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1.8
Updated: Mar 28, 2025
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So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝
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Vodafone India reviews & complaints page 3

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V
Vignesh43
Sep 30, 2023
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Negative balance

I am using Vodafone prepaid service. But my negative balance shows -2200rs how it's possible. They are saying you need to repay this.....
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SwagataB
from Kolkata, West Bengal
Sep 28, 2023
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Automatic VAS activation & deduction if money

Address: Kolkata

I am using Vodafone number since 2003, then it was Hutch. In the year 2017 Vodafone blacklisted my number for privacy and security reasons.
Today Vodafone activated a Value Added Service named mydelights powered deal and deducted Rs. 47 from my Balance.
I have written several complaint mails to their customer service email id and nodal officer email id. But nobody responded me. I have chatted through WhatsApp with Vodafone...
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[email protected]
from Mumbai, Maharashtra
Sep 25, 2023
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Scam website

They are allowing anyone to post anything without verification. If anyone has their headquarters webtrace or contact details, pls share....
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RAJAGIRI A
Sep 19, 2023
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Temporarily withdrawn

Address: 76,w-5 csi street gokiapuram, uthamapalayam, theni 625526

Vi 4g sim temporarily withdrawn my no [protected] plz re connect my number...
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Shripal sadhani
from Mumbai, Maharashtra
Sep 19, 2023
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Non refund of 79 rs for 9920090561 deducted on 21st august.2023 even after 30 days

I had recharged for [protected] for 719 rs on 21st august, [protected]@1:03 am via vi app through Bhim upi.The money got deducted from my bank account.But no such recharge was done by Vodafone.I was told the amount would be credited (refunded)within 7 days .but as of 19 September no refund has been credited to my account.I have sent numerous emails to customercare @vodafoneidea.com but to no avail..I have sent them my bank account account.transaction...
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Shripal sadhani
from Mumbai, Maharashtra
Sep 18, 2023
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Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

I had recharged for 719rs for [protected] through Bhim upi on 21st august, 2023 @11:03 am .The amount got deducted from my bank account.But no such recharge was done.I was told the amount would get credited (refunded)within 7 days.I called the customer care on 199 for many times.Every time they put the phone on hold for 30 to 45 minutes pretending to be transferring to a senior executive and then Disconnect. I also sent countless emails to...
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Shripal sadhani
from Mumbai, Maharashtra
Sep 18, 2023
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Non refund of 719 rs deducted for 9920090561 on 21st august,2023 at 11:03 am.

I had recharged for [protected] for 719 rs on 21st august, 2023 @11:03 am through Bhim upi.The amount got deducted from my bank account.Yet no recharge was done by Vodafone for the same. I was told the amount would be credited ( refunded) to my bank account within 7 days .Even after calling customer care on 199 and explaining the problem so many times, the issue is not resolved as yet .The customer care executives put the phone on hold for...
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Shripal sadhani
from Mumbai, Maharashtra
Sep 18, 2023
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Non refund of rs 719 deducted by Vodafone on 21 august 11:03 am for 9920090561.

I recharged for [protected] on 21st august, 2023, 11:03am for 719 rs through Bhim upi.The amount got deducted from my bank account.But no such recharge was done by Vodafone.I was told the amount would be refunded and credited to my bank account within 7 days.But as of 18th September, no amount has been credited to my bank account.I have sent countless emails regarding this to [protected]@ Vodafone idea.com.I also shared the screenshot of...
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Hasmukh Parikh
Sep 12, 2023
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Recharge paid but not working

I have recently recharged mobile number [protected]. this number is not yet activated...
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tkpradhan
from Mumbai, Maharashtra
Sep 12, 2023
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New SIM Tele Verification Number 59059 Not Working

Address: Mumbai

A few days ago I ported my mobile number from BSNL to Idea. After porting was accepted, I inserted the new Idea sim in the only sim slot of my iPhone. Then I called 59059 for tele verification as instructed. But the automated voice response said "this number is for new sim verification, for other services dial 199". And then the call got immediately disconnected.

I tried this 40-50 times. But every time result was the same....
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tkpradhan
from Mumbai, Maharashtra
Sep 12, 2023
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Vodafone Idea SIM not activated

Address: Mumbai

A few days ago I ported my mobile number from BSNL to Idea. After porting request was accepted, I inserted the new Idea SIM and dialed 59059 for tele verification and activation. But on calling 59059 the automated voice says this number is for verification, and for anything else please call 199. And then immediately the call gets disconnected.

I have tried this 40-50 times. But result is the same. So what is the solution? How...
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Aftababc27
from Samastipur, Bihar
Sep 10, 2023
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Upc not generating

Address: Bahadurpur samastipur bihar 848101

My vi sim not generating port request when i Messege to port out request they cancel it by saying UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. Kindly solve my problem i want to port to jio because in my locality vi data connectivity is very slow so i want to port to jio...
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Abhijeet Sapkale
from Pune, Maharashtra
Sep 7, 2023
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Unauthorized Bill Charges for Closed Service

Address: 203, Tupe Estate, Ramchandra Sakure Marg, Opp. BillaBong School, Malwadi, Hadpsar, Pune, Maharashtra 411028
Website: Vodafone India

1. Date of Incident - 1st Sep 2023
2. Description - The proposal for Vodaphone service was initiated from Four Colors India Pvt Ltd on 11th July and the communication started via email. Documents were provided on 19th July to start the service. And we shared the TFS PO with them on the 19th to complete the process.
After the follow-up mail was sent from my side on 25 July, one of the contact persons from Vodafone " Kalpesh Lukkad"...
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Rajeshbyri
Sep 5, 2023
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Porting code problem

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

My number [protected], I am getting above message when I am trying to get porting code

Please send porting code by above problem...
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H
Happy123456
Sep 1, 2023
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UPC Generation Issue by Vodafone Idea

I am facing with the UPC generation process for my mobile number, [protected]. Despite clearing all payments, I am unable to generate the UPC for porting.The error message states: "UPC cannot be generated for the reasons: (1) Payments outstanding. Please contact your service provider for further assistance." This is inaccurate, as I have settled all dues.My attempts to resolve this with customer support have been unsuccessful. I request your...
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R
Rss18
from Ahmedabad, Gujarat
Aug 26, 2023
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False isd charges

Address: Ahmedabad, Gujarat

False ISD charges have been charged to me by Vodafone Idea Limited. I received messages that my Credit limit is over when I got to know that there have been charges on some unknown account. The unknown charges were to the amount of Rs. 6200/- (approx) which later increased to Rs. 9400/- (Approx). On raising a complaint to the Appellate authority, I have received a reply that they can waive 50% charges. Whereas, I have not utilized any services,...
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[email protected]
Aug 25, 2023
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Unfair Treatment and Misleading Information

Around 4 days ago, my father visited a mobile shop to port his Idea sim to Jio due to consistent signal issues and poor service. He paid a total of 200 rupees, which included the Jio recharge, to facilitate the porting process. Subsequently, he received a call from an Idea customer service representative who offered assistance.Given my father's limited knowledge about phones, he followed the instructions provided during the call. However,...
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V
vnvspavankumar
Aug 22, 2023
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MNP not acdcepting for my mobile number

In my area we don't have proper signal of Vodafone network so I decided to port my number to JIO network when I sent PORT request to 1900 I am getting the following error for my Vodafone number [protected]

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"...
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B
bishal2
Aug 16, 2023
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Vodafone refusing the UPC code

Address: Assam

I have been sending vodafone at 1901 to send me my UPC code but I received a text saying UPC code cannot be generated. Vodafone services in my area is not good at all. So I want my number to be ported out. Please help me with this....
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Gaurab Rathi
Aug 15, 2023
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Not able to make outgoing call and outgoing sms for past one month

Not able to make outgoing call and send outgoing sms for past one month even after raising complaint multiple times....
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