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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 307

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A
Ashutosh.balodi
from Aliganj, Uttar Pradesh
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vodafone red shield improper support

Address:Ghaziabad, Uttar Pradesh, 201016

Hi team,

Its really very annoying after using a service with such a big mobile operator still i am facing issue while chasing my claim with vodafone red shield.

These guys don't have even know how to deal with a customer every time i have to wait for 10-15 min to talk to their executive and after talking for 1-2 min they disconnect the call and never receive a call back.

This is regarding a claim...
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S
sumit143143
from Ahmedabad, Gujarat
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no use of customer care service

Address:Pune, Maharashtra, 411041
Website:Www.Vodafone.com

I called in vodafone customer care service to set a caller tune, but their customer service person always saying, that download vodafone app and active your service from that app etc... Bla bla bla... Xyz.

Any time when vodafone customer's needed some service's from customer care service,.. Any time, always same thing happened.

If all thing customer will do self, then what is the use of call customer care...
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B
Bijit Chakraborty (L.I.O.N.)
from Chandigarh, Chandigarh
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pathetic customer care, false and unaccountable

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vodafone.in

Hello sir/mam

I am bijit chakraborty from noida,

I requested for address change as on 16th july 2108, since then there are end number of excuses for delay and request to wait for one day/two days. Each time i get in touch with the live chat agent, they request to wait till day end, i have been totally harassed, either by misplacing the documentation or stating there is technical fault.

My address...
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R
RafiMD
from Hyderabad, Telangana
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refund of initial deposit amount for the postpaid connection

Address:Rangareddy, Andhra Pradesh, 500070

Dear sir/madam,
I was using post paid connection of vodafone mobile services limited with
Number [protected] and requested to convert from post paid to prepaid in the
Month of may 2018 at vodafone outlet vanasthalipuram, hyderabad. My request was taken and converted to prepaid service after a month.
When i have taken post paid connection as a security deposit i paid 500 rs. So after post paid converted to prepaid...
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Address:Gurgaon, Haryana, 122001

I have been using voda no for 9+ yrs n was port to airtel. I came to kenya n now my no. Is not working due to which m facing lot of issues as this no. Is dere in my all bank records. I hve bn following up with airtel n they have asked me to approach voda. Further i received the call from a lady from named swati from social media voda team who asked to pay 50k to get that number. Please help as i am in urgent need....
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A
Anshu Ujjval Upadhyay
from Ahmedabad, Gujarat
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cash deducted wrongly not credited yet

Address:Gandhinagar, Gujarat, 382481

I’m vodafone customer for so long but i’m disappointed by there service. I have converted my number from postpaid to prepaid and at that time i have deposited my last month bill in cash and the same has been deducted from my account too. Your executive said it will automatically credit in my prepaid balance with in 7 days but i haven’t received yet. Kindly resolve otherwise i have to switch to other reliable network...
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M
mkbhargava
from Mumbai, Maharashtra
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signal for voice calls

Address:411014

There is very weak signal on my Vodafone post paid connection, especially when I am at home at Zircon Society in Viman Nagar, Pune-411014. I have rarely been able to complete a voice call - whether incoming or outgoing. And since the signal is very weak and unstable I have stopped using Vodafone data pack since last one or two years....
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S
sudipta panda
from Bengaluru, Karnataka
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charged rs 50 towards cine zone service

Address:560100

I have been charged rs 50 towards cine zone service which i never applied.
The deduction was done on 23rd july 2018 without my notice. I have raised a complaint in vodafone service centre. I need my refund as soon as possible otherwise i am going to change my service from vodafone to any other better mobile service provider. Previously rs 5 was deducted towards some pretty zone service and still no action was taken. If this goes on...
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S
sovank
from Mumbai, Maharashtra
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recharge amount of 148 is deducted but recharge has not happened

I did a recharge on date - 01/08/2018 for a certain vodafone prepaid recharge number. It said that number was successfully recharged but actually that number was not recharged at all!!

Transaction id which i got from vodafone - nhdf[protected].

Please recharge the number asap! I hope you will be able to know the number from this transaction id....
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B
basilisk99799
from Bengaluru, Karnataka
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no network nearby itpl area for last 2 weeks

Address:Bangalore, Karnataka, 560066

I'm paying to vodafone for the services which i don't even get. Its been around 2 weeks, i don't get network in office. No voice, no sms, no data. Vodafone keeps telling me it will be fixed in 24 hours but nothing happens. When i try to port out to airtel, vodafone keeps calling me to stay on vodafone with promising nothing! Wow!
The lady says please stay on vodafone and the issue will be fixed soon, when? She has no idea. But she...
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B
ballani chandra babu
from Akkarampalle, Andhra Pradesh
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vodafone, ridiculous service

Address:516101

Hi,
I am chandra, i am a locality customer of vodafone since 10 years but i didn't get any special offers from you and also customer service agents not pick my call what i do by whom resolve my problem and also recently i got the vodafone 4g sim then i will type *121# i get only 2g offers what is this nonsense right now all of the teleservices runng on 4g but this is going on 2g only i really disappointed for this one.
br...
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N
Nitin Gawai
from Mandal, Gujarat
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regarding less credited payment

Address:Yavatmal, Maharashtra, 445001

Dear sir/madam,
I made a cash payment of rs.490/- against bill of rs.472.72/- on 26/07/2018 at renuka mini stores, yavatmal, maharashtra-445001. [receipt is attached as payment proof].

However, yesterday i received a message from vodafone care that rs.400 have been credited to vodafone mobile phone with outstanding amount of rs.72.72 although i have already paid more than the bill amount.

It is very...
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C
charan 436
from Bengaluru, Karnataka
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bill due

Address:560086

Hi In the month of March 2018 I ported from Vodafone to jio and in may I got a call from jio that all my services have been stopped because of some due in Vodafone. I called to customer care of Vodafone they said that is march month so that I have to pay even though after paying my bill I have ported from this Vodafone to jio. Even though I agreed to pay that amount of Rs 148 to Vodafone but I the thing I was not able to make payment. I am...
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A
Alok217
from Suriapet, Telangana
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alerts for the consumer

Address:Gurgaon, Haryana, 110094

Guys I am Writing this complaint for Alerting all of you.Please don't Share any Detail here this website is fake this is not A Government website and not Protected website. I Submitted a Complaint on here on 27/07/2018 and after Submitting my complaint they mailed me for my contact and after getting my contact they called me again and again When I attended the Call Fraudster said They are Bank officer They take my Debit card details One Fraudster...
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V
VCW
from Mumbai, Maharashtra
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over billing

Address:Mumbai City, Maharashtra, 400052

I have a corporate connection & had taken a 10 day international pack (Free calls & unlimited date usage) & before that expired i requested to activate another 7 day international pack (Free calls & unlimited date usage), as my tour to uk was for 16 days (4/06/2018 to 20/06/2018). They have charged me for both the packs & now have further charged me rs. 5003/= for data usage.
If i have an unlimited data & calling pack active throughout...
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R
rajeshsubramanian
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international roaming not working

Hi,
I am rajesh and my postpaid vodafone number is +91 [protected]. I am currently living in usa. I activated international roaming services while leaving from india. But i am not able to connect to the network.

I selected international roaming from sim applications and tried to manually latch to both at&t and t-mobile. But neither of it worked. It is still showing no service.

Could you please help me...
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S
Soumyaditya
from Hyderabad, Telangana
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not giving free minutes

As per my offer i can get 250 mins free call per day (Max 1000 mins a week). I rechaged rs 458 on 17/7/2018. My free week started from 23/7/2018, 9.30 pm but i couldn't able to call from 27/7/2018 morning. Customer care executive of vodafone said i used 1000 mins within 3 days which is absurd... They are not giving me any call details of the said days... (24, 25, 26 th july)... One week have gone, till i am not getting my free calls.....
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G
Gagandeepkaur2206
from Gurgaon, Haryana
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complaint against the unethical charges

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.vodafone.in

I would like to complaint against vodafone service provider who first tried to con me and when i didn't agree, they are now making my life hell.
I am writing on behalf of my 80 years old grand father who was a vodafone user with contact no. *
He did not have the smart phone and he got a bill of 1200 rs in the month of april. I, his grand daughter walked into one of the vodafone stores located in rdc raj nagar ghaziabad and asked...
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V
Vinod Saraiya
from Mumbai, Maharashtra
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vodafone no. porting to airtel

Address:Mumbai City, Maharashtra, 400092
Website:-

My mobile no. Is [protected].
I am from mumbai.
I have ported my above mobile no. From vodafone to airtel.
Even though, they have ported this no. To aitel, when i dial from my mtnl landline no. 28983746, it says - the vodafone no. You have dialled is disconnected.
It doesn't connect to my above mobile no.
From other landline nos. I can connect to above no.
Vinod saraiya - mobile: [protected], landline...
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K
Karishmaamitrawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan change from postpaid to prepaid

Address:New Delhi, Delhi
Website:vodafone

I want to complaint about vodafone service. As i want to change my postpaid plan to prepaid.However due to incomplete information provided by your store representative, voda customer service, tele verification person and chat person, it's not done yet. Now they are saying that I have to pay 407 amount then only my request being accepted. I am not gonna pay single pany as it's not my fault....
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