Vodafone India Complaints & Reviews

Dear vodafone team, I am use in Vodafone service of Vadodara city, this city ( Vadodara WAGHODIA Main road, Khatamba village near, Gayatri Temple) very poor quality network . please solved this issue. As soon as possible

Hii this reggie here... M not satisfied with the service... M trying to set an caller tune no still yet not getting set... Not even the advisour are clearing the issue, not the team leaders are resauling the issue...
They are directly disconnecting the call without any permission...
They are infoming they they will arrange a call back.. Bt no response of that also...
Now 30 min back 9.30pm of 25.5.17
On of the adviser told me that he vill arrange a call back.. His name is savan rathod...
So waiting for that...
M not happy with the service...
Thanking you..

My self Akash from Delhi
Fatehpur Beri Dera -mor near by (Indian oil pumps-fortune hotel Bhati road Coca-Cola godown -cng checking stations-ure andan green farm house )New Delhi
Dera sir - living on this particular area there are network problems form 3 to 4 year ..!even I have complaints so many times ...there are still under one 30days you will good network and new tower near by you ...but still sme problem

Sir I have property on main road my self interest to give my property for new tower collection
Akash
[protected]@gmail.com
[protected]

Again and again vodafone deducted balance from my balance by automatically activating plans of rs 40 rs 30 and so that i don't even activate. Please look into the matter and help stopping them from deducting my balance again and again and also get back my previously deducted balance due to services i don't even use and has been activactivated by vodafone.
Number [protected]

Respected sir/mam,
My vodafone number [protected] deactivated by vodafone company on giving reason that i used it not 90 days as per government rules but i used it regularly and now i tried to contact to company care but not get proper answer and vodafone care said we already sold it to market. Just on 05/05/2017 my card deactivated and i try and try to get that. Many times i went to vodafone shop. First they said may be you get it into postpaid but now they refused to give my number. Please need your help. Thank you.

Nirmit bhatt

I had been a Vodafone postpaid customer for last 3 years and my postpaid limit is 9000 INR, Last Month i was travelling to Singapore where on airport i received a message offering international roaming, which i activated but i didn't received any payment terms or tariff for the plan i have activated but after a day my connection was disconnected without any warning, which can be verified by your system and as on my return i found that there was outstanding bill of 26, 000 which was a shock to me and for confirmation when i requested for an itemized bill in which they have even charged me for itemized billing but the bill format i have received do not carry details of my usage,

now when my limit was 9000 INR why my phone was allowed to operate till 26, 000 INR and why then it was disconnected. this shows that Vodafone system operates in a very non professional manner otherwise they should have flowed the norms and disconnection shod have taken at my limits
so i kindly request you to look in to this as i am calling customer care dept of Vodafone i m no it getting proper response

This is very ridiculous that the vodafone service provider are taking extra money form the customers such as the name of "other credits /charges.

Even after paying regular bill they are taking extra hidden charges from customers, and they are doing fraud with the public

In fact i and my whole family and group are using vodafone since last 8 years and in my bill i regularly saw that they are putting extra charges in every month's bill.
I have attached my recent bill for your reference in which they are mentioned
"other credits /charges" and amount is 100 rs

If it is not rectify immediately i will switch into the other service provider. From the next month only. And i require my 100 rs back to me at any cost.

Please take strict action on such type of scam by the vodafone company.

I have been served a legal notice by Vodafone due to bill payment issues. My bills were incorrectly calculated. In every follow-ups made by Vodafone I requested for the correctly calculated bill amount. However, instead of doing so, incorrect bill amounts would be carried over to the next billing period.

This lead to an aggregation of a huge bill amount (Rs 4000) which I refuse to pay because VAS services are being charged even though I have never requested for it. On the contrary I requested to suspend all VAS services for the rest of the time. Apparently, vodafone can suspend a number, but not VAS services.

and now, Vodafone sends me a legal notice to pay my bill, instead of keeping their promises to send the correctly calculated bill amounts. Everyone knows what kind of hoax bills postpaid users are sent to by Vodafone. Kindly understand that filing a legal case is a serious matter. If Vodafone intends to drag its customers down and not keep its promises, I'll be glad to post this in social media as well.

However, I have faith that Vodafone is always ready to help their customers.

Dear respected sir,

I am receiving miss call & message vulgar call every day every night
more time from this no [protected] on my sister mobile +91********15
please take a action on this number.
bellow i will attach his photo.
Mobile Phone: [protected]
Telecom Circle / State Gujarat
Network Operator / Service Provider: VODAFONE
Service Type / Signal: GSM

Regards,
jitumoni

On 15.5.2017, without my request vodophone company two services entertainment service and vodophone tv all channel pack. They deducted rupees 35 and 75 respectively. Again on 25.5.2017 vodophone activated fashion zone pack and deduced rs 4 with out my request. Every time they maintained these packs are activated as my request. But these statements are completely wrong. I have to deactivated these packs after sending sms. But i have to lose my balance. Vodophone intentionally activated packs and i have to pay. Plz reassure me this will not occur in future otherwise i have compelled to lodge a complain in tri.

Vodafone India (complaint)
out going sms
but for the passed 2 days my out going sms was blocked by vodafone server.

I got vodafone reply. but after watching that reply, i felt that Vodafone is neither taking seriously to its costumer or consumer forum. vodafone executive chandan replied that my porting code was rejected but i haven't sent any porting code that was clearly mention in above mail.

chandnan sent me the contact no of vodafone customercare. I called at mentioned no & told the whole story to vodafone executive, he put my call on hold & after some time my call was disconnected

it seems to me they just wanted get rid of it not to resolve the query.

could it be seen or i have to chase it for infinite time.

I changed my earlier company (Mphasis ind pvt ltd) 2 years back. Joined new company (Vodafone). I completed the online transfer of pf process. Both old and new companies verified and approved the transfer documents. My request is showing as "your request is in transit between epfo out and in office"
Can you please check why it is not processed yet by epfo department.
Details as below-

Uan :[protected]

Pu/pun/304198/5560

Hello sir
I am user of vodafone [protected] number.in this number company deducted 120 rs from main account on 16may2017 to 21may 2017.
On 17 may 2017 i am compalain on 199 than vodafone office say due to company system mistake this will be happend aftr some we return ur money but now i am complain more thn 5 time company no respond my compalin nd if i say to transfer my call to senior official than he cut our call direct.

I had recharged with INR 673 for international roaming concessional rates (Validity 10 days) on 29th May and INR99 (for international roaming activation) after I was told that it was the best option for my travel to Nepal for 3-4 days by customer care ([protected]). But the benefits of the recharge were not passed on and I was charged extremely high for the couple of calls I answered and the less than 1mb of data that I used during my stay in Nepal. Due to this I was not able to use my number in Nepal through out my visit there. I request you to look into the matter and ask vodafone to reverse all the charges as well as the recharge amount of 673 as I could not use the phone what so ever due to their fault.

Thank You

Please close your promotion about no 1 network ...because everytime they cheat and lie about package in my number [protected] ..I done every month 195 recharge and talk time bt never completely data given as per scheme

I am using the Vodafone number from past more than 9 years. After relocating to Hyderabad I tried to change the service provider (due to Vodafone Network not available / poor signals). But Vodafone rejected the application every time saying the bills are pending. Afterwords, I started facing lots of problems. I was not even able to make a call because of the non availability of network / poor signals. Forget about making a call I was not even able to receive a call or sms. I was simply making payments to Vodafone. Me a/w my husband visited near by Vodafone store end number of times to register complaint. In fact I called up the customer care also but all my efforts were in vain as there was no solution to the complaints. From past more than six months the situation is even worst. Am only carrying a handset with sim so I stopped making payments from Feb'17 onward. Now they have sent me a demand notice. I replied them asking for justification as to why should I make the payment but they didn't even bother to revert. Request you to look into this and resolve the issue.

Dear sir,
I was visited your vodafone store durga puri chowk delhi.
For bill regarding but service executive not attended politely. And i can't believe that vodafone service so bad.

Regards
Ashutosh tiwari
[protected]@gmail.com
[protected]

Baruipur vodafone mini store attendant has forcefully & illegally imposed us to convert the prepaid connection of mobile no.[protected] to postpaid one which is most inconvenient to me.
I also requested him to revert back to prepaid connection and gave him the reference of customer service centre advice but he ignored and said that it will take 4 months to be prepaid one or he would dismiss the sim forever.
The store attendant told about ignorance and incompetence of service centre personnel with rude expression.
My request to you to help me as early as possible as i am a customer of more than 10 years.

I subscribed Vodafone post paid services looking to the good image and services. I subscribed for plan Rs 299 plus taxes but during using the service I started getting SMS about subscription of various value added services like Dotbot etc.. I called customer care but of no use. Looking to this I got my number ported. Vodafone is a big cheater. I would never recommend it. Company should resolve such problems it it wants to retain its market share else it would perish soon. Recently after getting the services discontinued, I have received Notice of Payment which is totally unjustified. The company has to be pulled in the consumer forum if problem not resolved.
Rajendra Singh Rathore
Vodafore Account ID 33856254
Number [protected], e-mail [protected]@yahoo.com