Vodafone India Complaints & Reviews

I am informing you that please deactivate my vodafone postpaid number [protected], as am not using the number from many days ago but i still receive the bill. I enquired about this to Vodafone Gallery, Kalyan, Dist. Thane, no one give proper answer and send me from one counter to another counter. The employee standing near the token machine, had not given the token and argued with me. In my opinion, this is not good. The service given by the employees to customer was not expected. Hence, I want to deactivate my vodafone postpaid number.

Respected sir
I had requested my Vodafone number([protected]) for portability few days ago on 31st may 2017 due to lack of data plans. So I sent that request to 1900. But next day on 1st June 2017 at 6:3pm Vodafone call centre customers exucative called[protected] and requested me for not to port my Vodafone number and she said me that we (Vodafone) would give you a best offer and she said me that if I would recharge of Rs 348 the Vodafone will give you unlimited local and store calls and 1gb 3g/4g data per day..
And you have to recharge this within 48 hours.
So I recharged that plan with Rs 348

But now Vodafone is saying that you are eligible for that plan so we can't give you that benefit of 1gb 3g/4g data per day..
Firstly they assured me that they are giving me the benefit of that recharge.. and said me to wait for 24 hours.

So please look into this matter and give me the justice.

Respected sir,
My self P Saravanan. My Vodafone mobile number [protected]. I have register the complain to [protected]@vodafone.com on 01 June 2017. My complain is I could not able to send SMS to any mobile number. I call to customer care again and again. I do all the setting in my hand set, every thing is right but till now my problem is not solve.(My problem not solve to last 10 months). Kindly take necessary action to activate the message sending facility in my above phone number.
Thanking you

I have this issue in my every second bill, its automatically add service charges like value added, free roaming outgoing charge service which i don't need these services are useless for me. I speak to customer care many times for this but they did not resolve this issue they told me that their senior will call back but i dint get any call from them this is really too irritating to call customer care again n again feel like i m doing calling job for them (Vodafone). Its my humbly request to vodafone some responsible person resolve this issue asap.

Dear Sir/Mem

If you want to get a company from a company company, then you will not be able to get an unlimited number of packs from the Unlimited pack, 28 days from the date of the phone, so that you can contact the person at the center of the phone, so that you do not know where to go.

I have done a recharge yesterday but the amount was wrong. Please do the needful to cancel that recharge and compensate that amount for the right recharge
[protected]
Trans I'd MU[protected]
Wrong amount 349 Right amount 346

Thank you

Respected Sir/Mam,
I am Nirmit Bhatt from Gujarat and I got simcard number for postpaid [protected] but getting simcard from store then its 3 days passed but still sim not activated by Vodafone. When I asked to store they said today night it will surely start but its not started. Need your help. I would be thankful if you help me. Attached photo of simcard which i got from Vodafone store. Thank you.

Crazzy vodafone cheater company has been always activating all type of # packs on my number and the top on list is dotbot pack u crazzy fools i[censored] want to eat ppls money then pls cme here and begg to ppl they might gave ur company some money instead o[censored] ppl such #ing customers on these value adds services.. U vodafone daakus... Dnt worry il become gabbar for u guys.. Vodafone dotpack mat dena warna gabbar aa jayega

I was initially suggested with 345 data plan for 1GB everyday and 300 minutes of calling free. I used this plan for 2 months. In the 3rd month, the plan was listed as 347 with the same description. However after I charged, I get to know that it is 1GB for an entire month. They should have mentioned this clearly in the description
This is total cheating and so cheap on Vodafone to cheat it's customers like this. I'm shifting all of my connections to Airtel. Goodbye after 7 years of Vodafone service.

Hi. This is raghul. My number [protected]. I'm very good customer but suddenly i got a bill for 4500rs for internet charges.
I was keep on tracking vodafone app for my usage. Everything goes but the biller charged me.
So guys, dont ever believe app. Find a alternate.
Also i raised a complaint for waver of internet charges. But thy never listen.
I have proof of my usages.

Alternate number [protected]

I called the complaints desk almost 3 times saying my speed is not good and asked for a call back from a manager. They did not. They simply do not care about that. All they have to say is it depends on area. How can my brother in the same room get a good speed and i am struggling to get a minimum speed and while on conference i get a speed of 2g and pay 2500 every month. I am not going to pay this month/s bill if i don't get an answer to this. Mu mobile number is [protected].
Name - dwaipayan bhoumik

I am meenu puri from hari nagar, new delhi 110064
Here i am informing you that please deactivate my vodafone postpaid number [protected], as am not using the number from many days ago but i still receive the bill.
And, i also try to complaint but not action taken. Please solve the issue as early as possible
I request you to please deactivate my number.

Dear team,
I had received bill from vodafone, but every month i had received more than my bill. I asked them regarding bill amount, they said you had activated vas so it will be added in your bill. But i didnt activate any vas, for every month i called and asked them today also i called them one male only spoken he said this is the 3rd time you activated the vas then call and deactivate the vas, so we cant refund your amount. This is not a 1st time for each and every month am facing this kind of problems. Really lost patience and got stressed.

Mera vodafone etop sim [protected] mini store & rm ripleysh nhi kar the hain.6 may se network nhi arha hai.. Awadh telecom near sbi patti pratapgarh up 230135 mob.[protected]...

Currently i am using airtel sim few minutes back i received a call from number [protected] he said there is an offer for you, i said em nt interested than what he said is not done so consider my request and take some corrective action against that person so that other people will not face such issues

Hello,

I was using [protected] Mumbai number given by my company in my name and the bill was paid by my company, when I left rhe conpany the company cheated and refussd to give me my fnf and clear the phone bill thwrefore I didn't pay as it was of core official use. And the bill was of around 3 months and even after the number ourgoing was blovked still one more bill was added.Therefore around 9400 bill which my company was suppose to pay. I recieved a call in May from a collection agent named Azad [protected] to whom I ezplained the entire thing and he said he gave me an option to go fir settlement.He sqid if I pay 3000 I'll be able to transfer the number frkm Vodafone mumbai to vodafone lucknow and the rest6400 he will get waived/reversed after 2to3 days of payment.After the payment I spoke to him to which I also have the call reacirding.Now he doesn't answer my call.Feeling cheated.

Hello sir,

My name is sreenivasan on 30th may 2017 my credit card misused by some fraud person on your website vodafone-billdesk. Transaction amount 9998 so i am kindly requesting you to cancel that payment and revert my money back. Herewith i have attached the amount spent message for your reference.

Kindly let me know for any clarification and contact me as soon as possible.

There is no easy option for customer care exective in ivr. Very very bad network. Whenever you call someone it shows network busy. Call connects after 20 to30 time dailing. I have been facing the network problem for 4 to 5 days. Now tell me who is responsible for this harassment. I'm waiting for your reply, if you not reply me then company will responsible for all the loss of vodafone. Thanks

Sir/mam
I am using one of vidafone number [protected] from last 10 years but due to some reason i could not operate this for few months... Even i lost my sim against which i submit fir report to gurdaspur vodafone office. This is my number im using from 10 yrs but same issued to someone else without any intimation to me. My request you to stop reiisuance to someone else as it should given to me back. Pls do needful as im branch head in banking so whole clients having this number with them

Vodafone has activated 3 VAS without my consent back to back within short time Screenshots are attached - check timings of activation too.

It's a cycle of activating VAS (without consent) after deactivating each time.

CC executive repeats the same answer every time I call to complain.

I'm frustrated of deactivating the VAS every time it gets activated (without consent)

Please look on this issue as I never request a VAS by myself on my number.

I want my refund back (150+35+49) asap in my account including service tax levied when those VAS were activated. Moreover I want confirmation message regarding refund/waiver of money back against the VAS activated without consent.

I'm not interested on activating such random VAS that I don't know what is all about when I have many other alternate options available for free on internet.

Can you please stop such hireachy of activating VAS without consent now and then?

Also, I'm going to esclate this issue to TRAI, no matter I have to port my number.

Moreover, I complained on twitter @VodafoneIN every time when one new VAS gets activated on my number. Screenshots are attached.

I have mention this issue to TRAI as well on Twitter as Vodafone looked no serious about the issue on Twitter.

You should look around your own Twitter handle, people complaining about VAS frequently activated without their own consent.

At least here, I expect any positive action on this issue to resolve permanently.