Vodafone India Complaints & Reviews

[resolved] vodafone india — alcatel mifi

3 reviews
Pr prachi kanade on oct 10, 2016
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I bought the alcatel link zone 08 device with 4g network a week and half back for rs3333. For the first 2 days it worked appropriately. However now the speed is bad and other than whatsapp (Slow) none of the applications, google, facebook work properly. Images are not downloaded or sent quickly or failed. The vodafone service is terrble and disappointing in terms of mobile network and now internet speed as well. The airtel 3g network in my mobile works much better than the mifi 4g.
Vodafone really needs to get up to the mark to resolve these issues.

I don't want Postpaid, I need convert Prepaid
I lost my phone in last December and had to buy postpaid sim.
Now stores are giving excuses we don't have form and sim etc. Today my brother visited two Vodaphone stores and they said they don't have prepaid sim.

Previously my connection is Prepaid so I need convert it from post paid to Pre paid.
I am paying from five months for no use.
I don't want to go for new number I need this number with Pre paid.

I am already complaint to Customer care they didn't respond. They said only store will give you the prepaid sim.

I need a reply...

I didn't apply for any ducking dotbot service i am detected rs75 for this bulls hit service which i have not requested. At all... Day to day money looting from vodaphone is increasing... I have to port my beer or go to consumer court to settle this or vodaphone to give back my money. And vodaphone india customer care doesn't have response at all and people there are thinking they are the owners.. Irresponsible #.

I done recharge of 348 on 9th may 2017 after confirming with customer care executive, he told me do the recharge with 348 on my number [protected] which includes 1 gb internet per day 3g/4g data per day however i didn't get any data from vodafone. When i again n again call customer service they told me that u have no such a offer on your number. So we couldn't refund you. His executive told me to do the recharge. So i did. He provided me a wrong information. If he cleared me that time, u dont have such offer i m not did that 348 recharge. I was unawared that offer require for particular no. I am asking for help from vodafone customer care. But no one is responding for the same... Even they not loadge any complaint. Shame on you vodafone. You have a very bad consumer satiesfaction. Recomend all not to use vodafone again.

My number is [protected]. I had put in a request for Portability change from Vodafone to Airtel as the place where I am living the network coverage of Vodafone is very bad and I get a 'No Service' display for many hours in the day.

I have taken care to pay all the bills until today evening online through bank transfer and I confirm that there is no due till 6:30PM of today.

I have already received the SIM card from Airtel but the same cannot be activated as Vodafone has to give a clearance. I have been trying since morning to call the Vodafone customer care but no one is accessible. The 'Customer Care' function don't seem to care. I need my problem to be resolved as first I get very poor Vodafone connectivity and now they don't address my request.

Hello,

I done recharge of 348 on 6th may 2017 after confirming with customer care executive that i have an offer on my number [protected] which includes 1 gb internet per day 3g/4g data per day and 300 mins of callingwith validity of 56 days. However i didint get any data from vodafone. From 4 days every day i am asking for help from vodafone customer care. But no one is responding for the same.

Worst network.. Worst service..in the capital o[censored]ttar pradesh (Lucknow).
I myself and my colleagues registered complaint again poor network coverage several times. But in response they call you and fool you saying in 72 hours our technician will contact you and after 72hours once again vodafone service care will call you saying your network is improved please give feedback. This is happening repeatedly. But the fact is they aren't​ doing anything, just making you fool over call..
In frustration once i have broken my mobile phone as well.
I will strongly recommend not to use vodafone network.

Hi,
This is anshio from kanyakumari dist

This is my number [protected] using vodafone postpaid.

On march 31st year end that day night 9.31pm without my concern from vodafone they activated a vas service, for that services they charged 150rs. April 1st my bill generated the bill amount is rs: 530 then i spoke to customer care and i said the fact, from customer care side the wavier the amount rs: 150 after i paid that bill rs: 356.14 and on that day only the service was deactivated from customer care side.

But now the april month bill generated. I shocked the bill amount is same rs: 520, i contact to customer care i ask the details they said for that vas service only your are charge for rs:150, i said to them last time from customer person only deactivated the service they confirmed to me the services was deactivated on april 1st and i ask them how i it will be renew again (For that no answer) i said to them to return the amount but they are not crediting the amount instead of that they are re-direct to send a mail to this mail id corpcare. [protected]@vodafone.com. I send a mail on 5th may and i send a reminder mail on 8th to the concern team. But till now no responded from them my due date was yet soon.

O pls take necessary action against vodafone.

If my compliant was not resolved means i will file the case against vodafone in consumer court i have all the evidence screen shots, customer care voice records and messages which one came from customer care like deactivate messages …

Note: every month like that iam struggling for a bill period so pls take action against vodafone…

Dear Team,

I m totally dissatisfied with your services offered to valuable customers. I had taken Vodafone connection with cell no [protected] on 17-April-17 from your authorized Vodafone store. At a time of activation I was not informed about any security deposit. I had completed successful verification as per the process but today sudden my outgoing services was blocked and I was informed by your Cc that I have to pay Rs 300/- as security deposit.

I was living in a personal bungalow not in any slum quarter than why I should pay 300 Rs, as security deposit. If you have no trust on me than Immediately disconnect my all connection from Vodafone. I will take another company connection in lesser amount than Yours.

Kindly find all my cell no details which I will disconnect if you not start my services within 24 hrs.

Suryakant Ramhetu Shukla [protected]
Suryakant R Shukla [protected]
Ramhetu D Shukla [protected]
Ramprakash D Shukla [protected]

Not Only this I will blacklist your company with all my friends and relatives too..!!!

I have Lenovo laptop and have a vodafone dongle. After attaching the dongle to the laptop, it shows very poor network and can't open any sites. But while attaching outside of the home, it is satisfactory working, but not so good.
As I am a working woman, I frequently need to open my mails and internet.

My contact number is [protected]
Name - Smt. Madhuri Arun Paranjape
Address - A-60, Shree Rang Township, Near Narmada College,
Tavra Road, Bharuch - 392011

Hi sir / ma'am,

My name is samim ansari, ex-vodafone number : [protected]. I have an outstanding balance of close to 6000/- which i've been disputing from a while. This bill is outstanding due to no resolution from vodafone since i was requesting to avail a waive off from the initial bill. Now that my number is disconnected and moved to collections. Also this number is now with previous network provider tata docomo...

Today may 9th 2017 i visited vodafone store in jayanagar bangalore. I was thinking there is problem with the sim, i get to know that the service was suspended for reason stating personal reason requested by me. I never placed this request to suspend the service. My first number i got it ported with other service provider 2 months back. May be due to this reason my 2nd number [protected] was suspended. This show how ethical the vodafone service is providing to the customer. I never expected this from vodafone.

I just wanted this bring to your notice. I am now not willing to take this service any more. Hope to your reminder "i will not see this sim activated for any reason to a different customer" if vodafone do such thing i will make sure they answer me in court.

1. I did a recharge with full talktime for Rs 250/- on 30 Apr 2017 on my mobile no [protected].

2. The amount was deducted from my bank account but I did not get the balance on my number till date.

3. Request you to solve the matter at the earliest before I escalate the matter with the Consumer Forum.

4. Such a laxity is not expected from a reputed firm like Vodafone.

Hi, I got a call from mobile number [protected], and that man was talking in a very bad way, also was asking about my personal & professional details, and telling me that he has got the mobile number from naukri.com, and then he asked me to log in to the gmail account, and make some payments regarding some companies like L&T and wipro, so kindly trace the person so that he should not repeat his mistake with any other person.

The same incidence happened with my friend. This person used to take the phone numbers (especially girls number) from nokri.com and calling them and talking in very bad way. Please trace this number asap.

Problem: Facing problem with vodafone network from 2-3 weeks, suddenly network out many times in a day, have to restart every time when unable to make call or unable to data, after restart its again working fine. but after few hours network gone again.

Resolution: we want from vodafone to fix this network problem as soon as possible

Hello my vodafone no is [protected] Vodafone has given me 8 gb data free last month after using 8 gb data as per my vodafone app and their conformation message from Vodafone i had switched the data to my jio but i received the bill of 900 in which 458 was charged for data uses, regarding this issue i already spoke to Vodafone executive on 25 april and 26 april as on app the charges are showing but the executive told me that it is a server problem and it will not be added to your final bill as you had only used 0.13 kb extra, and now the executive told me you had used 121 mb extra if you have any issue visit Vodafone store, after that i tried to send the porting message PORT (MY NUMBER) to 1900 but the message is getting failed, kindly look into the matters as Vodafone are just misleading customers by giving free data and charging them

I am a vodafone postpaid user opting for 349 plan. My bill has come around rs.532 in which vas was activated without my notice. They are charging rs.70 extra every month and i had to call them every month to get the refund. This was mentioned in my bill which i don't even
Know about.

Download name charges
Cell9_tubeworld rs.35
Cell9_tubeworld rs.35

Total rs.70

I want to lodge a complaint against this company looting customers like anything. Vodafone sucks.

I converted postpaid to prepaid last week. After converted prepaid I have done frc 345 in Vodafone store which I got free call and 1gb data per day. 5 days hv passed daily my 1 gb data renewed but I am unable to access data not used single kb. I visited Vodafone store, lodge Complain online, customer care 199 198 [protected].Customer care blocked me

I called vodafone customer care 199 on 7th may-2017 at 15:04 pm to get some details about international roaming pack that can be activated on my number [protected]. The executive told me to recharge for 575 which shall be valid for the next 30 days from the day of recharge, but after i have recharged for this amount i got the confirmation sms from vodafone that my iroamfree is active and valid for 1 day. Now my money got wasted due to the incorrect information provided by the customer care. The company records the calls for training and quality purpose, what the executive had informed me can be validated from that call. Seriously disappointed.

Hi, i lost my postpaid vodafonr number [protected], and i cant figure out how to block it. Cud you help please!?