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Vodafone India Complaints & Reviews

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S
Sachin Deore Rajput
from Jalalpur, Gujarat
Nov 18, 2016
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Address: 389001
Website: vodafone

My no [protected] was blocked before 4 month and now bill generate and demanding rs. 122 with massage after due date rs.25 will be charge. Hows it possible. I was call customer care from [protected] on 18/11/2016 at 10.55 p. M. He only answer your card is block and you pay the due amount no solution hows it possible. I am still using 5 vodafone connection and pay near about rs. 6000 per month. If this type of service you provide and customer care executive talk this way is very horrable. Now i think to close my all vodafone connection.

It is very bad experience
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    Harish kandel
    from Kodungallur, Kerala
    Nov 18, 2016
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    Address: 560019
    Website: Vodafone.com

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    Consumercomplaints.in › vodafone india › vodafone india — gamifive service activated automatically and amount deducted was not reimbursed
    Vodafone india — gamifive service activated automatically and amount deducted was not reimbursed. Lot of chit the service
    I didn't subscribe for this service and it was activated automatically. Lot of time didact th my money

    I contacted the customer service center and explained the issue. But the customer service rep declined to reimburse the amount stating that i would have activated the service unknowingly. Like i have mentioned above i didn't activate any service. Lot of time d

    Kindly provide relief from such acts from vodafone asap and prevent them from forcing their services on their customers
    Vodafone India customer support has been notified about the posted complaint.
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      S
      Shanupvs
      from Pune, Maharashtra
      Nov 18, 2016
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      Address: Mumbai City, Maharashtra
      Website: www.vodafone.com

      I am subscribing Vodafone prepaid mobile facility with number [protected], but since last couple of months, everyday Rs. 9 to Rs.12 deducted from my prepaid account. Stating Rs 3.00 each for some Flash SMS,

      While Chating with Vodafone web site, it has been confirmed that there is no such facility activated on my Phone or SIM. But still it is continued deducting Rs. 3.00.

      This is almost 3 months today but issue is still pending and CRM team continuously forwarding same annoying messages.

      Vodafone has worst service provider nowadays..
      Vodafone India customer support has been notified about the posted complaint.
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        Nipun_4888
        from Delhi, Delhi
        Nov 18, 2016
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        Address: 110089
        Website: www.vodfone.com

        I have requested vodafone to wave of the excess amount which was charged on my number .The request was made on 15th Oct'16 .On that day my bill was of 791, after my request they agreed to wave of my excess amount and said to pay Rs 400 on account and balance will be waved of.My request was[protected].Again I have call vodafone on 17th Oct'16 to check whether the the waver was made or not, The executive with the name of Abhishek emp ID - D2203 informed me that they have received the approval and amount will be waved of, don;t need to worry. Today 18th Nov'16 when I was about to pay my bill and called vodafone the executive Abhiskek emp ID DCC202 informed me that they can wave of the amount .

        For any query please feel to call me on [protected]
        Vodafone India customer support has been notified about the posted complaint.
        Nov 18, 2016
        Updated by Nipun_4888
        Website is www.vodafone.in
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          Ganim Husain
          Nov 18, 2016
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          Address: Haridwar, Uttarakhand, 247663

          Dear sir I am recharge my prepaid no [protected] is net offer 3G pack 248 ruppe gave it 3.3 gb data for 24 day but company gave me only 2422 mb data it company also send to msg at 1:28pm date of 18 Nov 2016 fist msg is 2422 mb data gave you and second msg same time 1040 mb data also gave you but I am cheak my account company gave me only 2422 mb data plz resolved my problem urgents...
          Replying as soon as possible.
          Vodafone India customer support has been notified about the posted complaint.
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            C
            CA Devansh
            Nov 18, 2016
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            Address: 560093
            Website: www.vodafone.in

            I have no.[protected]. My number got suspended due to negative physical verification. I complained about it many times to activate my mobile number and complete my physical verification. Also as per their instructions went to Vodafone store 3 times. Vodafone store staff says it will be done by verification team and they cannot do anything whereas vodafone customer care staff says it can now only be handled by vodafone store staff. Both are giving work to each other and no one provides me the service required. As there is no proper response from Vodafone. and therefore my number is not getting activated. Its been more than a month and I am facing inconvenience . My first complaint number is[protected] on Oct 19th and than I have almost 18 mails .
            Vodafone India customer support has been notified about the posted complaint.
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              P
              Parekh Charmi
              from Mumbai, Maharashtra
              Nov 18, 2016
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              Address: Mumbai City, Maharashtra

              Dear Sir/Madam,

              I hold an vodafone demo card registered Dealer : sanchay Enterrpises No. [protected] .
              I have been trying to contact your dealer helpline number 865 but no one is respondng
              It may please be noted i have made transactions of Rs. 1547 in the month of october 2016 . for November 2016 its jus half the month i have already made transctions of Rs.974 still my net pack is not renewed .

              kindly renew it immediately and also carry forward my balance MBs

              Awaiting for thr renewal
              Vodafone India customer support has been notified about the posted complaint.
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                J
                from Mumbai, Maharashtra
                Nov 18, 2016
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                Hi I have been a Vodafone subscriber since 2009 and since then there are charges which ase levied onto my account. These Charges were removed by Vodafone itself, but were not removed from my account. on contacting them they informed me that I should have reported to Vodafone that the vodafone company has made calling line identification free.

                Strange the Company needs to be told what have they made non chargebale.

                I had written couple of mails but have got Copy Paste reply.

                My Service Request number is[protected] /[protected]
                Vodafone India customer support has been notified about the posted complaint.
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                  Vishnu vichu 0143
                  Nov 18, 2016
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                  I am continusely getting calls and vulgar talks for a person called ajith place malappuram kerala working in bangalore. From this numbers [protected], [protected], [protected]. I kindly request u to take nessary action and block his numbers
                  Thank you
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                    S
                    Saurabh Masurkar
                    from Bengaluru, Karnataka
                    Nov 18, 2016
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                    Address: 400081
                    Website: www.vodafone.in/home-mumbai?section=consumer

                    This complaint is in reference to Vodafone account number [protected]. This was a local Mumbai number, and I moved to Bangalore. I wanted to convert the same in a local number in my current residing zone, for which they wanted my address proof.

                    Since I did not have the necessary documents, I spoke to the tele executive, followed by an email to close this account permanently, I was advised to visit a branch, which I did and was told I need to visit a branch in Mumbai.

                    I called the CS team again and explained that to close a number, I cannot travel to Mumbai, however repeatedly the team calls me randomly to offer me new solutions to retain this number.

                    I am incurring charges on this account which I think I am not accountable to pay as I have already requested a closure.
                    Vodafone India customer support has been notified about the posted complaint.
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                      J
                      joshep
                      from Kolkata, West Bengal
                      Nov 17, 2016
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                      Address: 799102
                      Website: vodafone

                      Dear sir, i have a problem now the unknown mobile number [protected] this number are disturbing my small sister. please send me the owner details .please help me sir, to know this person . please help, please help
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                        S
                        Shameer1234
                        from Chennai, Tamil Nadu
                        Nov 17, 2016
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                        Address: 600020

                        I am a resident of chennai and i am using postpaid connection. I don't know how they are calculating the bills, i was on a vacation and didn't even use the mobile for month and i got a bill amount of nearly 4000. When i asked the customer care, dint get a proper response and they debarred my account telling that i didn't pay the cash. Why should i pay something which i didn't use? I got a very bad experience from vodafone customer care executive also and i had to pay it. Now i just changed my connection and using both airtel and bsnl. Very much satisfied with their services. I totally fed up with vodafone and i suggest you to not go for it.
                        Vodafone India customer support has been notified about the posted complaint.
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                          pradip.jadhav
                          from Bengaluru, Karnataka
                          Nov 17, 2016
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                          Address: Satara, Maharashtra, 412806

                          I have not using Mob no.[protected], but Generate bill Rs.508. i don't have pay this bill. Mentioned number is not using now and Not activate of tele Verification of my side.

                          Alternate No.[protected]
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                            N
                            Nephia
                            from Delhi, Delhi
                            Nov 17, 2016
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                            Address: Gurgaon, Haryana, 122011

                            I went to Vodafone store on 15th of November to port the number from postpaid to prepaid and they told me that it will be converted within 2 hours but till now it is not converted and i am unable to use the number.please confirm me the status. Even i called the customer care but they put my cal on hold and provided me no help.
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                              R
                              rajeev1980
                              from Mumbai, Maharashtra
                              Nov 17, 2016
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                              Resolved

                              Address: Dehradun, Uttarakhand, 248001
                              Website: www.vodafone.in

                              Ii checked toll free service providing number *121# get to know best offer in my mobile number then i saw offer 2 gb internet data in rs. 176 for 28 days on dated 16 november 2016 time was 9:30 pm and i recharged for this offer 176 but next day morning i saw that i got only 1 gb internet data regarding this i called to customer care executive then he said in you mobil this offer is not valid then i again checked this offer on *121# then i was showing again 2 gb internet data in rs. 176 for 28 days i took screen shot this offer and attached along with this complaint and now i want to get my data according this provided offer
                              My complaint against vodafone company if they give facilities to customers by this number *121# then why give wrong information to customers stopped this facilities which are created illusion to customers
                              Please sir i request to get my internet data according this offer i have proof of screen shot to this offer
                              With regards
                              Rajeev gusain
                              Nov 19, 2016
                              Complaint marked as Resolved 
                              Thanks to resolved my complaint i got my remain data on 18-11-2016 . Thanks it's work with regards rajeev
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                SONAM BEDI
                                from Noida, Uttar Pradesh
                                Nov 17, 2016
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                                Resolved

                                Address: Gurgaon, Haryana, 120001

                                Network coverage is so pathetic specially from last 10 days that I am practically living without phone!!!

                                I am one of the consumers who uses smartphone phone calling too...

                                Loosing my patience... will wait for another 2 days and then go for MNP... thinking of switching to Airtel...

                                The most funny thing is that I can't call even Costumer care as I don't have network... Being an old client of your postpaid service... it is interesting how you people care for consumer... I am an tolerance Indian but definitely not a saint!!! no response in next 48 hrs... THEN BYE BYE VODAFONE...
                                Dec 19, 2016
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2016
                                Vodafone India Customer Care's response
                                Hi,

                                We really hope you change your mind. We will be in touch with you to help you.

                                Regards,
                                Vodafone India
                                While scratching secret pin code of serial number[protected] of 60 Rupees price was damaged, please kindly send me the secret pin code.
                                My phone number is [protected]
                                Dear sir,

                                I need call details of this number [protected] . Please do the needful ASAP

                                Regards
                                Anil Naik
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                                  Somraj Mukherjee
                                  from Mumbai, Maharashtra
                                  Nov 17, 2016
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                                  Address: Kolkata, West Bengal, 700073

                                  Sir, my name is dr somraj mukherjee. I am a psychiatrist from kolkata. My number is [protected]. For long duration i received call from different people looking for someone nivedita agarwal. When i google searched it, i found some adds where my no was linked with this nivedita. Recently i received some call telling me that that they received my missed call. I am little confused. I will be obliged i[censored] do something immediately.
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Meetu arya - ABC Church nanpara Uttar Pradesh east.
                                  [protected]

                                  Hiranmoy ghosh - B272 lake gardens. Kolkata 45. Contact - [protected]

                                  [protected]advisor from airtel who modify personal details on database.
                                  M. Ghosh's reply, Oct 22, 2018
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                                    J
                                    from Hazaribagh, Jharkhand
                                    Nov 17, 2016
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                                    Sir please give me my call detail from 3 Nov.to 9 Nov.beacause one incoming no from Mumbai is must for me.
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                                      Vaishnava
                                      from Mumbai, Maharashtra
                                      Nov 17, 2016
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                                      Address: 700156
                                      Website: vodafone.in

                                      My balance 25 rs has been deducted from my Vodafone number [protected] on 16 Nov at mid night.Some service has been activated in my number although I haven't registered for any.
                                      Kindly refund my money and deactivate the services ..I am facing problem due to this .I called customer care and told them about the issue they asked me to wait as they their system is not working right now.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      My vodafone number is[protected]...but while typin i ve recharged a wrong number that is [protected]..i don it through paytm..i contacted them...they asked me to contact vodafone only...i heard that vodafone has authority to undo the recharge ...plz do the reverse recharge asap..plz...help...
                                      Hi I am Rakesh chaudhari my complaint is don't working your 4G network on my number my number is [protected]
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                                        Prommy
                                        from Mumbai, Maharashtra
                                        Nov 16, 2016
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                                        Address: Mumbai City, Maharashtra, 400068

                                        I noticed that my prepaid balance has suddenly reduced in 1 day without excess calling. On checking my last 3 charges I found that Rs.60 were deducted from my balance for downloading some 'Mobilemela service'- which I had not downloaded at all. The customer care executive was forcing me to get convinced that I had downloaded it knowingly by clicking on an advertisement on webpages. I denied it and said that they are cheating customers by deducting money without permission and activating some "God knows what" service on customers' phones which is chargeable every month.The executive said that they will deactivate the service and agreed to refund the amount back within 30 minutes.
                                        I strongly condemn such unfair and fraudulent trade practice of Vodafone of cheating customers. They must be making lakhs of rupees daily by duping their customers this way -by deducting money without permission & forcing customers to believe that they might have knowingly or unknowingly clicked on a chargeable advertisement on webpages during browsing.
                                        There maybe many Vodafone subscribers who may not even realise that they have lost their balance, and every month they will be losing money for unasked activation o[censored]nwanted fraudulent services/apps by Vodafone in liason with their shady partners.
                                        Vodafone India customer support has been notified about the posted complaint.
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