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Vodafone India Complaints & Reviews

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Updated: Jul 13, 2026

Complaints 27142

Resolved

9565

Unresolved

17577

So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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Vodafone India reviews & complaints page 3

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It shows error 29 while sending sms to 5676766 for banking purposes. I have around 3500+ sms left in my pack still can't sms...

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The network of the sim is not unstable and just useless. The worst and the most unstable network I've ever used. I can't use this network without any interruptions in the network. I need a solution for this unstable network. And I'm also not getting VOLTE option in my SIM....

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Address: Kollam, Kerala

The Re 1 Store is active on my number [protected] even without subscribing and there seems to be no way to unsubscribe. Already tried Sending the STOP message few times but in vain. It seems Vodafone is scamming the customers in the name of 3rd party service.

I wish to demand for a refund of INR 35 deducted two times so far during September 2021 and October 2021....

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Address: Maharashtra pune daund

I am Madhukar Kale. My vi number is [protected]. I'm having trouble making outgoing calls I have trouble making outgoing calls to 10 to 15 people. Call after disconnect. This is bothering me a lot. Please fix this problem for me soon. Otherwise I will go porting to another company...

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I've ported my contact no. from Airtel to Vodafone and I've also inserted new sim but the verification call to 59059 is not connecting. every time I try to call at 59059 it automatically disconnects....

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Address: B-1802, Hillcrest, Andheri (East), Mumbai

I am Senior Citizen and had applied for safe custody of this number in Oct '20 for 6 months. Payment was done and safe custody was till 23.Apr.21. As the flights were cancelled, I could not travel back to India and hence requested for extension of safe custody in 2nd week of April '21 ( well in advance). As I received no response, i had to send reminder for same. However, finally customer care advised me of extension of 3 months ( till 23.July.21)...

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This is regarding Relationship No.[protected] Vi Brand Mob No. - [protected]. I requested to disconnect the number on 19th-Nov-2020 as I was moving out of India for good. I cleared my due amount(PFA screenshot- 01*) and requested for suspension for which I got the confirmation as well that the number has been suspended (PFA ss- 02*)

Later on 24th Nov 2020, I sent a follow up email (PFA ss-03*) to VI CustomerCare to get a status...

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Address: Bangalore

Hello, I am trying to port my number to Airtel from Vodafone and have submitted my porting request. However I am getting fake call from Vodafone call center pretending to be Airtel call center and asking me to send cancel port message, saying that in order to port my number successfully I have to send this message. I have checked with Airtel store person and he has confirmed that this message will mean that I want to stay with Vodafone and...

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The number for Tele-verification i.e. 59059 is not working at all. The call is getting dropped and I am unable to carry out the Tele-verification process. I bought the SIM card 3 days prior to today. I've been getting messages saying that my Vi phone number has been activated and all I have to do is go through the Tele-verification process to get started. I have repeatedly trying to dial 59059 but the call is not connecting. This is very...

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Address: Virudhunagar Tamilnadu

Hi i'm karthik from virudhunagar tamilnadu.my cousin already Vodafone customer his prepaid mob no is [protected].That sim card used by me since last 1 1/2 yrs now i lost that sim my cousin was now no more he is expired...so i want to change that sim ownership to myself with submitting his death certificate & original aadhar card copy and myself id proof.but they cant guide me correct solutions for change that deceased mens sim ownership change.every...

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I visited VI at mahakali caves road andheri east the service by the representative nikhil there was disgusting
Sad such terrible staff he gave me no info of sms will stop for 24hours on sim change and when asked came up with an answer since my otp came on my other phone which was in car and i fetched it

He was distracted and hence did not give me info
The other staff was being colleague friendly and asking me...

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Address: Pune

After I switched to prepaid service, my SMS service was not working properly. I was unable to send text messages. After chaining SMSC, the problem sometimes got resolved. Yet, while reactivating BHIM, google pay, I am getting an error of SMS times out.

Receiving OTP is working flawless, but sending SMS still is unresolved. Appealate doesn't respond....

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I have filed a complaint to delink my secondary number from the family group plan, they took almost about 10 days to work on the process and after which they have delinked the primary number. When we called the customer service they are not ready to listen our issue and solve it, without even hearing the problem, they told my problem will be resolved in 48 hours and cut the call. None of the issue has been solved.
The worst service...

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Dear Sir,
I have tried to generate UPC code so that I can switch from Vodafone Idea to another company, but I am not recieving UPC code. I have sent message multiple times like PORT [protected] to 1900 but still there is not reply from them. If i will not be getting the UPC code so how would I get my number ported to another operator.
TRAI and Govt. Of India please help me in this. As this is a very urgent matter....

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Today I got a fake call from Vodafone end, a lady started the discussion that she is calling from JIO and wants me to Text cancel with my port number on 1900.

after that, I received a message that the PORT request has been canceled.
After placing my port request I was getting so many call from Vodafone end which I have not answered and then they called me with this fake number. It's really unethical and cheap way to...

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I have been asking Vodafone to refund the excess amount paid over my existing bill, but they have stop answering my mails sent. i am currently out of country and can't make the calls to Vodafone since there is no international roaming activated.

Please help how can get the refund back .

Myron...

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Address: Banalore

Poor Network.
If i call anyone, it says - Number is invalid
Any call i receive - after ten seconds other side cant hear me.

Customer care calls me and after 5 seconds even they start saying we cant hear you, although i can hear them...

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I am not able to reach the sim activation number 59059 from my new Vi sim. The call automatically disconnects. I called the activation number a few hours after buying the sim. I called at around 5 to 5:30 pm. I even tried inserting sim into multiple mobile devices and Sim slots. But nothing worked. I just can't reach that number. What to do?...

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I had recharged for my phone with VI plan Rs 599 today at 9:24 am from Vi website. The amount got deducted from my account but the plan has not been activated.
Transaction id :[protected]
Please resolve the matter and refund incase of failure of recharge at the earliest

Mukul bora...

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I have ported my connection from back then Vodafone to Airtel 3+ years ago.
Recently I have been receiving messages from ViCare mentioning that I have unbilled amount outstanding during the porting out process. I have also received a warning that if I do not clear the amount of Rs. 489.92 then it Vi will create an interruption with my current network connection according to the TRAI guidelines.
Before porting out I had cleared...

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