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Vodafone India Complaints & Reviews

1.8
Updated: Nov 15, 2025
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Vodafone India reviews & complaints page 2

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A
Akshat2304
Apr 8, 2024
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Address: Vodafone House, Corporate Road, Prahlad Nagar, Off S.G. Highway, Ahmedabad -380051 Gujarat India

Dear sir,
I have purchased Flipkart gift card worth Rs 14500 @ Rs 13920 on 27/03/2024 through Vi shop but the transaction is cancelled and also payment is deducted from my account and showing refund successful in my vi app but i have not received the refund yet.
Kindly look into the matter and issue me refund as soon as possible.

Vi Mobile number - [protected]
+2 photos
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    J
    Johir
    from Nagar, Rajasthan
    Mar 28, 2024
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    Address: Sankarpur

    UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
    Vodafone India customer support has been notified about the posted complaint.
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      R
      ratheetushar92
      Mar 25, 2024
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      Address: India

      Hi
      I was holding Vodafone Idea postpaid number [protected].
      Against which I paid security deposit amount at the time of taking my connection.
      Since I Ported out of VI, I have not got my security refund back.
      Please resolve else I will have to take strict actions in consumer court.
      Vodafone India customer support has been notified about the posted complaint.
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        L
        Loksee
        from Bhiwadi, Rajasthan
        Mar 19, 2024
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        Porting message sending blocked by vodafone

        My experience with vodafone idea is quite bad in terms of poor network/signals/call drop apart from irritating messages from vodafone at the time of nearing recharge. It is really disgusting that when I have the validity but you are flashing messages like 'your services are going to expire and you will not be able to call or send message' I am aware about all these things still such messages are really disgusting and irritating. So I decided...
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        G
        Ganesh @1122
        Mar 16, 2024
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        Address: Ward no 9 59GB Ramsingh pur

        Please provide UPC code [protected]
        +1 photos
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          S
          Shravankp5549
          from Balotra, Rajasthan
          Mar 16, 2024
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          UPC cannot be generated for the reasons: (1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
          +1 photos
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            C
            ca.richaagrawal2003
            Mar 15, 2024
            Oct 27, 2024
            This thread was updated on Oct 27, 2024
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            My delight recharge subscription-Rs 49 deducted-7379525229

            My delight recharge subscriptio-Rs49 deducted-[protected].
            I have NOT taken...
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            P
            Pavan93
            Feb 21, 2024
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            I have received a msg regarding deduction of rs. 49/- towards activation of mydelights, whereas I haven’t activated any such vas. how do I deactivate the same and also get the reversal of the deduction?
            Vodafone India customer support has been notified about the posted complaint.
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              D
              Feb 13, 2024
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              Worst network of Vodafone Idea in Mumbai since more than 8 months as they are unable to solve network issue and keep on promising that we are working on it.

              No 5G and charges 4g prices and giving 2g data and netwoks
              Vodafone India customer support has been notified about the posted complaint.
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                N
                Nicholas Lyngkhoi
                Feb 2, 2024
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                Address: Mawlai Lad Umjaiur

                Cannot generate UPC CODE
                Vodafone India customer support has been notified about the posted complaint.
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                  Y
                  Yousufsiddiqui
                  from New Delhi, Delhi
                  Jan 29, 2024
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                  Dear Vodafone
                  When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG
                  "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

                  Kindly resolve my issue ASAP

                  Regards
                  Yousuf
                  [protected] (Vodafone prepaid number)
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    sachin.tiwarii
                    from Bindki, Uttar Pradesh
                    Jan 25, 2024
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                    UPC code generation problem

                    Address: Bindki

                    I am facing problem to generate UPC code on my vi mobile number [protected].

                    On UPC code generation time showing problem -- #UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

                    So please solve my problem and remove any contractual obligations and generate my UPC code.

                    My...
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                    S
                    srirambm
                    from Chennai, Tamil Nadu
                    Jan 21, 2024
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                    Had signed up for a new connection in October '23, a data card with the Vi datacard device for which I paid 2000 in addition to SIM charges. In november I did not use it much but in December '23, the data card was not functioning at all. It just connected for 10 minutes and dropped off.
                    During the flood period I faced numerous difficulties due to lack of service from this data card. I had raise not working complaints and it was auto acknowledged but no rectification was done.

                    Subsequently, when the bill got generated by end of December, I requested for cancellation of the data card. Again, no response from customer service.

                    They sent my details subsequently to collection team and started harassing me constantly. I told them how I can pay for a service that never worked properly; complaint was not addressed properly too not responded.

                    Now another bill had been generated for Jan '24 for which I have not used the device, did not even switch it on. Need them to cancel the sim and reverse all false charges
                    Vodafone India customer support has been notified about the posted complaint.
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                      O
                      Officialsachu
                      Nov 28, 2023
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                      Since vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
                      "upc cannot be generated as there are subsisting contractual obligations with your service provider"
                      Vodafone India customer support has been notified about the posted complaint.
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                        M
                        mahua1010
                        Nov 10, 2023
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                        Hello, I have a Vi Prepaid number, and I have been using it for several years. It is the number that is linked with my Aadhaar and banks. Unfortunately, I have lost the SIM card and I am abroad at the moment. I will need a replacement SIM card at the earliest, and I can share a signed affidavit stating that my mother can pick up the SIM card. Could you please share the steps I can take to ensure I get a SIM card with the same number?

                        Thank you.
                        Vodafone India customer support has been notified about the posted complaint.
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                          S
                          Shoaib Pahat
                          Nov 5, 2023
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                          Address: Bharatpur Rajasthan

                          Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
                          UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                          Please help me
                          My Vi No.[protected]
                          +1 photos
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                            S
                            Shoaib Pahat
                            Nov 5, 2023
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                            Address: Bharatpur

                            Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
                            UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                            Please help me
                            +1 photos
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Sarimjaved
                              Oct 29, 2023
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                              Address: Flat no 202 srimannilaya Meenakshi layout thubrahalli Whitefield Bangalore

                              Request you initiate reimbursement or recharge in the correct number .

                              Meanwhile I have also shared MSG on 51619 for WRR service as follows WRR [protected] UPI/P2M/[protected] xxxxxxx( number share on complaint I'd).

                              Wrongly recharged mobile number :- [protected]
                              Correct number :- 95*****#( number already shared on mail..)
                              Transaction amount :- 2999
                              Transaction date :- 28/10/23
                              Transaction details :- UPI/P2M/[protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                A
                                Aishani Kumbhani
                                Oct 28, 2023
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                                Unfair Billing for Missed Calls on International Roaming Plan

                                Dear Consumer Forum,

                                I am writing to express my dissatisfaction with Vodafone's billing practices related to my international roaming plan. I have been a loyal Vodafone customer for the past 10 years and have been using an international roaming plan for the past year since I moved to the US.

                                Recently, I have noticed that I am being charged for missed calls, which are primarily from various marketing companies...
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                                D
                                Dr. Ikjot Singh
                                Oct 23, 2023
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                                I was in a text chain on [protected]@vodafoneidea.com. Now it says e-mail can't be found.
                                Can you please update me on the status of my request. I've been trying for almost a week. Please delink my number ie. [protected] from family plan. I've followed the steps you've mentioned and there's no such option in the app to delete number from family plan.
                                Vodafone India customer support has been notified about the posted complaint.
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