Vodafone India Complaints & Reviews

I want to deactivate my SIM card- [protected], as the phone is lost. I will pick up a duplicate SIM card on the same number.

Hello Team,
I just ported my Idea SIM to Vodafone. My SIM is activated and deactivated by Vodafone by saying some comments about address. Even I am using another Vodafone SIM with same address. Now they are not activating my SIM and not allowing me to port my SIM till 3 months. My complaint is either they should allow me to Port my connection or it should be activated without any delay. I have visited and talked as much as possible. We are paying for service not for tortured. We want service without any tension if they can't provide just give clarification for the same and we will take care for that. But should not deactivate SIM without any information. Now If I try to call their they misbehaved with me by saying we can't do anything for you.

Thanks

My monthly rental is 699 and i am receiving bill of 978 since the past 2 months... When i called customer care they said International roaming is active since 15th march... Y the hell has it been activated without my consent nd y shud i pay fr services whic i haven't used... Dint even receive any msg when it was activated... customer care ppl nt helpful at all... they dont mind if we change our service provider.. i am nt gonna pay extra

Dear team,
My internet is not working on [protected] and before a week, i've registered complaint, no. Is [protected]. But still not getting any response from your side, neither your representative have call me nor you guy's have solved my problem. Kindly help me regarding this or if you are not able to solve this problem say clearly i will port my sim card to some other network operator. Even you guys have put my no. On DNC, my call not get connected to your customer representative.
Thank you
BR//
Mohit

I'm complaining about lost my sim no ([protected]) I was visited on your vodafone mini store talab tillo Jammu on[protected] and I provide all the the documents on the demand of your customer care executive and gave her to Rs 60 for the recharge but today[protected] still my no/sim is not activate and I call your CCE and he told me the Vodafone mini store not forward request to the company this shows Vodafone company not care about their customer Its very bad ( Ganesh Singh [protected])

Vodafone (Park street kolkata) executive namely javed mislead-ed me saying that i am not eligible for plan super349 instead he insisted to change my plan to super549. I gave a request to activate super349 plan on 30th april 2017 though and it got activated as well but later on after the activation the plan was again changed to 549 from same vodafone store without my consent. After that i have raised complaints number of times through ivr but it has not been resolved yet. This is pathetic and fraud.

Dear,
Sir/Madam
I am not satisfied with my bill of this month. I talked to your Customer care executive. He told that Rs.500 will be refund from actual bill. i-e the bill amount will be Rs.614 please do needful.
This is my postpaid Vodafone Mobile no.[protected].

Hello Team,

Due to phone loss we had purchase the new sim, but without knowing us Vodafone store Staff (Miss. Sneha) changed my Plan from Rs.399 to Rs.499 and after 24 Hours my sim is not yet activated, also there is Extra Amout get charged in Billing as a Roming Charges, I havent went outside the Maharashtra then How there is Roming Charges Applied, after doing chat with exective they told it is National Roming Charges Rs, 300.

Vodafone Service is now getting very Cheap Service than other service Provider.

Store Address
Shop No 13, Mata Parvati Apt, Katemanivli Naka, Kalyan East, Thane, Mumbai, Maharashtra 421306

Thanking You,
Suryakant Ingole
[protected]

Some Aditi from Vodafone called me on 11 may for pre to postpaid transformation. I gave her the documents on 12 th and I got a postpaid Sim and I was told that the Sim will start working in 1-2 days. I called her today 5-6 times and she answered once and said that she is on leave today and won't help. Worst service ever!! When will my postpaid Sim start working
Aditi-[protected]

From last 2days after full talk time recharge of rs110 daily rs35 vas pack they are attached without my request or any subscription click.. As per the trai ruless if customers deactivate services within 24hrs the reimbursement should be full filled but here nothing is happening as per gov rules... [protected] is my punjab vodafone number i'm using from since long for incoming purpose it's good but after recharge if you balance they will start doing deduction and didn't follow any kind of rules..

Dear sir

Pls trace this no.[protected] this no.vinod dhyani person totally fraud so pls I humble request that trace this address and will be contact me my no.[protected] and send mail I'd [protected]@gmail.com

Helo sir i say something about 4g net because i recharge 345 monthly pack but the net was no going on speed for what reason net no give speed.. Pls solve this problem..in emergency..

Dear sir/mem
My no [protected] is uttar pradesh
And now i m in punchkula haryana
I am using vodafone from a long time but today i am unsatisfy from your customer care service bcoz i call your customer care minimum 6 or 7 times at 11:30 pm but they not speak or after that call put on hold. I have some problem at that time thats why i called customer care but they are not understand my problem bcoz they play with my problem
I don't know which customer care received my call but i wants to know about all info that person who receives my call nd he not speak (Muted) nd put call on hold again nd again in 7 or 8 times
I[censored] not able to help me than plz off my no.
Or i leave your company
Thanku

I getting a message of a Rs 0.04 is deducted for 0 MB data usage in my Vodafone SIM even though my data is not on my mobile phone. This happens at regular intervals. Please help. My Mobile no is [protected]. I have also seen many people are facing this same problem but vodafone is not doing anything about it. Vodafone if you continue do this I will port over to another provider.
Vodafone if you are seeing this and care about your customers and don't want to lose business please help in this regards.

Today i have recharged for 142 rs.
By that i could get 1 gb 3g internet.
I saw that offer through my vodafone app.
But after recharging i got only half of that.
I have raised my complaints to vodafone.
But they simply said offer has expired.
By this what i can conclude?
Is app is fake?
Is am fool?
I need my money back
Or i need my full data pack benefits.

Mobile No. [protected]
Relationship No. 68103907
Payment receipt No. KER048C170513_33117530 dated 13 May 2017

I was using a Post Paid mobile number [protected] of Vodafone since May 2016. Because of difficulty in paying the bills as the Retails outlets or Mini Stores in Wadakkanchery, Trichur were not able to give me the bill amount in time. At least 3 time I have to approach them to pay the bills and hence I decided to cancel the connection in September 2016. In turn I have given a written request to Vodafone Vadakke Stand, Trichur office and I didn't get any receipt for the same but number got disconnected as the counter staff verbally informed and there was no due for payment. Further more, I didn't get any confirmation from the counter staff that time. I didn't suspect this type of cheating.

Yesterday (12.05.2017) afternoon I received a call from Vodafone office (No. [protected]) advising me that there is an unpaid bill of Rs. 595.00 on account of mobile no. [protected]. I tried to explain the caller that as of the time of cancellation (September 2016) there was no bill due to pay and how it come after 8 months. She suggested me to contact nearest Vodafone office to clear the situation.

Today (13.5.2017) I went to Vodafone Retail outlet in Ottupara and they told me that they are unable to give any payment details of this cancelled number as this case is of 8 months old. Then I went to Vodafone Mini store, opposite Divine hospital in Wadakkanchery and unfortunately it was not open and waited there from 10.15 AM to 11.30 AM. The I met another person facing the same scenario his number was deactivated long ago and he got call from Vodafone asking for overdue payment.

After unsuccessful waiting at Mini Store I went to Vodafone Vadakke Stand, Trichur office and got token 141. When my turn came I went to Counter F and tried to explain about the phone call and situation about the cancellation of number. She was adamant to listen or giving answer to my queries (She was wearing that fancy Vodafone Tshirt but without NAME TAG). She was telling that regardless whatever the situation may be I have to pay the bill and she was not ready to accept my claim that the number was cancelled before 8 months.

In between a man wearing same fancy Vodafone Tshirt but without NAME TAG started to irritate by interrupting our conversation. He was claiming that he is the Manager. Surprisingly I didn't see any managerial quality in his behaviour or culture in him. He never bothered to introduce himself by name as a minimum courtesy of a MANAGER. I felt like he is pretending or disguising as a MANAGER himself. That is not my business anyway. But he threatened me that he will put me in legal case on account o[censored]npaid bills without hearing my explanation. First time I heard that a private telecom provider personnel got the privilege of framing a case against an ordinary Indian citizen for pointing out irregularities on possible computer entry.

Come back to my case, I have paid an amount of Rs. 595.00 vide receipt number KER048C170513_33117530 dated 13 May 2017 (copy attached). Please check my account using the service of professional staff rather than the unprofessional fancy dressed clowns and arrange to refund the amount of Rs. 595.00 paid in the name of a cancelled number after 8 months.

I have called [protected] several times to inform that the so called over due payment as per your records has been cleared from my side but no response from the other side. Typical Vodafone service, that is what I have to say.

As a citizen of India and still a customer of Vodafone, I would suggest you to recruit capable staff with an inborn talent to work or train the coarse stuff in a way that they can deal with customers of different background if you want to stay alive in the market.

I shall be much pleased if you could check the figures entered in the system properly and go through the matter in a professional manner. I am sure that I can get refund of my Rs. 595.00 without delay.

Thanks & Regards
Abubaker Siddhik

Not attend customer care call and give all wrong details

Hi Team,

This is with regard to my number [protected], instate of confusion i have requested to closed my internet connection for above mention number, however after discussion with Vodafone on 6/05/2017 at 06:32PM., Rupali Gade from vodafone has confirm me that my plan will be activate, however after that they again refuse to activate that plan,

Being associate with Vodafone from last 10 years and having three connection . It really feel that vodafone dont care about their customer and for them one single customer doesn't mean anything irrespective how long it is associate with this brand

Would request you to look into this matter asap and help me to resolve this as after two week brand value of Vodafone is getting shattered

Regards
Gurvinder Singh
[protected]

Balance deduction auomatically for something games and all even in past my balance has been deducted for the service i hv not rrqusted for nd no response from 198 nd even after registering port request there has been no response in past for something vodafone play the vodofaone deducted my balance that ws a sum of rs 150 nd even this time too 150 rs have been deducted from my balance.

Incoming and outgoing facility is not available in my Vodafone number my number is[protected] I will request to you start my facility now