Vodafone India Complaints & Reviews

Today may 9th 2017 i visited vodafone store in jayanagar bangalore. I was thinking there is problem with the sim, i get to know that the service was suspended for reason stating personal reason requested by me. I never placed this request to suspend the service. My first number i got it ported with other service provider 2 months back. May be due to this reason my 2nd number [protected] was suspended. This show how ethical the vodafone service is providing to the customer. I never expected this from vodafone.

I just wanted this bring to your notice. I am now not willing to take this service any more. Hope to your reminder "i will not see this sim activated for any reason to a different customer" if vodafone do such thing i will make sure they answer me in court.

1. I did a recharge with full talktime for Rs 250/- on 30 Apr 2017 on my mobile no [protected].

2. The amount was deducted from my bank account but I did not get the balance on my number till date.

3. Request you to solve the matter at the earliest before I escalate the matter with the Consumer Forum.

4. Such a laxity is not expected from a reputed firm like Vodafone.

Hi, I got a call from mobile number [protected], and that man was talking in a very bad way, also was asking about my personal & professional details, and telling me that he has got the mobile number from naukri.com, and then he asked me to log in to the gmail account, and make some payments regarding some companies like L&T and wipro, so kindly trace the person so that he should not repeat his mistake with any other person.

The same incidence happened with my friend. This person used to take the phone numbers (especially girls number) from nokri.com and calling them and talking in very bad way. Please trace this number asap.

Problem: Facing problem with vodafone network from 2-3 weeks, suddenly network out many times in a day, have to restart every time when unable to make call or unable to data, after restart its again working fine. but after few hours network gone again.

Resolution: we want from vodafone to fix this network problem as soon as possible

Hello my vodafone no is [protected] Vodafone has given me 8 gb data free last month after using 8 gb data as per my vodafone app and their conformation message from Vodafone i had switched the data to my jio but i received the bill of 900 in which 458 was charged for data uses, regarding this issue i already spoke to Vodafone executive on 25 april and 26 april as on app the charges are showing but the executive told me that it is a server problem and it will not be added to your final bill as you had only used 0.13 kb extra, and now the executive told me you had used 121 mb extra if you have any issue visit Vodafone store, after that i tried to send the porting message PORT (MY NUMBER) to 1900 but the message is getting failed, kindly look into the matters as Vodafone are just misleading customers by giving free data and charging them

I am a vodafone postpaid user opting for 349 plan. My bill has come around rs.532 in which vas was activated without my notice. They are charging rs.70 extra every month and i had to call them every month to get the refund. This was mentioned in my bill which i don't even
Know about.

Download name charges
Cell9_tubeworld rs.35
Cell9_tubeworld rs.35

Total rs.70

I want to lodge a complaint against this company looting customers like anything. Vodafone sucks.

I converted postpaid to prepaid last week. After converted prepaid I have done frc 345 in Vodafone store which I got free call and 1gb data per day. 5 days hv passed daily my 1 gb data renewed but I am unable to access data not used single kb. I visited Vodafone store, lodge Complain online, customer care 199 198 [protected].Customer care blocked me

I called vodafone customer care 199 on 7th may-2017 at 15:04 pm to get some details about international roaming pack that can be activated on my number [protected]. The executive told me to recharge for 575 which shall be valid for the next 30 days from the day of recharge, but after i have recharged for this amount i got the confirmation sms from vodafone that my iroamfree is active and valid for 1 day. Now my money got wasted due to the incorrect information provided by the customer care. The company records the calls for training and quality purpose, what the executive had informed me can be validated from that call. Seriously disappointed.

Hi, i lost my postpaid vodafonr number [protected], and i cant figure out how to block it. Cud you help please!?

I havnt chosen this offer but vodafone deducted my balance kindly repay
Otherwise i have to port
Mob no [protected]

Hello,
I m postcard user of vodafone mobile network.
I got some message that something is activated on my number as per request. Well i never requested any services.
I called up the customer care on 199 i was fed off completely. 1 dabaye 2 dabaye 3 dabaye. And i press as required again i was asked 1 dabaye 2 dabaye 3 dabaye.. Again i did.. Again there was 1 dabaye 2 dabaye 3 dabaye options. Ohh god i just need to talk to customer executive person. Why this harassment? Why to choose options? Why cant executive simply transfer the call to appropriate department? My simply want to talk to customer i was harassed. U read it right i was harassed by this service features. They are not actually helping customers but making customers to wait for 2 3 4 mins to speak to executive directly. I request if this is not short out i m not going to use this vodafone again!

Note : i have even tried direct customer care no.

Thnks
Sapna sandhu

Dear sir,
Since the last 3 to 4 days money from my talk time is getting deducted automatically — some 60 to 80 rupees has got deducted 3 to 4 days back.
Just yesterday (7/5/2017, i recharged full talk time of rs, 250/-. Today rs, 150/- has got deducted and a message appeared (Tv all channel pack for one month). I have never activated this pack — so how come it got activated — as well as my money rs, 150 got automatically deducted. Please assist and deactivate this and also ensure i get my money refunded.
Your kind assistance on this issue will be highly appreciated.
With thanks,
Juliet ferreira
[protected]

You may mail me or contact me (Joseph ferreira on [protected])

We paid it but it was not paid and the bill passed, and in the end a mail came to me, then it was written that your bill has not been paid. If we pay soon, we have paid both of them but it increased by Rs. 50 to the bill. And secondly we had deleted the itemized bill again.Again, you put the bill more every month, and my bill no more than

[protected]
[protected]@gmail.com

Thanks with regurgs
Gopal Chandra

Date: 8th may 2017
To,
Manager
Vodafone store - shivranjani branch
Ahmedabad

I am malhar patel, using your vodafone alcatel mifi (Mw40cj-2avdin1) (Imei: [protected]) since february 2014.
Vodafone number [protected]
Plan: mbb 6gb ul [protected]@rs750
Relationship number: 35325316.

I want to file a complaint against the branch and their executives because after repeated reminders wrong billing has been filled against my mifi number for 2 consecutive months.

My journey with vodafone mifi and vodafone shivranjani store

ϖ 14th february 2017 – 8:00 pm:
O visit to vodafone store shivranjani.
ϖ offer on vodafone mifi – dongle with 6 gb per month for 6 month if 4500 inr is paid upfront. (750 x 6 = 4500)
Ï– offer accepted.
ϖ 14th february 2017 – 8:07 pm
O payment of 4500 inr via credit card at 8:06 pm to vodafone west limited. (Ref page 1)
Ï– 15th february 2017
O welcome email from vodafone. (Ref page 2)
Ï– 7th march 2017
O monthly bill 646.87 inr: 14th february 2017 to 6th march 2017 (Ref page 3)
O security deposit: 0.00 inr
Ï– march 2017
O visit to vodafone store shivranjani branch.
O talked to mifi executive – verbal assurance is given to resolve the problem.
O written assurance is demanded – not provided.
Ï– 7th april 2017
O monthly bill 1794.86 inr: 7th march 2017 to 6th april 2017. (Ref page 4)
O security deposit: 0.00 inr
ϖ 12th april 2017, wednesday – 11.42 am
O email to vodafonecare. [protected]@vodafone.com. (Ref page 5)
ϖ 12th april 2017, wednesday – 11.46 am
O auto acknowledgement from vodafone to respond to within 1 working day. (Ref page 6)
Ï– failed to respond within 1 working day
ϖ 14th april 2017, friday – 4.28 pm
O reminder email to vodafonecare. [protected]@vodafone.com. (Ref page 7)
ϖ 14th april 2017, friday – 4.35 pm
O auto acknowledgement from vodafone to respond to within 1 working day. (Ref page 8)
ϖ 27th april 2017 – 2.31 pm
O bill payment reminder – email from overdue. [protected]@vodafoneinfo.com
ϖ 28th april 2017 – 1.16 pm
O email request to vodafone to look into matter immediately. (Ref page 9)
Ï– no respond from vodafone.
Ï– 28th april 2017
O visit to vodafone store shivranjani branch – afternoon
O talked to mr. Naeem shaikh, mr. Ankit patel, mr. Shaunak shah – insulting experience with all three.
O filled official complaint for wrong billing.
O complaint number:[protected]
O written acknowledgment demanded – not provided.
O verbal assurance is given to respond till 3rd may 2017 - wednesday
ϖ 30th april 2017 – sunday – around 5.00 pm
O call from vodafone to resolve the issue.
O following point told by executive on phone
O 4500 inr advance is deposited in advance
O 4500 inr advance was appeared in vodafone system on 23rd march 2017.
O i am under same offer which i opted: 4500 inr in advance – 6 gb 4g for 6 months.
O however, bill will be generated for all 6 months.
O i must not pay the bill.
O service won’t be terminated.
O i must feel assured to get good and continue service from vodafone.
O i must visit vodafone store to clarify things.
Ï– 2nd may 2017
O sms: in response to your request 1119 inr credited to your account. (Ref page 10)
O no such request done by me.
Ï– 6th may 2017, saturday
O service terminated without notice.
ϖ 8th may 2017, monday – 10.25 am
O service continued to be terminated.
O sms: to avoid reconnection charges of 150/- + st and inconvenience to your service please clear your pending bill of 675.86 inr immediately. (Ref page 11).
ϖ 8th may 2017, monday – 5.25 pm
O call from vodafone customer care to pay my remaining bill amount of 675.86 inr.

Last few weeks been painful and stressful because of this issue.
Vodafone failed to solve issue in a period of 1 month.
Vodafone failed to show 4500 inr in their system on 14th february 2017. It appeared in system on 23rd march 2017.
Vodafone continued to issue wrong bill.
Vodafone stopped my internet service without notice.
Vodafone continued insisting on telephone to pay it.

I urge you to refund 4500 inr with immediate effect.
I demand a compensation for unnecessary harassment and wastage of my valuable time.

Dr. Malhar patel

I wish to change my existing number from Vodafone to Airtel using Mobile Number Portability. I have tried sending the sms PORT to 1900 and the message is getting rejected and not being sent. Any other smses are being sent properly. The vodafone people aren't being friendly and are not cooperating. They are saying that the message will be sent eventually when we keep trying.

Now this is something new, today someone called me and the call was not rejected, but rs.70 was deducted from my account balance.

Stop cheating your customer like this. Please check and revert back the amount in the account.

And i got a sms stating that international roaming rental is activated. I have been using this sim since last 2 years whenever i was outside and never faced this kind of cheating, please solve it as early as possible.

I had ported my number post settling all the dues. Basis discussion with various representative at vodafone, the matter was finally closed. However i get an email from advocate harish gore for payment of dues or else initiation of legal suit. I fail to understand, why customers of vodafone is been tortured and harassed. I found various other complaints by customers regarding same matter. I hope vodafone needs to first check their controls and process and then talk to customers.

Highly aggrieved by the unethical and unacceptable behavior of vodafone.

कृपया करके मेरी SIM कार्ड बंद कर दी

What the hell vodafone guys are doing i just dont understand... Gain some request

Vodafone are just increasing my unbilled amount.. And they are not even providing me better plan... Not even allowing me to do portability not even shifting me to prepaid... His executive people are not giving me proper advice nor even helping me not even providing proper guidance... Vodafone store people's are telling me to complaint on toll free number and ur service executive people's are sending me to vodafone store... They guys aree just fooling me n neither letting me change the plan nor even allowing me to take portability they are not giving me a same plan which they giving to other providers and also block ma nuber in customer care so i can't even register my complain do sumthing or else i'll go to the consumer court... I hope these complain would help me...

Hi
I'm with Vodafone for long time...

I have been charged continuously from quite long time without any reason...
I'm using 345 plan where all calls are free for me but Vodafone deducting from my balance..
Thrice I complained to the Vodafone executives but no proper response from their end...

Now trying to connect to Vodafone executives but that option is blocked for me so not able to connect to them...

Worst nd very poor response from their end...

Now what to do...
What's the solution for me