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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

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\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

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recharge is successful but not activated in my account

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Not able to send sms for porting in., 1900

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Cheated international roaming fee

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Vodafone India reviews & complaints page 3

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I had recharged for [protected] for 719 rs on 21st august, 2023 @11:03 am through Bhim upi.The amount got deducted from my bank account.Yet no recharge was done by Vodafone for the same. I was told the amount would be credited ( refunded) to my bank account within 7 days .Even after calling customer care on 199 and explaining the problem so many times, the issue is not resolved as yet .The customer care executives put the phone on hold for...

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I recharged for [protected] on 21st august, 2023, 11:03am for 719 rs through Bhim upi.The amount got deducted from my bank account.But no such recharge was done by Vodafone.I was told the amount would be refunded and credited to my bank account within 7 days.But as of 18th September, no amount has been credited to my bank account.I have sent countless emails regarding this to [protected]@ Vodafone idea.com.I also shared the screenshot of...

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I have recently recharged mobile number [protected]. this number is not yet activated...

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Address: Mumbai

A few days ago I ported my mobile number from BSNL to Idea. After porting was accepted, I inserted the new Idea sim in the only sim slot of my iPhone. Then I called 59059 for tele verification as instructed. But the automated voice response said "this number is for new sim verification, for other services dial 199". And then the call got immediately disconnected.

I tried this 40-50 times. But every time result was the same....

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Address: Mumbai

A few days ago I ported my mobile number from BSNL to Idea. After porting request was accepted, I inserted the new Idea SIM and dialed 59059 for tele verification and activation. But on calling 59059 the automated voice says this number is for verification, and for anything else please call 199. And then immediately the call gets disconnected.

I have tried this 40-50 times. But result is the same. So what is the solution? How...

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Address: Bahadurpur samastipur bihar 848101

My vi sim not generating port request when i Messege to port out request they cancel it by saying UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. Kindly solve my problem i want to port to jio because in my locality vi data connectivity is very slow so i want to port to jio...

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Address: 203, Tupe Estate, Ramchandra Sakure Marg, Opp. BillaBong School, Malwadi, Hadpsar, Pune, Maharashtra 411028

Website: Vodafone India

1. Date of Incident - 1st Sep 2023
2. Description - The proposal for Vodaphone service was initiated from Four Colors India Pvt Ltd on 11th July and the communication started via email. Documents were provided on 19th July to start the service. And we shared the TFS PO with them on the 19th to complete the process.
After the follow-up mail was sent from my side on 25 July, one of the contact persons from Vodafone " Kalpesh Lukkad"...

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UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

My number [protected], I am getting above message when I am trying to get porting code

Please send porting code by above problem...

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I am facing with the UPC generation process for my mobile number, [protected]. Despite clearing all payments, I am unable to generate the UPC for porting.The error message states: "UPC cannot be generated for the reasons: (1) Payments outstanding. Please contact your service provider for further assistance." This is inaccurate, as I have settled all dues.My attempts to resolve this with customer support have been unsuccessful. I request your...

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Address: Ahmedabad, Gujarat

False ISD charges have been charged to me by Vodafone Idea Limited. I received messages that my Credit limit is over when I got to know that there have been charges on some unknown account. The unknown charges were to the amount of Rs. 6200/- (approx) which later increased to Rs. 9400/- (Approx). On raising a complaint to the Appellate authority, I have received a reply that they can waive 50% charges. Whereas, I have not utilized any services,...

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Around 4 days ago, my father visited a mobile shop to port his Idea sim to Jio due to consistent signal issues and poor service. He paid a total of 200 rupees, which included the Jio recharge, to facilitate the porting process. Subsequently, he received a call from an Idea customer service representative who offered assistance.Given my father's limited knowledge about phones, he followed the instructions provided during the call. However,...

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In my area we don't have proper signal of Vodafone network so I decided to port my number to JIO network when I sent PORT request to 1900 I am getting the following error for my Vodafone number [protected]

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance"...

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Address: Assam

I have been sending vodafone at 1901 to send me my UPC code but I received a text saying UPC code cannot be generated. Vodafone services in my area is not good at all. So I want my number to be ported out. Please help me with this....

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Not able to make outgoing call and send outgoing sms for past one month even after raising complaint multiple times....

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Address: Borsad, ANand.

I am writing to inform you that I, Abhijit Sinh Parmar, residing in Borsad, District: Anand, Gujarat, availed the family postpaid plan in January 2023. The plan cost is Rs. 999 + GST and it includes four mobile numbers:
1) [protected]
2) [protected]
3) [protected]
4) [protected].
The relationship between my and Vodafone Idea's postpaid plan started off smoothly. However, we have been facing a few issues lately.br...

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My name is Nirmalya Debnath. I am using A Vodafone Postpaid 4G sim card. I want to inform you that again I am facing Slow Internet Speed from 01/05/2023. I did not any work for this problem. And also I am facing another issue that is when I'm calling with any mobile number then Data does not work. Then only shows the G sign. I have multiple complaints of Vodafone Appellate Authority by the letter and by email. They also visited my location...

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My Vodafone no. Hacked by [protected]. Because when i see to check where my voice call forward then i saw that no. Due to which my entire phone not working properly...

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Address: Sawajpur samana road

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....

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I had activated my international roaming. which is at Rs
149 per month or so.
I never made any outgoing call or had incoming call dorected on vodafoen sim. All were on local sim of foriegn country,
Yes vodafone bill is 5x times my notmal bill.
They do not provide any break of international usage.

Iy you open their Vi App -first thing they ask is to update app. You are not allowed to proceed without...

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Address: New delhi

Website: Vodafone

My number [protected] is used by someone known to me..back in may my ownership changed without my presence, consent, sign and id.. for this I complaint to vodafone idea customer care but they replied that another person only needed sim with them and otp is required with same sim and ownership is changed to new one but how can this happen because in todays time many bank accounts and adhaaar pan car also other documents Linked to them..so why...

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Recent comments about Vodafone India services

This happened to me throughout 2020 itself. It is pathetic to see they are still continuing thievery. After a year of fighting, I ported to airtel. It is having the same charges as Vodafone and hasn't...