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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 453

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M
mangalrahul
from Gurugram, Haryana
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not changing the plan

Address:Rewari, Haryana

I have a vodaphone haryana postpaid connection. For change my plan i visited their vodaphone store, call their respective employees but all in vain. Now from last 8 days i contact their customer care executives sevral times about changing my post paid plan.
I call them on 29 august, 31 august, 02 september, 3 september, 4 september, 5 september but they are misguiding me, giving wrong information. Their unprofessional act wasting my...
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H
hardik.aws
from Surat, Gujarat
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don't get internet balance as promised

Address:Ahmedabad, Gujarat, 380005

Hello there,

Please find below details of my vodafone number
M. No: [protected]
Plan: vodafone red 399

I had recently port my number to vodafone and at time of porting i was told that i will get 21 gb internet data, but now what i got is 2 gb

I had called 3 times in customer care and also visited vodafone store, every time i will get a different answer from company representative...
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H
Harshit_Kamboj
from Unnao, Uttar Pradesh
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unable to send port message

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions...
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M
Mukulsh
from Noida, Uttar Pradesh
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getting error "sim card registration failed"

Address:Ghaziabad, Uttar Pradesh, 201009

Hi team,

Friday night i requested to block my sim as i lost my phone, and on saturday i submitted all required docs and get duplicate sim. But it's not activated yet.
Since saturday i am chasing vodafone store and customer care but still didn't get any solution from vodafone.
Every time i got only one response that in next 2 to 4 hours your sim will be activated.
And when i called again and again...
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A
Amitabh Bhattacharyya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card registration failed

Address:Bardhaman, West Bengal, 713212

I have a nokia n79 with a vodafone sim card. It was working fine. But i was not using this phone for some personal reasons for quite some time. To-day when i tried to use it after charging, it shows "sim card registration failed". My detailed registration address etc. Remains the same. Shall be grateful if you can advise how to resolve it.
Thanking you
Amitabh bhattacharyya,
[protected]@yahoo.co.in...
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B
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to send port message

Address:400703

Hi,
I tried porting out my vodafone prepaid connection ([protected]) last week but was unable to send port sms to 1900. It shows message cannot be sent. When i trying sending sms at different numbers the service works fine. I tried calling hotline number and got various excuses. After trying for numerous time one of the executive registered the complaint and said that they have blocked my number for mnp as i was a old consumer for...
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A
Akshat Bansal23
from Meerut, Uttar Pradesh
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for getting calls everyday to get my connection port into vodafone

Address:282005

Everyday i am getting calls from vodafone to get my connection port into it i. E. (+91 [protected]) but everytime i ask them to not call me all the time as i am not interested but then also they use to call me everyday and whenever i ask them to delete my number from their data then they say such a foolish thing (That why don't i put my number on dnd), i mean seriously how someone can be such a foolish person and such a foolish network who...
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K
KETAN KAKADE
from Mumbai, Maharashtra
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false information provided

Address:411039
Website:www.vodafone.in

Date: 05/09/2017
I wanted to convert vodafone postpaid to prepaid. On saturday i went to bhosari, pune vodafone store. They said they don't do postpaid to prepaid. My question is why are they their?
Today i chatted with customer care, they said visit to store nearby me at baner and it's opened inspite of ganesh virarjan. They don't have any contact numbers of any shop. I was not able to find the provided address for an hour....
+2 photos
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I
Inderpratap Singh Bhullar
from Mumbai, Maharashtra
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wrong billing

Address:Mumbai City, Maharashtra, 400061

I'm writing to bring to your attention a serious issue i have faced. I've been cheated and charged unduly for a data plan that i had never subscribed to.

I had also called to ensure such plans do not get activated on my phone, but to my horror and thanks to your inattentive staff, i've been charged this since may, and i'm now rightly seeking compensation for the same.

It is evident from my past bills that i had...
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J
Jagadeswaran D
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing has been made even after ported to another network

Address:Bangalore, Karnataka

Hi,
I have changed my network provider from vodafone to idea through mnp.
Rs.104 was the balance amount to be paid. After the clarification from vodafone customer care. Rs.112 was refunded afterwards till june20th billing.

Vodafone has been charging from june 20 th 2017 till aug 2017.
Since my number has been ported to idea on june 23rd.
And they have send me a notice to pay the bill amount of rs.1147...
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D
debjani315
from Noida, Uttar Pradesh
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charged incorrectly every single month on postpaid mobile connection

Address:New Delhi, Delhi, 110060
Website:vodafone india

Dear puneet,

As per my discussion with you, i am activated on red4business_499 plan in that case why am i charged this much on vodafone bill this month???

Is there something highly wrong with vodafone that i am charged inappropriately every month.

Each month i have to follow up with vodafone for charging my account incorrectly.

I am highly unsatisfied with your service now.
br...
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D
DrSuriya Kumar
from Sambalpur, Odisha
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worst customer care service in the store

Address:605005

I came for a sim change to your vodafone store in pondicherry - reddiarpalayam, as per your protocol got my token and the token no is 129. I was waiting there for more than half an hour and found your customer care executives roaming around and chatting with each other. None was found to be working and even if they were in their seats, they were just starting at their computers. Above all there was no proper seating arrangement for people...
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J
jaspreetdaffu
from Ludhiana, Punjab
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vodafone m-pesa

I want to close my m-pesa account. I didn't made the account. Someone used or hacked my mobile to create the account. He is using the account. I don't know who is using the account. Am getting texts about all the transactions. If my account will not be deactivated vodafone will be responsible for everything. As i mailed you request to close this account immediately. I can provide you my identification proofs if needed. I just want to deactivate...
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N
Nikita Raghav
from Bareilly, Uttar Pradesh
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deactivate the sim

Address:New Delhi, Delhi

On 14 August I fill the form to deactivate my sim. Till now there is no response from service center. Mobile no. [protected]. Plzzzzzzz deactivate the sim as soon.i call in customer care and go to service center more than 15 times. Your staff do not do their work properly. And plzzzzz take action to deactivate my no....
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K
kranthi9160
from Gurgaon, Haryana
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fraud calls from

Address:Hyderabad, Andhra Pradesh

Dear consumer complaint board,

Please provide details of your number i[censored] need any enquiry about the complaints. Why because most of the fraud people are calling and trying to trap the account details. So please, let us know how and from where we get calls for our complaints. Deal all users, please dont lift any calls of spam. I got 2 calls just in 30 minutes of time....
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A
ahujacharan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not working for 7567223448

Address:New Delhi, Delhi, 110063
Website:www.vodafone.in

Mobile number [protected]
My phone sim got last on 26/7/2017 based on which i approached vodafone care center in delhi at d 27 inner circle connaught place, new delhi for reissue of lost sim.

I was advised after waiting for my queu for one and a half hour by the vodafone officials to submit id proof and fir report, which i submitted (Online fir dt:31/7/17) based on which i was told to come 4-5days later as that center...
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B
Babu756
from Anand, Gujarat
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wwe services activated without intimation and money deducted

Address:605001

The vodafone is a cheat... They have activated wwe service (I am yet unaware what this service is about) and deducted my money rs.90 and these thieves are asking me to deactivate the service which i have never activated. Only after coming here i understood there are lot of victims. I want justice. Can anyone advice what can we do to curb them? Thanks in advance...
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Address:Bangalore, Karnataka, 560100

My vodafone number is[protected] and i got message from vodafone to activate 392 plan which provides me 84 days free calls (300mins per day) and 1 gb per day. For the same reason i had recharged my mobile for rs 400 on 2nd sep. After that when i tried to activate it from ivr it says please visit store. I didn't understand the logic behind this.

Even i called customer care multiple times and they are telling i should recharge...
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H
Harsh Baid
from Kolkata, West Bengal
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data charges levied incorrectly

Address:Kolkata, West Bengal, 700103

While going through my bill for the month of jul'17 (Ph no. [protected]) i came across mobile data charges of rs. 3657.50 charged for international data usage. although i was travelling during the billing period to an international location but i have not used any data services.

I would like to also confirm that i had switched off mobile data on my phone before leaving kolkata and switched it on only upon arrival in kolkata. br...
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A
Alkesh Gupta
from Bengaluru, Karnataka
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demo no damage

Address:301408

I am a retailer of vodafone. I am not receiving any service from your salesman nor from your distributor since 2 month and are neither attending my calls. Please take a speedy action as my customers are returning back.
Dear sir,

My e top sim no. [protected] my e-top sim has damaged before two months. I have complained to mr. Tm & zsm, rajgarh dis-alwar, rajasthan, but your zsm & tm not responsible for this matter. "zsm...
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