Vodafone India Customer Care
Vodafone Essar Ltd.
Customer satisfaction rating: 17%
Submit a Complaint
18085
COMPLAINTS

Vodafone India Customer Care

Vodafone Essar Ltd.

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Address
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
711
down
438
+91 98 2009 8200  (24x7 Support)
up
730
down
357

Additional info
Circle Head Office
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059

Vodafone Complaints
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059

Customer satisfaction rating
17%
Complaints
18085
Pending
285
Resolved
3001
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Vodafone India related photos (1985)

Vodafone India Complaints & Reviews

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Vodafone India — non refund of my security deposit against mobile number 9983448465

 pawansharma2000@gmail.com on Sep 20, 2018
This to complain against the non payment of my security deposit which as supposed to refunded to me a lot earlier.
My customer relationship number was 16620805. And its more than 3 months that i am waiting for it and if it is not refunded as soon as possible i shall go for consumer court and other legal action.

My email id is pawansharma2000@gmail.com.

Waiting your response to further legal actions....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — rukmini anand 9311701949 unable to port phone: 5 times applied: contact on 7599741949

 Rukmini Gaggan Anand on Sep 20, 2018
I have shifted my residence to my farm in the village near nainital from noida since june 2018.

Since then i have applied over 5 times to port my number first thru bsnl and then 4 times thru reliance jio. Ever-time my request is being turned down to my new operator giving some ridiculous reason. The port request is being sent by the new telecom operator and they have all interest to get my number transferred to their platform. But vodafone is rejecting either saying that i am defaulter customer (I have standing instructions to debit my credit card) or giving that upc code is not...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — block port sms

 Rajdeepvirk86 on Sep 19, 2018
Hi,
I am not satisfied with vodafone network and internet service so i decided to port out from vodafone. But when i did sms for upc code vodafone block sms to 1900.
Everything when i tried to sms for upc code message is not sent. Its about it 20 days me daily try to get upc code so that change my operator but vodafone not permit to sms.
Pz do the needfull...
Complaint comments  Read comments [1]Complaint category Telecommunications

Vodafone India — recharge done for same mobile number twice

 Shouvik66 on Sep 18, 2018
I recharged my vodafone number(+91-[protected]) with Rs. 64 via paytm app but the same recharge was done twice and money for both the recharges was deducted from my paytm wallet. I reported the issue to paytm but they said that once the recharge is successfull, it cannot be reverted. I want refund of one recharge amount. Please help me.

Mail ID:- panthorkumar@gmail.com
Contact Phone Number:- +91-[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone — fraud vodafone recruitment process

 Rajesh556 on Sep 18, 2018
Vodafone India — fraud recruitment
I have received an offer letter from some people after paying 1450. After that they asked me to make the payment around 5700 for laptop security deposit. Then they told me that deposit another amount rs.7400 for lopen a salary account, But i asked questions instead of making payment. After that they have sent me training letter.now they are told me make payment rs.8200 for training purpose. Presently i have offer letter and training letter from vodafone. I would like to know whether it is true or not. How do i validate? I am attaching my offer letter and...
Complaint comments  Read comments Complaint category Job & Career

Vodafone India — number suspended without any notice

 sabarno12 on Sep 18, 2018
Every month my vodafone number [protected] getting suspended without any prior notice although there is no due payment on my number everytime i need to contact customer service and they are telling to visit vodafone store every time and they are saying we can't do anything.
Facing this harassment every month 2-3 time... I need compensation for this idiotic service error by vodafone...
Complaint comments  Read comments [1]Complaint category Internet Services

Vodafone — recharge of rs.148/- on 17/09/2018 not credited.

 Ananthakrishnan Seshadri on Sep 18, 2018
Recharge of rs.148/- for prepaid mobile number no.[protected] on 17th september 2018 (Ref. Transaction id:nic[protected]) not credited so far. You may also refer to account id: [protected]. The customer is put to unwanted inconvenience. Please correct the mistake immediately. The confirmation sms for the recharge has been received from vodafone. The bank has also debited the bank account for rs.148/-....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vodafone India — sim card replacement not activated

 Navanii N on Sep 17, 2018
I had lost my phone with my vodafone sim... Later on i blocked my sim and apply for a replacement sim and get it from vodafone mini store and they told me that it will get activated within 24hrs but after 24hrs my vodafone replacement sim is not activated kindly activate my sim card ([protected])... This is a very urgent issue so kindly resolve this without giving excuse that your complaint seems too shor...
Complaint comments  Read comments Complaint category Banks

Vodafone India — migrate from postpaid to prepaid

 Abhishek Yadu on Sep 17, 2018
Sir I want to change my postpaid number in prepaid but vodafone store is not doing it i have say that i will pay my all outstanding but they say we cant convert it before 90 days i say that i cant afforde postpaid now and want to migrate to prepaid and customer care is saying that you can migrate after first billing cycle but vodafone store is not listening me they neglect me go to mini store where you buy the and mini store say go to vodafone store customer care say you can change now what can i do please tell just break the sim and throw it or they will help me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — not getting network in my village at all

 SOBHAN LAYEK on Sep 17, 2018
I m complaining about weak network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please its my humble request on behalf of my village members, please install the network in my village. Whatever support you required we will provide you.
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — pf withdrawal [Resolved]

 Chennuri Prasanth on Sep 17, 2018
Dear sir/madam,
I am Prasanth I was worked in Vodafone services I left that job but I want to withdraw my PF Balance so already my UAN activated but not establish details in your portal yet so kindly process my pf withdrawal asap.
my details.
NAME:CHENNURI PRASANTH
Employee ID:[protected]
Designation: Territory sales Officer
UAN:[protected]
Aadhar no:[protected]
Pan:DBPPP8658Q
Bank Name:SBI
Bank account No:[protected]
Branch Name: SILAGAM
Ifsc code:SBIN0008820
Mobile No:[protected]
E-mail :chennuri.prasanth@gmail.com...
Complaint comments  Read comments Complaint category Employees

Vodafone India — erroneously charged bill of inr 31000

 subrata kanji on Sep 17, 2018
Issue: inspite of applying international roaming pack for 10 days worth inr 3500, i was wrongly for incoming calls, data usage and other items. The current falsely charged bill is amounting to inr 31, 000 approximately. My phone services were deactivated instead of resolving the issue.

I raised a complaint/report via phone as well as mail on 28 august 2018 regarding my mobile number [protected]. The report/complaint docket number is[protected]. The only response from your end was that you will resolve the issue by 30 august 2018. It has been 19 days since then and i have made repeated...
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — mobile red shield insurance

 iphone user on Sep 17, 2018
I claimed insurance of my iphone, as my handset got damaged. After sharing all the relevant documents and patiently waiting for almost 3 months, my claim got approved.
I got a message claiming my documents have been shared with the insurer for payment on 16th aug'18, but there has been no update till date on this issue.
Have literally exhausted all the patience in trying to connect to the dss pro, insurance partners of vodafone and vodafone customer care but to no use.
There is no transparency in the process, no proper channel of information flow, you are literally left clueless...
Complaint comments  Read comments [1]Complaint category Insurance

Vodafone India — automatic call barring services

 annumole on Sep 17, 2018
Since 29 april 2018 automatic call barring services activated in my phone without my knowledge. When i tried making a call to india got to know outgoing calls are barred. I do not want this. Instead please rectify this. When i called customer care executive he said it is not barred. But when making call it says call barred. I recharged as customer care person advised. But it is not working for me. Kindly find me a solution. I do not want to loose this number as i used this as my official number everywhere....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Vodafone India — harassment and wrong information

 praveen.soni7 on Sep 16, 2018
Respected sir/madam

Mera mobile 12.09.2018 ko kisi ne chin liya tha jiski fir lounge karwane ke baad mae 13.09.2018 ko sham 7pm ke aspas vodafone shop sector 14 near om sweets sector 14 gurgaon me sim lene ke liye gaya, vaha 4-5 staff the, jab maine btaya ke mera fon kisi ne chin liya tha isliye muje sim cahiye. Wha 1 staff aya aur bola sim khone ke bad apko sim nhi mil sakta. Maine kha kyu nhi mil sakta? Usne kha ki ab apko keval postpaid sim hi mil sakta hai. Dusre staff ne bhi uski ha me ha milate hue kha ki ye thik kah rha hai. Maine kha ki ye kha ka rule hai ki sim khone ke bad...
Complaint comments  Read comments Complaint category Law & Civil Rights

Vodafone India — calling problem

 Ad19 on Sep 16, 2018
Hi, i am having a problem since yesterday morning in calling a number from my prepaid vodafone sim. Incoming is okay, but when i am trying to call any number, it is saying "please check the number you are dialling". I can't even send any message to any number. The customer care told me to dial #002# because they think my sim is on call divertion, but the problem is still unsolved....
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone — volte

 Shravan Krishnan on Sep 15, 2018
The company tell that it has rolled out its volte services in gujarat but i still haven’t yet experienced the service, they have cheated us with wrong information. I have called up the customer care many times each time they have different excuses, they want to fool you they have exploited our right to information and they are telling themselves as a company with volte
I travel a lot in gujarat but have never got volte calls it always switches itself to 3g while calling. At the vodaphone store i asked if this is the volte as i was switching from airtel, he said yes volte is there.
They...
Complaint comments  Read comments Complaint category Mobile Service Providers

Vodafone India — upgradation of higher rate plan without confirmation from customer which causing extra billing

 Utti on Sep 15, 2018
Sir/madam,
My postpaid number is [protected] and [protected] and this regarding postpaid number [protected].

I made payment of rs 117/- twice for my postpaid mobile number [protected] on

1. I had received a message at 05:36 hrs on 17 aug 2018 regarding receipt of request for plan change. (Whereas no request was initiated by me)

2. Immediately another message was sent by vodafone regarding stopping of earlier plan. (Without my consent)

3. Again a message was sent by vodafone regarding activation local and std - 400- minute pack. (Without...
Complaint comments  Read comments Complaint category Government Organizations

Vodafone India — without our consent they are imposing on us their so called value added services

 Rohini S Nair on Sep 14, 2018
On 12.09.18 i got a message stating that i have requested for lifestyle package which i was unaware. On 14.09.18 when i recharged my number they deducted rs 49 as rent for 7 days for this service without my consent. They are sending false messages like you have requested such and such pakages and we are holding back the request due to low balance....
Complaint comments  Read comments Complaint category Telecommunications

Vodafone India — regards unwanted balance deduction

 Wish Sen on Sep 14, 2018
Vodafone is providing me worst service I call so many times on 198 but call is not connecting to Vodafone executive...there is unwanted balance deduction from my account Vodafone is charged me roming n call rates from my main balance even I did recharge of 458 for unlimited calls 100 SMS internet then to ....
Complaint comments  Read comments Complaint category Telecommunications

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