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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 586

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H
Himmat Bhanushali
from Mumbai, Maharashtra
Feb 27, 2017
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Address: Mumbai City, Maharashtra, 400084

I am staying in Asalpha vilage but in my house ecen in my chawl there is a huge network issues. For each and every call we have to come out from our house to our passage then we able to dial or receive the call. So please improve ur network quality in our chawl otherwise our all chawl members decided to port with another operator. We hope our complaint will solve asap.
Vodafone India customer support has been notified about the posted complaint.
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    Praful Nagpure
    from Amritsar, Punjab
    Feb 26, 2017
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    Address: Nagpur, Maharashtra, 440017

    I lost my cell phone today.. so please block my vodafone postpaid sim No. [protected]
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      M
      mudassar715
      Feb 26, 2017
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      Address: 411027

      Dear Sir,

      Vodafone is repeatedly activating Value Added Service Like Glamour Zone, CLIPSKART, VDS Games etc. I have never requested these services. Even after multiple complaints this is continuing. Each Time I am assured that this shall never happen in Future but it is repeated in next few Days. I am really Frustrated by Vodafone service as this is clear case of Cheating and deducting balance without customer consent. There is no SMS for request or confirmation the amount is directly deducted. The Customer care operator are not helpful and blame us to have activated by Mistake. Initially I thought I would have clicked by mistake but this has now started happening very frequently.
      I have never requested for any such service and mostly these service get activated when I am not using the Phone. I had requested multiple time to stop promotion and clearly take consent before activation any service. I was assured multiple times however there is no change. This time I am not able to reach customer care as the option to speak to customer care executive is not working on Complaint Number 198.

      Kindly take strict action against the Vodafone so that customer does not suffer.
      Vodafone India customer support has been notified about the posted complaint.
      Feb 27, 2017
      Updated by mudassar715
      Trying to Contact Customer care 198 for complaint and refund. However the option to talk to Customer Executive is not working. Pathetic service and support by Vodafone.
      Dear mudassar715,

      Just call to 155223 which is the specific portal for deactivating VAS services. Also try to call frequently to avoid same problems. It would be helpful to u.

      Thanks

      ANGURAJ
      Sir,
      sir i am a genaral customer from Basirhat WB circle. sir please modifyed Rc146 offer. This offer did not clear for all customer.
      To stop VAS type STOP and send to 321 if you are vodafone customer. for airtel you just call to 155223 toll free number and follow instruction. but it's very wrong that these service providers activating VAS without our consent. i also got experience of same.
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        P
        pranabkundu
        from Kharagpur, West Bengal
        Feb 26, 2017
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        I recharged my number with Rs 14 (for std & local @Rs 0.25 per min for 28 days) on 26.2.2017 at 7:53pm. I received the confirmation of the recharge after which I started an outgoing call. The call finished at 8:34 pm. I was surprised to note that vodafone has deducted at full rate (Rs. 43) for my call. I called CC for lodging a complaint. However, neither the cc officer, nor the Senior Desk officer (Alif Hosen) accepted the complaint. Rather they blamed me that it was my fault that I had to call cc to confirm about the activation. I tried to convince them by stating about the confirmation sms what I received before doing teh outgoing call. However failed to convince them. This is a straight way cheating by vodafone. I feel guilty to have vodafone connection in my mobile. I shall definitely port my network from vodafone to some other network. Shame to vodafone and their customer services.
        Vodafone India customer support has been notified about the posted complaint.
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          T
          toofhan
          from Mumbai, Maharashtra
          Feb 26, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I have entered the wrong pincode so now its asking for the puk code. Kindly send me the number my no. [protected]
          Feb 26, 2017
          Updated by toofhan
          Kindly send me the number my no. [protected]
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            K
            KalpeshABhatt
            from Bardoli, Gujarat
            Feb 26, 2017
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            Address: Surat, Gujarat, 394601

            Dear sir, I want statement of Jan-2015 to Dec-2016 of my no. [protected], no. Register With Dhru Motors & I am employee of it. So, please sir help me my mail id is [protected]@yahoo.co.in & [protected]@gmail.com.
            Please help me sir...
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              K
              Kunal Kanti Bhunia
              from Jalpaiguri, West Bengal
              Feb 26, 2017
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              Address: Kolkata, West Bengal, 700074

              Dear Sir,
              I had lunched a complaint yesterday 11.52pm.Service registration is [protected]. Your senior customer executive promise me to refund the deducted money before 6pm.But till now i have not get any refund from your company.My vodafone number is [protected].
              Thankig you,
              Kunal Kanti Bhunia
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                M
                Madhura Prasad
                from Mumbai, Maharashtra
                Feb 25, 2017
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                Address: Pune, Maharashtra, 412101
                Website: [email protected]

                My number is[protected]
                Worst experience ever... mental harassment for network connection.. fake bills asked without providing any service.
                Harassment calls for bill on my alternative number as they could never reach me on Vodafone number coz of worst connectivity.
                No response inspite mailing to Mr Sunil Sood directly for help...
                Lethargic attitude. I wished to port out my number but Vodafone is insensitive and asking money for the services which they have not rendered me ever since day one.
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Suresh Kanna
                  from Tindivanam, Tamil Nadu
                  Feb 25, 2017
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                  Address: 600044

                  I have been with vodafone for more than 4 yrs now...and i am again n again experiencing this problem o[censored]nauthorised activation of various value added services even without my knowledge and most of them even i dont knw whts the use in tht...n now its being happening timd and again...not able to accept...planning to change the connection...take this as serious
                  Vodafone India customer support has been notified about the posted complaint.
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                    K
                    khatija maniar
                    from Mumbai, Maharashtra
                    Feb 25, 2017
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                    Address: Mumbai City, Maharashtra, 400051

                    Wrong bill of dec 2015 sent in feb 2017 and same day vasuli call done and frm next day onwards service disconnection game started. Called 100 times to call center, visited thrice to store and once to service head office. Post this got confirmation from appelete team that dispute is settled bt still they discontinue the service. Time, money, bussiness loss and hell lot of mental harrasment.Not a single person is taking responsibility for customer's issue.really fed up.
                    Vodafone India customer support has been notified about the posted complaint.
                    Feb 26, 2017
                    Updated by khatija maniar
                    Due to the above isaue I opted to port out from vodafone, their MNP retention team called and offered a very good plan, the same had to be changed on 25th feb. But yesterday upon calling 3 times for the issue they changed the plan and that too a wrong plan with very minimum benefits.there is no coordination between departments of same company.now I have to wait till monday to speak to them.Appelete team has still not called even after requesting many times yesterday.
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                      ਅਜੈਬ ਸਿੰਘ
                      from Ludhiana, Punjab
                      Feb 25, 2017
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                      Change Name & Address

                      Address: Ludhiana, Punjab, 141109
                      Website: nill

                      Dear Sir / Madam,

                      I Request you to change the name and address of my
                      mobile no 95454 *****.

                      Please contact us immidiately.
                      Thanking you
                      Regard
                      Ajaib Singh
                      [protected] Mobile )...
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                      R
                      Rk.raviraj106
                      from Kotaparh, Chhattisgarh
                      Feb 25, 2017
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                      Address: Ranchi, Jharkhand, 834001
                      Website: Vodafone.com

                      Dear Sir/Mam.

                      I Ravi kumar needs phone call history of my Vodafone mobile number - [protected]. Kindly provide phone call history from 15th January 2017 to 23rd February 2017 on my email address - rk.[protected]@gmail.com. Kindly provide as soon as possible. Send history to my mail address given in the message.

                      Regards
                      Ravi kumar
                      Mobile - [protected]
                      Ranchi, Jharkhand
                      Vodafone India customer support has been notified about the posted complaint.
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                        V
                        vmc security services
                        from Coimbatore, Tamil Nadu
                        Feb 25, 2017
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                        Address: Tiruchirappalli, Tamil Nadu, 620004
                        Website: Consumer complaints.in

                        I have surrendered my postpaid sim [protected] on 23 Feb 2017 for migrating to prepaid at tiruchirappalli cantonment voda store and deposited bill amt of rs 382 incl bill amt including request documents with address proof and id proof and photo also . But till date migration is not done after passing 48 hrs and i will not pay any more rental to you. I will strictly follow my rule as a military man . Plz give quick response to me. I have already lodged one complaint with 198 also .
                        Vodafone India customer support has been notified about the posted complaint.
                        Feb 25, 2017
                        Updated by vmc security services
                        Till the time no any response is come
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                          K
                          KishuV
                          from Mumbai, Maharashtra
                          Feb 25, 2017
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                          Address: Mumbai City, Maharashtra, 400052
                          Website: www.vodafone.in

                          On 2 numbers I had taken a Gulf ISD pack under which I was promised that call charges of Rs.2.99 per minute will be charged.
                          Upon checking on myvodafone I realised that actual charges being charged are nearly 4 times the charges promised and immediately raised the matter with customer care and relationship manager via phone and email. Both responded to wait for the bill wherein the adjustment will be made. Unfortunately, the bill amount was also escalated since then I have been following up with Vodafone for more than a month now and escalated the matter to their nodal office also but still no response.
                          They do not seem to be bothered about this.
                          I am thinking of filing with TRAI and/or Consumer forum.
                          Vodafone India customer support has been notified about the posted complaint.
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                            D
                            drresham
                            from Delhi, Delhi
                            Feb 25, 2017
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                            Address: New Delhi, Delhi, 122002
                            Website: www.vodafone.in

                            I put a request to convert my Vodafone number from prepaid to postpaid and applied for the same. executive from Vodafone came and took all the documents and security money. His name was Jogendra Yadav with no [protected].
                            and even after 3 days my no was not activated then I visited Vodafone store in Gurgaon.. oxame city centre.

                            The guy at the counter( Vipin) said he can't help in this regard as exec has made some mistakes in filling the form. And they are not responsible as he was from a company supercc. I really dont know what mess is this. Then I requested him to correct it there he said it is not possible and I will have to wait for another 15 days.
                            I am made run from post to pillar coz of Vodafone. I am being harassed for something which should be my right.
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                              vasanth.s
                              from Udupi, Karnataka
                              Feb 25, 2017
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                              Address: 560038

                              Hi,

                              I am vasanth from Bengaluru, Karnataka. I'm using Vodafone SIM from many years, but now a days these Bengaluru Vodafone people are deducting amount by saying false statements & active plans which I never activated nor I got single message from that plan.

                              Recently on Monday (20th Feb) they deducted Ara.35 by means of cone zone for 7 days where I never requested nor they asked me. Same they will deduct on 27th itseems & from past 6months my almost 80% balance is sucked by Vodafone only. Without permission they are deducting amount
                              +1 photos
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                                Amit Lodaya
                                from Chennai, Tamil Nadu
                                Feb 27, 2017
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                                Address: Chennai, Tamil Nadu, 600096

                                I carry mobile number [protected] from Vodafone. I found Vodafone cheats by activating unnecessary services without customer consent. Every time I need to call customer care to reverse charges. This is pathetic behaviour from vodafone and stringent acation with huge penalty required on Vodafone India. Recent service activated was roots music. As attached roots music was activated without my consent. This is just an example for one of VAS activation without consent
                                +1 photos
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                                  Anupama Alkunte
                                  from Visakhapatnam, Andhra Pradesh
                                  Feb 24, 2017
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                                  Address: Pune, Maharashtra, 411016

                                  My Vodafone is not in use since 10 days and I visited Vodafone store to change my number into nano. But the problem is my SIM is not supporting to any phone. I have no idea why it happened. This number is in my mother's name, i visited twice Vodafone store but no one is ready to help in this. They are your mother should be physically present. My cannot come to store. And I am using this since more than 6 years now. This is important number for as this numbé is linked with my kotak bank, cosmos bank, union bank. The service from Vodafone is pathetic, Customer Care people like, Kiran, abhijit, shivram, and slim few more staff members are really pathetic. They do not send to talk, no.manners, they treat Customer like criminal, Customer has stolen or murdered some one and they cross quetioneing the Customer
                                  This is how Vodafone Customer Care staff treat us. This happens every time. I really disappointed withbthis service. I will recommend alĺ my people not to use Vodafone. And if any loss.happens to me then Vodafone will be responsible for this. I have to take some strict action against Vodafone now.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    R
                                    ravindra.chavan
                                    from Mumbai, Maharashtra
                                    Feb 24, 2017
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400067

                                    Vodafone has ristricted of my outgoing services for my vodafone no. [protected] with reason that some other number [protected] outstanding.
                                    [protected] is not belongs to me nor related to me; when I called Vodafone customer care they informed me that this number was register in 2015 with similar name and now it is discontinued.

                                    I am unble to make outgoing calls, required your immediate help.
                                    Apr 4, 2017
                                    Complaint marked as Resolved 
                                    Company has accepted their mistake and given me an written apology. Also they restarted my services.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Satish Ingole
                                      from Nagpur, Maharashtra
                                      Feb 24, 2017
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                                      Address: Yavatmal, Maharashtra, 445001
                                      Website: Vodafone.com

                                      Sir, my no.[protected], incoming and outgoing has been stop on this no. So I kindly request u plz solve my problem.from last 3 months i did not used this no. Bt now I wanted to use. I also do a recharge also I contacted vodafone customer care bt nobody solve my problem.
                                      Kindly help
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