Vodafone India Complaints & Reviews

Hi All, My contact no [protected], I am in Bangalore from last 4 month using this no in roaming. The [protected]@ service it activated on this no without any request from my side to activate it and balance is detected. I am still wondering, how the can activate the service with out the permission of customer. I want my money back.

Dear sir /madam
It is indeed a shameful act by the vodafone india company to deduct money from my balance on the name of new value added services without my approval for the same. They deducted money every now and then and it has become a matter of concern as iam losing money and also facing lot of difficulties in stopping these miscreants from doing such acts

Vodafone has charged Rs 1260 saying I called 51717 (vodafone astrology ) for 90 minutes. I have not made any such call but vodafone is not ready to listen anything. Please help me getting out of this injustice and fraud.
I have checked that many users have been facing same issue.

Hi,
A VAS [protected]@it has recently been activated without my knowledge around 3:54 am(May 29th'17) deducting a amount of 3/- from my prepaid account. I don't have any information what it is nor I have clicked any ad or activated purposefully. I have requested for its deactivation and I want my refund.
I recently ported to Vodafone knowing its reputation and services only. Please make sure that doesn't happen again in the future and I am not interested in spending time writing complaints about refunds and other stuffs.

Vodafone Prepaid: [protected](Mumbai Circle)
I'm Currently in Bhubaneshwar, Odisha

Regards,
Abhisek Kumar

Hi,
While browsing the internet, a sudden. Popup came for activation of look at service. As I didn't activated any service in Vodafone.
And the message show that it will charge 45 rs for 15 days.
Kindly help me with that and do not charge any amount in my bill.
Look into the matter ASAP.

Phone number : +91-[protected]

I'd like to use this platform to make a complaint about an alleged rip-off by Vodafone on my account - phone number +91-[protected].

To begin with, I have been a customer with vodafone for many years. My first number was +91-[protected] (those days they were called Hutch),[protected]. When I left Chennai, I took an airtel connection[protected]. After coming back to Chennai, for the past 7 years, I have been using both airel and vodafone (+91-[protected]).

I found that of the two services, using the same mobile phone - the Airtel services were more dependable, however for old times sake, I continued using the Vodafone number. I felt the sound clarity / connection / internet speed / customer care - all were superior at Airtel. Recently, a good friend of mine told me that Vodafone has upgraded their services, and their internet has become dependable. After serious thought, I took a 6GB data plan on 29-Apr-2017 (valid till 26-May-2017).

The data plan that I took was hopeless from the start. The reason why I took the 6GB plan was because I was going on a road trip, and needed the internet for the GPS-app. But I had to travel blind (GPS-wise), because vodafone did not connect. I lost my way twice. Thankfully Airtel came to the rescue (else I don't know when I'd have reached). 2 years ago, another road-trip with Airtel GPS worked fine.

I'm not angry with that, because ultimately I reached. However the bigger trouble happened when my pack was about to expire. I was notified that if I do not extend the validity before the date that it expires, I will lose the balace. During that time, I had between 2GB - 3GB remaining (Note: If vodafone connected fine for the GPS, I would not have 2 - 3 GB remaining). Since I had internet balance and validity about to expire, I naturally went for a plan with higher validity and lesser GB.

On 27-May-2017 onwards, I was shocked to know that I lost the entire 2 - 3 GB, and was left with only the very very meagre 100 MB plan (the new one).

I thought it was a mistake by vodafone, so I called them to inform about the mistake. The call could not be resolved so I had to ask for a manager / supervisor. The manager told me that the old balance will not be "added to" (forgot the exact word he used) the new plan, and once the validity expires, I'll be losing all the 2 - 3 GB. What infuriated me further was that this fellow was condescending and said that "We did not tell you that if you recharge with this plan your data balance will be carried over". I said I understood that, but the main thing here is that vodafone did not even tell me (clearly) which plan to use to carry forward my balance. As an airtel customer, I never had this problem (Agreed I have other problems, but they were handled better).

To cut a long story short, I was informed that I have 2 - 3 GB, and to rub salt on the wounds, I "chose" a pack that allowed the remaining GB to go to the water.

The manager also told me that I can send this email and "try to reclaim the funds - it may work".

You know what, vodafone fellows, you can keep the 2 - 3 GB you ripped off from me. Just to let you know, when I get time I'll be changing my service (mobile number portability) - to either idea or jio. Also I'll be placing the text of this complaint in all the online forums so all my friends circle (and others) will know about the rip-off. If they are also with vodafone, someday they may go through this ordeal, so let this be a warning not to call customer care (by the way, it is not a free call to talk with vodafone customer care, so you blood-sucking fellas first suck blood when you steal the money, then blood-suck some more when we call customer care).

Several companies have done the same thing you've done - by cheating their customers. Some of the cheating is intentional, some of it is inadvertent, and some of it is caused by things outside the control of the company. The companies that really last long (like airtel), are the ones who realized that they exist only because of their customers - and work to resolve the errors.

I've already started testing idea, after which I'll test jio too, and move to the best service.

In a few days I'll be telling "Goodbye, vodafone" - forever.

----

On my number there are services get activated automatically and money get deducted so much time every time i have to call to customer service for deactivate that service and get my money back, they said with help of ads popup and with the help of your confirmation for activate that serice its get activated.. But on ads i never get any varification like for activate that service click yes or no, and am i fool?? Like i activate that service and i call to customer service for refund?? I dont have that kind of time to call you. I want solution for this problem any how.

Name - ajay jetavat

Vodafone no. - +91 [protected]

I had logged a deactivation request of Vodafone data card - [protected].
Deactivation Request # is[protected] and was logged on 13th/14th May.
I was told that it would deactivated within a week, though i fail to understand why it should take a week to disconnect.

On 21st May i called up to inquire on deactivation request i was told it would done on 22nd May.

Today its 28th May and the connection is still active. Am already pissed off with their services and this is just so frustating.

What's the recourse. How can i avoid paying the charges after i've raised the deactivation request ?

I recharged my vodafone prepaid no [protected] with Rs 1002 on 28 May 2017 but talktime balance shown in my A/c is 0.
This has converted into a data recharge.
Now I am unable to use this amount as my connection is not a 3g connection nor my phone has gprs facility and neither do I use the data services.

Kindly refund the recharge amount or convert it to talktime balance.

I haven't asked for any internet service.

Dear Sir / Madam,

call history of postpaid mobile number
i want to get call and sms history of a vodafone postpaid number i.e., [protected] kindly make it as soon as possible on my email id,

Regards,
Rupali

Sir, i want to get the details of a person to whom this sim belongs. As now i am using this sim since two to four years so i forgotten to whom this sim belongs. I
want the info of that person so the i can contact him.

I'm jugesh choudhary using sim card of vodafone. I want it to get disconnected as it is not being used by anybody in the family and unnecessary bill is being generated. The contact number of the sim card that are to be disconnected are [protected]. The number [protected] look at the complain of it n please disconnect it as soon as possible. The billing amount is increasing day by day please disconnect the number.

Dear respected sir..
I have vodafone sim ([protected]). March 5th vodafone give me offer 355 unlimited call + 20gv data 56 days + 1 years promise all this... First time recharge voda give me 28 days unlmtd call + 10 gv data bt after that compny no give me save data.. I complen than receve me bt next recharge i create agane sem problem and vodafone not except my complen... Plz help me...
I have screen shot...
Thanks.
Rishi kumar

Dear sir my mobile no -[protected]
I not active caller tune but caller tune activated my mobile no
I call of your all custamer care no but no responce of any one
I request please de-activate my caller tune

They deduct my balance every time i recharge my number and when i call them they said you have used internet or other thing like that thats why balance got deducted​. They never listens to their customer and each and every person in there have different reason for balance deduction. There is also a screenshot which sows no deduction.

Hello
The wonderful team at vodafone, who have made a simple issue a disaster area. The problem when i activated a pack available in my vodafone app for extra 3gb.
In the last 7 days my service has been disrupted several times and i had to call multiple times to get it fixed. Now i have been charged for all usage in the last month, although my total usage is 4.5gb which is less than my allocated 5gb.
Although i have been calling so many times, not one person was able to fix this.
It has taken over 7days since the issue started and now i am angry, frustrated and down right mad at the hollowness of the customer service that i have received. There is one person by the name farookh sheikh who was particularly rude.
Below is the information shared on a recorded call.
- supervisors and team leaders come to work only after 7am
- name of the supervisor cannot be shared with the customer
- although there are multiple employees who work with the same name, employee id cannot be shared with the customer.
- he was a shame to your organisation.

Every single person that i have spoken in the last 7 days was able to fix the issue. It has occurred everyday for the last 7 days. My bill has never been above 300 and now due to vodafone's billing error i have been sent a bill of 3000 and services barred. I want someone to look at this and call me back and let me know how will this be dealt with

I want a resolution for this and needs to be a priority

Rajesh

20 minutes ago voda silently deducted 45 rupees from main balance as it says. Hello! Look @ it service is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs.45 has been deducted. Your current balance post service activation is rs.82.031. To deactivate sms stop to or call 155223 (Toll free). To download callertune app click hyperurl.co/vs

Then i call to cusomer care n complained abt it they say u active it check ur browsing history etc etc. Finaly after so much discusion they refunded back.

I want to know how can i completely blacklist my number fron future vas

Today we have visited your vodafone store moosarambagh hyderabad for plan change from postpaid to prepaid and your executive not taken our request because of plan change quota completed. And she said come next month for plan change. Almost I went three times for plan change and every time they are telling us some reason to avoid take the request. Today my request no 252. I am also working in service industry and this type of service no seen anywhere to take the request. I want immediate action and idont want to wait till next month. I will get holiday on Sunday only. Please requesting your to take the request and change my plan from postpaid to prepaid. My mobile no [protected].

I am regular customer of vodafone since last 3 years.

During this tenure vodafone have charged me late payment rs. 100 per month.

I am working in company which pay salary late.

Whether i should suffer late payment of bill penalty charges rs. 100.

As per my calculation during these 3 years vodafone have charged rs. More than 3000 rs. As late payment charges.

I request vodafone to reimburse my charges.

Please resolve the matter in consumer compalints forum only.

Please dont give reply that we will call you and sort out the matter.

My mobile number is [protected]

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