Vodafone India Complaints & Reviews

Vodafone service representative kavya gave wrong information regarding rs.342 offer stating that this offer is valid for my number. But later after recharghing i got rs.294 as talktime (Lost nearly rs.50). When i called back customer care regarding this issue, no proper response received. I have also asked them to check audio clips of our conversation with representative kavya for confirmation. No response by vodafone company. My number was blocked by customer service centre. Company has also deducted rs.150 on 25th may 2017 by giving topdoctorsonline plan which was not need by me. That was just a reason to deduct amount from my account. Very bad service by vodafone.

Hi vodafone,
Please share me the knowledge of access fee. I reacharged my mobile ([protected]) for rs 65 from my paytm wallet and i get a talk time of rs 0.01, you charged me stax rs 8.48 and access fee of 56.51. Please tell me what is the purpose of the access fee? Why did you charge me without my knowledge.
I need my money back, either through my talk time or send it back to paytm.
I am attaching the message pic as proof.

Here is the copy of the message in text
Rchrg of mrp rs65.0 on 1-jun-17 successful. Tlktime rcvd rs0.01, stax rs8.48, accessfee rs56.51, new bal rs9.26. Transid mh[protected].

My number is [protected].trai was blocked outgoing sms.i called vodafone customer care executive but they said we cant help u so uwant to contact trai for this issue.this is worst response from vodafone customercare.

Recharge of rs. 94/- done on 30/05/17 from sbi freedom rewardz to activate the plan of all local v to v call 15 paisa/sec. For 28 days. But the plan was not activated & the customer care told that there was no plan like this & they are not liable for the third party information. The customer is misguided & deprived without his fault. Resolve the issue & refund the money to the customer's a/c.

Vodafone have activated a vas serviced called tv all channel pack and deducted 150 rs from my balance with out my concent.

Once i got the informational message i have deactivated the same service but my balance is not been credited back.

The number [protected]

Note : for the same reason i have changed my postpaid service to prepaid service having the thought in mind as this will not happen in prepaid services but it is continued on prepaid as well.

I have lost so many and getting tired of deactivating the vas service frequently.

Please look on this issue i never wants a vas service on the my account, please refund my balance and stop doing this behavier.

Else i may approach trai grievance with group of member as i found everyone stating the same issue with vodafone service in my office. (Tcs)

Sir I am ported from Airtel to Vodafone for better service. Airtel is cheating their customers with worst offer and I was totally hated Airtel services. But Vodafone is also doing same thing but Vodafone services are very very very very worst services to the customers only in AP.
No Network coverage in Kadapa ananthapur and Kurnool. I hope Vodafone is providing better service in AP so uptown now I had not paid attention to Vodafone. But now I am facing worst situation in Vodafone. No coverage and Network issue on [protected]. So I better for go idea or Bsnl they are some better if not I never use this number [protected].

75 rs from my balance have been deducted on the name of some vodafone dotbot.
I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the # services vodafone provides.
Every other day there is some drama going on.
Balance gets deducted for incoming calls in the local network, customer care abuses.
And now this nonsense deduction.
I do not have time to entertain such bull# every other day and keep calling customer care.
I will port my number if this doesnt gets resolved.

My cell no is [protected] and are regular user of vodafone.

On 25/5/17 we had visited vodafone store for payment of our outstanding..

And we were guided to payment kioskand we sumbitted rs.500 note and suddenly machine stopped working and note also didnt came out.

We immediatly informed and lodged complained via[protected] dated 29/5/17.

Initally they said problem will get resolved in couple of days as its regular issue.

Later on after 5 days they mentioned sorry nothing can be done..

And they are also not ready to view cctv camera.

We see this as complete case of fraud by vodafone.

We will be forced to go to police station and lodge complain against vodafone if issue is not resolved.

Please resolve the matter.

With regards,

Bhavi shah
[protected]
Email id:[protected]@gmail.com

Voda is the worst company in telecom.
Dont use ths network as charges more than ur bill.
Roaming pe network gayab.
Me using this voda network postpaid frm last 7 years.
Still u r cheap people.
From last 2 months my number has no signals, its feels so bad that i am using voda from last 7 years.
Kindly make some efforts to resolve the problem.

I have asked multiple times by phonecall to vodafone customer care to discontinue my postpaid wifi plan or at least to convert it into prepaid. They were saying yes, and after paying huge bill amount about rs.850 for only 3 gb data, company again starts my postpaid plan to the same plan. This is fraud doing with public money by such a useless, overestimated plan by vodafone. So, finally i decided not to pay since march. Even my postpaid connection disconnected since march, vodafone company is charging same amount 850 per month and asked to pay rs.2100 by email even of temporarily disconnection of service. This is big fraud by vodafone company. Noone should take any plan from this company who loot their customers

I had been complaining regarding the 342 plan on vodafone india but no reply from vodafone is in this way did they serve the customer then meaningless to (Happy to help you) i have raised my voice about the plan thrice for different concern..
*. Balance deduction this they had rectified
*. Before plan expire date the plan stop working 2days early, when i about to contact regarding this but i could not able to connect customer care and i had taken this to social media later got a call explained her but no solution found she replied it will not continue but incase if as a customer [for example if we used data pack after validation period will they (Vodafone) don't charge us]. So for every mistake their is penalty so i want compensation and was not happy for this concern
*. Now same repeated i have a one more month subscription but stopped and later complaining to social media again they continued the plan (Same 342 plan) even i attached a screenshots so kindly find it and give valid solution and i don't sorry this won't repeat and bla bla bla.. The best solution is offer me a good offer
The reason of complaining is i need a compensation. Because vodafone will not wavie off 0.01rs so why we should??

I did recharge of rs 99 3g/4g internet which is not activated still. Bt the amount of rs 99 has been debited from hdfc bank. The amount debited by internet banking. After bank details entered internet page corrupted but amount debited but recharge not done. Please help me in getting my money back.
I done 3g recharge on the shop. Vodafone page where i selected 99 rs recharge of maharashtra for 3g internet 250mb for 99 rs for my vodafone number [protected]. I did payment by net banking of my hdfc bank account, i got otp for recharge from bank. After entering otp my amount of rs 99 has debited from bank but the recharge has not done so i request vodafone company to return me my rs 99

Rs 35 was deducted from my balance in name of fab wallpaper service, i don't even know what is that.. I had never requested for that.... Again rs 25 is deducted by saying of dotbot service i never requested for any of such services... A total amount if 70:is deducted from my balance unnecessarily either you solve this issue or port my connection to a better service provider... Done with vodafone

My number is [protected] and just now got message that dotbot service has been activated on my number and rs.25/- has been deducted from my main balance as rental for 5 days. I am really surprised that i don't know what is this dotbot and i didn't requested for this service then how vodafone india can deduct the money without my consent. This is cheating to the customers. Extremel

I have been using vodafone for the past few years. Last few months they started cutting my balance by activating unrequested services. Thay took lot of money such a way. Without activating anything i will get a message that you have activated gana kazana, mobi music ect... I kindly request you to stop such robbery and give back my all money till the date you took.

Dear Sir,
From several days i am trying call Vodafone customer care service for Internet query but i observing that your customer care service reject or terminate my call many times when i tried so its been happen since i had call customer care last time about this same issue of 4 g internet problem and in revert i got the worst service from Vodafone, So With kind request at last time i assuming of valid revert from Vodafone care.

Iam s. Aravinth. My mobile number ([protected])
I have experienced worst service from u. I have been using vodafone for more than 2 years. I didn't expect this kind of service from u :reason. When i went to pay my bill in vodafone customer store i was shocked to see the bill as my plan is 199rs the bill amount for two month was 2200rs they said that i have called to special number for 19 minutes (Which is a five digit number) where i cannot call to that number in my plan. The cost of the call was 1600 rs, when i emailed the customer care with a return email they said it is a valid usage (How can u guys do like dis)

My number was activated with 24 gb 4g data plan for three months which was apparently free... Unknowingly i spent a large amount of the free data that was 7.9 gb out of 8gb for the month.
I had 23 mb remaining until i was to be charged for using internet without a plan... But i was charged 181 rs for 3g and 5rs for 2g.
A unwanted vas was also activated which cost me 150 rs and when i spoke to the executive he said that he will take care and that cost will not be seen in the upcoming bill. He also asked me to download an application in order to prevent pop ups while surfing the net. It had been almost a month and no action has been take whatsoever.

I had ported a connection from Airtel to Vodafone [protected], on 31 st may 2016 midnight 12:11 I had received in alternate no for my address confirmation in 59059, upon discussion with executive I confirmed my address and was told that it would be activated in half an hour however still after 12 hrs not activated, my work is getting hit due to this, request you to kindly acknowledge the same and activate it at the earliest .
I cannot visit any store as it is not my fault of what went wrong, all my recordings with executive is with Vodafone only for their concern, request solve failing to which I will be forced to take up this legal matter and sue the company for the harassment

I am a vodafone customer. My area at. Konchi (Gite vasti) pin.413714 tel sangamner district ahmednagar more than 2, 000 people are using the vodafone network. Now a days vodafone is offering /2g/3g/4g mobile network for their customers. But, we aren’t able to use 2g/3g/4g network from my area. Even, 2g network also not working. Pls solve this.
My no [protected] for any resone.
Plz plz plz.