Service has been very bad since last a few days. Nobody is answering properly and don't have any solution to anyone. After multiple discussion with customer care, they only send a message that this will be resolved in 72 hours but nothing happens in fact they message me that your problem has been resolved. When I tried to port my number, I am getting below message.

' upc cannot be generated as there are subsisting contractual obligations with your service provider'

Myself Piu Roy Chowdhury, my mother Mrs. Swapna Roy Chowdhury, contact number [protected]. Her plan is Rs.399 and including GST, the bill amount is 471/- per month and payment (471/-) done by me without any fail. Being a senior citizen, she only utilise her phone for call receive and net shuffle.
But, in the month of Jun’23 video call charges & from Mar’23 onward, late fees charges add with her bill which was not paid by me. Not possible for me to check each and every bill, so, paid only amount of Rs.471/-.
Now, the the bill amount comes to (bill of Aug’23) Rs.1218.7.
On 11th Sept’23, after the payment of Rs.607/-, received a mail of 0(Zero) outstanding.
After 7 years, I ported my no. to another service provider(15th Sept'23), only because of these unwanted elements every time added with bills.
They asking for payment for those and telling that "the waiver given to you only for retention with Vodafone"(mailed on 21st Sept'23), this precondition was not disclosed by their customer care service at the time of waive off.
From 14th Oct'23, another service provider temporarily suspended my mothers no([protected]).
My question is that why should i pay unnecessary element added by service provider.

I have filed a complaint on September 8th with regard to my final year marksheet and I was told that the marksheets will be sent at my home within 20 days with a fee of Rs 850 to be paid to Mr Prince Bhardwaj (Advocate) for the entire process .

I haven't yet received the marksheets and the numbers haven't been picked up which are registered under your name

Idea cellular now called as vodafone idea has become biggest fraud company to cheat prepaid consumers by stealing recharge amount by forcibly adding games and other ### crap add on thus reducing the balance without consent and knowledge of prepaid consumer
trai being the regulatory of telecom is acting like partner in this cheating instead of taking stirct action against the vodafone idea, bsnl, airtel, jio, etc
these companies are charging very high rated packages with less validity which is like leaches sucking blood

why should we pay for incoming validity out going validity seperately and for only 28 days a hefty amount whether used or not

trai should think of poor and middle class people who are the largest prepaid subscribers that pay thousands of crores of rupees for the prepaid recharge packs which expiry even when we dont use the amount paid as validity pack for 28 days
( example: i pay 107 rupees in bsnl for validity of 35 days in which i hardly use 35 to 45 rupees in the 35 days cycle) and again i have to pay 107 for validity of 35 days, if we want longer validity we need to shell down hundreds of rupees just to save our number
this is not limited to bsnl but all the idea, airtel and jio are same to suck poor people blood to make money
and also all the companies spend our money that comes from prepaid and postpaid bills to pay high amd huge salaries to ### who doesnt even CARE CUSTOMERs problems

i request telecom minister and trai to reduce validity charges in prepaid or give longer validity at very minimu charge so that we can keep our number active and topup talk time recharge as per our need

I am using Vodafone prepaid service. But my negative balance shows -2200rs how it's possible. They are saying you need to repay this..

I am using Vodafone number since 2003, then it was Hutch. In the year 2017 Vodafone blacklisted my number for privacy and security reasons.
Today Vodafone activated a Value Added Service named mydelights powered deal and deducted Rs. 47 from my Balance.
I have written several complaint mails to their customer service email id and nodal officer email id. But nobody responded me. I have chatted through WhatsApp with Vodafone customer care regarding this. They said - "No VAS is activated in my number, but Rs. 47 is deducted". What nonsense.

How come they activated mydelights powered deal in my number when my number is blacklisted?
It's a complete fraud service to cheat customers.
I want my 47 rupees back.
Vodafone should make sure that they will never cheat me this way again.

They are allowing anyone to post anything without verification. If anyone has their headquarters webtrace or contact details, pls share.

Vi 4g sim temporarily withdrawn my no [protected] plz re connect my number...

I had recharged for [protected] for 719 rs on 21st august, [protected]@1:03 am via vi app through Bhim upi.The money got deducted from my bank account.But no such recharge was done by Vodafone.I was told the amount would be credited (refunded)within 7 days .but as of 19 September no refund has been credited to my account.I have sent numerous emails to customercare @vodafoneidea.com but to no avail..I have sent them my bank account account.transaction Id for the recharge and also Vodafone screenshot which clearly mentions Vodafone has received the money.I have made many calls on 199 ( customer care for Vodafone).They put my call on hold for 30, 40 and sometimes even 50 minutes pretending to be Tran my call to a senior executive and then simply Disconnect the call.There has been no positive reply from Vodafone.Previously, Vodafone tried to fool me that the money lies with the bank .I visited the bank with the transaction id.The transaction Id clearly showed that Vodafone has successfully received the money.Every time Vodafone customer care people tell me that the matter would be resolved within 7 days and u will get a revert callback from our senior executives.But even after 30 days, no callback, no refund.please help me get my money from this fraud company called Vodafone.Now I am even getting fraud (spam calls) from[protected] pretending to be from Vodafone and asking to share my bank details.I immediately disconnected the call. I am sharing Vodafone screenshot for the transaction and my bank account statement which I shared yesterday also with u .Please help me get my money refunded from Vodafone.

I had recharged for 719rs for [protected] through Bhim upi on 21st august, 2023 @11:03 am .The amount got deducted from my bank account.But no such recharge was done.I was told the amount would get credited (refunded)within 7 days.I called the customer care on 199 for many times.Every time they put the phone on hold for 30 to 45 minutes pretending to be transferring to a senior executive and then Disconnect. I also sent countless emails to...

I had recharged for [protected] for 719 rs on 21st august, 2023 @11:03 am through Bhim upi.The amount got deducted from my bank account.Yet no recharge was done by Vodafone for the same. I was told the amount would be credited ( refunded) to my bank account within 7 days .Even after calling customer care on 199 and explaining the problem so many times, the issue is not resolved as yet .The customer care executives put the phone on hold for 30 to 45 minutes pretending to be transferring the call to some senior executive.I have sent countless emails regarding this issue to consumercare @ vodafoneidea.com.I also shared the screenshot from Vodafone which clearly shows that they have received money and also my bank account statement.They tried to convince me that the issue is with the bank .I visited the bank premises with the transaction Id. They showed me computer which clearly mentions that Vodafone has received the money. But still the issue is not getting resolved by Vodafone. I am sharing the screenshot of Vodafone along with my bank account statement.please help .Transaction id:[protected] my email Id :Shripal.[protected]@ gmail.com

I recharged for [protected] on 21st august, 2023, 11:03am for 719 rs through Bhim upi.The amount got deducted from my bank account.But no such recharge was done by Vodafone.I was told the amount would be refunded and credited to my bank account within 7 days.But as of 18th September, no amount has been credited to my bank account.I have sent countless emails regarding this to [protected]@ Vodafone idea.com.I also shared the screenshot of Vodafone which clearly mentions they have received the money.I also shared my bank account statement for the same with them.But no resolution till date.They tried to blame it on the bank that the money lies with them.But, I checked with the bank regarding the same .They showed me on their computer that the money has been successfully credited to Vodafone. Also the customer care executives of Vodafone on 199 are not helpful at all .They put the phone on hold for 30 to 45 min pretending to be transferring the call to some senior executive and then just Disconnect.I have to explain the whole thing from scratch every time I call on 199.I am sharing my transaction details with u .Hope u could help me with this.Transaction id[protected].my contact no [protected].my email id Shripal.[protected]@gmail.com. I am sharing the screenshot of Vodafone, my bank account statement.Please help me get my money back from this fraud company called Vodafone

I have recently recharged mobile number [protected]. this number is not yet activated

A few days ago I ported my mobile number from BSNL to Idea. After porting was accepted, I inserted the new Idea sim in the only sim slot of my iPhone. Then I called 59059 for tele verification as instructed. But the automated voice response said "this number is for new sim verification, for other services dial 199". And then the call got immediately disconnected.

I tried this 40-50 times. But every time result was the same....

A few days ago I ported my mobile number from BSNL to Idea. After porting request was accepted, I inserted the new Idea SIM and dialed 59059 for tele verification and activation. But on calling 59059 the automated voice says this number is for verification, and for anything else please call 199. And then immediately the call gets disconnected.

I have tried this 40-50 times. But result is the same. So what is the solution? How to activate my new Idea sim?

My vi sim not generating port request when i Messege to port out request they cancel it by saying UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. Kindly solve my problem i want to port to jio because in my locality vi data connectivity is very slow so i want to port to jio

1. Date of Incident - 1st Sep 2023
2. Description - The proposal for Vodaphone service was initiated from Four Colors India Pvt Ltd on 11th July and the communication started via email. Documents were provided on 19th July to start the service. And we shared the TFS PO with them on the 19th to complete the process.
After the follow-up mail was sent from my side on 25 July, one of the contact persons from Vodafone " Kalpesh Lukkad" replied that the service would start only this week. Again on the 26th, I received an email from Vodafone to get the digital CAF signed on the form so I sign on the form and complete the process. on 26th July received the mail from "Rinka Pandey" from NFL Desk Team that order entry has been done. And again there was some correction in the forms and for that we have reached out to Vodafone contact team several times but no one responded till 7th Aug 2023. and finally the vodafone contact team ask us to setup a call to hand over the portal for the service and it was done. after demo no one provide the kit to us and no one contacted or no communication was there and on 14th Aug 2023 we got the bill for the service we never use. I have sent a official mail on 14th Aug 2023 to end the service and there was no reply on that as well. there was only bill generation from Vodafone without using the service even we have requested them to stop the service due to lack of customer support proper updates and handover. Again 4th Sep 2023 new bill generated on Four Colors India Pvt Ltd name without any single use. bill generation was there everytime without any service use by vodafone

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

My number [protected], I am getting above message when I am trying to get porting code

Please send porting code by above problem