Vodafone India Complaints & Reviews

Hi,

This is regarding the vas charges which i was charged 35 rs. When i contacted vodafone customer service he says that i have activated some roots musicale. The moment i got message i have sent a message to deactivate. When i asked in which mode did i activate the service he says i might have clicked on some popup on internet and this service might have been activated. This is absolutely rubbish that some roots musicale gets activated with a click of a popup. This is this is just unfair practices from. Vodafone

My number [protected].
Requested migration from postpaid to prepaid from vodafone store on 1st week of march, 2017 by completing all formalities. Waited days but no response, called customer care for more than 10 times no proper response on my migration request. One month completed, bill got generated then they are asking me to pay the bill to process migration. My question is what is the status of my previous request? No response for that . Their main aim to get the bill amount.

Now next month, bill again generated, now it crossed 1000/- Still i am waiting for their response. No proper response for the emails i have sent.

Now my outgoing calls are barred WHAT??!! Seriously?
This is how you treat a corporate customer who is using vodafone for 3 years?

Completely Unfair

Tired of tying escalation mails. I want my bill to be waived and migrate my number to prepaid. I cant pay my money for your ignorance and poor services.

interaction number:[protected]

Even after below mail communication from Vodafone corporation they are coming back to me saying dues on my number.
Without my knowledge they blocked my services.
Its really bad service from Vodafone team. They did not even check my previous payment history. Because of vodafone internal mistakes customers are suffering. People from below group are irresponsible. Even after contacting multiple times they are unable to resolve the issue. I giving complaint here so that people should be cautions while choosing the network next time.

[protected]@gspk.in
kedar.[protected]@vodafone.com
corporate.[protected]@vodafone.com

Dear Sir,

To avoid unnecessary calls I connected with Vodafone in the month of Feb and they confirmed that no dues on my mobile number [protected]. For your reference forwarding the communication received from Vodafone. Please help to close the issue at earliest.

Dear Prasad,

Thank you for your e-mail dated 21/02/2017, regarding payment status for your Vodafone mobile number 98339*****.

With regards to your query, we assure you that an amount of Rs. 400.0 /- has been updated in our records on 19/02/2017.

Acknowledgment of the payment will reflect in the forthcoming bill.

You can also SMS BILL to 199 (toll free) to know your payment details.

Hence, we wish to inform that post payment of Rs. 400.0 (on 19.02.2017) + reversal posted of Rs. 1035.0 (on 20.02.2017) we wish to confirm that there is no outstanding amount due towards above mentioned mobile number.

Please note your interaction number[protected] for future correspondence.

Dear Prasad, a simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:

• Review, compare, change talk plans
• Activate / deactivate Value Added Services
• View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
• Analyze and pay bills online

Register on My Vodafone by clicking on the following link - https://www.vodafone.in/m92

In case you need further assistance, please do call or e-mail us. We will do our best to help you.

Happy to help,

Rehana Sayyed
Vodafone Corporate Relations

My number is [protected], i am using this number port last month but not satisfied vodafone service because when i started 4g service with vodafone on this number, service i got 2g, daily same problem i faced, lot of time compliant they want some time and time period minimum 15days o think lot of time they had taken but lot time they took time but result zero i mean big zero, i am started 4g service but symbol coming e but service comes 2 g, only they are seen profit, now i have to go and joint onther telecom company, if possible pls do something otherwise tell to directly we r give service 2g and we r charged 4g

My husband has got call from vodafone for porting. They offered us plan of Rs. 399 + taxes. He offered us unlimited talktime, 100 sms/month, 3GB + 5GB = 8GB internet of 4G network.
We did apply for porting of 4 mobile numbers. one vodafone prepaid, two airtel prepaid and one airtel postpaid to VODAFONE POSTPAID. We all agreed for 399 plan and on verification calls we asked the representative to confirm whether it is 399 plan and we are getting 8GB internet. But repeatedly we did not got any reply but they ported our numbers.
The network is good and we have no problem with the same. However, today we received the bill and it is charged as per 499 plan. We called the guy who ported our numbers and questioned about the bill amount charged incorrectly. However, the vodafone representative was very lasy to reply and on reply he handed over the phone to his boss. His manager is another indecent fellow we have come across. we strongly have a doubt that these people are not from vodafone and they are running some agency. We request vodafone to hear our complaint and resolve the matter at the earliest.

Thank you

It was informed to me that your plan is of rs 549 which included unlimited std and local calls.. That is fine.. So previous month i have done recharge of rs 250 and 100 rs i have transfer to another number.. So total comes to 549+250+100=899.. Now i got the bill stating that you have to pay rs 1127.5... How it is possible.. They are charging me extra 228.. Please take a complaint on this.. Or else i have to spread this on social media and everywhere.. Worst and bad service from such a reputated company

Regards,
Unhappy customer

Network is very poor in my area
Kadugodi post belathur main road Bangalore 560049

I have been using vodafone the past month and it has proved to be highly irritating. I use the 345 data plan in which I am given 1gb per day of data. But somehow I always end up having money deducted from my main balance. I have been trying to talk to the customer care person since the previous night. The option to speak to the person does not even work. At one time the option to talk to the person did not even turn up. I have lot 146 rupees today. And since Vodafone does not allow me to make calls without balance am stuck with no way to make calls. Please, Vodafone change your attitude. Having to leave all our work and come fight with you is hard. And resolve this quickly.

I have suddenly got this message mid night today. Which I haven't raised a request for. And another thing, I have upgraded to Vodafone 4G Sim and my post Bill Bill boosted by 250rs instead of the data they say 4gb free in first mnth free.

Dear Vodafone Team,
My name is Anand Kumar and my postpaid connection no. is [protected].
I have requested for discontinue to this number from last 15 days, i visited on 29th april to vodafone store near at Chakala, andheri for same purpose, my token no. was 314, & after advised by your executive, i wrote mail to vodafone.mum at same time, she told me after seven days your no. will be disconnect, but still my no. is active & between these days i many times called to customer care but they all not giving proper solution. Today i again called customer care, they told again same thing that after 7 days no. will be disconnect, they gave me request no. that is[protected].
Kindly disconnect my no. and stop hrash me.

My number was activated DotBot pack without my knowledge and its was charged.

Hlo sir i am gurnoor singh i have brought new phone samsung j7 and i have vodafone sim first i was using it on iphone 4 it was just like worst sim not a proper internet speed then i upgraded my sim to 4g from near vodafone store then i put again in iphone 4 then also it doesnt work properly then i decided to take samsung j7 in that phone also it doesnt works plz resolve my problem as soon as possible

Dear.. Sir/madam
My name is shashidhar..
I am registered one complaint for past 8 months and since also complaints lodged same topic... I got unknown msg from 53131 number... I informed your customer care people... No budy can taken action and customer care people using bad words... This is the vodafone company in india? This the vodafone company service... Past 27 complaints i giving... No one solved simple problem... I want to take this simple matter for higher level... And your blogs... Your followers... No budy can not vodafone company is a bad company...
Thank you for careless service for public

Dear sir,
please block my sim, number is [protected], as i have lost my i-phone today.

Dear Sir/Madam,
I had spoken to a executive from your call center on Jan 14th 2017 - during our conversation I was told that he would cancel the MIFI subscription once I made the payment of Rs 2205 which I subsequently did the next Day that is Jan 15th. He said the connection is cancelled for sure but if I want to make the mifi Prepaid I would have to visit the Vodafone store whenever I want to do so. I was relaxed that I can change whenever time permits since a verbal confirmation was given that number would be cancelled and would be deactivated immediately. I have not used the MIFI at all but stil got a bill of 1456 which I would not be making a payment for this time. I have not even touched that device. Last time also I didnt use it but I still made a payment - this is getting way out of hand.Now I receive a letter from Adv. Harish Gore saying he will levy charges against me etc - If I am bothered about this number again I would also not step back from taking you guys to consumer court and make sure the call recordng if you have any of that day is brought forward and checked. Please close this account immediately and reverse the charges. For any clarification please call on my number.
thanks
Edna

Hi,

I am a regular payer of bills still I am being harassed by the customer care executives. I had transferred my no. to CUG in September. My e mail was wrongly registered by the executive and hence I did not receive the bill. Now I am told at 4:00 pm that my connection will be disconnected at 6:00 pm. Why should I be paying when I have not received the bill.

Please provide above no phone details. From 2016 to upto. Also give me details this no is working or not. Because this no sim not working. When i try to calling on this no saying is switch off or out of coverage area. This person is not contacted me. & i am warried about it. I am giving some money. & he doesnt take call & answer. So please give me details as early as possible.

Yesterday at 12 noon i went to vodafone store in itpl, bangalore, to get another sim (Micro sim to put in my new mobile set). They said that it will be activated in 2 hours. It is more than 24 hours and it is not activated yet. This is my official number and i am unable to do online transactions because otp comes to this number and it is inactive. Itpl staff are not careful to keep their word and this has happened other times for me.

Hello sir my vodafone no is [protected] i have got daily flash msg n text msg abt the scheme of rs. 347 for 56 days calling n daily 1 gb internet on daily basis even last day 4th of may and today i made recharge of rs 347 then its not started... I feel cheated by vodafone for this... Pls do the needful...

Regards
Amrat purohit
[protected]

Dear sir,
can you give me detais o[censored]ser & mobile number of this number "[protected]" please send me the details my e-mail address [protected]@gmail.com. i am waiting for your reply
reply as early as possible...