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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 63

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I ve been wrongly charged of Rs25 every month for some pre embedded games which I haven't .This is the message I got today "Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 7.26"
Kindly revert else I would have file complaint in consumer court against this fraudulent activity of yours.@ VODAFONE INDIA...
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Walu John Singogo
Aug 1, 2021
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VI is deducting talk time from my phone.

VI regularly deducts talk time from my phone for something I didn’t sign up for.
I am getting such SMS’s:

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 22
Your balance is Rs. 16.83...
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Ankita_08
Aug 1, 2021
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Unauthorized deduction

Vodafone keeps on deducting money from my vadafone balance for a service I have no clue about.

This is the message I received:

Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20
Your balance is Rs. 9.95

It happened earlier in April too. They charged Rs 30 for a VAS I didn't activated. This is really ridiculous. Charging customers for no reason....
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Vipol
Aug 1, 2021
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Charges without my consent

I received a message stating
“ Hello!
Thank you for choosing to access Games World,
You have been charged Rs. 20
Your balance is Rs. 2.15”
This is a clear robbery in broad day light and if it is not restored I will have to speak with my lawyer for necessary action. This is a serious security breach....
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Hi Friends,

Never ever buy Vi sim. They r highly unethical in their business and loots you to the core.

I brought a 399(2gb/day) along with a 351(wfh data-pack 100gb for 2month). Total 750 spent.

I was only getting 1-10mbps max speed . For most time it was below 3mbps as shown by speed test online.

The most horrible part was that the network here switches to 3g(h+) and even 2g(edge).br...
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S
Shiva1709
Jul 31, 2021
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Deduction of Balance without Subscribing

Vadafone team
I on my vodafone no.[protected]. I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

Kindly...
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KirteeSharma2048
Jul 31, 2021
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Verification after PORT in roaming

I ported my airtel number to vodafone in India and I came into roaming(Netherlands). Now when i call 59059 it says that number is incorrect.
I am in trouble as it is my primary number that is used in banking.
Please suggest any solution....
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HukumarSingh
Jul 31, 2021
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Deduction without consent

Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7
Your balance is Rs. 3.78. This deductions and others like this happen many times. I afraid of recharge on my no. Whenever there is balance in my account, there is deduction appropriate to my balance....
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C
csukalpa
Jul 30, 2021
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High Bill

Address:Directorate of Municipal Administration,Dispur Guwahati -6

Please provide correct bill . My July Bill was (Mobile No [protected]) Rs.4295.00 . I paid the bill on 15.07.2021. I was very cautious about virus. I switssed off my mobile Number . Only when I needed two time to talk with my husband and daughter then only open for 2minute but today at that very moment I received one message about my current months Bill already exceeded 4000/-...
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Address:India

I live abroad but have been keeping my indian prepaid vodafone number active as it is linked to Aadhaar. Every month I do a recharge so that the number is kept active and every month when I go to check my recharge it reaches zero because they have been cutting 66 rupees by activating my caller tune every now and then without my permission. It is such a waste if my money and I cannot believe that a company is doing this right under the noses...
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Why Vodafone services deduct my balance ...
I'm not happy
Your company just activated a game
Which I'm not aware of and deducted my balance
This is not fair....
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Dev Param
from Mumbai, Maharashtra
Jul 29, 2021
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Recharge payment done but recharge not done

I have recharged for 149.00 and paid through SBI Netbanking today. But my phone service is not recharged/updated. Kindly do the needful at the earliest.
Thanks.
Note: Payment statement is attached for your perusal and action.
Account Statement from 29 Jul 2021 to 29 Jul 2021
Please do not share your ATM, Debit/Credit card number, PIN (Personal Identification Number) and OTP (One Time Password)
with...
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Atanu Panda1
from Kolkata, West Bengal
Jul 29, 2021
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Mobile Phone showing Zero Balance.

I am Atanu panda, having Vodafone number [protected]. Currently, I am on international roaming. I am facing a problem regarding my account. Whenever I recharge my number, my main balance remains ZERO. I am staying abroad for nearly 5 years, never felt this problem. But last year I visited India and after that, this problem started. My iMessage stopped working. I would like to file a complaint regarding this. I talked to customer care, emailed...
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V
vasujayswal
Jul 29, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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[URGENT!!!] Pre Litigation notice from VI for a forged Bill

This is regarding Relationship No.[protected] Vi Brand Mob No. - [protected]. I requested to disconnect the number on 19th-Nov-2020 as I was moving out of India for good. I cleared my due amount(PFA screenshot- 01*) and requested for suspension for which I got the confirmation as well that the number has been suspended (PFA ss- 02*)

Later on 24th Nov 2020, I sent a follow up email (PFA ss-03*) to VI CustomerCare to get a status...
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Ritesh Kumar Gaurav
Jul 29, 2021
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Internet speed and terrible customer care executives

Address:Semardadi, sandhiya chauraha, Sahjanwa, Gorakhpur, 273209

I have been calling CUSTOMER care executives since 25 July after a day my sim activation. Your CUSTOMER care executives, when they can't provide solutions or I tell them that I am not satisfied with them or I ask to talk to supervisor they simply just put my CALL ON hold and never talk again. I have to cut the call. You guys says it's world's fastest 4g network, well that's all ###. I can't even send what's app...
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Anonymous 12
Jul 29, 2021
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Network service

Worst network ever . Other network services are comparatively way better eg. Airtel. The network is so unstable, it turns 3g everytime. Cannot join zoom meetings and even use Google. Its not reliable and it's a waste of my money . That's why my family's switching to other network service and I will too . Get it fixed and don't waste our money....
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Dear Sir/Madam

I would like to inform you that I have done a mistake (wrong recharge/ transaction). I was trying to mobikwik wallet transfer of Rs.5000/- ( Five Thousand) from My wallet a/c no [protected] to wallet a/c [protected] (Vodafone no) Dated 28/07/2021.

Now when I request to vodafone he is refused for cancel this recharge and refund.

Please do the needful ASAP.....
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Kaushal Kishor Tripathi
Jul 29, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Recharge/Transaction

Dear Sir/Madam

I would like to inform you that I have done a mistake (wrong transaction). I was trying to mobikwik wallet transfer of Rs.5000/- ( Five Thousand) from My wallet a/c no [protected] to wallet a/c [protected] (Vodafone no) Dated 28/07/2021.

Now when I request to vodafone he is refused for cancel this recharge and refund....
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saib1919
Jul 28, 2021
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No Network coverage

Address:Plot no:1901, Gollapuntha Colony, Mandapeta, East Godavari, Andhra Pradesh - 533308

Hi Team,

Please Note that I have been living in my hometown (Mandapeta, 533308).

Recently I've moved to my own house near to that town (Just 3KMs away).

There is no strong signal strength for Vodafone Idea network.

Even though I am facing these issues, I've been using the same Network without switching to other networks.
Previously I raised many complaints, but no resolution...
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Gaurav Kumar1
Jul 28, 2021
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Fake call to cancel number porting

Address:Bangalore

Hello, I am trying to port my number to Airtel from Vodafone and have submitted my porting request. However I am getting fake call from Vodafone call center pretending to be Airtel call center and asking me to send cancel port message, saying that in order to port my number successfully I have to send this message. I have checked with Airtel store person and he has confirmed that this message will mean that I want to stay with Vodafone and...
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