Vodafone India Complaints & Reviews

I have recharged my vodafone number [protected] with amount of ₹343 from official vodafone app on 19 august 2017 at 9:17 am. The required amount got deducted from my idbi bank account but i havent got any recharge on my vodafone number. I was about to call urgent for my business issues. I got harassed. Kindly return my money or i am going to sue you. I am unable recharge again untill i get my money back.

Hi sir,

I have been charged extra 886 rupees as internet usage bill. Since i opted for monthly postpaid plan which is having monthly free usage of 2 gb as promised by customer care agent. But i have received an bill amount of 1600 rupees for extra internet. I have got messages from vodaphone that i have used 1.335 gb for my bill cycle and upon calling the customer care i have told that the internet usage is nearly 4 gb. Please help me in this regard.

Wwe pack zone is activated without permission of customer and unaurthorised charges 90 rs deducted which is illigal and vodafone service is known for trust. But this tm vodafone disappoint me and it happens while doing work on my mobile. Directly message has arrived with said service nd rs 90 rs dedecucted at same time. I have using vodafone service in my family for last 10 years but such service never ben activated in my entire 10 year of vodafone use. I have been using vodafone as it said for last 10 years coz of trust vodafone service is nown for trust
I request u to pls refund my bal asap

We have raised complaints on 15august 2017 that we are not getting internet range in sihagad area and they informed it will be resolved with 48hrs again on 18 august 2017 call customer care informing still no range and asked them to way off bill as they have not provided service as when we don't pay bill you charge penalty to us in same way if you are not provided service you should way of some amount from bill as we are not able to perform any official work from home due to vodafone internet not provideing service propadly

I am staying in ARV Imperia, Pisoli, behind Dharmawat Petrol Pump Kondhwa Pune, since 4-5 days there is major problem for connectivity and call dropping with network of Vodafone. I have compliant with customer care also, but not getting resolved, Being a old customer with vodafone, I regret to inform you that nobody is taking care for the same, inspite of complaining...
my mobile no. [protected]i

Dear team,
I inform you that, i have visited to the t nagar vodafone store room in chennai and submitted the documents for convert the my sim (Mobile no [protected]) from postpaid to prepaid on 14th august 17. I have paid outstanding amount of rs 940 and 170 for new sim charges. Post settlement the payment they told me that you sim will be activated by wednesday. However my request was not processed till now.
On 16th august 17 (Wednesday), i called to customer care and inquired about status of the request. During the conversation a customer service officer told me your sim will be activated in next 1 hour though which was not processed.
Then, i called to customer care on 18th august 17, a customer care officer (Mr. Vishnu) told me that, sorry sir erroneously your request has been closed at our end, we will give the priority to close the issue. As assured it was not completed. Then i called to customer on 18th august 17, again a customer care officer told me that, we unable to activate your request you have to visit our nearest vodafone store room.
Whenever i call to customer care, they are saying different different issue. Due to this i could not able to do my banking transaction and communicate with others, because of this i am mentally distrub on this. My humble request please take necessary action on the same.

Kumar n
Alternative contact no [protected]

Hi team,

I am the customer of vodafone with [protected]. On may 2017 i came to uk from then i am not using my number but recharging for every 2 months. I have last recharge on june 10th od this month. As per the regulation, it was not completed 90 days even though my number was deactivated. When my brother visited to near by stores the executives are asking to convert to postpaid to allot the same number. I tried to write to vodafonecare. [protected]@vodafone.in but the people are not responding properly. Please look into the issue.

Regrads,
Raja

Dear sir,
I have ported my mobile number [protected] from airtel to vodafone and on 08 aug 17 my number got activated.
And out going of my mobile number is barred from 10 aug 17 so i am not able to make any calls due to verification not completed.
On 9 aug 17 i have got an sms from vodafone saying that unable to verify my no. Due to entry restricted in gate so i contact vodafone care for booking appointment for verification and booked appointment for 11 aug 17 and i already informed that entry to my place is restricted so whoever is coming for verification they have to call me then only i can come down for verification but on 11 aug 17 no call received from anybody for verification and in the evening i again received the same sms saying that verification failed due to restricted area. Again on 16 aug 17 i have requested for verification with registration no.[protected] and also mentioned in my complaint that "whoever will come for verification they will call me when they reach to my entry gate as entry is not allowed with out me" and already talked to senior officer mr firoze regardig this on tel no. [protected] on 16 aug 17 and he promised me that your verification will be complete before 19 aug 17. Today 18 aug 17 i have called vodafone customer care (199) and talked to custumer care agent and asked about verification status and she told me that on 17 aug 17 verification team reached your home and they have not allowed to come inside as the guards restricted in gate, in my complaint i have already mentioned that whoever is coming they should call me when reaching in my gate but no one have called me.
So since last 9 days out going of my number is barred due to fault of vodafone so i request you to act againt this.

—
Regards

Mahesh

Dear sir, Â
Why i have to pay excess payment against some people get all benifit in rs. 397 (1gb 4g/day up to 84days + free call and sms).
I am paying you rs.999/- (27gb/3month + free call and sms) month against [protected]. Rs. 499/- (15gb/3month + free call and sms) per month against [protected].Â
May be above facilities will be less against my payments.Â
Please explain.Â
Regds, samir ranapurwala [protected]

Hi i am mohammad shoyab from bilaspur himachal pradesh. I want to inform you that some people do fraud work to motivate people to do this job. But in this job these people took money from person. And when someone asked from him to give the complete adderss of your company then these persons not give complete adderss to the people.
Some fraud people are: sapna gupta ([protected]), sania ([protected]), pratibha singh ([protected]), rajiv shukla ([protected]) these are the information of these fraud people. And now i gave you the account details in which the people gave them money for this job
Name: ramehar
A/c no.: [protected]
Ifsc: cbin0283503
Central bank of india
E-mail: pratibha. [protected]@gmail.com
Name: vinod
A/c no: [protected]
Ifsc: punb0418400
Bank name: punjab national bank
And i confirm from these banks which are located in delhi shalimar bagh. Here in this branch accountant says that in these accounts daily 40 to 50 transactions are obtain. I only say that please take a strict action about these fraudlents.
For more inquary please contact me at [protected]
Email: [protected]@gmail.co

I got recharge of 396 as plan o[censored]nlimited call and 4G data for 84 days... Its been about 2 week cant even make call and data services are similer to 2G serves ..i tried to call every sigle costumer care and they are not listning at all..

Hello sir,

I had given request to vodafone store kharghar on 05th august to deactivate the sim [protected] and paid all my dues.
The guy told me that sim will get deactivated after 24 hours by 07th august. I had not done any call from the sim, but got bill on 11th august that i need to pay 413 rs by 29th august.
I don't know what should be done. It is more harassment when i don't need something which i don't like.
Is there anyone responsible in the this company?
Just called customer care and they will take my request now to deactivate.
Please help me

Company has deducted about rs 172/- for internet data usagage charges on 11.08.2017. Since i have not requested for any internet pack company should not deduct such amounts. Sim card is only used from incomeing & outgoing calls purpose only. No other any service like sms, caller tune etc are interested by me. The company has denied me to revert my balance to my account.

Hi,
My name is yuva sekhar and my mobile number is :[protected] (Network name is vodafone) from this number main balance was deducted on[protected] at 1.11pm when that time my balance was 22.20 but i was not called to any other person and i am not surfing browse internet on my mobile but my money was deducted when this time call vodafone customer care (Karnataka) they are not response to my call until 00:08:48 sec and putting hold my call

It is happening frequently since morning 4.30 am

Regarding
Yuva sekhar

I am trying to port my number to chennai circle from delhi but it seems the company has blocked the messages to 1900, i can send a message to all the numbers but 1900. Even spoke to the customer care center and they have been giving all rubbish answers like restart your phone, don't port just recharge with a different plan. My mobile number is [protected] and i request you to unblock my messages to 1900 and help me generate the mnp number

I had purchased 445 welcome offer for new vodafone sim. Instead of providing 1gb data/day, i am getting only 2gb data.

Customer care people say that as i inserted sim in 3g handset i will get only 2gb data now. Even if i use 4g handset now i will not get any data.

I was not communicated such condition when i purchased the sim and now they are saying this

I feel cheated since no information was given by the company about this beforehand.

Request you to correct this mistake and provide me the original plan 1gb/day plan for 4g handset. For which company takes money from customers

Thank you
Anshul chhabra
[protected]

For billing address change on june and sent the rent agreement but the verification team took landlord address from the second page instead of my new rent address from the first page which clearly shows the incompetency of the verification team.

It is not updated till july end and called so many times, chatted and supervisor sherin and daha on chat promised me that it will be resolved within next 48 hours and it's not done. I have the screenshot of those.

Then again i sent the rent agreement on august 2nd, 2017. Someone from the team called on 6th or 7th and confirmed by email that it will be processed and done by august 10th and it's not done.

So i called again on 14th august and first spoke to a rep who was very rude and then spoke to sahil the supervisor and confirmed that he has escalated it, also requested for a callback from his manager and he confirmed that i will get by 15th and i have not received.

Then yesterday i spoke to a rep called shyam kumar singh who don't know how to serve and acknowledge customer query and spoke to a supervisor​ salman. He first of all denied three times to escalate the call to his manager and then confirmed that i will receive the call from the manager by 11 am yesterday but i have not received till now.

And there is no communication from the verification team either and it's over two months i am simply running for a "billing address change" which is not done. I have done the same way with capital first and they have changed it. Also to add i have not received a call to cancel my another number. I am about to finish all my minutes calling this worst customer service.

Can u guys please tell what's going on. A simple billing address change from the rent agreement and proper verification would take max 2-3 weeks.

Please listen to all the calls and would like to see the billing address change soon else i have to go to consumer forum and email to trai and also to the head of vodafone.

I have requested to change my post paid no to pre paid no. But for 1 or the other reason it was not do e for 6 months. When some how i got it changed to pre paid, pre paid no is not activated. I paid for the pre paid connection, sim and activation. Inspite of that they have not activated my no. Now atleast i requeat you to activate my prepaid no. [protected]. Again asking me to go for post paid which i am not interested. It is the fault of vodaphone of not activating to prepaid. Plz do the needful at the earliest.

Thanks and regards
Dr. Sanjeeda sk

The service provided is pathetic. I was on hold for one hour with customer care service centre number. I can send the screenshot. Since 15 days i am calling everyday for activation of my new plan but i am seriously disgusted by the service. I want to leave vodafone. Help in porting my number otherwise i will have to email the screenshot to the vodafone authorities. I have been told that i will get additinal benefit 15 days back and there is nothing and no one seriously takes the complaint.

Dear sir,
With due respect this is for your kind notice that i have taken vodafone sim offer unlimted call & 1 gb data pack daily for rs.345/- but i have get some days of your offer, now you have stop my call & internet service of mob no.[protected], several time i have complaint of the matter but i have not get any proper response from end & i also comlaint to your siliguri sevoke road vodafone store byut they have not able to gave me any support at this matter.
Please do the needful & oblige

Thanking you
Sujit bhowal