Vodafone India Complaints & Reviews

I ported from Tata Docomo postpaid to Vodafone postpaid due to network coverage issue. The Red4Business plan which Vodafone had was attractive (monthly Rs.499 comprising o[censored]nlimited calls with 3 GB 4G data + additional 5 GB 4G data + discount of Rs.100 for the first year). The plan was activated but I did not receive the extra 5 GB data. I approached the Vodafone store (where I came to know about this offer) week-on-week to check for my extra 5 GB data they promised; they sound like a recorded cassette "We will send an email to our internal team to activate the additional data, can you please share your number?". The Vodafone representative took down my number every time I enquired​ this. I do not understand if he has even considered my concern and sent an email to their "internal team" or if their so called "internal team" needs more than three months time to fix what they promised?!

Out of frustration I asked the Vodafone Rep how to escalate this issue; he insisted me to ring 198 and log a complaint. I did it today and I am totally mad the way the person who picked my call responded. Unhappy the way Vodafone responds to their customers!!!

I also enquired to the Vodafone Rep if I could receive a hard copy of the monthly bill but was shocked by his response. He told me the bills were being delivered to my address rite from the first month but I have not recieved any till date. I don't know to whom Vodafone send such confidential information of mine?!

I am being billed for VAS that neither i have activated nor used this makes me more annoyed. I paid the VAS crap last month and it's showing in my bill this month too (reflects in my Vodafone app). I am looking ways to run out of Vodafone postpaid and would never suggest to friends and family.

Therefore people beware of Vodafone postpaid network!!!

Dishearten Customer,

Can you imagine your life without your active contact mobile number.

[protected], my number so, I know you can check since when I am your member.

My biggest mistake to upgrade the sim to 4G, I went to Vikaspuri Vodafone Store and got it replaced without hassle.

It got activated without any problem but guess what this is the main problem.

It suddenly stopped working, no network, GRRRRRRRRR on 1st June, 2017.

I thought there might be some network issue so I left it as it is but NOOOOOOO…………..

Went again Vikaspuri Store next day 2nd June, 2017, she (Amandeep) replaced the sim again, ufffff

I got TAT for 2 hours and Surprised:- Yet no network.

Went again Vikaspuri Store 3rd June, 2017, PATHETIC STORE MANAGER / TEAM LEADER

I WENT TO HER (GEETIKA), TOLD HER MY SIM IS YET NOT ACTIVATED AND I AM NOT READY TO TAKE TOKEN RECEIPT (AS PER STORE POLICY).

GEETIKA REPLIED: I HAVENT ASKED YOU TO TAKE TOKEN EVEN (HARSH TONE).

She can also replied, I will get it checked. I know customer service prinicples because I worked in Vodafone South Ex store my darling (since 2011 till 2012) and since working in top International BPOs in Customer Service.

This is your customer service, YUCK!!!

My number is yet not activated and today is 3rd June, 2017!!!

Vasundhara Ale

My sim is not active in any android mobile, i go to vodaphone office in my city they tell us this is golden number thats why your sim is not replace. What i do you tell me.

Contact me - [protected]

10 rs from my balance have been deducted on the name of some vodafone dotbot.
I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the services vodafone provides.
Credit that money back to mt mobile number:[protected]

I have a vodafone no [protected] for which i have never activated gprs but last month i got a bill of rs 150 and again even after deactivating it through customer care i got amessage o[censored]sage kindly get my refund of previously paid amount i had conntacted the customer care about the same but he could asked my query instead asked me to port the number if not satisfied

Yesterday that is on 02/06/2017 i tried to recharge rs. 73/- through uco bank net banking. It was failed transaction but my bank a/c was debited vide ibp billdesk no:[protected] dt.02.06.2017. I had to recharge again for rs.73/- and that was successful. So my a/c was debited twice. You are requested to look into the matter and solve the issue and refund the amount

Dear sir/mam,
My no [protected] jisme kuch service lagi hai jiske karan mera balance cut jata hai. Without information. 1 week se problem aa rahi hai usme minute pada hai. Jisse baat nahi ho pati hai please all service deactive kar digiye jisse call minute ka labh liya ja sake aur jo balance cut gai hai kirpya bapis kar digiye

I was having vodafone number [protected]. The number was surrender on 13.10.2016. The nubmer was accordingly closed and i have received the confirmation mail from vodafone too. Now today i have again receive the email for payment of bill generated for the month of may'17. I have contacted the vodafone but no satisfactory reply given. The same instance was happened three months back and when i complained they reversed th same. Now again they are doing same thing.

Hi this is to inform you that one of your Vodafone Excecutive her name is 'Yashita Tondon' who miss behave with me instead resolving my concern, i never expect this kind of response from Vodafone i m your loyal customer and i've used Vodafone since long even i can't believe this incident happend with me how you guys maintain your service standard, i want a strict and disciplinery action against her either done this kind of offence still her voice pitch is to high.

Regards
Deepank Arya
[protected]

I am informing you that please deactivate my vodafone postpaid number [protected], as am not using the number from many days ago but i still receive the bill. I enquired about this to Vodafone Gallery, Kalyan, Dist. Thane, no one give proper answer and send me from one counter to another counter. The employee standing near the token machine, had not given the token and argued with me. In my opinion, this is not good. The service given by the employees to customer was not expected. Hence, I want to deactivate my vodafone postpaid number.

Respected sir
I had requested my Vodafone number([protected]) for portability few days ago on 31st may 2017 due to lack of data plans. So I sent that request to 1900. But next day on 1st June 2017 at 6:3pm Vodafone call centre customers exucative called[protected] and requested me for not to port my Vodafone number and she said me that we (Vodafone) would give you a best offer and she said me that if I would recharge of Rs 348 the Vodafone will give you unlimited local and store calls and 1gb 3g/4g data per day..
And you have to recharge this within 48 hours.
So I recharged that plan with Rs 348

But now Vodafone is saying that you are eligible for that plan so we can't give you that benefit of 1gb 3g/4g data per day..
Firstly they assured me that they are giving me the benefit of that recharge.. and said me to wait for 24 hours.

So please look into this matter and give me the justice.

Respected sir,
My self P Saravanan. My Vodafone mobile number [protected]. I have register the complain to [protected]@vodafone.com on 01 June 2017. My complain is I could not able to send SMS to any mobile number. I call to customer care again and again. I do all the setting in my hand set, every thing is right but till now my problem is not solve.(My problem not solve to last 10 months). Kindly take necessary action to activate the message sending facility in my above phone number.
Thanking you

I have this issue in my every second bill, its automatically add service charges like value added, free roaming outgoing charge service which i don't need these services are useless for me. I speak to customer care many times for this but they did not resolve this issue they told me that their senior will call back but i dint get any call from them this is really too irritating to call customer care again n again feel like i m doing calling job for them (Vodafone). Its my humbly request to vodafone some responsible person resolve this issue asap.

Dear Sir/Mem

If you want to get a company from a company company, then you will not be able to get an unlimited number of packs from the Unlimited pack, 28 days from the date of the phone, so that you can contact the person at the center of the phone, so that you do not know where to go.

I have done a recharge yesterday but the amount was wrong. Please do the needful to cancel that recharge and compensate that amount for the right recharge
[protected]
Trans I'd MU[protected]
Wrong amount 349 Right amount 346

Thank you

Respected Sir/Mam,
I am Nirmit Bhatt from Gujarat and I got simcard number for postpaid [protected] but getting simcard from store then its 3 days passed but still sim not activated by Vodafone. When I asked to store they said today night it will surely start but its not started. Need your help. I would be thankful if you help me. Attached photo of simcard which i got from Vodafone store. Thank you.

Crazzy vodafone cheater company has been always activating all type of # packs on my number and the top on list is dotbot pack u crazzy fools i[censored] want to eat ppls money then pls cme here and begg to ppl they might gave ur company some money instead o[censored] ppl such #ing customers on these value adds services.. U vodafone daakus... Dnt worry il become gabbar for u guys.. Vodafone dotpack mat dena warna gabbar aa jayega

I was initially suggested with 345 data plan for 1GB everyday and 300 minutes of calling free. I used this plan for 2 months. In the 3rd month, the plan was listed as 347 with the same description. However after I charged, I get to know that it is 1GB for an entire month. They should have mentioned this clearly in the description
This is total cheating and so cheap on Vodafone to cheat it's customers like this. I'm shifting all of my connections to Airtel. Goodbye after 7 years of Vodafone service.

Hi. This is raghul. My number [protected]. I'm very good customer but suddenly i got a bill for 4500rs for internet charges.
I was keep on tracking vodafone app for my usage. Everything goes but the biller charged me.
So guys, dont ever believe app. Find a alternate.
Also i raised a complaint for waver of internet charges. But thy never listen.
I have proof of my usages.

Alternate number [protected]

I called the complaints desk almost 3 times saying my speed is not good and asked for a call back from a manager. They did not. They simply do not care about that. All they have to say is it depends on area. How can my brother in the same room get a good speed and i am struggling to get a minimum speed and while on conference i get a speed of 2g and pay 2500 every month. I am not going to pay this month/s bill if i don't get an answer to this. Mu mobile number is [protected].
Name - dwaipayan bhoumik