Vodafone India Complaints & Reviews

Dear puneet,

As per my discussion with you, i am activated on red4business_499 plan in that case why am i charged this much on vodafone bill this month???

Is there something highly wrong with vodafone that i am charged inappropriately every month.

Each month i have to follow up with vodafone for charging my account incorrectly.

I am highly unsatisfied with your service now.

When i log into my vodafone app my bill shows rs. 934.56 due on 19.09.2017 (Which is again incorrect as my plan is 499 and the monthly charges charged by vodafone is 529+ (Some usage charge of 163)

Earlier vodafone activated some useless services on my number without my knowledge for which i was charged.

I had requested to stop all value added services on my number, which was stopped as per vodafone information.

Then why am i still charged for other usages services.

Vodafone india - its high time you take complains seriously and work on them to resolve it completely.

I am facing this issue every single month and when i complain, they tell me that "i'm the only one who complains"

Is that what you call customer service???

When vodafone fails to provide error free services, how do you expect your customers to co-operate??

I want this issue to get resolved asap

Also make sure that your customers are not troubled each month running after vodafone people to get their complains solved.

If you fail to do so
Then i would be very happy to quit your below standard service and opt for other services in market.

*note - helping you with my registered vodafone number [protected] (Which you always ask for at the end of all discussion)

Thanks

Debjani chandra

I came for a sim change to your vodafone store in pondicherry - reddiarpalayam, as per your protocol got my token and the token no is 129. I was waiting there for more than half an hour and found your customer care executives roaming around and chatting with each other. None was found to be working and even if they were in their seats, they were just starting at their computers. Above all there was no proper seating arrangement for people waiting in the store. I expect a proper action will be taken in this issue. Thank you.

I want to close my m-pesa account. I didn't made the account. Someone used or hacked my mobile to create the account. He is using the account. I don't know who is using the account. Am getting texts about all the transactions. If my account will not be deactivated vodafone will be responsible for everything. As i mailed you request to close this account immediately. I can provide you my identification proofs if needed. I just want to deactivate this account immediately. [protected]@gmail.com

On 14 August I fill the form to deactivate my sim. Till now there is no response from service center. Mobile no. [protected]. Plzzzzzzz deactivate the sim as soon.i call in customer care and go to service center more than 15 times. Your staff do not do their work properly. And plzzzzz take action to deactivate my no.

Dear consumer complaint board,

Please provide details of your number i[censored] need any enquiry about the complaints. Why because most of the fraud people are calling and trying to trap the account details. So please, let us know how and from where we get calls for our complaints. Deal all users, please dont lift any calls of spam. I got 2 calls just in 30 minutes of time.

Mobile number [protected]
My phone sim got last on 26/7/2017 based on which i approached vodafone care center in delhi at d 27 inner circle connaught place, new delhi for reissue of lost sim.

I was advised after waiting for my queu for one and a half hour by the vodafone officials to submit id proof and fir report, which i submitted (Online fir dt:31/7/17) based on which i was told to come 4-5days later as that center needs to order outstation sim.

After 4-5 days i visited the said center with all my docs including aadhar card duly submitted.. I was issued sim and it got activated within few hours. Now suddenly i observe that since 4-5 days my sim is not working and when called customer care they told that number is active though outgoing and incoming is blocked and visit customer care to enable the sim. I visited the same center today i. E. 04/09/2017 again wherein first i waited for 1 hrs 45mins for my queue no. And then the official told to call customer care. On telling that i have already called thats why i have come here, they told that they are sending mail as they are unable to find out the reason... Without providing any further assistance.. No solution was provided to me and my number is still not working.. Iam one of the old customers where i purchased the said number from ahmedabad took it to bhavnagar then to bahadurgarh (Haryana) amd further planning to keep for my present posting in delhi as my job os transferrable. But if i will be provided such service.. I will be left wid no option to switch to other telecom operators.
Regards
Charan ahuja
[protected]
Alternate number

The vodafone is a cheat... They have activated wwe service (I am yet unaware what this service is about) and deducted my money rs.90 and these thieves are asking me to deactivate the service which i have never activated. Only after coming here i understood there are lot of victims. I want justice. Can anyone advice what can we do to curb them? Thanks in advance

My vodafone number is[protected] and i got message from vodafone to activate 392 plan which provides me 84 days free calls (300mins per day) and 1 gb per day. For the same reason i had recharged my mobile for rs 400 on 2nd sep. After that when i tried to activate it from ivr it says please visit store. I didn't understand the logic behind this.

Even i called customer care multiple times and they are telling i should recharge exactly for rs392 to activate this offer. Why it was available in ivr to activate this offer from balance. This is pure cheating and even customer care executive have denied to provide the call recordings. They are not even ready to provide me call back and not ready to resolve this.

While going through my bill for the month of jul'17 (Ph no. [protected]) i came across mobile data charges of rs. 3657.50 charged for international data usage. although i was travelling during the billing period to an international location but i have not used any data services.

I would like to also confirm that i had switched off mobile data on my phone before leaving kolkata and switched it on only upon arrival in kolkata.Â

I would sincerely request the company to review the charges levied.

I am a retailer of vodafone. I am not receiving any service from your salesman nor from your distributor since 2 month and are neither attending my calls. Please take a speedy action as my customers are returning back.
Dear sir,

My e top sim no. [protected] my e-top sim has damaged before two months. I have complained to mr. Tm & zsm, rajgarh dis-alwar, rajasthan, but your zsm & tm not responsible for this matter. "zsm & tm se kai baar baat kari but unhone abhi tak koi solution nhi kiya," please check this matter urgent...

Zsm no. - [protected]

Tm no. - [protected]

Thanks,

Alkesh bhagat

Bhagat computers
Malakhera bazar, rajgarh

M - [protected]

I have activated 2 step verification method with google services (Gmail account). Whenever i try to access my gmail account, google will send the otp and i have to enter to verify my identify. But for some reason, i am not getting codes this code to my vodafone number.

Why vodafone :

It was working with airtel before i ported out to vodafone. So it's definitely vodafone which is not able to identify and fix the issue.

There are 100's o[censored]sers who are facing the issue.

I made a wrong recharge on [protected] of 196 rs. I want to recharge on [protected]. Transaction id is JHDF[protected]. after getting bill only i came to know that after that i done recharge for correct number because i was in urgent position so plz refund that amount into my Bank Account

Hi i am sharat basupattad. I paid my last payment on 26 aug 2017 at vodafone store, basaveshwar nagar, bangalore my number is [protected] so please provide me the reciept of that payment. I paid 490 rupees at the vodafone store in basaveshwar nagar bangalore so please send me the reciept

I am interested to file fraud case against vodafone for cheating customers and billing by fraud means. I have also planned to file a case in the consumer forum.

The mobile service provider has charged excessively very high on my international roaming data usage. i have been using this number for the last 20 years and travel extensively with my number.

On my recent trip, accidentally my mobile internet download was activated for less than 40 minutes and vodafone has charged approximately inr 27, 000/- only for data usage for 40 mb download. This is a data leakage by accident, the service for international data roam was not requested by me for activation. The total bill amount is rupees 22000.00 plus the applicable taxes which is much over and above my credit limit assigned to my mobile number.

After this i activated international data for 2nd part of my trip but vodafone deactivated my data due to credit limit being surpassed. This caused me great problem during my travel.

I have sent screenshots from data usage on my phone which shows i have used none during the trip, while vodafone shows usage 40mb.

I have requested vodafone to waive-off the charges incurred against international data usage. However vodafone is not helping. I would like to file a case against vodafone for this fraud tricks to charge the customers. Kindly assist with necessary details and steps.

I am willing to share additional information if someone can provide some guide

Migrated from postpaid to prepaid and paid 45 RS as Vodafone told it would take 6 days but it took 1 day. I want my money back.they told it would come by 26th August but not yet comes by cheque. Mobile no [protected]. Please give my money in form of recharge or cheque otherwise I am likely to shift to another operator who don't steal money from their customers

I sharayu karwade there are 4 no registered on my father's name. As citizen of nagpur we used to go service center of mount road nagpur. At very 1st they didn't activated internet for 7 days because their employees was absent. Then they registered my wrong email address when we went there for correction they told us 1st clear ur bill my father already cleared it. For the 2nd no they my father paid 110rs they charged 52rs for what reason they didn't told him. Then today they charged 110rs again because their employees forgot to clear the bill, even on my no they didn't give us the correct information every time they just passed our time. We are shocked that weather they took proper tarining or not because this is not the 1st time no of times they done that kind of mistakes. They are so rude we felt like we are not customers we are beggars. We were shocked as tgey took proper traning for the job or not tgis is not from last 3 days my father continuously went there but they dint care they are half of my father's age but they continuously misbehaved. We are tired now. I request u please take my complaint into consideration. The service center is worst of all and the people are disgusting.

Highly disappointed. With vodafone services, i had a talk with customer executives atleast 10 times since saturday but still my issue is not resolved.
Fraud.. Bogus company.. Complete nonsense.. Incompetent..
Vodafones customer care executives are completely filled with lies they n giving me #t assurance which is not acceptable.
Till now my plans are not being activated.
This is how these people treat customers than i have nothing more to say.
Following are the numbers that needs to be looked upon-
[protected]
[protected]

.

Dear sir,

Good day,

Please note self has submitted required docs on 17th august at airtel office for portability of my vodafone no. [protected] to airtel but they have cancel my portability request without giving any reason. Now today again i visited airtel office and airtel is asking for rs. 25 again for new sim card as old sim which i purchased on 17th august has expired. There is no value for rs. 25/-. Please look into the matter.

Regards
Vicky ganguly

Dear sir, I have a vodafone number [protected]. On this number sms services have been de activated.I have lodged complaint no[protected]. For last 5 days everyone in your costumer care is telling it will be activated in 24hours. I am extremely disappointed with your service and will opt another network if nothing is done immediately.

This is rajesh yadav, i have lost my mobile with sim card of vodafone on 3rd of september 2017 at night from karkar model, sahibabad, ghaziabad, up. Lost no. Is +91 - [protected]. I am the owner of this sim. Sim card was registered on my adhar card, below i mentioned my detail.

Rajesh yadav.
Add.- ho. No.- 1051, swadeshi colony, karkar model, sahibabad, ghaziabad, up.

Last recharge of in this sim was 96.00 rs.