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Vodafone India
Vodafone Essar Ltd.
Customer satisfaction rating: 37%
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25572
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Vodafone India Customer Care

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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538
+91 98 2009 8200  (24x7 Support)
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454

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

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Customer satisfaction rating
37%
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25572
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Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

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Vodafone India Complaints & Reviews

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I received the massage on 30/04/21
As yu can see the screenshot.
Im not activated any kind of value added services...
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Hi
I am using Prepaid account of Vodafone and my current balance is -159.

I am really surprised with this. Since this being prepaid account I am not sure how the amount will be in negative. I have explained my situation and raised this issue with vodafone.

but their response is bad. Can you please help me to solving this matter with Vodafone.
May 01, 2021

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    Someone called me today and a few days back stating he is representative from Consumer Complaints and sent me a link to make...
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    I tried a recharge of Rs 379 on my phone [protected] on 24/4 night. The payment was debited to my bank but not the recharging not done. This amount has not been refunded so far. Meanwhile I recharged successfully on 25th (another debit to my bank account)
    Apr 30, 2021

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      Hi VI team,

      I ported VI number ([protected]) to other network.
      My two refund cheques not yet received.br...
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      I cannot send sms, my main balance, talktime, data and sms plan is all recharged. I can make phone calls and receive calls and sms, but cannot send sms. Help! Error 69 it says
      Apr 30, 2021

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        I recharged my voda phone[protected] on 29/04/21at abot21-30 hrs
        for Rs 2590 trough sbi credit card for one year. The...
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        For the moth of April I have been charged three times for random services without my knowledge,
        1. On 18th April 25...
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        I recharged my number [protected] accidentally but i want to recharge my another number [protected] and i recharged from vi...
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        I have been recieving calls and messages from Vodafone asking to pay ₹241 as overdue. I have ported my number to Jio one month back and had thus paid all the outstanding balance of Vodafone before porting out.

        They are not providing any invoice bill of the same and fraudulently asking for money that they have no bill made for.
        Apr 28, 2021

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          I had requested to Port out from Vodafone to Airtel on 15.04.2021
          Today its 27.04.2021 still Vodafone Network is seen Active
          Airtel SIM has to be Activated for my service
          But without Vodafone's deactivation it is not possible
          Please look into the matter
          All Documents & Photo verification done at the mini store
          Apr 27, 2021

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            I have made many complaints but no result. I have not subscribed for any value-added services. But the amount is getting deducted for the games portal pack without my permission. Please, deactivate all value-added services. Stop renewal of games portal pack. Revert money to my account.
            Vodafone India games portal pack
            Apr 27, 2021

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              Dear All
              Vodafone care - I have been associated with you for donkey years now and utterly disappointed with the recent...
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              I have not downloaded any app related to
              1) mydala powered deal
              2) ppu_ game
              I have a prepaid sim card since almost more than 17 years... But this has happened first time in this month only.details are
              First RS 10 was deducted towards ppu_ game on 13/04/2021
              Then RS 49 deducted towards mydala powered deal on 14/04/2021
              Then on 25/04/2021 RS 10 was again deducted towards ppu_ game
              Please look into the matter at the earliest..and I request you to refund the amount deducted at the earliest. I had never accessed or downloaded any of the above said app. Following are the msgs received.
              Hello!
              Thank you for choosing to access mydala powered deal,
              You have been charged Rs. 49
              Your balance is Rs. 59.56

              Hello!
              Thank you for choosing to access ppu_game,
              You have been charged Rs. 10
              Your balance is Rs. 108.56

              Hello!
              Thank you for choosing to access ppu_game,
              You have been charged Rs. 10
              Your balance is Rs. 47.28
              Apr 26, 2021

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                Hello sir, my name is balaram, residing in visakhapatnam, Jan 2020 my father was expired, presently my mother was using his Sim card, prepaid plan. What is the procedure to change my father name to mother name, my contact number is [protected] ( what'sapp)
                Apr 25, 2021

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                  I dont get any otp within the time limit. Every otp getting after a long time. It make so much issues.
                  Apr 24, 2021

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                    Money had been deducted from my vodafone recharge 3 times on seperate days converting my balance to nil. Without been asked for any VAS. The charges had been deducted for "content Desc." And then for " sportschat".
                    Deduction of money through VZ- VICMS
                    Apr 24, 2021

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                      Hi
                      I am a Prepaid user of Vodafone and my current balance is -816, i dont understand in prepaid service, how a service...
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                      Noted that a sum of Rs 20 was debited on 11 Feb 21 and then again Rs 10 on 24 Apr 21 towards FUN PORTAL and ppu games. These were not authorised by me. VodafoneIdea customer care is requested to kindly look into these unauthorised debits and refund the same please.

                      Thank you.
                      Vinaya
                      Unauthorised debit towards FUN PORTAL, ppu games
                      Apr 24, 2021

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                        I m user postpaid vodaphone i have issue incoming call not come .Please resolve my issue as early as possible. my mobile no is [protected]
                        Apr 23, 2021

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