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1.8
Updated: Mar 28, 2025
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C
ca.richaagrawal2003
Mar 15, 2024
Oct 27, 2024
This thread was updated on Oct 27, 2024
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My delight recharge subscription-Rs 49 deducted-7379525229

My delight recharge subscriptio-Rs49 deducted-[protected].
I have NOT taken...
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P
Pavan93
Feb 21, 2024
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My Delights Powered Deal

I have received a msg regarding deduction of rs. 49/- towards activation of mydelights, whereas I haven’t activated any such vas. how do I deactivate the same and also get the reversal of the deduction?...
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D
[email protected]
Feb 13, 2024
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Network issue

Worst network of Vodafone Idea in Mumbai since more than 8 months as they are unable to solve network issue and keep on promising that we are working on it.

No 5G and charges 4g prices and giving 2g data and netwoks...
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N
Nicholas Lyngkhoi
Feb 2, 2024
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Port code

Address: Mawlai Lad Umjaiur

Cannot generate UPC CODE...
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Y
Yousufsiddiqui
from New Delhi, Delhi
Jan 29, 2024
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UPC code - Unable to generate.

Dear Vodafone
When I am trying to generate UPC code from my Vodafone prepaid number, getting MSG
"UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Kindly resolve my issue ASAP

Regards
Yousuf
[protected] (Vodafone prepaid number)...
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S
sachin.tiwarii
from Bindki, Uttar Pradesh
Jan 25, 2024
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UPC code generation problem

Address: Bindki

I am facing problem to generate UPC code on my vi mobile number [protected].

On UPC code generation time showing problem -- #UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

So please solve my problem and remove any contractual obligations and generate my UPC code.

My...
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S
srirambm
from Chennai, Tamil Nadu
Jan 21, 2024
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Postpaid Datacard Service

Had signed up for a new connection in October '23, a data card with the Vi datacard device for which I paid 2000 in addition to SIM charges. In november I did not use it much but in December '23, the data card was not functioning at all. It just connected for 10 minutes and dropped off.
During the flood period I faced numerous difficulties due to lack of service from this data card. I had raise not working complaints and it was auto...
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O
Officialsachu
Nov 28, 2023
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Vodafone not giving upc

Since vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"...
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M
mahua1010
Nov 10, 2023
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SIM card is lost and I am abroad.

Hello, I have a Vi Prepaid number, and I have been using it for several years. It is the number that is linked with my Aadhaar and banks. Unfortunately, I have lost the SIM card and I am abroad at the moment. I will need a replacement SIM card at the earliest, and I can share a signed affidavit stating that my mother can pick up the SIM card. Could you please share the steps I can take to ensure I get a SIM card with the same number? br...
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S
Shoaib Pahat
Nov 5, 2023
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Upc cannot be guaranteed

Address: Bharatpur Rajasthan

Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please help me
My Vi No.[protected]...
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S
Shoaib Pahat
Nov 5, 2023
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Upc cannot be guaranteed

Address: Bharatpur

Hi sir, iam trying to port out my Vi sim number last 2 month but when I am sending the port message to 1900 then he reply only this message
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Please help me...
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S
Sarimjaved
Oct 29, 2023
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WRR Denied

Address: Flat no 202 srimannilaya Meenakshi layout thubrahalli Whitefield Bangalore

Request you initiate reimbursement or recharge in the correct number .

Meanwhile I have also shared MSG on 51619 for WRR service as follows WRR [protected] UPI/P2M/[protected] xxxxxxx( number share on complaint I'd).

Wrongly recharged mobile number :- [protected]
Correct number :- 95*****#( number already shared on mail..)
Transaction amount :- 2999
Transaction date :- 28/10/23
Transaction...
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A
Aishani Kumbhani
Oct 28, 2023
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Unfair Billing for Missed Calls on International Roaming Plan

Dear Consumer Forum,

I am writing to express my dissatisfaction with Vodafone's billing practices related to my international roaming plan. I have been a loyal Vodafone customer for the past 10 years and have been using an international roaming plan for the past year since I moved to the US.

Recently, I have noticed that I am being charged for missed calls, which are primarily from various marketing companies...
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D
Dr. Ikjot Singh
Oct 23, 2023
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Upc not generated

I was in a text chain on [protected]@vodafoneidea.com. Now it says e-mail can't be found.
Can you please update me on the status of my request. I've been trying for almost a week. Please delink my number ie. [protected] from family plan. I've followed the steps you've mentioned and there's no such option in the app to delete number from family plan....
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D
debanjan1992
Oct 23, 2023
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Unable to send sms messages

I'm unable to send or receive messages from my new phone. I took a new SIM with my existing phone number as my new phone was not detecting the old sim.
With the new SIM, I'm able to receive/make calls, but not send/receive text messages. I do have sufficient unlimited balance!...
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P
Pandeysameer
from Lucknow, Uttar Pradesh
Oct 20, 2023
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Wrong recharge problem

Hello VI,
Kindley look into this, I've made mistake while recharging my phone no I've just chosen wrong no, so help me in reversing my recharge. I've complained everywhere like twitter and Gmail but i didn't get any help from over there.

these are some details

Wrong no: [protected]
Transection id:[protected]
Correct no: [protected]
Recharge cost : 459rs...
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N
nic99990
Oct 17, 2023
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Upc cannot be generated as there are subsisting contractual obligations with your service provider

Hello,

Service has been very bad since last a few days. Nobody is answering properly and don't have any solution to anyone. After multiple discussion with customer care, they only send a message that this will be resolved in 72 hours but nothing happens in fact they message me that your problem has been resolved. When I tried to port my number, I am getting below message.

' upc cannot be generated as there are...
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R
Rchowdhury
Oct 16, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
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Why should I liable to pay unnecessary element added by service provider with bill

Myself Piu Roy Chowdhury, my mother Mrs. Swapna Roy Chowdhury, contact number [protected]. Her plan is Rs.399 and including GST, the bill amount is 471/- per month and payment (471/-) done by me without any fail. Being a senior citizen, she only utilise her phone for call receive and net shuffle.
But, in the month of Jun’23 video call charges & from Mar’23 onward, late fees charges add with her bill which was not paid by me. Not...
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N
NedraHx
from Mumbai, Maharashtra
Oct 5, 2023
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No response from their end

Address: Kalina
Website: consumercomplaints .in

I have filed a complaint on September 8th with regard to my final year marksheet and I was told that the marksheets will be sent at my home within 20 days with a fee of Rs 850 to be paid to Mr Prince Bhardwaj (Advocate) for the entire process .

I haven't yet received the marksheets and the numbers haven't been picked up which are registered under your name...
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V
vkayatn
from Hyderabad, Telangana
Sep 30, 2023
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Stealing prepaid recharge money by adding games

Idea cellular now called as vodafone idea has become biggest fraud company to cheat prepaid consumers by stealing recharge amount by forcibly adding games and other ### crap add on thus reducing the balance without consent and knowledge of prepaid consumer
trai being the regulatory of telecom is acting like partner in this cheating instead of taking stirct action against the vodafone idea, bsnl, airtel, jio, etc
these companies...
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