Vodafone India Complaints & Reviews

I am vodafone coustmer. I am facing network problem for a long time. Till this problem occurs do my rent half. I think it is my right because u are not giving proper network to me so u have no right to take full rent of plan. Do this rent half till problem remains same. After solution of network problem take full rent. Poor service half rent good service full rent.

Dear sir/mam,
In april 17 my cell pone got lost along with vodafone sim having no. ([protected]) then after i have issued duplicate sim from vodafone store (Shakarpur, delhi) they have even recharge rs.50/- by saying it required as balance is low. After that they have issued sim and subsequently it has been activated. After activation recharge amount not shown as balance which they said will show after activation. Since then i was trying to recharge my no. But unable to recharge. Today (04.06.2017) when i approached vodafone store (Shakarpur, delhi) to complain the same they have informed service of this no has been bared due to non-recharge since last 6 months although one recharge is done by them in april 17 (Which i never got) only also i did recharge before that. Now they are insisting to convert it to postpaid no. Else no. Will be barred permanently. It is kind of blackmailing as i am still using that no. (In coming continue) not able to do out going due to non-balance. Please help to resolve the same.
Name: avdhesh kumar yadav
Mob. No.- [protected]
Alternate no. [protected]

I got charged wrongly rs 25 in previous bill i complaint about it they replied me by mail that 25 will be reverted back in my account but they didn't.

And the height is they again charged me wrong and this time double rs 50

So total of rs 75 charged by vodafone but they call center executive did not listen this time and if i requested to them to tramsfer the call to seniour or other esacaltion team they are just say ok and put me on hold for more than 30 min and this happens more than 4 to5 time

I am just # up with vodafone servise

I am anjum from kadegaon, sangli, maharashtra. My vodafone number is [protected]. I have already registered my complain about recharge. I am writing this because i want to send screenshots for your reference because vodafone customer care people are saying offer is not valid for my number.
I am trying to recharge my mobile for 448 rs (Offer is 70gb, unlimited calling for 70 days). This offer is showing in *111*1# for my number. But i am unable to recharge this. This offer is showing in "my best offer' section. Only for this offer i have recharged my mobile number with 450 rs. If recharge is not done from my mobile balance then it is totally waste. It is your fault that offer is showing in for my mobile. But your executives are saying that their system is not showing offer for my mobile.
Please find attached screenshot of offer showing on my mobile for your reference. If recharge is not done from my mobile balance then i want my money back to my bank account. Otherwise i want offer of 448 done through my mobile balance because i have recharged my mobile only to avail this offer.
Please do needful.
Thanks & regards,
Anjum
([protected])

I am vodafone consumer. I have plan in which i gettig free data. After free data i don't want pay any type of charges to company. I will not pay charges of data after my free usage. Set my no on this setting. While i am using data on top floor of my home. Strong ur network to satisfy cnsumer. I am not satisfy with vodafone services. Very poor network with very poor services.

I have vodafone no.in which i getting free data benefit.post free data i don't want pay any type of charge.i want to use my full free data benefit on my office.because at my home network is very poor.set my no at thus setting i can use my data proproly without any harasment.i went to go on top floor of my home to use data.every one in my home is angry with me because in my home network is very poor.i am alone on top floor to work.it is not good.give me network sothat i can use data with my family at my home.

I am in big problem due to vodafone poor network. I have to go to top floor for doing my data work. I mailed many times ti appellate but they did not solve my problem. Have u any way to solve my problem sothat i can do my data work properly without any harashment. Everytime they said that they are working but no solution of problem on ground level. If they work problem should solved.

I am facing network problem since feb2015.But vodafone have not any solution of it.at this time problem of network is same.i have to go on top floor at night to work of data.solve my problem at priority base.i complained many times to vodafone but they said that they are solving problem.i think if they work on my network complaint the complaint should be solved.

This is to inform you that due to very poor internet connectivity issue in my home i approached the nearest vodafone center for disconnection.
Upon suggesstion to ocntact customer care, i placed request for disconnection by paying all the pending dues.
Suddenly one call from the cust. Care to hold my decision for disconnection & there was a technical error in the connection & a technical resource will attend to my compliant.
I clearly stated that i will not pay any further bills if the problem is not resolved within 15 days.
Even to this date, after 4 months of this conversation, nobody has contacted my to esquire about the problem.
Suddenly i receive bill for rs. 2803 & followed by demand notice on 2nd june, 2017.
Even after this compliant if the bill is not waived & my connection is taken out, i am placing the consumer court compliant against vodafone.

My balance of ₹180 has been deducted in following ways for VAS of which I haven't activated
Vodafone automatically active anything and charge me for it.
150₹ 31-5-17
25₹ 02-6-17
6₹. 02-6-17

Even after calling 6-7 time to customer care, and even writing them mail, my balance is refunded.
Customer care people say it will be done in 24hrs, and twice they hung up when I asked for complaint number, they aren't giving me complaint no. also.

Return my balance soo .

"hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.75 has been deducted. Your current balance post service activation is rs.124.1602. To deactivate sms stop to or call 155223 (Toll free). To download callertune app click hyperurl.co/vs"

I got the above said message today. I never asked for any such services. Its not my first time regards this type of issue from vodafone. Vodafone is robbing me everyday (Today 75 rupees) this is the real organised loot.

I ported from Tata Docomo postpaid to Vodafone postpaid due to network coverage issue. The Red4Business plan which Vodafone had was attractive (monthly Rs.499 comprising o[censored]nlimited calls with 3 GB 4G data + additional 5 GB 4G data + discount of Rs.100 for the first year). The plan was activated but I did not receive the extra 5 GB data. I approached the Vodafone store (where I came to know about this offer) week-on-week to check for my extra 5 GB data they promised; they sound like a recorded cassette "We will send an email to our internal team to activate the additional data, can you please share your number?". The Vodafone representative took down my number every time I enquired​ this. I do not understand if he has even considered my concern and sent an email to their "internal team" or if their so called "internal team" needs more than three months time to fix what they promised?!

Out of frustration I asked the Vodafone Rep how to escalate this issue; he insisted me to ring 198 and log a complaint. I did it today and I am totally mad the way the person who picked my call responded. Unhappy the way Vodafone responds to their customers!!!

I also enquired to the Vodafone Rep if I could receive a hard copy of the monthly bill but was shocked by his response. He told me the bills were being delivered to my address rite from the first month but I have not recieved any till date. I don't know to whom Vodafone send such confidential information of mine?!

I am being billed for VAS that neither i have activated nor used this makes me more annoyed. I paid the VAS crap last month and it's showing in my bill this month too (reflects in my Vodafone app). I am looking ways to run out of Vodafone postpaid and would never suggest to friends and family.

Therefore people beware of Vodafone postpaid network!!!

Dishearten Customer,

Can you imagine your life without your active contact mobile number.

[protected], my number so, I know you can check since when I am your member.

My biggest mistake to upgrade the sim to 4G, I went to Vikaspuri Vodafone Store and got it replaced without hassle.

It got activated without any problem but guess what this is the main problem.

It suddenly stopped working, no network, GRRRRRRRRR on 1st June, 2017.

I thought there might be some network issue so I left it as it is but NOOOOOOO…………..

Went again Vikaspuri Store next day 2nd June, 2017, she (Amandeep) replaced the sim again, ufffff

I got TAT for 2 hours and Surprised:- Yet no network.

Went again Vikaspuri Store 3rd June, 2017, PATHETIC STORE MANAGER / TEAM LEADER

I WENT TO HER (GEETIKA), TOLD HER MY SIM IS YET NOT ACTIVATED AND I AM NOT READY TO TAKE TOKEN RECEIPT (AS PER STORE POLICY).

GEETIKA REPLIED: I HAVENT ASKED YOU TO TAKE TOKEN EVEN (HARSH TONE).

She can also replied, I will get it checked. I know customer service prinicples because I worked in Vodafone South Ex store my darling (since 2011 till 2012) and since working in top International BPOs in Customer Service.

This is your customer service, YUCK!!!

My number is yet not activated and today is 3rd June, 2017!!!

Vasundhara Ale

My sim is not active in any android mobile, i go to vodaphone office in my city they tell us this is golden number thats why your sim is not replace. What i do you tell me.

Contact me - [protected]

10 rs from my balance have been deducted on the name of some vodafone dotbot.
I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the services vodafone provides.
Credit that money back to mt mobile number:[protected]

I have a vodafone no [protected] for which i have never activated gprs but last month i got a bill of rs 150 and again even after deactivating it through customer care i got amessage o[censored]sage kindly get my refund of previously paid amount i had conntacted the customer care about the same but he could asked my query instead asked me to port the number if not satisfied

Yesterday that is on 02/06/2017 i tried to recharge rs. 73/- through uco bank net banking. It was failed transaction but my bank a/c was debited vide ibp billdesk no:[protected] dt.02.06.2017. I had to recharge again for rs.73/- and that was successful. So my a/c was debited twice. You are requested to look into the matter and solve the issue and refund the amount

Dear sir/mam,
My no [protected] jisme kuch service lagi hai jiske karan mera balance cut jata hai. Without information. 1 week se problem aa rahi hai usme minute pada hai. Jisse baat nahi ho pati hai please all service deactive kar digiye jisse call minute ka labh liya ja sake aur jo balance cut gai hai kirpya bapis kar digiye

I was having vodafone number [protected]. The number was surrender on 13.10.2016. The nubmer was accordingly closed and i have received the confirmation mail from vodafone too. Now today i have again receive the email for payment of bill generated for the month of may'17. I have contacted the vodafone but no satisfactory reply given. The same instance was happened three months back and when i complained they reversed th same. Now again they are doing same thing.

Hi this is to inform you that one of your Vodafone Excecutive her name is 'Yashita Tondon' who miss behave with me instead resolving my concern, i never expect this kind of response from Vodafone i m your loyal customer and i've used Vodafone since long even i can't believe this incident happend with me how you guys maintain your service standard, i want a strict and disciplinery action against her either done this kind of offence still her voice pitch is to high.

Regards
Deepank Arya
[protected]