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Vodafone India Complaints & Reviews

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Updated: Jul 13, 2026
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E
Ellen John
from Vellore, Tamil Nadu
May 5, 2017
Resolved
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Address: 560117
Website: www.vodafone.co.in

Yesterday at 12 noon i went to vodafone store in itpl, bangalore, to get another sim (Micro sim to put in my new mobile set). They said that it will be activated in 2 hours. It is more than 24 hours and it is not activated yet. This is my official number and i am unable to do online transactions because otp comes to this number and it is inactive. Itpl staff are not careful to keep their word and this has happened other times for me.
Jun 23, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Vodafone India Customer Care's response
Hi Ellen!

That's not the experience we want you to have :( We will call you at the earliest!

Regards,
Vodafone India
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    Amrat Purohit
    from Valsad, Gujarat
    May 5, 2017
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    Hello sir my vodafone no is [protected] i have got daily flash msg n text msg abt the scheme of rs. 347 for 56 days calling n daily 1 gb internet on daily basis even last day 4th of may and today i made recharge of rs 347 then its not started... I feel cheated by vodafone for this... Pls do the needful...

    Regards
    Amrat purohit
    [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      K
      karpriya
      from Musiri, Tamil Nadu
      May 5, 2017
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      Address: Thanjavur, Tamil Nadu

      Dear sir,
      can you give me detais o[censored]ser & mobile number of this number "[protected]" please send me the details my e-mail address [protected]@gmail.com. i am waiting for your reply
      reply as early as possible...
      May 05, 2017
      Updated by karpriya
      i want call details
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        T
        tulsiramjpr
        from Chennai, Tamil Nadu
        May 5, 2017
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        Address: Jaipur, Rajasthan, 302006

        Dear Sir,

        I am Shivraj. I am from jaipur Rajasthan. i am the Reliance GSM prepaid customer, my mobile no is [protected]. Many time Raised Complaint for regarding balance deduction issue. my 160/- near about deducted on date 11 may 2017 within approx 30 min. recently my Requested has been escalated But my issue is Still Pending, so please Kindly take appropriate action for this issue . I am mentally disturbed because my 160- amount useless detected.

        thanks
        shivraj
        [protected]
        Vodafone India customer support has been notified about the posted complaint.
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          S
          Sadhan71
          from Tinsukia, Assam
          May 5, 2017
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          Address: Cachar, Assam, 788007

          I am using a Vodafone post paid connection since last one year approx. But, during last five /six months two more bills are being sent to me, which I returned every time with remarks that theses are not my connections and I am not using the same. Your company executives contacted me several times and I briefed the matter to them several times and requested them to verify and close the same if these are issued in favour of me.
          Vodafone India customer support has been notified about the posted complaint.
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            Bharatvagh010
            from Mumbai, Maharashtra
            May 5, 2017
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            Address: Ahmedabad, Gujarat, 380015
            Website: www.vodafone.in

            Few Days ago i have migrated from vodafone postpaid to vodafone prepaid.
            They said that i have to clear the bill and i done the same things at vodafone store at Shivrajani cross road, Ahmedabad -Gujarat 380015.
            according to vodafone store executive my prepaid card will be activated within 72hrs but it takes more than 7 days and after activation of simcard still i am not able to recharge my number through online .

            i have complains vodafone many times but they said there is no problem,
            and now they are refusing my number to transfer vodafone customer care.
            even i mailed many time but still same issue.

            and now they are sending bill to my prepaid number.
            Vodafone India customer support has been notified about the posted complaint.
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              C
              Chirag Mevada
              from Ahmedabad, Gujarat
              May 5, 2017
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              Address: Surat, Gujarat
              Website: [email protected]

              Mobile number :[protected]
              I was already registered complain on your Vodafone customer care number. Complain Number =[protected] and Talk with Asraf Shaikh. I have many time call to you but till no response from your side.
              Your 2 Services Executive visit my office and not down the issue but till reply form both of side So please tell me, My Problems Wil resolve form your side Yes /No.

              I have no time for more complains

              If iIwill not received quick response from your side, I will inform my HO and my Sim will Return to your office
              Vodafone India customer support has been notified about the posted complaint.
              May 05, 2017
              Updated by Chirag Mevada
              I was already registered complain on your Vodafone customer care number. Complain Number =[protected] and Talk with Asraf Shaikh. I have many time call to you but till no response from your side.
              Your 2 Services Executive visit my office and not down the issue but till reply form both of side So please tell me, My Problems Wil resolve form your side Yes /No.

              I have no time for more complains

              If iIwill not received quick response from your side, I will inform my HO and my Sim will Return to your office
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                V
                vkranga
                from Rewari, Haryana
                May 5, 2017
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                Address: 560072

                I have recharged Rs 100 on 05/05/2017 around 7.15 am through online amount has been deducted from my bank account but not recharged to my Vodafone [protected] number and Rs 45 on 04/15/2017 around 7.54 pm even this amount also deducted from my bank account but not recharged to my Vodafone [protected] please check and refund the the balance.
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                  R
                  rishabh sharma1412
                  from Amroha, Uttar Pradesh
                  May 5, 2017
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                  Address: New Delhi, Delhi, 110091
                  Website: Vodafone.in

                  With all disappointment I am writing here to indicate that ny Vodafone number was blocked stating I have made calls to numbers as telemarketer and so it has been blocked by TRAI... I just called to invite my friends for a event and nothing else. Vodafone store and customer service didn't help me. Please look into the matter and help in getting my outgoing calls unblocked... Vodafone number: [protected]... Rishabh Sharma
                  Vodafone India customer support has been notified about the posted complaint.
                  May 06, 2017
                  Updated by rishabh sharma1412
                  no update still from vodafone team on this..
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                    K
                    Kunjal Modi
                    from Chennai, Tamil Nadu
                    May 5, 2017
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                    Address: 392001
                    Website: vodaphone

                    My name is kunjal kantilal modi and my cxell no is.[protected], i lost my cell phone with sim card so please kindly block my sim as sson as possible. Let me inform my standby phone no is [protected].

                    Do needful for support and block my sim as early as possible

                    Regards,
                    Kunjal modi
                    [protected]

                    My name is kunjal kantilal modi and my cxell no is.[protected], i lost my cell phone with sim card so please kindly block my sim as sson as possible. Let me inform my standby phone no is [protected].

                    Do needful for support and block my sim as early as possible

                    Regards,
                    Kunjal modi
                    [protected]
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      stylojack_10
                      from Pune, Maharashtra
                      May 4, 2017
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                      Address: 411027
                      Website: Vodafone

                      I lost my sim (phone) on 26th of April, 2017.
                      On 27th, I got a new sim that, I was told, was supposed to get activated in 2 hours
                      It has been 8 days and I am still carrying an INACTIVE SIM.

                      I have called the so called "customer care" about half a dozen times. I had to call your useless customer care 4 times just to get the sim blocked in the first place.

                      I visit the vodafone store every morning and they send me back saying they would call me.
                      No points for guessing I don't receive any calls.

                      A store representative by the name Parag Kamble gave me his number and asked me to call on it. I have been calling on that number for 3 days, he doesn't answer any call, doesn't call back. When I called from another number, he hung up on me as soon as he realized it was me.
                      This has become a mental harassment for me.

                      I want 2 things to happen:
                      1.My vodafone number to get activated ASAP.
                      2.This fellow be punished for such careless and harassing behaviour.
                      Vodafone India customer support has been notified about the posted complaint.
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                        S
                        Shubham Deshpande
                        from Mumbai, Maharashtra
                        May 4, 2017
                        Resolved
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                        Resolved

                        Address: 400101

                        I have been extremely disappointed with vodafone red.1 month ago, i ported to vodafone after sales person visited our office with a corporate plan. What i have offered is far more depressing than what i was committed and promised by your sales person. I had chosen a plan of 500 rs+ tax wherein i was committed 45gb 4g for 3 months with 6gb/month thereafter for 4g with 3g unlimited. Considering today's scenario with jio offering 2gb 4g per day, this wasn't odd at all. But when my vodafone service started actually, i was shocked to release that my plan only had 3gb 4g data / month with no unlimited 3g once the 4g is exhausted. Now my level of frustration has reached yet another level with your escalation team showing no remorse at all.in fact they were so rude that they suggested me to port to another service provider. This extreme unprofessional ism has compelled me to write here.
                        Jun 23, 2017
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2017
                        Vodafone India Customer Care's response
                        Hi !

                        That's not the experience we want you to have :( We will call you at the earliest!

                        Regards,
                        Vodafone India
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                          N
                          neha roy 2
                          from Kolkata, West Bengal
                          May 4, 2017
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                          Address: Kolkata, West Bengal, 700075

                          Sir,
                          I get continuous calls from three days from 91+[protected] and when i receive he talks vulgar. After blocking the number the number owner did not stop calling. It is too disturbing and it makes me feel unsafe. My number is 91+[protected]. It is my kind request to you to lodge a complaint against the number owner and do the needful as soon as possible.

                          Thanking you.
                          Vodafone India customer support has been notified about the posted complaint.
                          My main account balance with the Vodofoneidea is Rs.470/- neither they are ready to refund my amount nor ready to recharge Rs.49/-or higher plan from my main account balance. They state this is company policy. What about my money with the company. My mobile number is [protected] prepaid
                          MCJain
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                            P
                            Padmashali
                            from Mumbai, Maharashtra
                            May 4, 2017
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                            Address: Mumbai City, Maharashtra, 400079

                            Recharge online receipt
                            Transaction status :ok~request successful
                            Your payment has been successfully received. Your amount/pack shall get
                            Credited to you within 30mins. Please quote your payment id for any queries
                            Order number o[protected]
                            Payment id icmp[protected]
                            Transaction date[protected]:06:16
                            Mobile number [protected]
                            Payment amount (Inr) 575
                            Bank name
                            Transaction status ok~request successful

                            You are requested to look in to the above immediately as we have paid the same and you have disconnected the phone even after paying.
                            Vodafone India customer support has been notified about the posted complaint.
                            May 04, 2017
                            Updated by Padmashali
                            Thanks and kindly do the needful on priority
                            Mobile Number [protected]
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                              A
                              awani_baijani
                              from Pune, Maharashtra
                              May 4, 2017
                              Resolved
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                              Resolved

                              Address: 700157
                              Website: vodafone

                              Dear Team,

                              I am not agree with the Vodafone bill for the last month April 2017 which is 807.93. I called the customer care for the details of bill and The customer care person explained as I called the special no for 16 min so I have to pay for special charges, when I checked the bill and got the special no which is not correct and valid and as per my knowledge I never called on this number so I want to know how the amount is calculated for the special no even the special no is not valid and not called by me or my family members. I need higher level of escalation on this condition and need the details of escalation matrix to contact

                              Please explain and share about the special number and details of charges.

                              Note: If my issue has not been resolved I will change the other operator.

                              Thanks
                              Awani Pal Pandey
                              Jun 23, 2017
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              May 15, 2017
                              Vodafone India Customer Care's response
                              Hi Awani!

                              Please don't worry! We will have this checked and will call you shortly with an update.

                              Regards,
                              Vodafone India
                              Verified Support
                              May 22, 2017
                              Vodafone India Customer Care's response
                              Hi !

                              That's not the experience we want you to have :( We will get this sorted out right away!

                              Regards,
                              Vodafone India
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                                nitindix
                                from Pune, Maharashtra
                                May 4, 2017
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                                Address: 411044
                                Website: myvodafone.vodafone.in

                                Unable to receive incoming calls. I ported from Idea to Vodafone and ever since i am seeing this problem. Its more than 3 months now, customer care says the problem is not with them. Vodafone says the problem is not with them. Its quite annoying that none takes the responsibility and leave the consumer hunting. This is my contact number [protected]
                                May 04, 2017
                                Updated by nitindix
                                My issue has not resolved yet and now I am porting this number to airtel subscriber.

                                Thanks so much for you kind support and fake promises, not resolving my portability issue.

                                From: Dixit, Nitin
                                Sent: Tuesday, May 02, 2017 12:26 PM
                                To: Dixit, Nitin; 'corpcare.[protected]@vodafone.com'
                                Subject: RE: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

                                Hi,

                                Could you please confirm if your team is not able to resolve this issue. Now, I cant wait anymore and would like to port my number with airtel.

                                Regards,
                                Nitin Dixit

                                From: Dixit, Nitin
                                Sent: Monday, April 24, 2017 11:20 AM
                                To: 'corpcare.[protected]@vodafone.com'
                                Subject: RE: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

                                After multiple followup/reminder with your team,

                                My issue has not resolved yet, still my airtel friends unable to call on my number and getting same message.e number not in use.

                                Please advice if you want me to port my number with other subscriber, if this issue couldn’t be resolved by you.

                                Regards,
                                -Nitin Dixit
                                From: Dixit, Nitin
                                Sent: Wednesday, April 12, 2017 1:01 PM
                                To: 'corpcare.[protected]@vodafone.com'
                                Subject: RE: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

                                Hi Monika,

                                Thank for quick response but the Reason which you have specified in below mail needs to be corrected.

                                As per our today’s telephonic conversation on [protected] at 12:48 pm, and your feedback for weak coverage faced at your residential/ office premises, we wish to inform you that your concern is forwarded to our concerned team.

                                My concern is, Airtel subscriber unable to reach me and they are getting an automatic response that the number you have dialed is not in service.

                                Please reach out to me in case.

                                Regards,
                                -Nitin Dixit

                                From: corpcare.[protected]@vodafone.com [mailto:corpcare.[protected]@vodafone.com]
                                Sent: Wednesday, April 12, 2017 12:53 PM
                                To: Dixit, Nitin
                                Subject: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#


                                Dear Mr. Dixit,

                                Thank you for your e-mail dated 10/04/2017, regarding service related concern for your Vodafone mobile number [protected].

                                As per our today’s telephonic conversation on [protected] at 12:48 pm, and your feedback for weak coverage faced at your residential/ office premises, we wish to inform you that your concern is forwarded to our concerned team.

                                We shall also communicate the resolution on the same by 18/04/2017.

                                We thank you for your cooperation during the interim period.

                                Please note reference number[protected] for your future correspondence.

                                A simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:

                                • Review, compare, change talk plans
                                • Activate / deactivate Value Added Services
                                • View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
                                • Analyse and pay bills online

                                Register on My Vodafone by clicking on the following link - https://www.vodafone.in

                                In case you need further assistance, please do call or e-mail us. We will do our best to help you.

                                Happy to help,

                                Monika Shinde

                                Vodafone Corporate Relations
                                Contact numbers:
                                For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable)
                                For any complaints call 198 toll free helpline.
                                Fax number: +91-[protected]
                                E-mail: corpcare.[protected]@vodafone.com
                                Website: www.vodafone.in

                                Now check and download 13 months’ call details absolutely free for your postpaid number. Log on to www.vodafone.in and go to My Vodafone”.



                                On 4/10/2017 3:36 PM; From: nitin.[protected]@capgemini.com; To: corpcare.[protected]@vodafone.com; ; ?CC: ; Subject: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#;
                                Hi Team,

                                Using number portability option, my number has been ported from idea to Vodafone and after this my Airtel Suscriber friends are not able to call me.
                                Whenever my Airtel (Maharashtra region) Friends trying to connect with me, they receive an auto response that my number is not in use.
                                My mobile number is :[protected]
                                Please resolve this issue asap because its creating a lot of issue.
                                Regards,
                                Nitin Dixit
                                This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.
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                                  Priyanka SahaDas (Priya)
                                  from Kolkata, West Bengal
                                  May 4, 2017
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                                  Address: New Delhi, Delhi, 110020
                                  Website: www.vodafone.in

                                  I, pintu das, using vodafone post paid connection with corporate plan since june 2016 (Mobile no. [protected]) and i have paid all my last outstandings against this mobile no. Before the due date. I have paid my last outstanding amount for rs.627/- on 19th april. My next bill due date is 19th may 2017. But surprisingly vodafone has deactivated my connection illegaly without any notice. Since i am using this connection for official purpose i am facing lot of problem due to this unauthorized deactivation.
                                  Vodafone India customer support has been notified about the posted complaint.
                                  May 04, 2017
                                  Updated by Priyanka SahaDas (Priya)
                                  One Vodafone customer care representative contacted me claiming that they have not received last bill payment... Whereas I have paid the last bill on 19.04.2017 for Rs. 627 vise transaction ID [protected]...
                                  Screenshot of payment attached for necessary action...

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                                    ram@1992
                                    from Bengaluru, Karnataka
                                    May 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560035
                                    Website: vodafone

                                    I have been facing internet issue and network reachability issue since i ported from airtel. They offered me 15 gb of 4g data and unlimited calls @430 even though i couldn't able to use 2 gb of data because of internet speed. I did complaint more than 20 times even though no use. Please let me know how to go with consumer court to file a complaint.
                                    Jun 18, 2017
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2017
                                    Vodafone India Customer Care's response
                                    Hi Ram,

                                    We will call you shortly and get this sorted out right away!

                                    Regards,
                                    Vodafone India
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                                      S
                                      sagarrajani
                                      from Mumbai, Maharashtra
                                      May 4, 2017
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                                      Address: Mumbai City, Maharashtra, 400059

                                      This is with regards to bill generated on 25th February for number [protected]

                                      I travelled to Sri Lanka from 19th February to 22nd February. On 20th morning I activated the IROAM FREE package for 3 days for which the rentals are INR 500 per day. This request was placed through internet and I got a message in 10 minutes that the package is activated (screen shot of message attached). It also prompted to me use local service provided Dialog which I went to manual settings and did it immediately.

                                      On 21st afternoon I got a message from Vodafone saying my unbilled usage is INR 18000 which is more than my average usage, I immediately sent out a mail to Vodafone to check the issue and I got a revert saying that they cannot check now and I will have to wait till the bill is generated on 25th Feb. To be on safer side and not to increase my bill amount I again went to manual settings and selected local service provider Dialog. On 22nd I again got a message that the unbilled usage increased to INR 33000.

                                      On 25th once the bill was generated I saw that I was being charged at normal international roaming rates and not at the rates mentioned in the package that I had subscribed to. Since then I am writing to them on a daily basis but there is no revert. it is raised to highest authority but there is no response on the same.

                                      i want the amount to be reversed and to be charged only based on the package.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        amoldh04
                                        May 4, 2017
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                                        Address: Pune, Maharashtra, 411018

                                        My name is Amol dhonde my contact no is [protected] (postpaid) i am customer of vodafone from 2-3 years when i port my no in idea for better net speed and reasonable rate so they cal me for convincing to continue 499 plan and after they activate 699 plan when i cal them they tell me less in 200 in 699 plan but i get bill of 940 when i complaint customer care they again to again register complaints but not response i go in vodafone store PUNE wakdewadi pay all bill and convert to prepaid but they not convert till i request you please get action to this company

                                        thank you
                                        Vodafone India customer support has been notified about the posted complaint.
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