Vodafone India Complaints & Reviews

Hello,
Since the last month I am receive no service at all.
everytime I have to move myself to wifi or else restart my handset all the time.
I be attending my busy calls and meeting and there is no service
what is the use of recharging for the services when I am not receiving any.
The vodafone CUSTOMER team are totally useless and not at all helpful. Absolute ##.

I need the refund of my services... I am unable to use my entire allowance since 02/10/2021 until the very second I m raising the complaint. there has been an emergency case aas well, when I was outside and i had to call my family but I was unable to do it as there was no services at all.!!!

I need my refund!

I have been using my vodafone number [protected] from 2016. But I received a message on 23rd Oct 2021 (Sat) at 9:48 PM that my number will be deactivated. After that on Monday morning my number got deactivated without giving me chance to transfer the sim to my name.

By mistake the sim was registered on my brothers name. But without informing me to get it on my name, Vodafone just deactivated it. This was my primary number and everything is linked to this number only.

I have all the documents but still Vodafone is not activating the SIM.

I write this with great desperation and helplessness.
My VI sim is from Siliguri, West Bengal. I live in Delhi since 2017 and have been using the same Vi sim card. I have used this sim ([protected]) for the last 9 years. I have initially been a Vodafone customer and I am still one.

Over the last few years I have been a postpaid bill payer. And for the last two months I have not had a signal at my Delhi residence. I have still been charged exorbitantly.

With the last two months' bill and fine amount, the amount is unbelievably high. Despite repeated visits to the VI stores, they have been unable to help me with anything. I request Vodafone to do something about the situation.

I refuse to pay for the services I have not availed.

Regards,
Anisha Mukherjee

An executive from Vodafone called me mentioning there is scheme offer for you to add one of your family secondary prepaid number to my postpaid number without any additional monthly charges.
I agreed to add thinking it will be a saving but fell into a trap. The executive reached home with another SIM card which did not activated for a week, both my primary and secondary numbers were not functioning. I later approached a gallery they moved the circle from Mumbai to Maharashtra causing further complications as my secondary no. got moved to Mumbai circle but my primary no. could not be moved and they said it will take 90 days.
I have constantly calling the branch executive Mr. Sudip from the Kandivali branch who had initiated this and also have been calling the executive that visited my home but seems they are unable to help and not even picking my calls. I have literally harassed by Vodafone as again I need to personally visit their galleries.
Above all I have been getting billed for both my primary and secondary numbers with the high bills, increasing my expenses that was not necessary.
I need to resolve my problem and return back my earlier plans of prepaid for my secondary no. and postpaid for my primary no.
SOS call plz vodafone plz respond and help resolve urgently

I had opted to port my jio number [protected] and the sim card was delivered to me on 23rd post completion of kyc, till now the sim card had not been activated. Moreover whichever customer care number of Vodafone I dial it says, please complete your tele verification. Whereas each and every number that I dial from sim card says the number you have dialled is wrong.

At least they should divert me to a customer care executive but no all I hear are these stupid instructions which are impossible to execute.

The executive who did kyc promised sim card will get activated within 30 minutes once I call 59059 and complete the tele verification but no progress as on date.

This is pure harrasment, my job is in procurement and communicating with people is a big part of it.

Want immediate resolution to this.

Company deduts balance by rs. 49 4 time and sends massage of vas activation. when we call for refund in 48 hours the refuse to pay deducted money.

I Ayush Dimri, mb no. [protected], a prepaid customer from Lucknow, want to say that, I am getting frequent messages of money deductions from VZ-VICMS that
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 15
Your balance is Rs. 25.
this I am getting it frequently due to which My balance is getting deducted, but I have not applied for any Sport pack.
kindly do the needful and refund my amount.

Recently my cell phone plan was changed by Vodafone without my consent. I am writing them on email from last week but there is no any response from Vodafone idea and they are keep quite after sending reminder email. Customer care earlier call me and telling we have send email & sms that our plan is change but i have not received any call, email or SMS from them so they told me that we will check with this our back office and will give you response but till now they are not yet replied.

Thank you for choosing to access Bcafe portal, You have been charged Rs 15.

This is message i received without subscribing to any service, downloading any app, or activating any feature . This deduction was not approved by me .

Today, When I am use my Phone I got one SMS from Vz-Vicms

Hello!
Thank you for choosing to access mydelights powered deal,
You have been charged Rs. 49
Your balance is Rs. 3.3

and without any reply my balance is deduct.

Please do something about this.

waiting...

Thanks.

The details of deductions are as follows.

1.Date 15.8.2021
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 15
Your balance is Rs. 90.9

2.Date 23.8.2021
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 49
Your balance is Rs. 40.72

3. Date 18.9.2021
Hello!
Thank you for choosing to access Sona Jeeto Contest,
You have been charged Rs. 5
Your balance is Rs. 34.72

4. Date 24.9.2021
Hello!
Thank you for choosing to access Sona Jeeto Contest,
You have been charged Rs. 5
Your balance is Rs. 29.72

5. Date 24.10.2019
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 20
Your balance is Rs. 1.44

I changed my sim from pre paid to post paid yesterday and I have not been able to use data for the entire day. Today onwards i am not getting network as their is a message mention the sim card crashed. How will i be able to contact customer care ?! Please let me know what to do with my sim card and how will I be able to use the data

On 4th October I ported out my one of the Vodafone postpaid card after clearing all my dues. The reason for porting out was that I was charged haftey amount of money yet didn't received any internet service available in my plan. Yesterday Vodafone barred the services of my another no. Saying you have to pay outstanding amount of another no. After multiple calls and queries nobody is answering exactly how am I eligible to pay even single rupee if I have no connection with them. Vodafone has now became an headache of my day to day life. I request a quick resolution for my no. 99989993qq

Today I received sms as deducted 49 rs for my delight pack which I don't activate frauds of Vodafone idea drops this level and cheating public looters of public money.

Hi,
I am not able PORT my vodafone number [protected]. I am getting answer that it will be done in another half n hour, system is down etc
Let me know how to resolve this immediately

Dear Team,

i had Vodafone number [protected],

Using this as this is my OLD number and but only for incoming purpose,

with minimum rental plan 149 Rs/- with TAX

now without my knowledge Vodafone has change my plan into 350 + tax rental plan,

when i called customer care than they said they had closed existing rental plan and now old plan can not activate again. and you can escalate any ware nothing will happen. and customer care agent also denied to raise complaint.

you can check from last 4 year i am not made any call from this number but still i am paying rental because this is my old number.

but now they increase rental plan without my knowledge hence i will not pay,

please look into this and resolve my concern.

Regards
Vikas Sharma

I had ported out from vodafone in mid aug 2021 as there was no vodafone coverage for vodafone in my area, before porting out I had contacted customer care several times and even visited nearest vodafone center to upgrade sim as it was suggested by vodafone team but even after several follow-ups' there was no fix provided and every time vodafone person use to tell me give us 48 hours, Finally I ported out & before porting out my vodafone bill was zero rs but since porting out I am getting continuous calls from vodafone with unknown numbers and they are asking me to pay dues sometime they say 350+ amount and sometimes they say 850+ amount. Every time I have to tell them the entire story some of them agree and disconnect the call but some are very rude and unprofessional and they arguing and literally fight over the calls. Can someone where to take this ahead should I contact TRAI or Customer Court?

I have complaint more than 4 times from last 3 months about network issues and no one is listening and working on it. They are telling me to just switch off and switch on to improve my network.. Woww What a idea!!! maine kaise nahi socha ye... i am trying not to change sim as i am using it from starting and was satisfied from network but from last 3 months i am facing network issues and even my neighbours who has same network also facing this same issue. No one is working on it and i am frustrated now just improve your customer services or youre gonna loose so many customers. Please work on our issue ASAP. I have attached complaint processed screenshot that has not been resolved till now

I didn't active any services on my number And this service is deducting my balance and it goes to nil everytime I recharged .. I want to stop this services as soon as they can .
These messages are like.

Hello!
Thank you for choosing to access Bigwin Battlefield Games,
You have been charged Rs. 49
Your balance is Rs. 4.28

I did my recharge of 50 rupees and received a successful msg but I tried to call it still says insufficient to make calls