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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025

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Address: Ahmedabad, Gujarat, 380015

Website: www.vodafone.in

I have Vodafone post paid connection, i want to migrate via MNP to idea prepaid, i applied for MNP and also paid all due bill amount to Vodafone. But due to system error at Vodafone, there was wrong due amount in my account and my MNP request rejected, i called customer care of Vodafone and then there was a waive off of wrong charges and said me to do all process again. So i have to do all process again, it all costed me a time and money.

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Address: Azamgarh, Uttar Pradesh, 276201

Website: Vodafone.in

Hi Sir/Maam

I hade recently purchased a sim of vodafone in UP East(zone) and used for about 25days now i am facing problem right now i am in MP (roaming zone) and within a single day i got 3 different value added services activated automatically each time i called to your customer care and deactivate service after deactivating one service another is automatically got activated this is so embaracing.

This is not good for a MNC no one is like this kind of behaviour please resolve this

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

Website: www.vodafone.in

This is with reference to my Vodafone postpaid mobile number [protected] with relationship number[protected].

I got this ported from Vodafone to Airtel and got mail from vodafone on refund of my pending amount giving following details

Quote
Cheque No: 326783, Cheque Amount: Rs. 3155.6, Cheque Date:[protected] Drawn On: Citi Bank

You should receive the Cheque within 10 working days.

Unquote

Till now this cheque has been received at my address. and there is no way we can reach vodafone customer care to check on the status of the same although they have given their numbers for the same in the mail.

IVR of customer care only ends up washing ones time only stating happy to help but not helping at all

Need to lodge complaint against this issue and find solution as to how can I get my refund back

Regards

Rajiv Jasuja
[protected]

Jul 8, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

Vodafone India Customer Care's response Hi Rajiv

We will have one of our executives to get in touch with you.

Regards,
Vodafone India

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Address: 421002

Website: Vodaphone telecom

My name is praveen valecha my no is [protected] & [protected] i have just now port my 2 nos to vodaphone. Vodaphone staff has given dummy card while taking new connection in ulhasnagar. Now i just visited in kalyan vodaphone store to activate my 2 no. But staff is so rude to speak & telling you have to go to ulhasnagar vodaphone store to activate ur sim card. Or you have to do fir for get new sim. As i said to her i got this dummy card from vodaphone store ulhasnagar. It's very worst service giving to every customer. As its very first impression become worst impression. Please don't go for vodaphone billing.
Its very worst staff & very worst service. I advice don't go for vodaphone billing

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May 26, 2017

Updated by praveenvalecha My name is Praveen Valecha My no is [protected] & [protected] I have just now port my 2 nos to vodaphone . Vodaphone staff has given dummy card while taking new connection in Ulhasnagar . Now I just visited in Kalyan vodaphone store to activate my 2 no. But staff is so rude to speak & telling you have to go to Ulhasnagar vodaphone store to activate ur SIM card. Or you have to do fir for get new sim. As I said to her I got this dummy card from vodaphone store Ulhasnagar . It's very worst service giving to every customer. As its very first impression become worst impression. Please don't go for vodaphone billing.
its very worst staff & Very worst service. I advice don't go for vodaphone billing.
Not yet notified by vodphone

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Praveen Valecha

from Mumbai, Maharashtra

May 26, 2017

My name is Praveen Valecha My no is [protected] & [protected] I have just now port my 2 nos to vodaphone . Vodaphone staff has given dummy card while taking new connection in Ulhasnagar . Now I just visited in Kalyan vodaphone store to activate my 2 no. But staff is so rude to speak & telling you have to go to Ulhasnagar vodaphone store to activate ur SIM card. Or you have to do fir for get new sim. As I said to her I got this dummy card from vodaphone store Ulhasnagar . It's very worst service giving to every customer. As its very first impression become worst impression. Please don't go for vodaphone billing.
its very worst staff & Very worst service. I advice don't go for vodaphone billing

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Address: 799007

When i am turning on cellular data, after 2 or 3 sec the connection losses. And the 3g data speed is extremly slow. And every day 200 to 500 mb data is getting wasted. The internet speed is around 50 to 70 kbps. But
Airtel's speed is around 2 mbps. Please reslove this problem. H+ network is not coming only h is coming which has a speed like 2g.
Please resolve this problem quickly.
Adress-dhaleshwar, agartala, tripura.

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Address: Surat, Gujarat, 395004

Website: shop.vodafone.in/shop/postpaid

On[protected] my bill amount raise at 1586 here my bill amount should be of 326 RS other 1260 amount is just a spam, as it is saying in bill that I have raise call on 51717 for 90 minutes and it's charge 1260 rs, here as I check for this on internet (google), this problem was face by many Vodafone customer

+2 photos

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Address: Thane, Maharashtra, 421301

I had visited on 12th of may, for plan change. The team at vodafone gallery (Probably jyoti) handled the query and after consulting with lethargic manger over there. She told that my bill plan will get changed. But till 26th of may it is not changed yet. My number : [protected]

Service pathetic
Ambience of gallery pathetic
Waste of time
Staf[censored]nprofessional

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I m using vodaphone no [protected] and [protected]. I m neither able to contact my friend nor able to chat or surf internet at my residence. Address gali no 6, d 272, west vinod nagar, delhi 92, i complained before also, there is jio network in my room, but no vodafone network. Voda netowork is not available in my neighbourhood 2 3 buildings also.please solve it ASAP or i have to do some other substitute.

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Address: Gurgaon, Haryana, 122002

Website: www.vodafone.com

Unfortunately such a pathetic service. This company gives assurance for "Being happy to help" But i am so sorry to say they are not cooperative. I submitted all my documents on moday (22/05/2017) but still my number is under process. Agent collected the documents on minday but informed me that it will get port within 48hrs. But as there was no revert i proactively contacted theContacted customer support multiple times. But they either disconnect the call or put me on long hold.

I even visted the Vodafone store in Vodafone Belvedere tower but the lady out there said that she will not be able to help me.

I asked to refund amount (250), but she said that it's not possible for her to do so as I it's still under process.

Such an irresponsible and worst service.

Vodafone number:[protected].

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Rithunsi

from Chennai, Tamil Nadu

May 26, 2017

Hi.. I need to get my husband's prepaid call history. Pls let me know the procedure.

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Address: New Delhi, Delhi, 110095

Website: www.vodafone.in

I got a recharge done of Rs. 352/- on my Delhi pre-paid number after confirming the benefits o[censored]nlimited calls from vodafone website as well as customer care executive. After the recharge, I received an SMS giving me daily and weekly capping limits. I took the issue with vodafone but they told this is their policy to avoid misuse. However, capping limit was never mentioned in the recharge details.

Now, I am facing problems with the internet data. They have disconnected the data stating that this is upon my request and start deducting my balance upon data usage.
I spoke to customer care executive who told me that this is technical issue.
This is highly very irresponsible on Vodafone's part. Not acceptable at all.

+2 photos

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Address: Chennai, Tamil Nadu, 600027

Website: over charging talk time

It is observed that after putting rs.86.00 rate cutter, & rs. 200 talk time. The recovery observed is rs.1.00/min. Pl look into the problem & rever back. Thnx

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Address: 560016

I have done a recharge of Rs342 on 29th April 2017 on mobile number [protected] out of which Vodafone was offering 56 days unlimited calls & 1GB/day data. Now I got a message saying that by 27th May 2017 my pack will be over.

How can Vodafone change the tariff plan after completion of recharge? I need an explanation along with 56 days plan. This is how Vodafone is harassing customers.

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angucool

from Karur, Tamil Nadu

May 26, 2017

Dear shiladitya87,

You can suite the case against Vodafone against your issue in Consumer court with all proof which you have. Otherwise file a RTI complaint against TRAI by following link "https://rtionline.gov.in/index.php". They will guide you suitably.

Anguraj

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Address: Bhavnagar, Gujarat, 364001

Dear sit
I do the recharge by net banking yesterday and my bank account balance was alrady cut 50 rs bt i didn't recived the balance on my vodafone card which number is [protected]. So plz chek and inform me about this task on my number. And plz sent me the reall balance on my number [protected] and net banking refrance no. Is isbi[protected]igabjbuii0 so please do somthing about it and plz call me back within a couple of hours when you recived this massage
Thank you

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Address: Mumbai City, Maharashtra, 400020

Website: ://www.consumercomplaints.in

Before 4_5 days i have made a recharge of rs 349 for 28 days for all local and std calls and recharge of rs 35 for 30 days for 359 local sms, from today motning my mob. Incoming and outgoing service is off.
You are barred because you have no service like replay is from yours side.
I request you to kindly solve my problem as fast as possible.
My mob. No. Is [protected] use by mr. Jayantkumar burbade

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Address: Bellary, Karnataka

Website: Vodafoneservice.co.in

Hi,
I am trying to deactivate this number because am shifted to Andra pradesh.
Number: [protected]
Provider: Vodafone Karnataka
EMAIL :[protected]@gmail.com

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Address: Buxar, Bihar, 802101

Website: vodafone network service

Dear sir,
Kindly request you please solve this matters I am present Kuwait because job perpouse but not show my mobile network I am used for 3G network
Present address is mangaf street no-25, block no-4, Kuwait

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Address: New Delhi, Delhi, 110051

Website: Www.consumercomplaints.in

Dear sir
All custumer care caller very disgusting of vodafone. I am very sad and in trouble from ur vodafone emloyes
Many times call in custumer care but many time my no. Waiting and cut my phone by custumer care exucutive
No any solution provide custumer care exicutive and dont take any action sales exicutive in vodafone company
Vasafone telecaller port my connection
He was giving me fake plan
And
I dont used 4g net from my voda connection
Custumer care not suportable for my 4g net
Plz give me solution

My no. Is [protected]
My name is rahul

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Address: 5000016

Website: Vodafone

My serial number of recharge card is 76556748.. of rs 50/-I have lost last 4 digit of pin number[protected]

May 26, 2017

Updated by Fahmida Khan I want last 4 digit number for recharge my phone of rs50

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Address: Kolkata, West Bengal, 700103

My name is abhik swaraj datta.

My cell number is [protected] with prepaid connection
I approached following vodafone mini store before 3 days and gave my adharr card and photo and requested for conversion from prepaid to postpaid of vodafone 499 plan

Vodafone mini store, ground floor, 140 nsc bose road, narendrapur, kolkata - 700103, r k mission main gate.

Almost 3 days have passed by. Everyday the store owner says my prepaid to postpaid will be activated before 10 pm. They say that servers are down in kolkata area of vodafone. 3 days has passed by, but postpaid connection had not yet started.

My request has not been met as promised by store owner. I request to please look into the matter and put a fine of rs1500 first 3 months of my bill from store owner since they are not standing to the commitment of the customers and they don't repeat such things in future.

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My vidafone no is [protected]. On 23rd of this month 394 rs was debited from my avail bal. After inquiring for 3 days i did not got proper response And today ie 25th at 10.26 pm On inquiring about this issue your vodafone executive got annoyed and behaved in very bad manner. He told me to refund the amount but said he wasnt in mood to refund. Because of this kind of services customers are not served properly.

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