Vodafone India Complaints & Reviews

I had port the sim bsnl to vodafone after two week ago and i have given 100 rupees.
On that time they told me we will get the 100 rupees balance along with terrif (30 paisa/min local and std calls, internet pack).
But till now i did not get 100 rupees balance and the terrif plan. So when i called him (Vodafone mini store) which is allocated @ nahariya chauraha lucknow.
Pin code 226005.
After a long conversation, he was giving only 36 rupees balance without terrif plan.
At last he intimidated me, go and do the complain wherever you want.
I need a strong action against him.

His name and mob no.
Arvind vodaphone (Vicky agrawal)
+91 [protected]

Please help.
+91 [protected] (Bsnl to vodafone portable number)

I paid rs 600 towards my bill due for payment on 9 sep and received a vodafone message dt 7 sep for rs 570 and my outtstanding is shown as as rs 5.37 when i paid rs 600 to your ministore at morwadi to mr parshuram the balance rs 30 should be kept as advance amount and position indicated to me. A reputed company representative should not commit such mistakes which tarnishes image of company. Please do verify and reply by putting correct amount in question..

Dear sir/mam,

I have post paid connection of vodafone mumbai, maharashtra.

Right now iam coming in raipur chhatisgarh where network is very poor.

I have many times complain, call infact after frustrating i have request for port out. But no executive has been call. Its very poor service and iam very disappointed.

Please solve the issue asap.

This is ridiculous that after a long conversation with vodafone previously . I don't know why they people don't understand.Previously also I told vodafone that i was not using any of you VAS services . Still they are generating in my bill. This is seriously pathetic. I am fed up with these guys.

Hi team,

I am using when it was "hutch". Previously vodafone was considered to be the best in the telecom industry and the most renowned one. But now i am tired of from its worst network.

My contact number - [protected].

I have raised complaint against the poor network connection in my area and in office where i am staying. But no solution it had provided to me yet.

Issue list -
1. 4g icon it shows but in reality speed in lower than "e" network
2. Some one signal stick and most of the time "no signal" it shows
3. Call drops. Getting complain from colleagues and other they are not able to reach me etc.

Now tell me how many i need to raise complain against it. Can we get a resolution on the same.

Thanks,

I have been using Vodafone's 4G form past few months now, the connectivity speed is pathetically poor even worse then yesteryear's GPRS. Stop fooling consumers by boasting it of being " data strong network". Max 4G speed noted was 0.52 Mbps. Same was reported to customer care still the issue is unresolved.

Dear sir,

I am a using the vodafone no [protected] from many years & now i am facing the network issue in my home location. So regarding the same undersigned had called the customer care & told the all the problem in network but no resolution had been take place. They just inform that we are working on it & but they didn't provided satisfactory answer for my query.

Hi,
Because of the pathetic customer service i wanted to port out from vodafone. I have generated port out code and sent to airtel. Vodafone is not allowing me to do it. They are keep on rejecting my request whenever airtel contacting them for port out by saying i have outstanding amount. Whenever i called this stupid vodafone cc guys they used to say they will take care. But nothing happened. This rejection happens twice. Useless network and poor service. Even i have got a mail from vodafone saying port out will happen this time, but they rejected my request. Users pls never ever goto vodafone network, such a pathetic service provider

I have taken v top 356 on vodafone number [protected].in which i got unlimited call all over india and 1gb/day for 56 day. But after that i got that internet speed is going bad day by day over the 3g. Now the internet speed is only 10-20kbps. That is very bad for a user. And i have claimed for bad services in vodafone and said to improve their service but after that sevice gone worst. So, i request that to take strict action against vodafone india for their bad services and order to improve their internet services.
Thank you

I have been using vodafone for almost 3 years now but never saw charges for itemised bill and now i have been charged 25rs for this.

Can you please let me know what is this itemised bill and why i am charged. If you cannot revert this back then please let me know how to get rid of this. Because i am not paying single rupee if it is added without my concern

Sir i am using vodafone postpaid last many years. My number is [protected]. I have today came to know that miniplex vas is activated n my number since 24 jan 2017. Last 2 month before we changed the plan so today my father told me that every thing is unlimted in this plan and price if fixed, i think bill is 200 rs more i thing they are imposing more tax. So i check the bil and talk to their customer care number and came to know about this 150 rs miniplex vas. 8 months they charge us this so total 1200 rs. They are saying that it been activated from your side and you are complaing after 8 months but we havent know about this thing. This people should use otp for activating any service. So they and we have history that otp has been used to activate service means only consumer fault is there. But i need my money back and i am their preium customer with 3 numbers in house already changed 2 in other company. This also i have to change if they doesnt provide detail.

Hello sir,

Inspite of multiple emails to nodal team, appellate authority, corporate care & vodafone care and multiple calls to 198. I haven't received any resolution or any call or any reply to my emails for the complaint and for the concern i raised and complaint gets closed by stating it is addressed. But the fact is nobody from the vodafone services called me with resolution for vodafone numbers [protected];[protected];[protected];

I was promised by vodafone relation manager that as per market standards i will get a corporate bill but he fails to fulfill the promise (Pfa).

Thanks & regards,
Sameer ahmed
[protected]

I have prepaid number [protected]. I unable to send sms or call by this number then i ask to customer care many time for reason they not given proper answer to me & misguide to me. Several time they give me different reasons like "i have no sufficient balance, sim validity, wrong sms settings etc." & i follow them instruction & after that i done validity recharge, balance recharge, message setting etc. But still no any services has been activated on my number. Now i am unable to contact customer care so how i can resolve my problem?

When i was using my mobile phone yesterday[protected] then i got a msg from vodafone service and that msg was - dear customer your account is debited with rs 35. Than i contact to customer care and then the executive says because of some technical issues they cann't help, so i again contact to customer care next day again and requested please return my money i did not activated any type of services but they did not refunding my debited money.

I had requested your executive to change my plan to 149 rental during may 17. Till date its not changed and i am making payment unnecessarily for higher bill amount whereas call usage is very less. My numbers are [protected] & [protected].
[protected] is atleast used but [protected] is kept at home for additional purpose hence is for used receiving calls and so must be billed very less. Kindly look into matter and reverse my payment to my mobile bill account at the earliest

I am unable to use internet on vodafone data card from the last 2 months even after paying the bill. I had called the executive regarding this issue but no further response from him. The Vodafone executive mr. akash with contact number is just ignoring the complaints
Akash contact no. [protected].
My contact no. [protected]

I, mrs vanita dixit, a senior citizen, travel very frequently out of india. This is to bring to your notice that i am a customer of vodafone having 4 mobile phone connections in my name. Secondly, i have always been paying the monthly bills of all the 4 connections generally in advance and also little more than the due amount every month.
During the month may, 2017 i had travelled abroad and returned to india on 30th may. On my return, to my utter dismay, i found that the outgoing calls facility on my phone [protected] was suspended. On making enquiries at the nearby vodafone gallery i was informed that i have an outstanding bill of rs. 59530/- and hence the outgoing calls facility have been suspended. On making further inquiries, i discovered that i was charged for using gprs facility while abroad, which i had never used. I dispute this and hence i making this complaint. I would like proper investigation of this and a satisfactory resolution.
Since then i have approached multiple officials of vodafone through emails and calls, but to no avail. I am attaching copies of all such correspondence with this complaint.

Sir my Vodafone number [protected] and my number SMS service is barred stating that I am using it for marketing purpose and I have to register with TROI. But I confirm you that I am not using this number for any marketing purpose and I am a collection executive working in Vodafone.
So kindly release my SMS service immediately.

Not able to recharge. Amount was deducted. I'm trying to recharge several times. It is an emergency. I'm not able to use the phone. Why i have to use vodafone.
Below is the message received each time.

Your request to recharge 500 inr cannot be processed at this time. Transaction number is onr[protected].

Please recharge immediately. I'm starting to travel.

My number is [protected] i have send request through bhavani communications gudiyattam vellore dist, postpaid to prepaid connection march month. With out using of sim your sales persons ask me to pay money for last four months.
Kindly take action to solve it. I have already excess paid. Contact mini store bhavani communications gudiyattam taluk vellore dist for more details. Mini store incharge told me that we can't change your number. We tried so many times but process cannot be completed.
Process failure. Here i have mentioned that without using of sim bill will be created and your billing section vodafone ask me payments. Kindly take action for my complaint.