Vodafone India Complaints & Reviews

I've had bad customer service experiences with the Vodafone Center in Dombivali West. Just yesterday, 14th December 2016 around[protected] hours I came across a very bad customer service experience. First of all not all the counters were working. They made the customers wait for hours (one and a half hour minimum) and then when finally we got a chance to get to the counter, the lady working there asked for our problem and then demanded our...

I have been using Vodafone no # [protected] . Network quality and services are so poor that my Sister and Husband have got their Vodafone connection changed to Airtel and Idea respectively but I still continued showing some faith in them .I also have been facing Network issues at few places but that also I didn't mind . Today morning at 6:03 am I received an sms informing me

"Important ! incoming calls on your Vodafone phone...

Hello Vodafone I got wrong or u can say fake commitment by Vodafone via text that I will get 5gb 3G internet pack by pressing *444*255# but I get only 1.5 gb... So now I want remaining balance or full refund .. Hope will get proper reply soon .. [protected] Raj.. Am totally disappointed by Vodafone as its well known company so it doesn't suits their impression ......

Hello Vodafone today I have received a sms showing love sutra pack is active now on my Vodafone number [protected] & Rs.25/- has been deducted but i have never subscribed or requested to any of these services this is 2nd time in this month before this Rs.15/- has been deducted for some fun store pack as soon as i saw these sms i deactivated these services.. before this many times this has happened but i didn’t complain thinking might be...

I am kedar vartak using vodafone no.[protected] would like to submit my request that, i have been charged by rs.30/- last week on the pretext of value added service charges, which is not requested anyway by me ever, subsequently yesterday i.e. on 13/12/2016 another rs.40/-has been deducted from my balance .both the time the so called value added service which was not anyway required and requested by me and it was said to be deactivated but...

Vodafone is billing me incorrectly for a VAS subscription on my postpaid number which I have not subscribed to. This is rubbish and the vodafone has billed me thrice for it. they say its via some ad that I have consented to. I have proper ad blockers enabled and I know I haven't given any consent to any such services. Vodafone has not been transparent with regards to this and this amounts to cheating. I see in the forum that I m not the only...

Hello! Fashion Fairies Pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.5.31.To deactivate SMS STOP to or call 155223(toll free).

Return back the balance which you deducted as I didn't authorized this pack to be activated. The pack was activated by itself without my concern so I need my balance...

I have received an SMS (My Mob. No.[protected]) on 13/12/2016 stating that VAS namely 'Lovesutra' has been added and charge of Rs.75 for the same will be added to my next bill. Please note I did not request for any such services. I callled on customer care number and it was informed to me that I might have clicked on some pop up which sent the activation request.
Nowadays it is very common phenomenon of touching/clicking the pop up...

Sir,
My name is soumen sahu vill+p. S.+p. O.
Marishda dist purba medinipur pin 721449 w. B.
Sir vodafone agent offer a postpaid connection... My priped no [protected] change postpaid connection... But bill name is barik enterprize... I soked my doccoment name is barik enterprize... So i have call my agent santu sahw vill daisai po daisai ps marishda.. Dist. Purba medinipur pin 721449 but he is not interest in case......

1)i, snehasish pattanayak, reside at paschim medinipur, westbengal, pin- 721424, using a postpaid connection [protected], my plan was (199-50 discount)=149.but last 2 or three months i did not get the discount..why the discount is cancelled is not known to me till now, ..how my plan is changed with out informing me.if i dont get the discount i have to leave the postpaid connection...
2)my second problem is -i just converted a no. [protected]...

I have received a sms on 2.12.16, that super models club pack has been activated in my no ([protected]) as per my request. Surprisingly, i have not made any request for that service. However, i send a sms to stop the service on 155223 as per your request on the activated sms.in my recent bill dated 10.11.16, bill no[protected], relationship no.[protected], it is observed that rs. 35.00 has been credited due to vas services on 2.12.16. Interestingly,...

I am a retailer of vodafone recharge. My no is [protected]. Recently govt. Of india announce that 500/- and 1000/- has no legal tender from 09/11/2016. We only give to your sub distributor on 09/11/2016, the cash i sell on 08/11/2016. After as per circular they didn't receive telling us not to receive old 500/- & 1000/- from customer. Now customer gives 10/- and 5/- coin which is legal but your distributor did not receive a single piece of...

I am a postpaid customer but as my usage was not enuf wanted to change it to prepaid. When i approaced vodafone store the customer officer straight away denied saying it is not possible and charge for the same would be 526 which included Rs 29 for Sim Card 199 for 1gb net and 166 talktime. I do not want internet y I have to pay for it. I dont want Rs 166 talktime as my usage is not much 100 is enuf for me.

I was not informed...

Hi vodafone team,

I have purchased vodafone postpaid internet dongle from -2, surya complex, leela bhawan, patiala - 147001, opp gopal sweets, punjab in september at bill plan of 650+tax for 6 gb plan as offered by vodafone store executive but i was getting trouble of finishing of my 6 gb data plan very frequentky but wheni installed vodafone app i come to know that i have only 3 gb paln for 650+tax bill amount. I was very...

I did a flex recharge of inr 203 (being a Kolkata number) on 10/12/2016 online but i am still not able to use internet or make calls/ send sms on my prepaid mobile. i see the amount deucted from my account but no service. i request u to either provide the service or credit my account....

Sir/madam,

I am working in defence deptt. Merrut cantt and i have converted vodafone prepaid mb no.[protected] to postpaid army 49 plan in vodafone store begampul, meerut. At the time of postpaid sim, i have submitted all documents i. E adhar card and serving certificate to mr raghav. On 8.12.16 at 1900 hrs my mb network show emergency call only. I was call mr wahid and informed this situation and next day i visit to vodafone...

I have taken monthly rental plan of 199 with 600 minutes local and STD how they send me wrong bill it is disgusting i wrote mail a week before but there is no reply as of now.

contact no - [protected]...

I am using one vodafone postpaid connection. about 3 months ago i received 2 more bills from vodafone and i didn't know about those numbers. but it was under my name. i went to local police station to report about it as someone else was using the connection on my name. the police told me to go to the vodafone headquarter and report the issue. i went to the vodafone headquarter and reported the same. i was been told that they will look into...

I am very frustrated with the kind o[censored]nprofessional service received from vodafone since last 4 months now. i am using a vodafone postpaid ([protected]) since last 8 years hence i decided to opt for using a 4g dongle ([protected]) over airtel. on 31st aug 2016, i lodged a complaint at their call centre (complain no[protected] as never in my office area (68 shantipally, kasba, kolkata-107) i get any connection. i was promised & told that an...

This is to inform you regarding my postpaid connection ([protected]) in vodafone (Kolkata)that without my confirmation my postpaid credit limit has been increased from Rs 500/- to Rs 5000/-, where i simply got a SMS that my credit limit is increased. When i talked to the customer care executive of vodafone, they told that i have to write letter to decrease my postpaid credit limit to vodafone store. To clear out my confusion about this i asked...