| Address: 700047 |
| Website: www.vodafone.in |
I had bought a vodafone 3g/4g sim no.[protected] on 25 may 2017 at rs. 170/-. I also submitted my documents, viz. Photo and aadhar card copy. But even after 48 hours, the tower is being shown on my phone only as "emergency call", but no vodafone sign. I already have made 17 calls to their allotted number : 59095 for tele-verification, but no response whatsoever.
I fail to access a customer care number for this issue.
If they fail to fulfill their role, i would request a refund, so that i can go for some other service provider.
From : ahindra kumar sen
Vodafone India customer support has been notified about the posted complaint.
You will appreciate that it is not possible for Romit Mehta to come India just to collect Sim card. I had even requested that it may be sent at his home address if not possible to hand over but again response is very routine.
I am unable to appreciate when on authority letter one can make transaction of crores where is the problem of handing over sim card.
I am a class I Government Gazetted officer with Indian Railways holding a post of state secretary level and understand my liability well.
One of Romit colleague is in India for few days and shall leave for Ethiopia on Sunday, i shall be grateful if you can help in this regards and issue duplicate sim card on no [protected]
I am ready to give any undertaking also.
In facr Romit mehta himself had sent 3 mails requesting Vodaphone to hand over the sim to me i.s. his father as he is in abroad and cannot come
Arun Mehta
A/8, Nirmal Park,
Railway Officers Flats,
Byculla (E) Mumbai 400027
Vodaphone Cell no [protected]