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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 550

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S
Speakwellguru
from Noida, Uttar Pradesh
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Unlimited call and internet not working pls refund

Address:Sonipat, Haryana, 131023
Website:Vodafone

Hi this is to bring to your notice that I had called Vodafone customer service twice for a refund as the internet was not working at all for me. I talked to some "pooja" first and she could not connect me to her supervisor. Then I called after two days and I was transferred to technical team, who did not even pick the phone.had to be on line for 15 minutes. I just wanted the company to get another plan with the same money. I am frustrated...
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U
Umanatarajan
from Vijayawada, Andhra Pradesh
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Unauthorized calls regarding bill due for a stranger

Address:600049
Website:Vodafone

I receive numerous calls from vodafone regarding bill payment for a stranger though i have informed them that i am unaware of such person and requested to delete my number. Alas, i have to face the problem till now....
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S
Sunniva
from Mumbai, Maharashtra
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Unnecessary charges

Address:400706
Website:www.sunnivarenewables.in

For current month bill there is major issue on the monthly billing charges for [protected], 6 & 7 which has been increased from 299/ to 400/- to be waived and sorted else we will not make payments for below nos.
Also there are additional charges with conference call charges applied despite we are in CuG, there is no sense for you charging on this aspect:
charges on conference call @ Rs, 59.60 for [protected] which should not be...
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S
SUNNIVA Renewables
from Mumbai, Maharashtra
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Unnecessary charges

Address:400706
Website:www.sunnivarenewables.in

We are fed up of your repeated wrong billing as i have personally checked my team member's mobile no. [protected] and there is no usage of internet i am not sure how you keep on harassing pestering and plundering the corporate customers with post paid connection. Now to get rid of this never ending nuisance from your erranious billing team, we have decided either to port out or migrate to prepaid connection.

Prior to which...
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K
kasturi Neelagar
from Erode, Tamil Nadu
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Call history for march 2017 month

Address:Dharwad, Karnataka
Website:[email protected]

Please i want to my call history its urgently so, please send me. my mobile no -[protected]...
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S
shiv moosun
from Kolkata, West Bengal
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Misguided and cheats

Address:Kolkata, West Bengal, 700007

I have choosed a postpaid plan with vodafone with 375 rs. - 100 discount rental lifetime plan. My monthly billing was in between 300-350 including taxes. Now the company have changed it without information and billed me 487rs....
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M
MahanteshJKD
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need PUK code

Address:560001

How to get PUK code for unblocking PIN to open sim Please provide as soon as posiable...
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G
GiteshK
from Mumbai, Maharashtra
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Wrong Invoicing

Address:400076
Website:www.vodafone.in

I was using Vodafone's post-paid connection for almost 1 years from 2015. Like any other mobile service providers in India Vodafone was never behind in the race of charging customers for services which they never asked for. I somehow managed to continue with my post-paid connection even after facing such problems multiple times.

In January 2017 when Vodafone made a mistake in my bill and even after providing them enough evidences...
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L
lon3wolf
from Kanpur, Uttar Pradesh
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Misrepresentation of recharge information

Address:Lucknow, Uttar Pradesh, 226017

Today In my best offers section they show that if i recharge with 70₹ i could get a talktime of 140₹. But i received only 60₹. On calling their customers representative they mention that u were supposed to receive between 50 and 140.. Why this minimum value was not mentioned in the offer. This is clearly fooling customers and is a case of fraud. Companies like these have been manipulating information and making huge sums of money. This...
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M
Mayukh De
from Bengaluru, Karnataka
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Mobile portability issue

Address:Bangalore, Karnataka, 560048
Website:www.vodafone.in

I have submitted document for mobile portability of the Vodafone Mumbai Number [protected] to Vodafone Bangaluru on 15/04/2017. I have received a text message on 19/04/2017 at 10:30 PM that the portability is successful.
So to activate, I called 59059, the IVR asks me to select the correct language & once I have selected the right language, the IVR disconnects the call.
I have made calls to [protected], their customer care executive...
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D
dhawal51184
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding false commitment and bad service

Address:Pune, Maharashtra, 411027

Hello,

This is dhawal here and i am using vodafone postpaid number [protected] (Pune) for a long almost 10+ years; last friday i. E. 14th april 2017, while changing sim from a phone to another i damaged the sim and contacted to pimple saudagar vodafone store, pune. They asked a id proof and gave me a new sim saying that it will mapped with existing no and will be activated in 4 hours, somehow i am still not able to use the...
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S
sheru2016
from Lucknow, Uttar Pradesh
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Refund of security deposit

Address:Lucknow, Uttar Pradesh, 226007

My number is [protected]. I had ported out this number from vodafone on 17th January 2017. I have a security deposit of 3500 Rs with vodafone which has not been refunded to date, Though i was told by the vodafone staff that it will be refunded within 90 days. I have visited the local vodafone outlet numerous times with no success. I need immediate redress.Awaiting early action from your end....
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C
ChandraShekhar Misra
from Dehra Dun, Uttarakhand
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Unnecessary charges

Address:262402

Vodafone service is not good, they deducted my balance & activated service automatically by themself, I had recharge with 176 for 2GB 3G data pack, but it vanished automatically, as I had only used 250MB data, other 1800 MB data is not known, 'where it is gone, when I called Vodafone agents for reddressal but they have blocked by phone 📱 to call them. Mobile no. [protected]...
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S
Sid Anand
from Gurgaon, Haryana
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Regarding migration from postpaid to prepaid

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vodafone.in

Hello,
This is siddharth Anand and i am using vodafone poatpaid number [protected] for a long; in last few days i saw that my friends are availing such services below Rs. 350 in prepaid for those i am paying more then Rs.650 in postpaid.
So i called customer care of vodafone for migration request from postpaid to prepaid else better to port some where if i am using it for so long and still being over charged.
The customer...
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B
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for number portability to airtel

Address:Pune, Maharashtra, 411017
Website:www.vodafone.in

I am bhargav chemuturi from pune. I recently changed my vodafone prepaid number to postpaid (Red 499 plan). I received a bill of 1162rs in this month.
This is not fair as per norms you provided during postpaid conversion.
Also the network coverage is not at all good in our area pune (Rahatni).
So please convert my number to airtel portability.
Mobile number : [protected]
Relationship number :[protected]...
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S
shubham Dhiman (sam)
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving the proper details

Address:New Delhi, Delhi, 110045

I called vodafone customer care. And i askes them that your what is the scheme of 348 recharge they told me that in 348 u will get unlimited calling and daily 1 gb 4g data per day... But now i got only 1gb data month... I calles cuatomer care again n now they said that i[censored] purchases you new mobile handset then u will get... Cheater fauders i really disappointed... I will never take any vodafone connection n i port this 1 to airtel.. Nn u...
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C
ChintanShah10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair billy and cheating

Address:Mumbai City, Maharashtra, 400067
Website:www.vodafone.in

I have been unfairly charged Rs. 2414 in my last bill. Here is the history of my interaction with Vodafone and multiple failures at their end to deal with my issue.

I had a Vodafone Red plan for iphone which was ending on 11th March. I proactively called them on 8-9th March to change my plan but I was informed that please take 4G card first before changing the plan. I was told the card will reach you within 2-3 working days-...
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S
sermohan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Value added services is activated automatically. Billing issues.

Address:600074
Website:vodafone.in

Dear Sir, I am using Vodafone corporate CUG few number Postpaid sim and I have the problem that Value Added services is activated automatically which I don't activate. too many times services had been activated automatically. They apply the charges on bill when I complaint customer care for it they told me that there is the new rule of his company from May not to waive the charges on bill.I had a complaint in every month for this complaint...
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A
ambipappu
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barred my postpaid number

Address:New Delhi, Delhi, 110092

Dear Sir/Madam,
I have post paid mobile number [protected] from last 5 years on 15/4/17 you have barred this number on the basis of my other number [protected] which i have stopped using since October 2016 while i have clear all dues but due to your fault of system its showing outstanding which is completely wrong and un-ethical. i am continuously trying to talk to your concern person but not getting any answers. Sorry to say your service...
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R
RAJESH
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone india vodafone cheating customers mrp 353 unltd pack

Address:690505

I purchased vodafone mrp 353 unltd pack on 03.04.2017 as per the offer the validity is 28 days and local+std calls+daily 1 gb free .But after 16 days i received an sms from vodafone stating that mrp 353 unltd pack is expired, call and data charges will apply.This is a clear cheating .I called the customer care and the executive said the validity will be extended to 01.05.2017....
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