Vodafone India Complaints & Reviews

This is regarding the corporate plans of vodafone which we want to be activated in our mobile numbers but till now it is not activated, mentioned below are the detail

[protected] - red4business_349_2017
[protected]-red4business_349_2017
[protected]-red4business_349_2017
[protected]-red4business_349_2017

Kindly do the needful as soon as possible

Please block my sim since my mobile is lost. My mobile number is [protected].
Thanks and regards,
Sudha

We are having 36 mobile connection in the name of central bank of india. We had requested vodafone for porting our number from vodafone to airtel. In the first week of april 2017. Even the after the lapse of almost 2 months our numbers have not been ported to airtel and raising the quarry again and again.
Unique porting code is send by the company for porting request but subsequently our porting request is cancelled for one or other reason.
We are facing lot of hardship. We are enclosing the list of following mobile numbers which need to be ported immediately.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
kindly look into the matter and consider our request at the earliest. Our bank email id is [protected]@centralbank.Co.In.

I shifted to Mumbai from Pune in the first week of Feb. On 9 Feb, I called vodafone customer care to initiate Roam like home to avoid roaming due to circle change.
In April I realized the bills charged to me are much higher than expected. On 8th May I again contacted customer care to mention network problems and to reconfirm the roaming circle change on which I was assured. (Complaint No[protected]. In May bill I still found the issue continuing, after multiple follow up from my side I was told it is not activated yet and last request was rejected. I request roaming again on which the customer care representative said it can not be activated, I asked him to connect with the supervisor, after talking to the supervisor, The roam like home for this number was finally activated on 9 may, 10:14 am. It takes 3 months to activate roaming service from Vodafone.

Now the surprise element is that even after requesting for Roam like Home, and Vodafone being a failure in activating it on time, they have charged me a roaming of 2235 within Mumbai, I being a mumbai resident now. And have failed to address all my complaints, requests and waiver off.

Now they are torturing me by calling for payment, when I ask the executive to resolve my pending complaint so that I can pay the bills they have no solutions and would disconnect the phone giving wrong commitments. Now they have deactivated my number without resolving my issues.

These are the list of Complaint Ids given to me to address the issue, on which i have been following up twice and thrice everyday. But the new voice on calls says that the request have been rejected, of which there is no communication to me until I call:

7 May Complaint ID[protected]
20 May Complaint ID[protected]
21 May Complaint ID[protected]

Yesterday, 23 May I got a call from Vodafone customer care at 3:03 pm from this no:[protected], the lady assured that she is putting the roaming waiver on approval. But the phone no got barred in evening and after calling the customer care I am informed that the case is closed.

This is the most horrible experience from Vodafone till date and this being my official number is also leading to business losses as it is barred now.

I request an immediate action on this, waive off of roaming charges as I have applied for Roam like home and most importantly activating the number right away.

I upgraded my sim to 4g on 1st may, 2017. I am eligible to get 4gb of 4g data. I applied for free 4g sim from following url:https://www.vodafone.in/discover/mobile-internet/upgrade-to-4g-sim?section=c...⇄
In this it clearly says that "share your details to get 4g sim & avail 4gb free (10 days of validity) offer".
Attached the screen shots.

Still i haven't received any 4g data. I have continuously contacted the customer service. No response from customer care team. Even i am not able to talk to customer service on 198 as it says sorry can't process your request. I have schedule call back since 2 days. No call back from vodafone team. Worst experience with vodafone ever. Lost my trust towards vodafone.

Also attached the screen shot of email saying that "i have gone through your concern and have checked with my concern department, hence i would like to confirm you that i have raised request to assign you that benefit and the same will get done within 24 hours. Your service request number is: [protected]"

Dear sir,
Please send details of my connection no.[protected]& [protected] which numbers of incoming calls &outgoing calls details. I reqest you please send other details receivd sms and sending sms detail. The number use my douther. I want precotion. For security please send details of this number. I hope sir you are help me. So please send details on my email [protected]@gmail.com

My Vodafone device for the no [protected] is not able to send outgoing text messages. When I went to the Gotri Road store (opp Pashabhai Park in Vadodara) there was extremely bad customer service from Mr Monish and the manager, Mr Vishwa Kumar- who was shouting at the customers - one expects better from Vodafone is it is to survive and thrive in a competitive market place. I would like to see an apology from Mr Kumar and my text message issue resolved. Sincerely Dipak Patel

I am trying to convert my postpaid sim card ([protected]) to prepaid from 27December2016 till date.
Visited vodafone store several time in between, but no result.
submitted document trice in Vodafone store (address: near Municipal corporation, Latur, Maharashtra.)

I am paying bill for same without any usage.

please help
Gangaram Eakmbe
[protected]

On 16 05 2017 ... Recharged for 999 and was told I'll get 22gb ... i dint get my 4g data but I received a message saying recharge successfull ... I called customer care, no response ...
a week before that, upgraded to 4g sim from 3G sim, I was told that I'll receive 4gb data for free, but I dint get any free data ...
these are issues which I called to complain to customer care thinking that it can be solved ... but customer care first 25 mins to answer and then they forwarding my call on and on and on and on ... finally call gets cut ... I have explained to various customer service executives but nobody helped nor responded ... nobody even registered my complaint even after they confirmed on their computer that what I'm saying is true ... I'll change my network soon but what about my 999 rupees ...

I was convinced by a Vodafone person that converting prepaid to postpaid plan is beneficial. So I converted my number ([protected]) at Vodafone store, Khanna a market, Lodhi Road.Iwas told that after few hours my prepaid will stop working and postpaid will start working. Verification was also done . It's my official number and daily many important calls are done and received on this number. But the SIM is still not activated. I regret changing my plan. After seeing all online complaints I am even more worried.Vodafone has lost its reputation. Please look into the matter and get the problem resolved.

Dear Sir,
In a promotional offer Vodafone India provide me 24 GB of 4G data Free for three months ( 8 GB per months).
But they do not activated my my 4G services.
After many call on customer care, they said you have to activate an another data pack to use these services,

Which is not notified while giving free offer of 24 GB data, No messages no mail for the term and conditions.

I am very upset, with there response,
I felt cheated with the response of company
I want them to compensate with value of my time making customer care calls, and stress and mental tension.

This is Bhargav Chemuturi from pune bearing mobile number : [protected].
Please activate my services.

I transferred amount of Rs. 15, 000/- through Vodafone Quick Bill Pay website dated 12.05.2017 12:23:18 Transaction ID :IUTI[protected]
by mistakenly paid excess amount of Rs. 12219.77
I Visited in your Vodafone Store Wakadewadi dated 15.05.2017, raised the complaint, but not received any feedback & update

I had an old vodafone number that i wanted to activate after a year since i was abroad. They me took my pan card number copy and said that the number would be activated ina days time. Its been over two days i have ben calling the vodafone customer care who said it would be activated in a hour, sometime half an hour and now they say they cannot see my number at all and will have to go to the store for activation.. Very sad that they are nor able to helpme with the same... Poor service... Just needed to activate my sim but in vain... Seems dubey

Dear sir
Yesterday i give a call call number is [protected] this person talk to me our number in a offer in internet plan only 59 rs 1 gb 3g/4g data and unlimited 2g data 6 months than i talk to yes activated it but few second ago i received a sms my plan is 299rs
What happen i am activate not this plan
So resolive this problem

I have been recieving messages from vodafone from past a few days saying that follo pack has been activated upon my request with 35 rupees deduction. What request? I dint even request for any and i am really dissapointed with this kind of service, this totally cheating on consumers. Please reverse the charges because this is causing lot of problems. I will pursue this matter if this issue isnt resolved. My number is [protected]

Dear Team,

I have been trying to send an SMS to Port my Vodafone No to Jio since past 1 week, but i am unable to do it, they blocked the port request. On calling the customer care i have been told that i am under a prepaid plan in which porting is not allowed, this is ridiculous.

This is forcing the customer to stay with them.

Request your assistance on the same

Hi,

I am trying to port my number from vodafone to airtel since the corporate plan from the company has changed.

However vodafone seems to block the portability and doesn't allow me porting details using PORT

Request you to kindly look into this as this seems to be ploy to block and is a harassment from the company.

THanks.

Hi please block my Sim card no [protected]. I have lost it.
For more information contact me on [protected]

There is a activation of MConverge Fashion [protected]@99 & reported bill for INR.

I come to know only during the month bill generation & there was no SMS for this activation.
This month Vodafone bill deducted 99/- MConverge Fashion [protected]@99, which I never activated. Customer care executive is not giving any valid answer for this bill.
Please look in to this & Vodfone team want's money any other form.
[protected]