Vodafone India Complaints & Reviews

Sir/Ma'am,

It is to bring to your notice that I have been customer of Vodafone for last 5 yrs .

My current number([protected]) which I am using for so long suddenly outgoing services has been stopped which I have already informed,
to customer care but with no solution from customer care they have been asking to pay amount of Rs.1431/- on my alternate number([protected]) according to Vodafone.
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My ph no : [protected]
I have received message saying - you are currently active on the tube world. Your weekly subscription will be charged on next.

I didn't subscribed for any such service. Same is happened one week back also and I was registered a complain over phone and they confirm that it will not happen again, but again repeated. This is very irritating, please correct...

I requested for activate FNF for my alternative 998582XXX number long back and your customer crane team confirmed that will be done from 1st of the month .Requested number - 905233XXXX .
For this I am agreed to pay monthly rental to activate FNF.I am in assumption that this was activated and I am paying my bill every month since January 2016.But I realized that you are not activated FNF.

I contacted your customer care...

Yesterday on my number tube world pack has been activated, I have not requested any such pack on my number through internet and message. So today i call to customer care 199 to deactivate this above service he told me that service has been de activate shortly and 35 rupee charges was applicable to me. This is not a first time twice I hv been faced this problem. Kindly work on this, it will not good for u n to ur clients. Very bad guys...

Respected sir,
While surfing net, i got this sms,
Hello! Beauty Fix service is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.534.19.To deactivate SMS STOP to or call 155223(toll free).
i never knew what beauty fix service was all about. i didnt request for its activation.

Please...

Dear sir;

I am a Vodafone customer and my mobile no is [protected]. I recharged my number with the 97 which is an internet pack 1GB 2G data for 28 days. But from Vodafone website and there when I entered rs 97 then it will automatically change into 98 and recharge of 98 was done on my mobile number, which is not an internet pack. I have submitted Snapshot and receipt also. When I call to customer care then they told me that...

I have (sorry had) 6 services for past 8 years and now cancelled all the services with Vodafone just due to POOR CUSTOMER SERVICE and INCORRECT Billing. No responses, false call back promises, incorrect billing and inefficient customer agents who does not know to explain or handle a customer. Fed up of raising a complaint 5 months before and after regular follow ups finally cancelled the services....

I have deposited Rs.10, 000/- for international roaming activation at Porur, Chennai Vodafone store.
My number is ([protected]) pertains to Chennai region.
After my return of international travel in Aug16 end . I visited Vodafone store on 2nd Sep16 for deactivation of ISD services & for return of refund. But today is more than 3 months are over but I didn't received my refund for security deposit.
After around one month...

I have ported to Vodafone from Tata Docomo with the expectation that signal quality and 3G would be better, but now after using their service somehow for about 1.5 yrs, I am being compelled to port to some other cellular network.

Vodafone was good some day but its not today.

Its a pathetic experience when you want to call your parents at home who are also in Vodafone network and when you call, their phone will...

My who 65 paid her bill on 6th dec 2016 at vodaphone store at vasai west but now sge getting text her bill not paid she paid 680 she is 65ys of age they gave no recipt they wrote it book she has paid there before she has never miss her bill even once he pays every month never miss dont expect then cheat a old women
If ther more detais required plz let me kw...

I have been using vodafone prepaid since 2006 and using internet on mobile also since then. I know how to avoid clicking on pop ups and other phishing sites. On 30th nov 2016, 10th Dec & 18th Dec repetitively I have received the messege
"Hello! Glamour Zone apack/Love Sutra/Tube world pack Store pack is now active on your number, as requested.This service is valid till 1x days rental of Rs.45 has been deducted.Your current BalanceI...

Dear sir / madam,

I am using vodafone's postpaid service for last five years. Last month i got a bill of 1430 inr (Bill for october). I asked them for clarification of this amount (Normally it never exceeds 400 inr) and they told me this was for internet usage. I asked them for the details and i got a call from their customer care a few days back. But in that call, they were unable to explain details and told that system was...

I m dinesh sharma a vodafone user. i m very irritated with vodafone i took a plan of 350 with 1gb 4g speed after that 2g speed internet. three months they gave me bill around 340 350 like that after that sudden gave me 650 bill when i call and talk to customer care they never solve my problem whenever we call on customer care no 100 times 100 executives r there 100 times u tell them ur same problem last month some shahrukh on call from technical...

The mobile numbers [protected] and [protected] were recently shifted to Post paid plan from Pre paid. The pre paid sims were replaced with post paid sims on[protected]. and it was working for two days.Then the service to these numbers were suspended. The customer care officer said the proof of address was verified and found negative hence the connection to this numbers cannot be given.As I raised various complaints at the vodafone web site...

Hello Sir,
Before completion of billing cycle in Sept. month, I confirmed from vodafone representative that I will not get any bill next month if I do not use their services. In spite of this, I was forced to make the payment of Rs. 656.32 as my sim card was deactivated by the firm's representatives.
I then visited the Aundh, Pune vodafone store and requested them for sim activation and getting the sim converted to prepaid...

I have been using vodafone prepaid since 2009, and using internet on mobile also since then. I know how to avoid clicking on pop ups and other phishing sites. On 6th dec 2016 is received the messege
"Hello! Biscoot Store pack is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.Your current Balance post service activation is Rs.261.535.To deactivate SMS STOP...

As in the month of September I was asked to go for 4G sim from girgaum gallery so you can be benefited for our new 2gb data plan free which will be activated within 8 to 10 days.so I avail but till today it wasn't activated as I reminded and followed the costumer care no these gyes replied very soon it will be in your account but yesterday they said finally cause you took sim in 1st week of September and we started offer from month of November...

My number [protected] is suddenly going out of service there after i sumitted my document for reactivate of my number. With charges ₹150 in vodafone care Satna(M.P) 485001. On tuesday 13/12/16. A/c to staff commitment my number will re activate within 3 days but it still deactivate. I'm really very dissapointed with ur worst services and i decided to port my other 5 vodafone numbers from vodafone to other company if my prob. Wii not resolved...

I have requested to convert my no from Vodafone postpaid to prepaid on 10/12/2016. I have received a msg showing dat ur no. will be converted in prepaid within 2hours on 16/12/2016. Still after 30hrs my no is not working. At present I don have connectivity. I visited Vodafone store thrice as well as called on customer care, no one is giving me proper answer. They just told me it's an IT problem. It will be resolved within an hour bt I am...

This is regarding my network complaint from mobile no. [protected] with registered complaint no which was reopened is[protected] that I have filled before 3 months ago and I'm very frustrated that the problem is still stands and nothing is happens from past three months. Every time I call on customer care they just tell me that we need time. The thing is I'm calling for the same issue every time and no response regarding my complaint is provided...