Vodafone India Complaints & Reviews

From two months my Vodafone [protected] number was blocked for SMS. I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?

In kohima nowadays almost everybody vodafone internet sucks and the public is tired cause it delays our work and its really frustrating and at night the browsing speed of vodafone3g is really hopeless so please try to speed up the vodafone3g internet connectivity in nagaland, kohima before you lose valuable customers here in kohima. And also even to download a 20mb program from the internet it takes around like 1 hour so please try to speed up the internet connectivity here in nagaland, kohima as soon as possible.

Hello,
I am from new delhi, area pin code 110025. I am facing some serious problems regarding network availability, if i sit inside my flat, i can't talk with anyone and i have to come out in gallery to make a call or to receive a call. I don't kow what measures you guys will take or even look into the matter. Just thought of writing it for once.

This vodafone is worst network ever. I wasted all my money on it. Where ever we go there will be no signals at all. If we even complaint no one will take care of it. They are very irresponsible team. Because of this worst network i am missing many opportunists. They wont respond properly at anytime. I am keep on calling and mailing them but they dint even respond and be favorable to a customer

I strongly recommend please don't use such an worst network and i just want trample underfoot this guys. If i had a chance, i would like to place a complaint as they didn't respect a customer and they didn't value my money. I just want to screw them if i had a power

I need a justice and refund of my money.

Past several years i am using your vodafone service without any problem. My earlier plan is 299+tax (1gb-full speed then unlimited+400 r 600 minutes outgoing calls and free sms). Last month from your office a lady called and said additional charge of rs50.00 only for additional 1gb with full speed and then slow with unlimited net+same services. So i accepted it. Now your staff is telling if my phone is 4g mobile then only i will get that 1gb free. For the sake of vodafone i cannot change my mobile. So please do the needful for your customer. If my problem not solved, i have to go for some other telecommunication service. My mobile #[protected]. Earlier i am in coimbatore. Now in chennai/ambattur.

My sim misplaced dated 03.09.2017. And i visit vodafone store 04.09.2017 for duplicate sim of same number [protected]. But till today 08.09.2017 my sim card is not started. I visit vodafone store c scheme jaipur 10 to 12 times. But they say some technical issues. I call manager mr. Gaurav sharma [protected] many times. But he is not pick my phone. Sir please what i do. Now.
Please help me. Cause after 5 days vodafone store manager says some technical problme i will shortout some time. I dont know how much time take..
Sir please...

Regards
Sanjesh

I had to get my vodafone no. Recharged online by rs398 for an offer. As soon as i entered the amount rs398 on the vodafone official recharge site, it displayed the closest recharge match of rs399 since rs 398 pack was not available there. I proceeded with that recharge which i later found out to be recharge for unlimited blackberry services. Since my handset is not a blackberry one, this benefit is not applicable to my number.

I would please request you to do either of the following asap (Preferably option 1):
1 refund the amount rs399 deducted from my account, so that i can do a fresh recharge of rs 398 from some other site where the pack is available, or
2 convert rs399 recharge benefit to rs 398 recharge benefit, or
3 give my vodafone number a talktime benefit against the recharge of rs399

My vodafone postpaid plan is rs.299 as per the sim activation which i bought before 4 month back but from now i am getting the extra charges bill amount ranging between rs.500-rs.700 every month. Customer executive told me that active doctor call and others which i didn't do that. One executive told that i reduced the bill amount which i have to pay after deduction is rs. 319/= which i paid immediately by online but my no [protected] is blocked

Very very shocked this kind of behave by your customer executive.
Please active my no. [protected]
Note:i am not even using my postpaid data pack...

I am retailer of vodafone. When i tried to reach vodafone distributor, he misbehaved as there was no issue between us. This incident made also unable to get further stock from vodafone. This distributor made a black mark for vodafone company. Please take necessary action against him. His number and name is described below.

[protected]
Rahman sali

My vodafone postpaid plan is rs.399 as per the sim activation which i bought on march/2017 (The plan mentions unlimited calls & limited data usage), but from april/2017 i am getting the unmentioned bill amount ranging between rs.500-rs.700 every month.
I have called the customer care & mentioned this but they have not take any actions behalf my complaint
Note:i am not even using my postpaid data pack

Sub : application for register fir, mobile phone missing & block sim cards
Reason : mobile phone missed from bag on 07.09.2017 time at 10.00 am at mulund west, mumbai.

Ref : 1) prepaid mobile sim card number [protected] –vodafone, salem, tamil nadu

Imei_

2) prepaid mobile sim card number [protected] –airtel, mumbai, maharashtra

Imei_

Sir/madam,

I am rajaraman lakshmana, for your kind information, my mobile phone (I. E. Moto e4) missed.

Sincerely yours,

Thanks,
Rajaraman lakshmana

Hello! Wwe zone pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 will reflect in your next bill. To deactivate sms stop to or call 155223 (Toll free). Dial 123 (Toll free) for songs. To download callertune app click hyperurl.co/vs (Toll free)

For prepaid customers vodafone india dimple activated some packs without getting customer interest or notification... I haven't activated any pack but don't know how it's getting activated and they start taking 90rs..

Please don't buy vodafone...

90 rs deducted from my account for wwe zone on my vodafone number [protected] without any confirmation on 07.09.2017 at 6:49 pm. I called immediately to the no.155223 but no response came. Hence sent sms to stop it. The so called subscription is deactivated but no refund is given. When i called customer care no.199 at 8.04 pm, he (Mr. Balaji) said i have clicked one of the ads, but i clearly closed the ad with the x button.

No wap consent gateway confirmation was asked, amount just got deducted just like that.
The customer service said they will not refund full amount, when asked to connect to senior officer, answer came as not available.

How come money can get deducted just by clicking on ads by mistake that come from spam sites.

I have been using vodafone 4g sim and have been experiencing call drop and network issues since past 50 days. I raised a service request[protected] on august 17th. The issue was supposed to be resolved within 5 working days but no action has been taken from their side.

Our calls are not going, there is call drop issue, we can’t here other’s voice, poor data connection and what not.
Me, my husband and my mother in law have been using vodafone connections and we all are facing the same issue.

I called up vodafone customer care number which was not getting connected.
Finally after a lot of trying i could reach the customer care who said they’ll send an engineer to check the issue.
The so called engineer came after many days and took some signal ratings and went away. Nobody has called us after that.
This is worst of the service from an international company.

I also sent mails vodafonecare. [protected]@vodafone.com and nodal. [protected]@vodafone.com but did not get any reply. I posted on their facebook page and they said they'll look into it but haven't done anything as of now.

I am dr. H. Amarnath from tirupati and i am a retired. Asst. Director of animal husbandry, andhra pradesh. I am bringing to your kind notice that, i am using the vodafone services as my personal number [protected] from past 10 years. Last two days back i went to the vodafone customer care center at tirupati to attach my adhar card. The representative initiated me to change the prepaid connection to the post paid services. I agreed for their interaction and accepted my services to change. Previously that number is used by my son and i noticed that the number was in his name. I would like to change that number to my name by giving the valid address proof like adhar card which is given by government of india.
I had given all the details and photos to that concern person name siva in vodafone store. Suddenly my services had stopped without proper intimation that your proof is not given. Again i went to vodafone store and resubmitted my proof which i attached below to the person name siva. He said me that it will generate automatically within 24hours but still my outgoing call not been generated till now. Again i went to vodafone customer care and asked him again that person siva he is showing very negligence to my complaint and he shouting like anything. The not only concern to my problem i observed his behavior with customers in a very harsh way.
This is very unfortunate that the vodafone executives behaving with customers working in vodafone customer care.
I am the age of 67 years old and i am a senior citizen and retired doctor this is how my experience with the service of vodafone.
I am expecting this email brings you a clear information and to help consumers.

I want to migrate my number from postpaid to prepaid but they are not converting it as they are playing with me like when i go to the storeand submit all the necessary documents but still it is getting. Rejected as the store people saying due to billing amount pending but i paid the next month amount also in adavance and again when i called to the customer care they are saying it is due to documents pending

Please provide my sim details and my mobile number is [protected] and my name mallesh vitthal reddy yachwad address - at post. Tondchir tq. Udgir district. Latur my mail id - [protected]@gmail.com so sir, madam please provide my details in deep i am very need fully my sim details the reason is my detail me give to my phone has lost so i was waiting for details of my sim i have not remember my sim details so please give the sim details

Third class service as i have port in to vodafone my incoming call have been started but outgoing call is still not working i tried to call to customer care they are saying they don't have any record of my number i just got fed up i visited to vodafone store they also don't have any solutions of my issue now some how i need to manage for three month aftet that i will port out from this company and use some other service.

Please sir deactivate my vodafone sim with no. [protected] as the sim is already disposed off due to an accident. My sim was disposed on 23 aug but i have paid the bill your were asking but i am again getting the message to pay the bill of sept. How come you are asking for money as i haven't used your service. I have taken red plan 499 but you company is asking for rs1256 i don't know. Please look after it.

I used vodaphone postpaid service. My number used[protected] but at july 2016 i was paid all my pending bill at vodaphone recovery agent that time please port or convert my sim and after one year automatically bill is generated 2500 rupees so it's mently tension for me n corporate vodaphone a. But i was clear my dues. So my complaint again vodafone service. And they have to pay all my intanse pressure along me. Thank you