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Vodafone India Complaints & Reviews

1.8
Updated: Sep 1, 2024
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Vodafone India reviews & complaints page 2

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S
srirambm
from Chennai, Tamil Nadu
Jan 21, 2024
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Postpaid Datacard Service

Had signed up for a new connection in October '23, a data card with the Vi datacard device for which I paid 2000 in addition to SIM charges. In november I did not use it much but in December '23, the data card was not functioning at all. It just connected for 10 minutes and dropped off.
During the flood period I faced numerous difficulties due to lack of service from this data card. I had raise not working complaints and it was auto...
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Officialsachu
Nov 28, 2023
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Vodafone not giving upc

Since vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"...
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M
mahua1010
Nov 10, 2023
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SIM card is lost and I am abroad.

Hello, I have a Vi Prepaid number, and I have been using it for several years. It is the number that is linked with my Aadhaar and banks. Unfortunately, I have lost the SIM card and I am abroad at the moment. I will need a replacement SIM card at the earliest, and I can share a signed affidavit stating that my mother can pick up the SIM card. Could you please share the steps I can take to ensure I get a SIM card with the same number? br...
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S
Shoaib Pahat
Nov 5, 2023
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Upc cannot be guaranteed

Address: Bharatpur Rajasthan

Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please help me
My Vi No.[protected]...
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S
Shoaib Pahat
Nov 5, 2023
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Upc cannot be guaranteed

Address: Bharatpur

Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please help me...
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S
Sarimjaved
Oct 29, 2023
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WRR Denied

Address: Flat no 202 srimannilaya Meenakshi layout thubrahalli Whitefield Bangalore

Request you initiate reimbursement or recharge in the correct number .

Meanwhile I have also shared MSG on 51619 for WRR service as follows WRR [protected] UPI/P2M/[protected] xxxxxxx( number share on complaint I'd).

Wrongly recharged mobile number :- [protected]
Correct number :- 95*****#( number already shared on mail..)
Transaction amount :- 2999
Transaction date :- 28/10/23
Transaction...
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A
Aishani Kumbhani
Oct 28, 2023
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Unfair Billing for Missed Calls on International Roaming Plan

Dear Consumer Forum,

I am writing to express my dissatisfaction with Vodafone's billing practices related to my international roaming plan. I have been a loyal Vodafone customer for the past 10 years and have been using an international roaming plan for the past year since I moved to the US.

Recently, I have noticed that I am being charged for missed calls, which are primarily from various marketing companies...
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Dr. Ikjot Singh
Oct 23, 2023
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Upc not generated

I was in a text chain on [protected]@vodafoneidea.com. Now it says e-mail can't be found.
Can you please update me on the status of my request. I've been trying for almost a week. Please delink my number ie. [protected] from family plan. I've followed the steps you've mentioned and there's no such option in the app to delete number from family plan....
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D
debanjan1992
Oct 23, 2023
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Unable to send sms messages

I'm unable to send or receive messages from my new phone. I took a new SIM with my existing phone number as my new phone was not detecting the old sim.
With the new SIM, I'm able to receive/make calls, but not send/receive text messages. I do have sufficient unlimited balance!...
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P
Pandeysameer
from Lucknow, Uttar Pradesh
Oct 20, 2023
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Wrong recharge problem

Hello VI,
Kindley look into this, I've made mistake while recharging my phone no I've just chosen wrong no, so help me in reversing my recharge. I've complained everywhere like twitter and Gmail but i didn't get any help from over there.

these are some details

Wrong no: [protected]
Transection id:[protected]
Correct no: [protected]
Recharge cost : 459rs...
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Hello,

Service has been very bad since last a few days. Nobody is answering properly and don't have any solution to anyone. After multiple discussion with customer care, they only send a message that this will be resolved in 72 hours but nothing happens in fact they message me that your problem has been resolved. When I tried to port my number, I am getting below message.

' upc cannot be generated as there are...
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R
Rchowdhury
Oct 16, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
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Why should I liable to pay unnecessary element added by service provider with bill

Myself Piu Roy Chowdhury, my mother Mrs. Swapna Roy Chowdhury, contact number [protected]. Her plan is Rs.399 and including GST, the bill amount is 471/- per month and payment (471/-) done by me without any fail. Being a senior citizen, she only utilise her phone for call receive and net shuffle.
But, in the month of Jun’23 video call charges & from Mar’23 onward, late fees charges add with her bill which was not paid by me. Not...
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N
NedraHx
from Mumbai, Maharashtra
Oct 5, 2023
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No response from their end

Address: Kalina
Website: consumercomplaints .in

I have filed a complaint on September 8th with regard to my final year marksheet and I was told that the marksheets will be sent at my home within 20 days with a fee of Rs 850 to be paid to Mr Prince Bhardwaj (Advocate) for the entire process .

I haven't yet received the marksheets and the numbers haven't been picked up which are registered under your name...
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V
vkayatn
from Hyderabad, Telangana
Sep 30, 2023
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Stealing prepaid recharge money by adding games

Idea cellular now called as vodafone idea has become biggest fraud company to cheat prepaid consumers by stealing recharge amount by forcibly adding games and other ### crap add on thus reducing the balance without consent and knowledge of prepaid consumer
trai being the regulatory of telecom is acting like partner in this cheating instead of taking stirct action against the vodafone idea, bsnl, airtel, jio, etc
these companies...
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V
Vignesh43
Sep 30, 2023
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Negative balance

I am using Vodafone prepaid service. But my negative balance shows -2200rs how it's possible. They are saying you need to repay this.....
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S
SwagataB
from Kolkata, West Bengal
Sep 28, 2023
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Automatic VAS activation & deduction if money

Address: Kolkata

I am using Vodafone number since 2003, then it was Hutch. In the year 2017 Vodafone blacklisted my number for privacy and security reasons.
Today Vodafone activated a Value Added Service named mydelights powered deal and deducted Rs. 47 from my Balance.
I have written several complaint mails to their customer service email id and nodal officer email id. But nobody responded me. I have chatted through WhatsApp with Vodafone...
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T
from Mumbai, Maharashtra
Sep 25, 2023
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Scam website

They are allowing anyone to post anything without verification. If anyone has their headquarters webtrace or contact details, pls share....
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R
RAJAGIRI A
Sep 19, 2023
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Temporarily withdrawn

Address: 76,w-5 csi street gokiapuram, uthamapalayam, theni 625526

Vi 4g sim temporarily withdrawn my no [protected] plz re connect my number...
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S
Shripal sadhani
from Mumbai, Maharashtra
Sep 19, 2023
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Non refund of 79 rs for 9920090561 deducted on 21st august.2023 even after 30 days

I had recharged for [protected] for 719 rs on 21st august, [protected]@1:03 am via vi app through Bhim upi.The money got deducted from my bank account.But no such recharge was done by Vodafone.I was told the amount would be credited (refunded)within 7 days .but as of 19 September no refund has been credited to my account.I have sent numerous emails to customercare @vodafoneidea.com but to no avail..I have sent them my bank account account.transaction...
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Shripal sadhani
from Mumbai, Maharashtra
Sep 18, 2023
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Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

I had recharged for 719rs for [protected] through Bhim upi on 21st august, 2023 @11:03 am .The amount got deducted from my bank account.But no such recharge was done.I was told the amount would get credited (refunded)within 7 days.I called the customer care on 199 for many times.Every time they put the phone on hold for 30 to 45 minutes pretending to be transferring to a senior executive and then Disconnect. I also sent countless emails to...
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