Dear Team,
i had Vodafone number [protected],
Using this as this is my OLD number and but only for incoming purpose,
with minimum rental plan 149 Rs/- with TAX
now without my knowledge Vodafone has change my plan into 350 + tax rental plan,
when i called customer care than they said they had closed existing rental plan and now old plan can not activate again. and you can escalate any ware nothing will happen. and customer care agent also denied to raise complaint.
you can check from last 4 year i am not made any call from this number but still i am paying rental because this is my old number.
but now they increase rental plan without my knowledge hence i will not pay,
please look into this and resolve my concern.
Regards
Vikas Sharma
Vodafone India customer support has been notified about the posted complaint.
Oct 30, 2021
Updated by Vikas Sharma 085 Need update when my complaint will be resolve.
Oct 30, 2021
Updated by Vikas Sharma 085 Still no reply from any one after 6 days. and outgoing for my mobile number also get barred by Vodafone. however i have no issue with that, but still my concern is not resolve and next month bill also they will generate with excess rental in coming 3 days.
please ask them to resolve this issue today itself.
Nov 01, 2021
Updated by Vikas Sharma 085 Still no update on my complaint, please help me to confirm when would i expect resolution on this.
Next month bill generation date also came today. and this would also come with excess rental plan . which i had not opted.
Nov 01, 2021
Updated by Vikas Sharma 085 No update on my complaint, i had chat with Vodafone WhatsApp and again pathetic response by executive name Yashmin, i had asked him why this plan got change without my approval then he said we had changed with minimum rental plan and deactivate existing less rental plan . i hand asked him again who will pay this extra rental than he respond - You are using connection so you have to pay this extra increased rental . this is very pathetic response and doing this kind of fraud and asking money from customer is not at all acceptable, attaching chat with Vodafone. Need immediate action on this.
Nov 08, 2021
Updated by Vikas Sharma 085 Can any one help, Vodafone has sent next month bill also even they had barred the services in last month. how many month i have to wait for resolution.
Nov 09, 2021
Updated by Vikas Sharma 085 WHEN MY ISSUE GET RESOLVE ? Vodafone charging full rental even after barred my number.
Nov 12, 2021
Updated by Vikas Sharma 085 is this portal seriously helping people ? Even so many days gone and still no revert from anyone on my complaint.
Nov 12, 2021
Updated by Vikas Sharma 085 Vodafone has suspend my Number now and still no one revert on my complaint. even you people are also not bother to update me status.
Nov 19, 2021
Updated by Vikas Sharma 085 My issue still not resolve how many month i have to suffer ?
Dec 03, 2021
Updated by Vikas Sharma 085 i think you people are also sleeping like Vodafone. more than 1 month complaint still open. no update from your end .
