Vodafone India Complaints & Reviews

Sir,

I am using vodafone for more than three years, but this time the fraud they have commited is not expected.
I have best offer on the no. [protected] was Rs 97 for 1 GB/2G FOR 28 DAYS, SO i recharged with 97 on 10 april 2017 i got the message of 400 mb upto 21 april and total 1 gb upto 7 may 2017. but now only 400 mb has been received so far. the company are doing fraud by mentioning the offer was only for 400 mb, so you received.
i have screen shot of the offer.
they are not even registering my complaint on 198.

such a fraud never be expected from such a big co.

[protected] ka mujhe call detail chahiye

Hello! Your subscription for DOTBOT pack has been renewed and Rs 75 has been charged.The service will get renewed on[protected].To deactivate SMS STOP to or call 155223(toll free).

I never requested for such kind of packs it's second time vodafone cheating me.

Hello there,
I called more than 5 times today since morning for my data activation.

I spoke to an advisor in the morning named Amar, He told me that my data of 20gb will be activated within 24 hours, then spoke to another advisor Suhas Patil (ref no:[protected], as he provided) told that it will take 72 hours to get the data of 20gb activated on my plan. He seems to be rude. He raised his voice on me and really really seems to be so unprofessional.

When I took this connection (Red4business[protected] the staff at the VDF retail store Viman nagar Pune told me that it ll start as soon as your line is activated.

This is so inconvenience for me.
Please active the data promised to me.
I do understand there is a communication gap here so things went to toss.

Even I worked for Vodafone but things seems to be so different in domestic platform. Really embarrassing.

I hope my words helps to make unhappy customer smile atleast.

Regards,

Elina J Deori
[protected]

[protected]
Iam complaint about the deduction of gaana khazana pack. Because i didn't to activate this pack.. So u have to severe actions against the vodafone network

Despite multiple rounds of follow up Rs 300 plan offered to me has not been activated. First I did follow up with Manoj from Vodafone for about 2 weeks. Post this I did a follow-up with their call center and finally with their nodal office without any luck so far.
I think all my options have got exhausted now as they have told me there is no more level of escalation after nodal office. Thus writing to you.
Below is the reference of my last request to Nodal officer:

RE: Better plan request my Vodafone numbers - service request number:[protected] and[protected]

I'm looking my 2nd mobile call details

Sir,
my name ajit kumar padhy & my Vodafone no [protected]. Vodafone company was automatically actived my 200mb interenet package so i was many time contact Vodafone customers care but he/she no attempt my call. i was shock look my balance cutting 250 rupees to 17 rupees at this time. why reduce balance so contact customer care but he/she no attempt .pls sir my problems look up.

Date of incident:21.4.17
my no:[protected]

I havent requested for the social book pack on my phone but the pack has been activated nd amnt has been deducted from my balance.i want the refund ad cancel the pack.

Dear admin,
I m corporate employee and using your service alst 6.5 years. Now in unsatisfied due to without my knowledge charges in last two billing cycles internet charges (2800rs and 1400rs). A nd your barnala stores agreed to reimburse only 70 %.

Now we require full reimburse hope you corporate.

O that we have use your service in futurea nd also suggest others.

Rgds,
Nikhil
[protected]
Crompton

I'm satish bn ([protected]) from bangalore
For the vodafone bill period 20.03.2017 to 19.04.2017 added value added service charges 35 (For cell9_tubeworld) + taxes applied for me.
I never requested this service. It automatically gets activated and says, activated, send sms to stop it. I sent the sms.
But charges applied 35 + taxes. I'm expecting my money back.
Please refund it next bill.
Cheating does not run for long time

Kind attn: m contractor,

Vodafonecare. [protected]@vodafone.com and ap. Trai.gov.in

Ref: complaint no:[protected]

Request no:[protected]

Mobile no: [protected]

With reference to my above mobile no, i had asked for a change of monthly tariff plan from easy 375 to 199 plan in first week of march 2017 which i was told had a 350 mb data included with additional free data offer also as additional for loyal customers.

I had shifted to a lower tariff plan to reduce my monthly costs on mobile bills. I had specifically asked the call agent that since i am using whatsapp on the said mobile no. I should have a plan which includes data, the call agent had reconfirmed that the 199 plan has 350 mb data included with a further free data which was not specified. (As the company was working on offering free data to existing customers to counter reliance jio’s offer)

I now find that i had been billed for a plan which do not offer the data at all and my bill amount as calculated by vodafone has shotup beyond rs.2000. The offered 199 plan should have included 350 mb data pack which had been promised to me when i had changed my plan in march 2017 and would have kept my bill amount to not more than rs.300. I feel that the vodafone company had cheated me by billing for the plan 199 which didn't include data and send me inflated bill. On inquiry with vodafone in april i was told that the 199 pack with 350 mb data plan which was offered is not presently available and the call agent denied any such data pack on offer. If this is what is being done to a customer like me who has asked specifically for a lower pack plan including data, i wonder what the common customer will be billed.

I wish the vodafone company to go through the full conversation recording of the call agent when i had specifically asked for a lower tariff pack with data in march.

Kindly look into the matter and withdraw the inflated bill for the wrong pack offer and billed to me failing which i shall persue the matter with trai and the telecom ministry independently.

Regards
Ajith krishnan
Mobile:[protected]

I am unable to port out my number out of vodafone network. I send lot of messages to 1900 as PORT XXXXXXXXX where X is my mobile number, however i get not delivered message everytime. I called customer care and they cant help it seems, they trying to sel lme some other offers instead of porting, One customer care lady said use PORT number without space, which is wrong. Just giving excuses.
I visited Vodafone gallery, they said me to call customer care and they cant help, so not sure why does the gallery even exist ? Just to sell cards with no issues solving ?
My number is now blocked by vodafone to call customer care.
My only option left is to open an compliant against vodafone through TRAI or PMO.

Worst ever service.

Hi this is Niteshkumar patel I am in Australia now in my village name Mandali kharod Vijapur dist mehsana Gujarat india
In my village since last 2 year we have major problems of networking problem we suffer more due to network problem my village people try to reach you but due to less information they can't
My number is +[protected] if you need to talk with me. Regard this

My village is not to far from your network tower it's just 3 km far from my village then after I got this issue it's very bad I try to contact with my family from Australia but always I can reach there I always spent 30 min to talk with them but I can't that's a reason to I am complaining you my village people try to proteblity to other network providers but all have same issue accept idea network

I hope you solve this issue as soon as possible

My email I'd is [protected]@yahoo.com
Please contact me if you need any information

I got below message from vodafone-
"Hello! MMovies pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.150 has been deducted.Your current Balance post service activation is Rs.46.45.To deactivate SMS STOP to or call 155223(toll free).To Download Free Content Click http://180.179.103.247/sub/?id=5277"

Even though i had not sent any message rs 150 were deducted from my balance. This is ridiculous.

Please take some strict action against Vodafone. Please revert back my balance.

Hi
My Vodafone postpaid number [protected]. I haven't activated any VAS services but they are charging me 140 RS/month for that. I tried many times to contact customer care on call but no one is picking the call. This is totally unfair and they are looting like anything. Please deactivate the services or deactivate the number itself. I haven't seen such a waste mobile service provider in my life.

Hello I m Suresh from moga punjab having my own shop of recharges my complaint is against Vodafone dse, distributer for giving less margin to retail counter.When I complaint this to the tsm he also ignored from last 3 months .Plaese solve this problem as soon as possible.

I want to have incoming call details of my vodafone number [protected] my contact number is [protected] my E-mail id is [protected]@gmail.com kindly please contact me at [protected] and tell me the process how can I get my last three months incoming call records.

Rude to me on call
Call dropped by him
No information provided
Clarification not provided
Was not polite on call
Arguing with me on call
Denied transferring my call
And if I asked to transfer again he will drop the call and so did he
No complaint number provided laughing on call
12:18 pm 21 April 2017
Call has been recorded kindly revert me back .
Highly disappointed with Vodafone service appointing such service providers.

For some reason (I using jio now want to switch to my old vodafone ) I can not use my vodafone sim for 1month, when I need to use that sim on my mobile, it was blocked by vodafone...without any kind of information they do it. My mobile number is [protected]. Kindly requesting you to provide service back to this number.because I love to you vodafone service