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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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P
pavanpn1009
from Delhi, Delhi
May 12, 2017
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Address: Bangalore, Karnataka, 560072
Website: www.vodafone.in

My name is Pavan P. My mobile number is +[protected]. I have faced many issue with the amount deduction on some services for which I have not authorized. I have visited the nearby customer care and was promised for refund, which never happened. For your information, I have consulted consumer court for this illegal authorization of services. Please check and do the needful.
Jun 23, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Vodafone India Customer Care's response
Hi Pavan,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India
May 16, 2017
Updated by pavanpn1009
I spoke to one of the executive and again was promised for refund of 17 rupees against the data pack, but not for the subscriptions which was not authorized from me. As she said they had to refund 17rps but I got 10rps, in which 7rps again was deducted for no reason. I have no idea what is going on with Vodafone, having a very bad experience with this cheap service.
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    nikita modi
    from Mumbai, Maharashtra
    May 12, 2017
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    Address: Chennai, Tamil Nadu, 60007

    HI,

    I am a not so proud user of vodafone. A month back I switched my vodafone 3G sim to 4G sim assuming that i will 4G mobile network.

    But that is not the case. I got 345 recharge done which says unlimited calling and gives 1GB/day 4G data. I got 3G insted of 4G.

    Inspite of repeatative complaints they just close the request by stating network upgradation activity is going on and soon you will get 4G data.

    I am paying for want I am not using which highly disappointing.

    Kindly look into the matter.
    Vodafone India customer support has been notified about the posted complaint.
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      S
      sanket1992_patil
      from Nellore, Andhra Pradesh
      May 12, 2017
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      Address: Kolhapur, Maharashtra, 416003

      My vodafone prepaid no[protected] was churned. I want to get it new connection for the same no in postpaid.
      I am giving all proofs related to getting new connection.
      Its have been 15 days completed still they didnt give me any responce regarding to my connection.
      I call vodafone store to many time but he is not able to give me proper ans.
      If you are not able to give me connection wid same no u should have to mention.
      I am wasting my time to call your vodafone center.
      Now they are not able to receive my call.
      This vodafone center is places in rajarampuri 1st lane. Near dominose pizza.
      If they are not able to give me connection they should mention it properly. Else they have to ans my phone call.
      Give me proper responce from your side.
      If vodafone is giving that much of probllem to give a new connection.
      No one follow the vodafone service.
      Top showing that you are the best then.
      Thank your
      Reply
      Patil. [protected]@gmail.com
      Vodafone India customer support has been notified about the posted complaint.
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        P
        Pratsas
        from Kotamangalam, Kerala
        May 12, 2017
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        Address: Hyderabad, Andhra Pradesh, 500019

        Vodafone is fleecing money by automatically adding vas and deducting money from account. It typically ranges from 25-35, so that customer don't notice it. When you call, customer care gives all sort of weird explanation.. Visiting site.. Third party charging money.. I am paying vodafone for my service, why should my money be used for any vas which ai didn't opt for. Vodafone can't just shirk responsibility.
        Vodafone India customer support has been notified about the posted complaint.
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          रोहित पाटिल.
          from Mumbai, Maharashtra
          May 12, 2017
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          Address: Mumbai City, Maharashtra, 400051

          Using vodafone service for the following number.. -[protected]/[protected]. But it shows absolutely zero range. (No service) in most of the areas. Mainly in residential area, khernagar, bandra (East) and same problem in office area for the same numbers. Lalbaug, chinchpokli (East).
          User name:- rohit patil.
          There is absolutely 0 range yet company is giving bills as per tarrif. I could not make a single cal through entire day. Nither other calls could reach me until i come down to open areas, to br precise. Only on roads.
          Vodafone India customer support has been notified about the posted complaint.
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            H
            Himanshu2273
            from Mumbai, Maharashtra
            May 12, 2017
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            Address: Mumbai City, Maharashtra, 400076
            Website: Vodafone

            Hi team,
            I am not able to send the port message to 1900. This issue is on going for more than a month. I have raised several complaints via Vodafone Live Chat support team, Vodafone Store and Vodafone customer care number 198/199/[protected].
            Everytime the executive would apologize and raise the complaint number. On the due date of the completion of request, I would receive a message stating that I have been provided the interim solution for the request.
            This has happened approximately 4-5 times.
            Further I have also dropped a mail to Nodal office and still there is no solution for this.
            As a consumer I tried everything from changing my cell, reaching to Vodofone Store, Customer care executives, nodal office, etc but still no appropriate response.
            In the end I am the one who is suffering and paying for that too.
            Hence raising the complaint at this forum.
            Vodafone India customer support has been notified about the posted complaint.
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              S
              Soniya Megala
              from Chennai, Tamil Nadu
              May 12, 2017
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              Address: Chennai, Tamil Nadu, 600036

              Hi,

              Every month you get my money automatically and I don't really want to continue using your service

              Even I have not used [protected] last month you stolen 2500 rupees. Getting money from my bank account is frustrating thing for me

              Please deactivate my number and cancel my account

              Thanks,
              Pradeep
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                D
                dipadabari
                from Guwahati, Assam
                May 12, 2017
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                Address: 781001

                I regret to bring your kind notice that my Mobile Handset with SIM card bearing No, . [protected] has been lost yesterday at about 8.35 pm at Paltan Bazar Area of Guwahati, Assam.

                After office hours, I was going in a crowded bus. When I reached near Nepali Mandir area of Paltan Bazar area of Guwahati Assam, one or two miscreants may have pickpoketed my handset, when I wanted to call my family members I recognize that my mobile was not in my pocket.

                Now I would like to request you that kindly block my SIM card so that it can not be used by any others.
                Vodafone India customer support has been notified about the posted complaint.
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                  M
                  msaravananbe
                  May 12, 2017
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                  Address: Chennai, Tamil Nadu

                  My number is [protected]. Vodofone india has added a value added services to my existing plan without my consent. When i checked with them they said i clicked something on their website that's why it's added. When i asked for a proof they didn't give. Even there is no notification about that vas being added to my plan. It happend to me twice. First time, i noticed before they generating the bill and got the refund. Second time, i noticed only after paid the bill and as expected they never refund the money. It seems vodafone india is doing this deliberately to loot their customers money. The vas price used to be very low. So many wont even have chance to notice that. I want the money back.
                  Vodafone India customer support has been notified about the posted complaint.
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                    Z
                    zulie
                    from Delhi, Delhi
                    May 12, 2017
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                    Address: Jaipur, Rajasthan, 311404

                    Me maya singh a platinum member of vodafone no being [protected] residing in shahpura distt bhilwara raj have been facing network issues after making complaints upteen times on nos [protected] and spoke to a guy called rohit there has been no response... I called the bhilwara vodafone store too they said to change sim to 4g which i did even then no improvement... Its been 2 months over now... I cant take or make calls in the house and now its become worse even out in the open one cant hear the other prty and its not just me the other no is [protected], [protected] n many more having the same problem... Kindly rectify asap or we go for a change. Cant handle this nuisance.
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      sauravbhagat11
                      from Shimoga, Karnataka
                      May 12, 2017
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                      Address: 560085

                      On 15th April 2017, I complained about deduction of my balance unnecessary which has not yet resolved. And now again Vodafone India has deducted Rs.45 for Live tv pack and Rs.21 for VDS DHNEWS on 12th May 2017 which I didn't subscribed. If this is how vodafone India is generating revenue and cutting the loss then please get out of this country as we have better network company like Airtel, idea, bsnl and JIO. Either refund my money as soon as possible and at least reply asap. If I do not get the reply or refund from the company within 72 hours then i have to take a serious action against the company.
                      Mobile no.[protected]
                      Vodafone India customer support has been notified about the posted complaint.
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                        kamleshparmar
                        from Noida, Uttar Pradesh
                        May 12, 2017
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                        Address: Pune, Maharashtra, 411057

                        From last night i have no network in my mobile and the following message displayed
                        "SIM CARD REGISTRATION FAILED"

                        even not able to contact Gujarat customer care.

                        it's very urgent

                        Kindly resolve it on priority and call me on [protected].

                        Thanks,
                        Kamlesh
                        [protected]
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                          E
                          elston fernandes
                          from Bengaluru, Karnataka
                          May 12, 2017
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                          Address: 581334

                          Around 50+ amount is deducted from my phone without any reason and I'm not able to connect with customers care to resolve this problem no [protected] I had faced this problem from past week I feel like they are playing games with me every day they are deducting it is ridiculous
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                            drjannu
                            from Arakkonam, Tamil Nadu
                            May 12, 2017
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                            Address: 560038

                            Vodafone has activated click nation for my mobile number without me requesting for it and has charged me 35₹ for the week. This was done without my permission to activate the service on my account
                            +1 photos
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                              B
                              Bibhas Sadhukhan
                              from Vadodara, Gujarat
                              May 11, 2017
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                              Resolved

                              Address: Chennai, Tamil Nadu
                              Website: www.vodafone.com

                              My Mobile no [protected]. Vodafone postpaid connection in Sivakasi, TN. VAS was activated Automatically without my consent and after activation SMS sent to me. When it was came to my knowledge after 5-7 days I requested to stop the VAS as per direction written in SMS. But VAS charge Rs 350/ added to my bill, bill circle 20/3/17 to 19/4/17. Today again VAS is activated and SMS received. Pl stop automatically activation of VAS and refund the earlier money of Rs 350/- which was already paid and take suitable action on concerned.
                              Jun 19, 2017
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              May 11, 2017
                              Updated by Bibhas Sadhukhan
                              My email [protected]@gmail.com
                              May 12, 2017
                              Updated by Bibhas Sadhukhan
                              Just now I have received a call from mobile no [protected] at about 10:15 hrs on 12/05/17 and person claiming as Vodafone care and told me that VAS service will be deactivated after deduction of Rs 1/- and earlier Bill amount 350/- will be refunded. For that he asked for my ATM Card number. I denied to provide the ATM number and asked him to communicate to my e mail. Please check the authincation of that call and confirm to my email.
                              Verified Support
                              May 19, 2017
                              Vodafone India Customer Care's response
                              Hi ! That's not the experience we want you to have :( We will call you at the earliest!

                              Regards,
                              Vodafone India
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                                A
                                Azizrahman258
                                from Jawad, Madhya Pradesh
                                May 11, 2017
                                Resolved
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                                Resolved

                                Address: Dumka, Jharkhand, 814101
                                Website: www.vodafone.in

                                Vodafone — Roaming complain
                                I hv been in roaming for last 3 years n my vodafone sim was working fine. Few months ago i lost my network in roaming. right now i m in MP Bhopal. I have kept this contact number as a prime number and now i'm facing problems regarding this. I need my sim to be in network. I contacted to customer care for this issue but they couldnt get over it. There is not any policy regarding this. Other people around me are all ok with their service network.
                                Jun 24, 2017
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                May 19, 2017
                                Vodafone India Customer Care's response
                                Hi ! That's not the experience we want you to have :( We will get in touch with you shortly!

                                Regards,
                                Vodafone India
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                                  A
                                  Anil Kumar Anil
                                  from Delhi, Delhi
                                  May 11, 2017
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                                  Address: New Delhi, Delhi, 110093
                                  Website: Consumercomplaints.in

                                  I lost my vodafone number. My number is [protected]-owner name is RAM NARESH. please block my number and re-issue same vodafone number as soon as possible.

                                  Thank you.
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                                    maheshm5400
                                    from Kolhapur, Maharashtra
                                    May 11, 2017
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                                    Address: Kolhapur, Maharashtra, 416012

                                    Hi all,

                                    I would like to convert my post paid number to pre paid, since its inconvenience for me. So please provide me the procedure to convert the same as soon as possible. From last 7 to 8 Years I am using postpaid connection. Last 4 to 5 TIme I visit vodafone Store at Rajaram Road, Kolhapur & Laxmipuri, Kolhapur for convert my connection but every time the executive told me that cards are not available and came again after 4 to 5 day. Now I am getting very tired to all that. So pls give me the proper solution or I will disconnect my connection from Vodafone and choose other company.

                                    My phone details:
                                    Name of the card holder: Mahesh M More
                                    Phone Number : [protected]
                                    Place of purchase : Kolhapur ( Maharashtra)

                                    Thanks and Regards,

                                    Mahesh More
                                    Kolhapur ( Maharashtra)
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Praja Lama
                                      from Ingraj Bazar, West Bengal
                                      May 11, 2017
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                                      Address: Darjeeling, West Bengal, 734226

                                      I sujata taming using prepaid connection on mobile no [protected] lost my mobile with sim yesterday
                                      So I though made a complain about the same number [protected]. Now further again request to block my sim number immediately .
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                                        Krishna Swaroop Athmaram
                                        from Bengaluru, Karnataka
                                        May 11, 2017
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                                        Hi,

                                        My phone number is [protected].

                                        In my Vodafone bill dated 05.05.17, I have been charged Rs. 50 as content download charges. I do not have internet active on my number. I do not know how can I download something.

                                        When I checked with the vodafone customer care, they say this is been charged by a third party! If it is a third party, why would it come in Vodafone bill.

                                        As far as I know I have not donwloaded anything, and I want a refund of Rs.50 + whatever tax applicable for the amount.
                                        Vodafone India customer support has been notified about the posted complaint.
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