Vodafone India Complaints & Reviews

I wanted to port my current TATA Docomo [protected] number in Vodfone Post network, accordingly I had call with Vodafone customer care executive and gathered the details of post-paid plans.

They suggested me 399 plan [Unlimited local+STD calling, 100 sms per month, 21 GB 4 G Net /month & incoming free in roaming network ], So I accepted the given offer on 4th May 2017 at the morning hrs. then immediately I got a verification call from Vodafone Team.

On the same day, I submitted my one Passport Photograph, 1 Adahr Card copy & Index 2 copy of my Flat for address proof to Mr. Sandip Dangre [[protected]] at 18.15 hrs.

After that, I haven’t received any update/acknowledgement from Vodafone Team So on 9th of May 2017 I called up to Vodafone MNP helpline number[protected]. They informed me that there is no such MNP request is raised in their side, So I called up Mr. Sandeep, he informed that he has submitted my document to Mr. Pankaj [[protected]].

I called to Mr. Pankaj for an update but no luck. He told me that he will not be responsible for the porting and you haven’t given me the document. So you can directly contact to our office.

called up on office [protected] number and had a word with one lady, asked her for status. She informed me that she will check and will update me and disconnected the call. After that I called up multiple times but no one responded .

Yesterday i.e. of 10th may 2017, I received a call from Vodafone- Kasar wadi Branch and given me totally un acceptable and reckless answers and also informed me that we will raise the MNP request on behalf of you today . So I suggested them to stop my NMP process and return my all the documents.

She said ok and informed that you will get the document by EOD today but still I didn’t received any document.

Today i.e. 11th May 2017. I tried Mr. Sandeep’s number, initially he received my call and the moment when I said this Amol Patil, he immediately disconnected my call and switched off his Cell.

Further, I called up to Mr. Pankaj, he informed me that I am not at all responsible and do whatever you want. Also given me [protected] mobile number and asked me to have word with the office member.

I called up[protected] on this number but no one responded. After 30 min I got a call from this same number [I forgot to recall hi name]. He told me, as of now we haven’t raise any porting request for your number but if you want I can raise today. Also he informed me that if you are agreed then I will give you the plan of 399 Rs. But you will get the 11 GB 4 G Net /month instead of 21 GB which was committed to me on 4th of May 2017.

So I have denied him for the porting and asked me to return back my all the documents by today itself but yet I haven’t received any confirmation from him.

Hi i would like to discontinue my vodafone number [protected].
Hence i will not be eligible for any bill getting generated on my name and not to be paid by me from tomorrow onwards[protected]
Hence request you to please discontinue the number.

I was facing issues and it made to discuntinue.

Please discontinue it asap because i will not be responsible for any further bill payment on my name except the one i am having right now.
Thanks.

Vodafone is Deducting 35 per week for VDO MANIA without my knowledge or permission.. And I have been told that I would have clicked the link to activate this service.. I am very much sure that I dint select or click any link and even I dint receive such links.. This is unacceptable and unprofessional from such a firm like Vodafone.. Need my deducted amount and valid response from Vodafone..

JS [protected]

Company is charging extra and providing weong information of tariff plans. Costomer care executives are not providing the right infromation about why the plan isn't working. They are also denying the message received from vodafone which says my previous activated tarrif ends on 9th may.
Complaint regarding mobile number [protected] frm the district Shahjahanpur, Uttar Pradesh

Card not active [protected]

i had bought new vodafone card [protected] as on dated on 05/05/2017 on paid amt of rs 30 on vodafone store Tankara 363650 .staff number [protected].
its very same full not get any rply with store or staff .

i hope i will get reply soon

Hi, I have updated my vodafone plan in month of december,
but now i am getting calls regarding pending bill payment for the month of december but i have payed all my dues and also have send to their officials still getting same issue and now getting call from their customer care regarding termination of my number, please help.

I forgot my mobile in taxi yesterday at bowbazar, the driver seems to have switch it off
I think it's stolen and I would like to block the number
Details are
Number [protected]
Registered owner. Prabha Kabra
Alternate contact details
Number [protected]
Mail [protected]@gmail.com
Pls contact between Anytime except 1pm to 5:10pm as I have exam during those time
Please resolve it at earliest

On 10.5.2017 vodafone deducted rs70 from my prepaid no.. When i called customer care they told i call a no at around 4.30 pm. No is 5171712... Surprisingly at that time i was sleeping and there is no one in my house who can ph from my ph without my consent, specially at this type of peceulear no... Then i checked my dialled no list, it was showing that no.. Which i or anyone in my house never called.. And suddenly i saw at around 8 pm.. Suddenly that no disappeared from dialled no list... Pls beware... It is a great cheating from vodafone...

Vodafone sent one sms which state that in Rs 348 you get unlimited calls along with 1gb data/day for 56 days + price protection for 1 year, if you recharge before 15th March'17.
I Recharged on 15th March'17 itself and availed above offer for first 56 days till 8th May'17.
Since this is a 1 year price protection offer, I was expecting that the same offer will be available for 1 year as promised in the sms.

Now Vodafone is saying that, the meaning of above meaning is that the offer was only for 56 days and now you will get the same offer but for 28 days and not for 56 days. Moreover they said they will solve my query about this in 1 day and yet they have kept it open and no response.

This is a case of Cheating the people and making them fool.

From past three days no vodafone executive is available to solve my query on 198 & other numbers are all chargeable yyyy???... This is very disappointing... Pathetic service provided by vodafone.. Kindly tell the procedure to port the number... I have being a valued customer since 7 years... Plus all new users are getting the benefits of 346rs recharge then y not me... I have two vodafone numbers but on both the offer is not valid... Explain y.. Last month i spoke to one of your executive & was assured for the offer next month.. But to my regret no one is available... And i am just spending my hard earned money.. Very disappointed.

I have a post paid connrvtion grom Vodafone for last 10 years of Maharashtra and Goa circle. For weeks I've been trying to Vodafone number by sending message to 1900. My messages are not getting sent.

1. I called Vodafone "Care" and they gave most useless answers.

2. I visited Vodafone store and result was same. No solution.

How do I get porting code? It's been very frustrating experience with Vodafone.

Shree
[protected]

My mob no is [protected] i am a regular customer of your network since 2015. On 8 may 17, i got an sms from your network vl611123 that "recharge 449 to get 10 gb data. Subsequently i have done the same, but only 3gb was credited. I have given a complaint on 9 may 17 vide complainant no[protected]. However the balance of 7 gb data has not credited to my account even after a subsequent reminder to your customer care.. Kindly do the need full..

I am working constructions filed i am received company sim and sim postpaid cancelled sim

My no is [protected]... i want call details of my no from april to may 2017
Since cell is kept in the office some ppl misusing it... so i want call & message details...
Plz do the needfull & send details to ID..[protected]@gmail.com

Pls block my Vodafone number [protected] Ajeet Gupta

Please find out this no owner name

Hello team

[protected] is my contact number. I was called to customer care on 06/05/2017, regarding recharge for internet and calling pack and i was also mentioned that i am having 3g supported mobile. Then only they told me to 1 gb daily and unlimited calling pack is 345/-. I was make recharge of rs 345/- on 08/05/2017 and i had get only unlimited calling only.
So, again i was called 08/05/2017 to customer care and call was connected to yogesh who is your staff. And i was explained everything to him he told me that i was texted to customer care to stop my internet facility which i was not did at any time. And he taken my request and told me that my problem will be slotted by 24 hours. And i will get internet benefit also. The request number is [protected] given by yogesh. My problem is not solved after 24 hours also.
Then i called on 09/05/2017 to customer care, my call was connected with pooja who is your staff.
She told me, there is no request received by me and there is no request number is available.
I told her, i had given request on 8/05/2017. Again she taken request and call was auto end. My call was not completed with her. Don't know she was disconnected call or something else.
Kindly take immediate action on this. Give benefit on my recharge of 345/- (1gb daily internet and unlimited call). Otherwise refund my money.

Regards
Sapna gouda

Dear sir
I am useing vodaphone cug plan from one year. I closed data usege on my all connection. But my one no-[protected] is closed
From two month not giving any answer why closed my no. I go vodaphone outlet when i ask why my no. [protected] is closed she gives me answer you use 2gb data on your mobile. So i say my data
Usage is closed when i take the plan because all cug no. Is used by my staff. Please solve my issue i mail also on corporate care
But not answer my mail.
Thanks

I recently bought a Vodafone SIM and got it activated but I'm fed up of this poor network (inside my home, to make a call or to connect to internet I have to go on the roof top or outside the home, which is very disappointing). It's not only me who's facing this problem, every Vodafone user of my locality has same complaint. Sometimes 1 or 2 network bar appears and when I try to make a call or connect to internet they disappear. This result is very much irritating and disappointing from such a big telecom company like Vodafone. Please try to solve this issue.
My address- AZAD NAGAR, MADHOPARA, PURNIA, BIHAR, 854301

Stock day pass is activated On my number and while doing enquiry through *111# it says no vas is activated on your number.i I want to deactivate the same today itself.