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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 53

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M
Mohd Faraz Ali
Oct 7, 2021
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Urgent: Portout Request on Hold by Vodafone

Address:Shahjahanpur U.P

Dear Vodafone customer care, My Vodafone number is [protected] & I opted for a Port out request to a next service provider BSNL from Vodafone after receiving the UPC Code on October 1, Friday 2021.
The new sim was issued, but For past 7 days I'm STILL WAITING for the Vodafone signals to Disappear from my device and complete the porting out.
The customer care executive has shown least intent to work on the resolution.
I've...
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V
Vshlkhatri
from Powai, Maharashtra
Oct 6, 2021
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Unable to make outgoing calls

I am unable to make outgoing calls on my number on VI ( vodafone idea ). I have paid all the bills but I don't know why they have stopped my outgoing calls. And i am able to receive incoming calls. Please register a complaint regarding this.
Mobile no.- [protected]...
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V
Vipul808
from Bengaluru, Karnataka
Oct 6, 2021
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Changed post paid plan without informing me

I had a postpaid plan of monthly amount nearly 50 rs and they have changed paln to 352 rs without informing me. And now I want to cancel the card and they are asking me for 7 days advanced payment as well. I am ready to pay amount till 6th Oct, 2021...
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Chandrakant Kolamkar
from Ponda, Goa
Oct 6, 2021
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Landline number Calling from my mobile

Address:Zuarinagar-Sancoale Goa-403726

Why landline number calling from Idea and Vodafone is debarred for my number
[protected] Vodafone
[protected] Idea...
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S
Shivanchal007
Oct 5, 2021
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No recharge done but money got deducted

Dear Vodafone,

I recharged for ₹639 for my Vodafone Prepaid mobile([protected]) via Vi app on iOS using Paytm UPI. The recharge was not done but money got deducted from my Paytm bank.
Transaction details:
[protected]@paytm
DBTR/[protected]/[protected]:00:06/UPI
UPI reference no.:[protected]

Please do the needful to get it corrected or return my money as early as possible.
br...
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Suraj1c
from Ludhiana, Punjab
Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about deducting balance without my permission

On 23rd September I got a message that the callertune service of your has been activated which I have not activated. And then I call to coustomer care and they said that my balance will be refunded after several days I have not received any refund. And then I call the coustomer care service again they said that now they can not refund it because there is no request of refund and then they watch the call history and checked that I have call...
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Eren Yeager
Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic VAS deduction

My Vodafone Number was without recharge for a while and I used to recharge once in a while just to make sure it stay activated but few days ago I decided to recharge hundred ruppes talk time so It will stay activated for a while but today I received a message that you activated this weird GamePing service which I didn't because I didn't touch my phone since morning and the customer care executive is just making excuses saying they have technical...
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Zapadiya mahesh
from Bhavnagar, Gujarat
Oct 4, 2021
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Poor network

वोडाफोन का नेटवर्क बहोत ही कमजोर है कई बार शिकायत करने पर भी कोई हल नही हुआ हे ओर अब मे पोर्टेबिलीटी द्रारा अन्य नेटवर्कमे जाना चाहता हु तो मेरा SMS सेवा रोक दीया गया कृप्या...
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S
Sarath2466
from Adoor, Kerala
Oct 4, 2021
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Call being disconnected

Address:Puthen veedu

Calls are being disconnected regularly in the middle of calls and silly prerecorded comments are played...
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S
Supreet Khurana
Oct 4, 2021
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Money is deducted when no VAS is activated

Rs. 25 in the name of games Rs. 15 is deducted in the name of bcafe portal which I didn't activate..But still I called the vi no. 155223 but it said no VAS is activated on your number... I want my refund...It is unethical behavior towards the customers...
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A
Apil Sharma
Oct 3, 2021
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Unable to send port message to 1900

Hi, I am unable to send port message to 1900 please resolve...
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Raja19812004
from Bengaluru, Karnataka
Oct 2, 2021
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Bill cleared but not updated due to this my outgoing service is barred

I was having [protected] and [protected] and both numbers has been ported from Vodafone to Airtel but my number was disconnected stating that during porting the bill was not generated but I cleared the dues but it has been updated and my number is barred....
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S
Shrey Dave
Oct 2, 2021
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Unauthorized message from Vodafone

Hello,
Thank you for choosing to access handset inbuilt games.
You have been charged Rs.25.
Please kindly refund this amount into my balance....
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K
kiku12345
Oct 2, 2021
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Regarding new 4g sim card

Yesterday 1st October 2021 i had visited Vodafone Customer Care centre Cembur at V N purav Marg near akbar allys . I had visited for exchanging my old sim card of [protected] for new 4G sim card . I had submitted aadhar card and photo was taken . After i was given the new sim card i was assured that the new sim will be activate din 4hrs but after 16 hrs it is still not operating . I called customer care 199 but they siad that i have to visit...
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Pruthvirajsinh Zala
from Surat, Gujarat
Oct 2, 2021
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Active re 1 store - 7 day service

Address:mundrs

28 sep on my number Re 1 store - 7 day service active without any knowing input from my side and customer care also not give proper information about that and then i was close that service 2nd oct....
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Esha kewlani
Oct 2, 2021
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Deducted daily 70 to 140 rs two to three times a day

I am very fed up with the vodafone from september to october 1 they deducted too much momey from my vodafone balance. I did not attend any call and i dont call anyone from my numbe. All are missed call. Below i am attaching screenshort of balance deduction. It happens daily basis. I msg so money timez to vodafone customer care but they did not reply now days. Please help me and retyrn my money asap....
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Vodafone Idea (Vi) Keeps deducting balance from my phone in the name of value added services without my permission. This has happened with me several times.
Please look into this matter and stop this fraud that VI is doing.
Pathetic service....
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Vijay Bhadur
Oct 1, 2021
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Fraud

I haven't subscribe any game service in my phone but message generated
"Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 5.9"..my mobile number [protected]. please resolve this matter....
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A
Amit Jha4746
from Madhubani, Bihar
Sep 30, 2021
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No network in my village

Currently classes and work are going online but due to bad network we are not able to do that.There are lots o[censored]ser who are ready to switch to better network..only 2G speed is present in my village.

Address-village-Sijauliya, district-madhubani, state-Bihar, pin-847409...
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C
C0mpl@inT$
Sep 30, 2021
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Fraudulent bill charges

My monthly bill is always INR 500 and I always pay in full on time. This past month I received a charge of INR 1, 124. When I called Customer Service on September 23, I was informed that I was charged an International Roaming Pack of INR 599. Considering I have not left the country for the past 1.5 years, you can understand my shock and anger.

The Customer Rep assured me that this issue will be resolved and I believed him....
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