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Vodafone India Complaints & Reviews

1.8
Updated: Apr 2, 2026
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Vodafone India reviews & complaints page 466

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V
Vibhor2687
from Delhi, Delhi
Aug 20, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi
I am highly disappointed with your service and customer support care.
Every time i am getting different response
And i dont want to use your services further. I have 8 no. And i want to change my service provider.
Following are my no
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Regards
Vibhor
[protected]
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    A
    anupriyas46
    from Delhi, Delhi
    Aug 20, 2017
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    Address: New Delhi, Delhi, 110030

    I just upgraded my sim from 3g to 4g vodafone provided me 10gb data, i just recharged rs165 to my no.... While using free data in delhi ncr reason... Network varies from 4g to 3g...4g to 2g... They (Vodafone) cut my balance rs 111... And when i called them 3 times they said they will cut my balance because my network varies from 4g to 3g... And 4g to 2g that's y we cut ur balance... What a sit...1st they do not provide network strength and 2nd dor their own mistake they cut my balance... I want to through this sim now in peaces...
    Vodafone India customer support has been notified about the posted complaint.
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      Piyush0589
      from Pune, Maharashtra
      Aug 20, 2017
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      Address: 411006

      Hi, one month ago i deactivated my datasim [protected]. The outstanding i wanted to clear but the vodafone online bill payment says its an invalid number since its deactivated now. Pls help me in clearing out otherwise next month u guys will oy come and say sir u did not clear dues so here is new bill with late fee
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        Y
        ygvb
        from Luckeesarai, Bihar
        Aug 20, 2017
        Resolved
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        Resolved

        Address: Sitamarhi, Bihar, 32014

        Hello sir my mobile quarrel was stolen yesterday, in which vodafone's sim card was installed and one other simcard that is idea, please block my vodafone number just now i shall always be grateful for this thanku help me please thanku so much hello sir, vodafone's sim card has been running for a long time but when i was coming from kali, my mobile was stolen in the bus. There were two sims in the mobile. One vodafone and the other idea's head, i request you may you always be thankful for my vodafone phone number to be blocked soon.
        Aug 20, 2017
        Complaint marked as Resolved 
        Thanx for this
        Vodafone India customer support has been notified about the posted complaint.
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          M
          Mark Panggam
          from Kolkata, West Bengal
          Aug 20, 2017
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          Address: 791103
          Website: Vodafone

          Hello,
          My vodafone sim isn't that much good as it is describe in the adds. My sim has a very low internet connection, even though it shows 4g network, it only speed is 200 kbp/s or even less which is a very tired some for me when i download a movie, so i think i have to skip the vodafone sim and opt for the others and who would want a slow network in a high speed friends.
          Thank you.
          Vodafone India customer support has been notified about the posted complaint.
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            C
            Com_2013
            from Brahmapur, Odisha
            Aug 20, 2017
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            Address: 711411

            Already complained against the non-compliance of commitment against successful recharge of rs. 344.00 on 22nd july 2017 at 23.46. Non availability of data pack as well as no call could be done. Offer sent to me from 57643 on 22nd july 2017 at 23.45 for recharge of rs.344.00 56gb (1gb/day)+free calls - 56day. Successful recharge on 22nd july 2017 at 23.46. Vide transaction id: kor[protected]. Internet pack stopped and as well as no call could be done on 19th august 2017 without completing 56 days.

            Dipak kumar mal
            Mobile no : [protected]
            Vodafone India customer support has been notified about the posted complaint.
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              C
              Com_2013
              from Brahmapur, Odisha
              Aug 20, 2017
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              Address: 711411

              Please note that one offer has been sent to me from 57643 through sms on 22nd july 2017 at 23.45 stating that i may get the benefit of 56gb data (1gb/day)+ free calls-56d on recharge of rs. 344.00. Accordingly i recharge successfully of mrp rs 344 on 22nd july 2017 at 23.46 vide transaction id kor[protected]. On fine morning of 19th august, 2017 one sms has been sent to me that your internet pack has expired. Dial *111# to buy internet packs from vk-vfcare and since then no data as well as no call could be done without completing 56 days. Is it not a matter of complaint? Is it not a matter of cheating of vodafone? Strong action should be taken by trai for non-compliance of commitment.

              Dipak kumar mal vodafone mobile no. [protected]
              Vodafone India customer support has been notified about the posted complaint.
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                Y
                yakul
                from Gurgaon, Haryana
                Aug 19, 2017
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                Address: New Delhi, Delhi, 110085

                With reference to the above mobile number all the services were barred on 14/08/2017 without any reasons. On calling the customer care the reason given was wrong address verification. But to my surprise no physical verifications was done actually. On repeated requests at vodafone store no satisfactory reply is given by their staff. According to them i need to shift from post paid to prepaid and again from prepaid to postpaid. Is this the way to activate the services. Very surprising.
                Please consider my request on urgent basis as i am working in an mnc and am not able to use my phone for the last 5 days. If my complaint is not considered i'll have to forward my complaint to higher authorities.
                Thanks
                Vodafone India customer support has been notified about the posted complaint.
                All telecom providers are pathetic. Tata Photon blocked my dongle number stating that documents were not submitted. I never received any notification for any KYC nor it was ever communicated to me in any way.
                I was similarly told that now the number can only be activated as post paid under new document verification. I lost all my prepaid balance.

                Telecom providers simply do not have easygoing solutions for customers in India
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                  K
                  Kitaro Debbarma
                  from Barpali, Odisha
                  Aug 19, 2017
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                  Address: West Tripura, Tripura

                  Sir
                  I am using vodafone pre paid sim since last 6 years. Today all of a sudden its showing sim registration failed. I've tried several method thinking it might be my phones problem but its not. Now i cannot contact with my dear ones and other people as i've only one sim and there are many official things which are link with this number. I would like to request you to please see the matter as soon as possible.


                  Regards
                  R. Db
                  Vodafone India customer support has been notified about the posted complaint.
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                    S
                    SGlobal
                    from Mumbai, Maharashtra
                    Aug 19, 2017
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                    Address: Pune, Maharashtra, 411019
                    Website: www.vodafone.in

                    This is really very poor service.

                    We have taken new sim from vodafone of no. [protected]. Also we have paid the charged rs 350/- i submitted the documents and the sim which should have got activated in two days took weeks to get activated.

                    And most miserable part was it got deactivated without any information from vodafone customer services. We have visited to store also but still the sim deactivated no any action done by the concern team...

                    Its very poor service which vodafone providing.. Still we are facing the problem as my sim not activated.
                    Vodafone India customer support has been notified about the posted complaint.
                    Aug 21, 2017
                    Updated by SGlobal
                    still we didn't received any call from Vodafone customer care to resolve this issue.
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                      M
                      majhees
                      from Pune, Maharashtra
                      Aug 19, 2017
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                      Address: Pune, Maharashtra, 411057

                      I am using vodafone sim (Same number) for more than 7 years. I got very good services from them.
                      3-4 months back i have upgraded my vodafone sim from 3g to 4g as suggested by the vodafone. But i never get 4g signal on my mobile (Redmi note 4). I called vodafone customer care (198) number for around 4-5 times and never get proper solution for this.

                      Please take necessary action on it.

                      Thanks,
                      S majhee
                      [protected]
                      Vodafone India customer support has been notified about the posted complaint.
                      Aug 25, 2017
                      Updated by majhees
                      no one communicated yet.
                      Oct 07, 2017
                      Updated by majhees
                      Hi VODAFONE, I think u r not concerned about ur customers. even after 2 months no one tried to connect me for this problem. i think it time to portout from vodafone n join jio network.
                      Vodafone 4G should launch 1800, 2300 and 2500 for 4G. to allow Mi Note 4 to use 4G network.
                      majhees's [Complaint's author] reply, Oct 6, 2017
                      can you give some time line for this? when can I see 4G signal on my mobile?otherwise I 'll port out to JIO network.
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                        A
                        atul3531
                        from Mumbai, Maharashtra
                        Aug 19, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400017
                        Website: vodafone.in

                        I am using vodafone postpaid service from last 2 years and now am facing data network issue on my number! And its still not resolved from vodafone it's creating past 5 months and vodafone dsnt care about it!! And evry month they charged total bill of my plan and extra charges!! Why should i pay?? If i dsnt get a good service then why i will pay for it!! Pleaseresolve my problm as soon as possible!!
                        My registerd mail id : [protected]@gmail.com
                        Oct 16, 2017
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 01, 2017
                        Vodafone India Customer Care's response
                        Hi atul3531,

                        Please don't worry! We will have this checked and will call you shortly with an update.

                        Regards,
                        Vodafone India
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                          S
                          Shrooks
                          Aug 19, 2017
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                          I had activated international roaming charges for a few days and was charged a bomb for just 3 days.. Though i was mostly on wifi and my mobile data was switched off.. The bill was ard 8k.. Then i deactivated international roaming and switched off the mobile data but i am still being charged.. As on today the bill is at 19k approx.. What kind of money making scam is this?
                          Vodafone India customer support has been notified about the posted complaint.
                          Aug 23, 2017
                          Updated by Shrooks
                          Still no update from Vodafone
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                            S
                            surya0123456
                            from Mumbai, Maharashtra
                            Aug 19, 2017
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                            Address: Mumbai City, Maharashtra, 400705

                            This is really very frustrating..
                            Didn't expect vodafone services to be so low.
                            I got a call from vodafone customer care from ms. Jhanvi asking for if i need a new vodafone sim on which i replied yes and a person was sent to office to collect documents.

                            I was charged rs 300/- for a sim which is free of cost, i submitted the documents and the sim which should have got activated in two days took two weeks to get activated.

                            And most miserable part was it got activated late and with wrong plan which i was not even informed of.

                            Worst part - data usage by me for that sim was of 122.27 mb for couple of seconds and the bill that was generated was of 499.71 rupees, i mean wow really

                            Since then i am calling vodafone services and ms. Jhanvi who is disconnecting the call seing my number, and theres been no response since a month.
                            Its really very very very frustrating to waste my time and just sit and resolve such issues
                            Vodafone India customer support has been notified about the posted complaint.
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                              Vinod Koranga
                              from Mumbai, Maharashtra
                              Aug 19, 2017
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                              Address: Thane, Maharashtra, 400610

                              There has been wrong billing to my vodafone number i. E., i am registered under corporate plan cug. But still i have been charged. The number with whom my calls were made was also under same cug. Further vodafone system has worked sometime and failed to work, as they have levied charge on few days leading to bill amount of 1331.

                              I raised the issue, kindly resolve..."service registration number[protected]"

                              I have spoke almost 3 times to customer executive and several emails, and it's really shame from vodafone side that they are not able to provide me solution... Even vodafone is shameless that they even didn't bother to call me back and provide solution. If i am not going to get solution, then i will have to drag this matter to cusomer court and publish it to various social media twitter facebook and others.

                              Vinod
                              [protected]
                              Alternate number [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                Tophani Dm
                                from Panipat, Haryana
                                Aug 19, 2017
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                                Address: 560076
                                Website: Vodafone India

                                First of all the person who called from vodafone was not ready to listen to the problems. Moreover he was asking me to give my debit card number in which he can refund the amount.

                                Why the heck should i give my card number when i recharged my mobile through paytm, and incase if you can't transfer to my paytm account, why can't you refund the entire amount to my mobile number, or else if you are the same network provider atleast you can update my data balance for which i did the recharge.

                                The person who called was so rude that when i said i can't give my card details, he replied saying when you get your debit card call in the same no. From which he called & disconnected the call.

                                Vodafone should either refund my entire amount in my vodafone number or else vodafone can recharge the same for which my primary complaint was.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  P
                                  Pintoo Jain
                                  from Pune, Maharashtra
                                  Aug 19, 2017
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                                  I am regular customer of vodafone since 6 years as a post paid, vodafone since 6 months chiting with me, as per vodafone exucative given me 699/- plan with all incoming outing and roaning free, no any other charge need to pay for calling, however now they has been charged more then 699/- plus tax, like may around1400, june 1750 july 1086, why i pay extra amount, they charged for roaming services, but when they offering me plan, i calearly asked them i need for roaming purpose, because i have outstation office visit.

                                  Vodafone doing fake commitments with customer during the giving the new plan after that they charged high cost without confirmed with customer, i am try to 100 times with vodafone customer care people, but they never try to resolved it.
                                  Now they are losing there valuable customers, i am victim of vodafone fake commitments my advise that dont use vodafone service.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    peer ansari
                                    from Mumbai, Maharashtra
                                    Aug 19, 2017
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                                    Address: Mumbai City, Maharashtra, 400103

                                    I have heard from many of vodafone user vodafone have blocked the number 1900 for porting. User can't send the sms to 1900. I also google it today i got the same reviews from other user.
                                    I am trying to send the sms to 1900 for portability but i am not able send the sms
                                    Getting an error unable to send the sms.
                                    And one more thing i thought might i have network or other issue. So i tried sending sms to another number it got delivered at the same time.

                                    Shameful act from vodafone.

                                    Kindly unblock my number. My number is [protected].

                                    Regards
                                    Ansari
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Aug 19, 2017
                                    Updated by peer ansari
                                    Got a call from representative he is saying you have to recharge your number with ₹30 then you can port your number
                                    I said i don't want to use your service then why do i recharge my number & this does not make any sense to recharge my number

                                    Then he said you block you number. I replied him i want to port not block.
                                    And that guy disconnected the call from his end

                                    Don't make fool
                                    Aug 19, 2017
                                    Updated by peer ansari
                                    I got a call from [protected]
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                                      A
                                      AHPS5080 ACCOUNTS
                                      from Delhi, Delhi
                                      Aug 19, 2017
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                                      Address: Gorakhpur, Uttar Pradesh
                                      Website: CONSUMERCOMPLANTS.IN

                                      Dear sir

                                      This is inform you that your vodafone, medical college road, there employee have not good behavior is found to customer related to query of postpaid bill pls instruct to there vodafone store employeesfor good service support to customer of avoid compaint to high authoerity. I am also showing that no resolve query in timeing 6.45 pm to 7.00 pm and facing a lot problem for asking next day.

                                      [protected]
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        N
                                        Nayan nikhil
                                        from Lala, Assam
                                        Aug 19, 2017
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                                        Address: Ranchi, Jharkhand

                                        Hello sir/madam

                                        Iam a vodafone user with mobile no [protected].
                                        I have lost my phone yesterday so i kindly request to block the sim.

                                        I have lost my mobile number [protected] yesterday and want to block the sim to avoid misuse. How to proceed.
                                        Mine vodafone mobile number belong to the ranchi (Jharkhand)

                                        Thanking you..

                                        Regards
                                        Nikhil nayan
                                        Vodafone India customer support has been notified about the posted complaint.
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