Vodafone India Complaints & Reviews

Hello Support Team,

VI has been deducted 25 RS of game from my account.

It happens 2 times deducted.

It's a wrong charge because I have no access any type of VAS services on my number.

I have attached the screenshot of deducted amount.

Kindly request to give my deducted amount on my mobile number[protected].

Thanks.

Hi
I am a Prepaid user of Vodafone and my current balance is -1089 rs, I don't understand in prepaid service, how a service provider provides you service with a negative balance and it goes to -1089 rs. I have raised this issue with Vodafone but they are not taking it seriously . can you please help me out in solving this matter with Vodafone? My number is : [protected]

World's no -1 fraud company VodafoneÂ
Bellow complain numbers :[protected]
C[protected]
[protected]
[protected]
[protected]
[protected]
Dear SirÂ
15th oct21 i was port my Jio no to vodafone thinking that lets take chance to vodafone new offers but i found its totally fake and vodafone employee fooling the innocent customer,
MR. Vicky Sharma from narendrapur vodafone store he promise me family plan 699 unlimited data call for my primary no [protected] and secondary no [protected], 249 60gb data unlimited calls also he promise me 5MBPS at my home location all the promises are fales i was realize with 2days i was complain several time but no resolution till now, My plane is not 699 unlimited or 249plane some different plane the fraud vicky sharma activated .
Also when i was visited his store he behaved very rudely to me. Also his housekeeping stuff behaves very badly .
Requesting you to intervene urgently, Bill is already generated without using your services. I am getting 0.5mbps at my location i want to change this service postpaid to prepaid and I will not pay anything to fraud company like vodafone. I will complain to TRI also regarding this issue .Â
Bellow complain numbers :[protected]
C[protected]
[protected]
[protected]
[protected]
[protected]
Regards Samir Dutta[protected]/[protected]

   Â

Dear Sir, I'm Saurabh Sharma and I would like to request you that please check this message when I request to PORT To another Company...

( UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.)...

My LAPU NO : [protected]...So this my No ...and I wanted to port this but unfortunately this message showing every time...

Please raised my Complaint and provide me a best solution...

Regards _ Saurabh Sharma
[protected]

There's no tower to catch network and even if you do it's not more than 2G. No complaint solved. They lie to us about everything. Not a single truth. The biggest one is about postpaid plans they manipulate us to take postpaid plans. No internet connection available after 7 pm. in the 84 days plan they will only provide net for 70 days .Vodafone is just a big scam.

Recently after my father’s death in mid Jan 2021 my mother submitted an application to transfer my father number to her name. The application was accepted however since last two months Vodafone is unable to make the number active. My mother lives by herself and is a senior citizen. She has been to the vodafone store a numerous time, been insulted by employees stating that the number does not belong to Vodafone and is an Airtel number. Even though I pay the Vodafone bills for this number Vodafone employees made her go to the Airtel store. Obviously, it did not work out. I have received official confirmation from Vodafone that the number was transferred without her knowing. This is unacceptable and I will be consulting with my lawyer and demanding all the harassment and trouble she has gone through. Not to mention the bills Vodafone sends us even when every time she visits the store they say that number will be active in next 48 since last 2 weeks.

I have been living abroad and cannot help much but sure willing to fight as giving this number to someone else means fraud, my bank verification is tied with the number, exposing sensitive information. I will be taking Vodafone to the court and fight till the end.

Vodafone number: [protected] (active)
[protected](inactive)

They are charging extra billings, no network facility, lots of call drop issues

Not able to call to Jio numbers, messages are not coming from numbers

My Vodafone balance is negative but iam not sure why it is and I would like to resolve that issue as soon as possible. Iam currently not able to send sms

Hello,
Since the last month I am receive no service at all.
everytime I have to move myself to wifi or else restart my handset all the time.
I be attending my busy calls and meeting and there is no service
what is the use of recharging for the services when I am not receiving any.
The vodafone CUSTOMER team are totally useless and not at all helpful. Absolute ##.

I need the refund of my services... I am unable to use my entire allowance since 02/10/2021 until the very second I m raising the complaint. there has been an emergency case aas well, when I was outside and i had to call my family but I was unable to do it as there was no services at all.!!!

I need my refund!

I have been using my vodafone number [protected] from 2016. But I received a message on 23rd Oct 2021 (Sat) at 9:48 PM that my number will be deactivated. After that on Monday morning my number got deactivated without giving me chance to transfer the sim to my name.

By mistake the sim was registered on my brothers name. But without informing me to get it on my name, Vodafone just deactivated it. This was my primary number and everything is linked to this number only.

I have all the documents but still Vodafone is not activating the SIM.

I write this with great desperation and helplessness.
My VI sim is from Siliguri, West Bengal. I live in Delhi since 2017 and have been using the same Vi sim card. I have used this sim ([protected]) for the last 9 years. I have initially been a Vodafone customer and I am still one.

Over the last few years I have been a postpaid bill payer. And for the last two months I have not had a signal at my Delhi residence. I have still been charged exorbitantly.

With the last two months' bill and fine amount, the amount is unbelievably high. Despite repeated visits to the VI stores, they have been unable to help me with anything. I request Vodafone to do something about the situation.

I refuse to pay for the services I have not availed.

Regards,
Anisha Mukherjee

An executive from Vodafone called me mentioning there is scheme offer for you to add one of your family secondary prepaid number to my postpaid number without any additional monthly charges.
I agreed to add thinking it will be a saving but fell into a trap. The executive reached home with another SIM card which did not activated for a week, both my primary and secondary numbers were not functioning. I later approached a gallery they moved the circle from Mumbai to Maharashtra causing further complications as my secondary no. got moved to Mumbai circle but my primary no. could not be moved and they said it will take 90 days.
I have constantly calling the branch executive Mr. Sudip from the Kandivali branch who had initiated this and also have been calling the executive that visited my home but seems they are unable to help and not even picking my calls. I have literally harassed by Vodafone as again I need to personally visit their galleries.
Above all I have been getting billed for both my primary and secondary numbers with the high bills, increasing my expenses that was not necessary.
I need to resolve my problem and return back my earlier plans of prepaid for my secondary no. and postpaid for my primary no.
SOS call plz vodafone plz respond and help resolve urgently

I had opted to port my jio number [protected] and the sim card was delivered to me on 23rd post completion of kyc, till now the sim card had not been activated. Moreover whichever customer care number of Vodafone I dial it says, please complete your tele verification. Whereas each and every number that I dial from sim card says the number you have dialled is wrong.

At least they should divert me to a customer care executive but no all I hear are these stupid instructions which are impossible to execute.

The executive who did kyc promised sim card will get activated within 30 minutes once I call 59059 and complete the tele verification but no progress as on date.

This is pure harrasment, my job is in procurement and communicating with people is a big part of it.

Want immediate resolution to this.

Company deduts balance by rs. 49 4 time and sends massage of vas activation. when we call for refund in 48 hours the refuse to pay deducted money.

I Ayush Dimri, mb no. [protected], a prepaid customer from Lucknow, want to say that, I am getting frequent messages of money deductions from VZ-VICMS that
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 15
Your balance is Rs. 25.
this I am getting it frequently due to which My balance is getting deducted, but I have not applied for any Sport pack.
kindly do the needful and refund my amount.

Recently my cell phone plan was changed by Vodafone without my consent. I am writing them on email from last week but there is no any response from Vodafone idea and they are keep quite after sending reminder email. Customer care earlier call me and telling we have send email & sms that our plan is change but i have not received any call, email or SMS from them so they told me that we will check with this our back office and will give you response but till now they are not yet replied.

Thank you for choosing to access Bcafe portal, You have been charged Rs 15.

This is message i received without subscribing to any service, downloading any app, or activating any feature . This deduction was not approved by me .

Today, When I am use my Phone I got one SMS from Vz-Vicms

Hello!
Thank you for choosing to access mydelights powered deal,
You have been charged Rs. 49
Your balance is Rs. 3.3

and without any reply my balance is deduct.

Please do something about this.

waiting...

Thanks.

The details of deductions are as follows.

1.Date 15.8.2021
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 15
Your balance is Rs. 90.9

2.Date 23.8.2021
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 49
Your balance is Rs. 40.72

3. Date 18.9.2021
Hello!
Thank you for choosing to access Sona Jeeto Contest,
You have been charged Rs. 5
Your balance is Rs. 34.72

4. Date 24.9.2021
Hello!
Thank you for choosing to access Sona Jeeto Contest,
You have been charged Rs. 5
Your balance is Rs. 29.72

5. Date 24.10.2019
Hello!
Thank you for choosing to access Sports Pack,
You have been charged Rs. 20
Your balance is Rs. 1.44