Vodafone India Complaints & Reviews

I am meenu puri from hari nagar, new delhi 110064
Here i am informing you that please deactivate my vodafone postpaid number [protected], as am not using the number from many days ago but i still receive the bill.
And, i also try to complaint but not action taken. Please solve the issue as early as possible
I request you to please deactivate my number.

Dear team,
I had received bill from vodafone, but every month i had received more than my bill. I asked them regarding bill amount, they said you had activated vas so it will be added in your bill. But i didnt activate any vas, for every month i called and asked them today also i called them one male only spoken he said this is the 3rd time you activated the vas then call and deactivate the vas, so we cant refund your amount. This is not a 1st time for each and every month am facing this kind of problems. Really lost patience and got stressed.

Mera vodafone etop sim [protected] mini store & rm ripleysh nhi kar the hain.6 may se network nhi arha hai.. Awadh telecom near sbi patti pratapgarh up 230135 mob.[protected]...

Currently i am using airtel sim few minutes back i received a call from number [protected] he said there is an offer for you, i said em nt interested than what he said is not done so consider my request and take some corrective action against that person so that other people will not face such issues

Hello,

I was using [protected] Mumbai number given by my company in my name and the bill was paid by my company, when I left rhe conpany the company cheated and refussd to give me my fnf and clear the phone bill thwrefore I didn't pay as it was of core official use. And the bill was of around 3 months and even after the number ourgoing was blovked still one more bill was added.Therefore around 9400 bill which my company was suppose to pay. I recieved a call in May from a collection agent named Azad [protected] to whom I ezplained the entire thing and he said he gave me an option to go fir settlement.He sqid if I pay 3000 I'll be able to transfer the number frkm Vodafone mumbai to vodafone lucknow and the rest6400 he will get waived/reversed after 2to3 days of payment.After the payment I spoke to him to which I also have the call reacirding.Now he doesn't answer my call.Feeling cheated.

Hello sir,

My name is sreenivasan on 30th may 2017 my credit card misused by some fraud person on your website vodafone-billdesk. Transaction amount 9998 so i am kindly requesting you to cancel that payment and revert my money back. Herewith i have attached the amount spent message for your reference.

Kindly let me know for any clarification and contact me as soon as possible.

There is no easy option for customer care exective in ivr. Very very bad network. Whenever you call someone it shows network busy. Call connects after 20 to30 time dailing. I have been facing the network problem for 4 to 5 days. Now tell me who is responsible for this harassment. I'm waiting for your reply, if you not reply me then company will responsible for all the loss of vodafone. Thanks

Sir/mam
I am using one of vidafone number [protected] from last 10 years but due to some reason i could not operate this for few months... Even i lost my sim against which i submit fir report to gurdaspur vodafone office. This is my number im using from 10 yrs but same issued to someone else without any intimation to me. My request you to stop reiisuance to someone else as it should given to me back. Pls do needful as im branch head in banking so whole clients having this number with them

Vodafone has activated 3 VAS without my consent back to back within short time Screenshots are attached - check timings of activation too.

It's a cycle of activating VAS (without consent) after deactivating each time.

CC executive repeats the same answer every time I call to complain.

I'm frustrated of deactivating the VAS every time it gets activated (without consent)

Please look on this issue as I never request a VAS by myself on my number.

I want my refund back (150+35+49) asap in my account including service tax levied when those VAS were activated. Moreover I want confirmation message regarding refund/waiver of money back against the VAS activated without consent.

I'm not interested on activating such random VAS that I don't know what is all about when I have many other alternate options available for free on internet.

Can you please stop such hireachy of activating VAS without consent now and then?

Also, I'm going to esclate this issue to TRAI, no matter I have to port my number.

Moreover, I complained on twitter @VodafoneIN every time when one new VAS gets activated on my number. Screenshots are attached.

I have mention this issue to TRAI as well on Twitter as Vodafone looked no serious about the issue on Twitter.

You should look around your own Twitter handle, people complaining about VAS frequently activated without their own consent.

At least here, I expect any positive action on this issue to resolve permanently.

This is to inform you that I requested for circle change (Vodafone Kolkata to Vodafone Delhi) of my MDN [protected] on 27th May 2017 but after that I received message "' Hello! Your Porting Request VK172461 dated 31May17 has been approved by your current operator. We will communicate the porting date and time shortly." But on 31st May my sim suddenly stopped working and when I changed the sim with new one my number not started. Getting error of No Service.
My number is not working and it is huge loss for me and i have only on MDN which is very important for me.
Worst service experience I got from Vodafone which is unexpected.
Please look into the matter ASAP.
Still they are not responding me.

Please treat this as serious complaint.

Ref my wife Sandhya Patki's phone no [protected], used by my daughter, there was a downward revision of calling and data plan done on 28 Feb. The customer care agent at Vile Parle Hanuman Road gallery Mr. Yogesh took the revision and assured that the due change to new plan 199 calling plan and withdrawal of complete data plan (Rs 0 plan) has been activated and will be done in 2 days time.

When we got the bill we were shocked to see the data plan been revised to 299 instead of 0. By that that another billing cycle was on. We tried to visit the gallery twice to do the needful query and change, only to find that the central system was down. Finally I had to pay 3 months bill uncecessarily without any fault and entirely due to inefficiency of Mr Yogesh and not having courtesy to look into it and do needful change.

Yesterday when I had to change my sim for some technical fault, again I was promised 2 hours for resinstatement and after 12 hours too it has not been done. When I visited the gallery in the morning today, I was told it will happen in 2 hours. This I could see was clearly a case of further dereliction of the agents' duty of not activating on the change of SIm yesterday 1st June evening, as I am aware it does not take this long for activation of new SIM.

The gallery as such is good, with good top management, but people like Mr Yogesh are spoiling its reputation

Sir myself (Sheela) had recharged my mobile [protected] on 13th may twice through my paytm account for rs. 20 & 30 vise order no. [protected] & [protected] respectively. But my mobile did not recharge. Again on 17th may again i recharged my mobile [protected] for rs. 100 through my paytm account vise order no. [protected]. The same aldo did not recharge on my mobile. So you are requested to refund my payment on my paytm account no. [protected]. Thanking you / sheela ([protected])

On 2nd June 2017, Click nation pack was activated even though i never requested for it. i have been a loyal customer to this network(vodafone), but this kind of cheap tactics was not expected.

So i want a refund of 35 rupees in this number([protected]). As there are many other players in this field, i wont hesitate to switch my network if this kind of incidents happen again.

Without my permission, VAs got activated. I requested for a refund but the request was not taken by Vodafone's agent and after this incident, within 48 hours another VAS got activated without my permission again. I have faced mentally irritating harrassed phase for the complaint. now i want a solution

Vas is not active in my vodafone number, yet rs 255 charge have been added to may 2017 bill. Vas activated without consent was stop as soon as possible. No active vas on my number as well currently. Charge is unjust and cleverly orchestrated plan to dupe customer. My number is postpaid number and i started in a new plan from april this year. April bill did not have vas.

I also got escaleted bill for the month of April 2017 in which Rs. 1260/- was charged for a call made to a number 51717*930 for call duration of 90 minutes and 10 seconds. This call was neither made by me nor any of my family members.
I inquired from the call centre and was told it is an internet number / special number in which the call was made. Their response was not satisfactory. I made a written complaint through my office as this is my company mobile and awaiting their final reply although they have acknowledged to our mail and wrote that they are investigating the matter.

I bought vodafone SIM week back 4m Bangalore still not activated [protected]. Retailer told all send to voda center. It is more than 15 days I have written same to vodafone but they are not even bother to resolve the issue. Retail detail also shared with vodafone. I have paid cost for Sim also and retail told Activation take 3 days. When I approached to retailer after 3days he also Misbehave with me.

Retail name : S V B S telecom.
Lakhmi Road Shanthi Nagar near ICICI Bank Langford Road bangalore 560027

On 26.05.2017 i applied duly for a port of my connection (No.[protected] from vodafone posy-paid to bsnl-prepaid service and as such submitted my address-proof, pan card, photograps as well as the duly filled in application form at lake_town bsnl office.
After that every now and then different callers are calling me from different numbers wanting to know the exact cause of my porting out and requesting me to opt for other alternative plans. Everytime a new person comes, wants to know, after knowing does the same thing. It is going on and on.
Some of the numbers are[protected],[protected]
Please note that i am a senior citizen, retired from service and these people are always calling me, disturbing me and even after knowing the exact cause of my leaving is not divulging it to the next caller. I am being harassed by such a group of callers.

Sir, a mydala service offer tie up with vodafone telecom prepaid that send a sms to customer. I dialed given ussd code for mydala and tried to check what offer they give.in main menu i select a option "buy some deal" and it did not give a chance to read a brif about deal and 49 rs deducted from my account. That is very wrong since they must either brief the offer or give confirmation option before activatiin of any scheme/offer.
Please do needful to avoid such a robbery in future.

I have called vodafone customer care regarding poor 3g/4g net speed in salem-636122 which is 19km from salem.
still now no one has contacted me and they are not even taking as a complaint or request to solve the problem they say 2G network is full in your area i pay for 3g/4g plan and use 2g plan.