Vodafone India Complaints & Reviews

I got vodafone reply. but after watching that reply, i felt that Vodafone is neither taking seriously to its costumer or consumer forum. vodafone executive chandan replied that my porting code was rejected but i haven't sent any porting code that was clearly mention in above mail.

chandnan sent me the contact no of vodafone customercare. I called at mentioned no & told the whole story to vodafone executive, he put my call on hold & after some time my call was disconnected

it seems to me they just wanted get rid of it not to resolve the query.

could it be seen or i have to chase it for infinite time.

I changed my earlier company (Mphasis ind pvt ltd) 2 years back. Joined new company (Vodafone). I completed the online transfer of pf process. Both old and new companies verified and approved the transfer documents. My request is showing as "your request is in transit between epfo out and in office"
Can you please check why it is not processed yet by epfo department.
Details as below-

Uan :[protected]

Pu/pun/304198/5560

Hello sir
I am user of vodafone [protected] number.in this number company deducted 120 rs from main account on 16may2017 to 21may 2017.
On 17 may 2017 i am compalain on 199 than vodafone office say due to company system mistake this will be happend aftr some we return ur money but now i am complain more thn 5 time company no respond my compalin nd if i say to transfer my call to senior official than he cut our call direct.

I had recharged with INR 673 for international roaming concessional rates (Validity 10 days) on 29th May and INR99 (for international roaming activation) after I was told that it was the best option for my travel to Nepal for 3-4 days by customer care ([protected]). But the benefits of the recharge were not passed on and I was charged extremely high for the couple of calls I answered and the less than 1mb of data that I used during my stay in Nepal. Due to this I was not able to use my number in Nepal through out my visit there. I request you to look into the matter and ask vodafone to reverse all the charges as well as the recharge amount of 673 as I could not use the phone what so ever due to their fault.

Thank You

Please close your promotion about no 1 network ...because everytime they cheat and lie about package in my number [protected] ..I done every month 195 recharge and talk time bt never completely data given as per scheme

I am using the Vodafone number from past more than 9 years. After relocating to Hyderabad I tried to change the service provider (due to Vodafone Network not available / poor signals). But Vodafone rejected the application every time saying the bills are pending. Afterwords, I started facing lots of problems. I was not even able to make a call because of the non availability of network / poor signals. Forget about making a call I was not even able to receive a call or sms. I was simply making payments to Vodafone. Me a/w my husband visited near by Vodafone store end number of times to register complaint. In fact I called up the customer care also but all my efforts were in vain as there was no solution to the complaints. From past more than six months the situation is even worst. Am only carrying a handset with sim so I stopped making payments from Feb'17 onward. Now they have sent me a demand notice. I replied them asking for justification as to why should I make the payment but they didn't even bother to revert. Request you to look into this and resolve the issue.

Dear sir,
I was visited your vodafone store durga puri chowk delhi.
For bill regarding but service executive not attended politely. And i can't believe that vodafone service so bad.

Regards
Ashutosh tiwari
[protected]@gmail.com
[protected]

Baruipur vodafone mini store attendant has forcefully & illegally imposed us to convert the prepaid connection of mobile no.[protected] to postpaid one which is most inconvenient to me.
I also requested him to revert back to prepaid connection and gave him the reference of customer service centre advice but he ignored and said that it will take 4 months to be prepaid one or he would dismiss the sim forever.
The store attendant told about ignorance and incompetence of service centre personnel with rude expression.
My request to you to help me as early as possible as i am a customer of more than 10 years.

I subscribed Vodafone post paid services looking to the good image and services. I subscribed for plan Rs 299 plus taxes but during using the service I started getting SMS about subscription of various value added services like Dotbot etc.. I called customer care but of no use. Looking to this I got my number ported. Vodafone is a big cheater. I would never recommend it. Company should resolve such problems it it wants to retain its market share else it would perish soon. Recently after getting the services discontinued, I have received Notice of Payment which is totally unjustified. The company has to be pulled in the consumer forum if problem not resolved.
Rajendra Singh Rathore
Vodafore Account ID 33856254
Number [protected], e-mail [protected]@yahoo.com

This is regarding the corporate plans of vodafone which we want to be activated in our mobile numbers but till now it is not activated, mentioned below are the detail

[protected] - red4business_349_2017
[protected]-red4business_349_2017
[protected]-red4business_349_2017
[protected]-red4business_349_2017

Kindly do the needful as soon as possible

Please block my sim since my mobile is lost. My mobile number is [protected].
Thanks and regards,
Sudha

We are having 36 mobile connection in the name of central bank of india. We had requested vodafone for porting our number from vodafone to airtel. In the first week of april 2017. Even the after the lapse of almost 2 months our numbers have not been ported to airtel and raising the quarry again and again.
Unique porting code is send by the company for porting request but subsequently our porting request is cancelled for one or other reason.
We are facing lot of hardship. We are enclosing the list of following mobile numbers which need to be ported immediately.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
kindly look into the matter and consider our request at the earliest. Our bank email id is [protected]@centralbank.Co.In.

I shifted to Mumbai from Pune in the first week of Feb. On 9 Feb, I called vodafone customer care to initiate Roam like home to avoid roaming due to circle change.
In April I realized the bills charged to me are much higher than expected. On 8th May I again contacted customer care to mention network problems and to reconfirm the roaming circle change on which I was assured. (Complaint No[protected]. In May bill I still found the issue continuing, after multiple follow up from my side I was told it is not activated yet and last request was rejected. I request roaming again on which the customer care representative said it can not be activated, I asked him to connect with the supervisor, after talking to the supervisor, The roam like home for this number was finally activated on 9 may, 10:14 am. It takes 3 months to activate roaming service from Vodafone.

Now the surprise element is that even after requesting for Roam like Home, and Vodafone being a failure in activating it on time, they have charged me a roaming of 2235 within Mumbai, I being a mumbai resident now. And have failed to address all my complaints, requests and waiver off.

Now they are torturing me by calling for payment, when I ask the executive to resolve my pending complaint so that I can pay the bills they have no solutions and would disconnect the phone giving wrong commitments. Now they have deactivated my number without resolving my issues.

These are the list of Complaint Ids given to me to address the issue, on which i have been following up twice and thrice everyday. But the new voice on calls says that the request have been rejected, of which there is no communication to me until I call:

7 May Complaint ID[protected]
20 May Complaint ID[protected]
21 May Complaint ID[protected]

Yesterday, 23 May I got a call from Vodafone customer care at 3:03 pm from this no:[protected], the lady assured that she is putting the roaming waiver on approval. But the phone no got barred in evening and after calling the customer care I am informed that the case is closed.

This is the most horrible experience from Vodafone till date and this being my official number is also leading to business losses as it is barred now.

I request an immediate action on this, waive off of roaming charges as I have applied for Roam like home and most importantly activating the number right away.

I upgraded my sim to 4g on 1st may, 2017. I am eligible to get 4gb of 4g data. I applied for free 4g sim from following url:https://www.vodafone.in/discover/mobile-internet/upgrade-to-4g-sim?section=c...⇄
In this it clearly says that "share your details to get 4g sim & avail 4gb free (10 days of validity) offer".
Attached the screen shots.

Still i haven't received any 4g data. I have continuously contacted the customer service. No response from customer care team. Even i am not able to talk to customer service on 198 as it says sorry can't process your request. I have schedule call back since 2 days. No call back from vodafone team. Worst experience with vodafone ever. Lost my trust towards vodafone.

Also attached the screen shot of email saying that "i have gone through your concern and have checked with my concern department, hence i would like to confirm you that i have raised request to assign you that benefit and the same will get done within 24 hours. Your service request number is: [protected]"

Dear sir,
Please send details of my connection no.[protected]& [protected] which numbers of incoming calls &outgoing calls details. I reqest you please send other details receivd sms and sending sms detail. The number use my douther. I want precotion. For security please send details of this number. I hope sir you are help me. So please send details on my email [protected]@gmail.com

My Vodafone device for the no [protected] is not able to send outgoing text messages. When I went to the Gotri Road store (opp Pashabhai Park in Vadodara) there was extremely bad customer service from Mr Monish and the manager, Mr Vishwa Kumar- who was shouting at the customers - one expects better from Vodafone is it is to survive and thrive in a competitive market place. I would like to see an apology from Mr Kumar and my text message issue resolved. Sincerely Dipak Patel

I am trying to convert my postpaid sim card ([protected]) to prepaid from 27December2016 till date.
Visited vodafone store several time in between, but no result.
submitted document trice in Vodafone store (address: near Municipal corporation, Latur, Maharashtra.)

I am paying bill for same without any usage.

please help
Gangaram Eakmbe
[protected]

On 16 05 2017 ... Recharged for 999 and was told I'll get 22gb ... i dint get my 4g data but I received a message saying recharge successfull ... I called customer care, no response ...
a week before that, upgraded to 4g sim from 3G sim, I was told that I'll receive 4gb data for free, but I dint get any free data ...
these are issues which I called to complain to customer care thinking that it can be solved ... but customer care first 25 mins to answer and then they forwarding my call on and on and on and on ... finally call gets cut ... I have explained to various customer service executives but nobody helped nor responded ... nobody even registered my complaint even after they confirmed on their computer that what I'm saying is true ... I'll change my network soon but what about my 999 rupees ...

I was convinced by a Vodafone person that converting prepaid to postpaid plan is beneficial. So I converted my number ([protected]) at Vodafone store, Khanna a market, Lodhi Road.Iwas told that after few hours my prepaid will stop working and postpaid will start working. Verification was also done . It's my official number and daily many important calls are done and received on this number. But the SIM is still not activated. I regret changing my plan. After seeing all online complaints I am even more worried.Vodafone has lost its reputation. Please look into the matter and get the problem resolved.

Dear Sir,
In a promotional offer Vodafone India provide me 24 GB of 4G data Free for three months ( 8 GB per months).
But they do not activated my my 4G services.
After many call on customer care, they said you have to activate an another data pack to use these services,

Which is not notified while giving free offer of 24 GB data, No messages no mail for the term and conditions.

I am very upset, with there response,
I felt cheated with the response of company
I want them to compensate with value of my time making customer care calls, and stress and mental tension.