Vodafone India Complaints & Reviews

I have recharged rs 149 via paytm account on my mobile no[protected] dated 4-5-17 TransID KR[protected].and i have been charged Rs 129 as access fee.i hope that this issue gets adressed ASAP

Sir this is Rahul Dahiya MCA in airtel tower ltd. My friends phone has been lost today please support me urgently tomorrow ownwards. He uses vodaphone no. I want last trace sim support. Please contact me [protected]

I want prepaid call list of [protected] for the month of march april may 2017ou were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields. The more complete your complaint will be, the better it will be recognizable by search engines, which will make it available to wider audiences. Don’t forget we are here to help you!

I have recharged with rupees 99 after seeing the special offer that it will give 1gb 3g data for 28 days but i got only 400 mb for 10 days only.. I have recharged it with my freecharge account online. And also am trying to get connect with vodafone customer care but it won't show any options to speak with the customer care. They are only cheating the customersi think so.. It's worst network.. It's better to port to airtel.

Hello,

Nedumprom, Kerala PIN: 689110
This place has a very low network coverage for Vodafone.
Kind have some time to resolve this issue.

Vodafone are just increasing my unbilled amount.. They are only activated plans and activated without any information... Unnecessarily charged 500 rs extra bill on my postpaid... Discussed with executive people several times and they just agree with the waiver.. But still charges not effected.. Totally irritated with unnecessary bills... Please do not use vodafone postpaid...

Thanks
Sai kishore
[protected]

I purchased a sim card from one of the Vodafone Dealers in Mumbai region and paid Rs.300 as charges. All the documents are handed over to the concerned's salesman. It has been 4 days today and my number is not activated till date. When called vodafone customer care (mumbai), they said that the documents are pending till date. Even i have received the verification call from vodafone. Now, when i am approaching the vodafone authorised agency,...

My Vodafone no is [protected] and I am already get a plane rupes 347 company promise to give 1 GB data and anlimited Colling in. 28 days but company not give Colling plane

My balance has been deducted without any reason.
And after inquiring at store, they behave very rudely and did not respond properly.
No response on customer care no.
Tried to contact no of times but no answers on 198 or other contacts.

Your 4g doesn't even provide the speed of 3g and to add to that I don't know where all the data goes when the speed is not there. I see videos too at not more than 360p. I have got 20gb data in my plan and all get consumed and whenever I try and work or try and see video or any task that require a dedicate connection, the speed sucks badly. Please get thks fixed for me or I ll have to file a case in consumer court and I will port to airtel for sure.

I have a prepaid Vodafone connection. I got an offer on the 15-Mar-2017 through SMS that if I recharge with Rs 342/- on the same day, I would get 1 GB of internet every day and all landline and mobile calls across India for 56 days. Also, it was mentioned that this offer has one year pay protection. Accordingly, I availed the offer and after 56 days when the offer was about to expire on the May 10th, I tried reaching out to Vodafone Care through 199. I was told that if I recharge now with Rs 342/-, the same offer would be valid only for 28 days for me. I was surprised and asked them why so as I received an SMS stating that the offer is for 56 days with one year pay protection. They said in that case kindly go to nearest Vodafone Care shop, show them the SMS, they would be able to help you out. I went to the Vodafone Care, but in vain. They suggested me to raise this as a complaint to the highest authority and provide a screenshot of the message also. After that I reached out to Nodal office and Vodafone Appellate authority. Till date they have been playing the same broken record stating that the offer is valid only for 28 days. To me it looks like they are cheating the customers just to distract them from the reliance Jio offer, as the Reliance Jio offer was rolled out that time. Please help me how to proceed with this further.

Hi i am a vodafone user. I had incorrectly typed the password and now it shows that it needs a puk code. The problem is that i don't have an account in vodafone 'my account'. Now i can't start an account to find the puk code as it requires a verification code which i can't receive as my sim is locked.
I hope you understood the matter.
Please look into this matter and send the puk code to [protected]@gmail.com
I would be pleased if reply quickly
Thank you

My vodafone without information deducted and charge my last 3 months bill (Zeen super model_90_n)

Rom morning my vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.Please unblock the sms barring

Mobile Number - [protected]

1. I had called the customer care and applied for disconnection of my number in the last week of March 2017. The customer care guy informed that within 7 days the number would be disconnected. I also asked him wat would be the final bill and he informed me that it would be 280 which is immediately paid. On the same day I had stopped using the number.

2. After that I did not receive...

I am not getting the signal in my phone it searching for a while and it shows no service please help me please.when ever I switch on my phone it searches for singnal and it shows no service it is great problem I restarted my phone several times but no signal on my phone please please please please please please please please please please please please please please please please please please please help me.

I am writing this mail to complain regarding delay in getting services from your end.

I lost my i phone on[protected] along with my wallet and i have also registered an fir for the same. I have attached a copy of my fir. I got my sim blocked on the same day i. E. On 14 may, around 9 p. M. Now next day i went to vodafone store in hiranandani, powai, mumbai to get a new sim with the same number for which i was asked to submit a copy of my pan card, they asked me that the sim will get activated within 2 hours and its already been more than 90 hours that my sim hasnt yet activated.

Today i again went to vodafone store at hiranandani where the vodafone executive named abhijeet told me that he will again start the process and asked me for pan card which i gave and i asked him 5 times is there a possibility that i need to visit the store again. He said no the sim will get activated within 2 hours. Its already been 5 hours but my sim hasnt yet activated. I am a student studying at iitb and i have lost my phone my money and now vodafone is giving me so much pain. Please do the needful asap.

I didnt expected such a poor services from vodafone.

Please take an immediate action for the same.

Sincerely

Hello Vodafone

Vodafone No: [protected]

I’m writing regarding an issue that i have been facing since my last bill. I have spoken to 5-6 different different customer service executives relating the same including a few senior ones- all i get is an assurance of a quick resolution and false proimise of getting a call back. All executives whom i’m listing below have admittance of the error from Vodafone and a reversal of the extra charged money for the same.

1) tauhid

[protected]

2)shivani shelar

3)Muzzamil shaikh

interaction no[protected]
4)Benedicta

The case we have is fairly simple. I travelled to thailand and activated Daily_500 service. The instruction for the activation was given on 17th April at 0130hrs IST. I was told that the activation will be done with in two hours. After this i boarded a flight to thailand and landed there at 0745hrs Thailand time. This is approximately more then 4.5hrs later. As soon as i landed i chose the DTAC service and i received a message from vodafone saying that my Daily_500 service is active.

As per the deal i was to be charged 1 INR per MB of data usage. But for reasons best known to vodafone i have been charged 3115 INR for the same. This is wrong on two counts

a) the instruction was given well in advance when i was still in bombay
b) you cannot charge me a premium for roaming service and also add additional charges for the same

I’m a 17year old premium Vodafone customer. Since last 15 days i have made genuine effort from my end to resolve this issue. As a responsible customer i have also made a voluntary payment of 5000 INR even before the issue is resolved. I particularly remember speaking with Mr. Muzammil Shaikh at 3 different occasions and explaining him the same. He admitted to this being a Vodafone error as according to him the service should get activated within two hours of the instruction (i was mid air then, hence couldnt have used the data service). He promised me on 3 different occasions to call me back the same evening with a satisfactory resolution. But nobody from vodafone has called or bothered to look into the issue

Its truly being a harrowing experience dealing with Vodafone customer service. I wonder if you can treat your loyal and premium customer like this - what would be the case for the new ones!

I hope to get a quick revertal on the same

Disappointed customer

Zak

I have paid 1411.45 towords my mobile no [protected] dated on 12/05/2017
Again they asked me to pay 300/- which i paid on 15/-05/2017.
Dated on 17/05/2017 i paid 650/- still compani says 950/-is my balance amount i dont have any word to say about vodafone now till date my port not all done

Hi,
My name is neha and my vodafone number is [protected]. I have resquested to deactivate vodafone data plan in the month of january and it is still being charged to me. I have tried to reach customer care and i had a conversation with mr. Sunil the floor manager but he has also not responded. I visited vodafone office in bangalore also. I have left a message on vodafone facebook page also. After getting so much harrassed, this issue is still not resolved and so much bill has been charged to me. Please help me in this regard.
Thanks,
Neha
You can reach me on mobile number #[protected]