Vodafone India Complaints & Reviews

I wanted to cancel my postpaid vodafone number.as my number was availed from hosur, outlet at chennai refused to collect the dues for cancellation of my number.when I approached customer care Mr.manikandan assured to cancel my number after the payment of rs.1100/- .upon mail confirmation, I paid and confirmed to Manikandan and he confirmed that the number will b cancelled within a week and assured to advice the same.but till now after one month no response is received despite follow-up through mail.the seems to be very worst and unnecessarily I am getting calls for repayment of landing dues followed by Bill to my mail.
I am mentally disturbed and the worst service and attitude makes me tensed. He may be penalized and I request compensation of Rs 5000/-.
I am ready to share the mail communication a if required.
MURUGAN G
Complaint related no.[protected].

Without inform me all VAS SERVICES automatically. Vodafone executive also accept that when I get call from bill collection department they send me fake hope and information that is all VAS SERVICES charged will waived off
activated on my Vodafone dim [protected]. I respect lot Vodafone company I used my sim from last 7 to 8 yrs. I hope that unwanted wrong charges will waived off I will able to use that sim pls do the needful
Thank you regards Prakash Karkare

I recently ported from airtel to vodafone i submitted all my documents, my old sim stopped working
Having a massive inconvenience from the past six hours
The company was so prompt at start please port and they have horrible after sales service
No one confirmed port status and no one is helping me out
Poke on coustomer care they say we don't have my number on system takes one week
Well its been for then 7 days
Got the sim on the 5th of november

Vodafone had deducted rs 10 from my account & activated some song as callertune without my permission on "10 nov 2016"
I called customer care & asked them to immediately stop the unauthorized service & refund my money. The person said that he will do so & the service will get deactivated in 24 hours.
Since the money had not been refunded to my account later, i called again after 24 hours time period, but they refused to refund the same.
Kindly look into this.

Dear sir,

I am a customer of vodafone postpaid for 5 months, from more than a month i am facing the following issue. Whenever i call anyone for more than 5 min i cannot hear any voice from them. I complained about this 3 times, every time they register a complaint and say that their representatives will call me within 48 hours but no one calls me and no further action takes place. Kindly solve my issue.

Thanks and regards.

I purchased a Vodafone wifi hotspot postpaid device by paying Rs. 2700/- initially and Rs. 500 extra as deposit which is showing in the balance; I was promised that i will be getting 6 GB data for first 3 months further unlimited at 64 kbps speed and additional i might have to pay for the booster packs what i activate.

Whereas the bill arrived for Rs.5692.000 contradicting with their own offers, whereas i have been on consecutive email communication with the representatives who keep changing daily, but no body seems to understand the issue and till date have failed to provide me the break-up of the bill what they claim i am liable to pay.
It cost a fortune for me to use the device initially due to its long activation procedure and a pathetic customer service from Vodafone. whereas i never expected it to haunt me throughout.

the latest reference number provided to me is[protected].

Gujarat ka ise no [protected] se phon lagata hai fhir mene use phon lagane k liye mana kiya to fhir gali galoc krta hai pls sir yha no . band krne ki krapa kre jis no. pr phon kiya wha no. hai [protected]
and jis no. se phon aata hai wha no.[protected] hai pls off this no is very urgently.mujhe aap ki company vodafone k is no se jan se marne ki dhamki di gai hai ydi kuch bhi mere sath galat hota hai to responsibility aap ki company ki hogi
REGARD BY-Anil patidar(pls help me)

I was using a Vodafone number, 0-[protected] for quite some time. From the time I took the connection, I was facing network issue. I complained many a time, but the Vodafone did not take any proper action that could resolve my issue. I was frustrated and sent a mail to corpcare.[protected]@vodafone.com asking them to stop the services and billing on October 11, 2016. After two mails, I received a reply from them saying the billing was stopped with affect from October 13, but when I received the bill this month, they charged me till October 23rd. I mailed them to redress the issue so that I can pay the bill, but no reply from their side. VODAFONE, STOP CHEATING PEOPLE BY SENDING FRAUDULENT BILLS

I purchased a pay as you go indian sim card for 500 rupees. The details of the complaint are set out in this email i sent to vodafone below. So far i have had several acknowledgements, been allocated a reference number and promised a response but nothing has been resolved in more than 2 weeks

I purchased a prepaid sim on monday (1st november) this week from the khalchawada shop in arambol, pesnem, north goa. The sim cost rupees 500, and i was told this included 1g of internet and rupees 172 of call time.

I activated the phone the following day as directed by the shop assistant and received several text messages to confirm the sim was now activated. On wednesday i tried to make a local india call but found that i had no call credit left. This was the first call that i had tried to make so i was amazed to discover my credit could have gone down to rupees -0.50!

In addition to the problem with call credit i had absolutely no internet access since purchasing the sim.

We had moved from arambol by this time so i was not able to take the phone back to the shop; instead i called your costumer services number. I selected english as my language option but when i was connected the adviser spoke little english. She then cut me off without answering my question!

I went to a local shop today in palolem to ask for assistance but the shop keeper could only suggest that i return to arambol. This is not possible as it would cost around rupees 4200 to make the trip and return. I topped up rupees 100 and the internet became active. This internet 'session' was charged against my call credit, instantly reducing my balance to rupees 63, i immediately turned off mobile data before to whole lot disappeared again!

So, to date, it has cost me just under rupees 600 for no calls and a couple of seconds testing if the internet was connected.

I would therefore be extremely grateful if you would deal with this issue for me and provide the following solutions:

Reinstate the call credit that i was originally promised (Rupees 178)
Provide me with 1g of data as promised
Provide me with an explanation of what happened
Provide me with some complimentary call time and data to compensate for the problems i have been experiencing.

I look forward to your response

Kind regards

Anthony gregson

Dear Sir/Madam,

i mihir shah recently i had ported my number [protected] form airtel to vodafone Approx two Month before. Before Porting the vodafone executive had visited to our office and we had cleared about terms and condition & roming plans he told me no roming charges will apply on my number at mumbai maharashtra circle while my first bill of Rs 197/- i had paid my bill including roaming that time i spoken with executive he told mr i will get reimbusment in next bill but now on my recently bill of Rs 657/- i got including roaming charges now i get very dissapointed n totally unsattisfy i Request you to plzz reduce my all roaming charges unless i will not pay any bill .

thanks
Mihir Shah

Sir,
My previous service provider was airtel. I had some due balance in the no[protected] due to this my service had been stopped by airtel through vodafone. Now i'm the customer of yours and i paid all the due bills and submitted the documents at vodafone store, barrackpore, west bengal on dated12/11/2016. But still today my service has not been started.
Pls take necessary step.
Kind regards.

Thanking you.
Yours sincerely
Tanmoy mondal

I changed my vodafone postpaid plan and was assured that it was changed from the next day but vodafone never changed it and kept billing me as per old plan. It is their customer care people fault and due to which I got unnecessary bill charges please have someone contact me and fix this issue asap we are not going to pay the bill

Thanks
Deepak
[protected]

Hi
499 extra charged in my bill because of customer care mistake .I called customer care to activate 650 3gb unlimited plan but wrongly they activated limited plan post 3gb charges has been charged in my bill.While complainig many timed through mail they called me and saying you should have stopped internet usage post 3gb, which was not my mistake now they are not waving that amount

Hi sir I am very interested to install the mobile towar in my own land best location good quality land well population road touch site easy transportation and accommodation I am also very interested so please contact me Ravindra Baag post BELUR tq basavakalyan dist bidar Karnataka India pin code 585327 /[protected]/[protected]

Vodafone Team, What is this, still we are not getting only vodafone 3G network in our area, only vodafone 3G not installed so far, please install 3G network in our area, i want 3G else I will switch to jio 4G. Please note address and take immediate action, Add. Tower site I'd: DHNKH1, Village. No.3 dhensiri, Dist. Udalguri, city- Rowta, P.o. Rowta, pinn. 784508. MO. NO. [protected]

MY MOBILE NUMBER RECHARGE CARD DETAILS
My number
[protected] Voucher no[protected]
SR.NO 63296036
Batch no 320716

Without my permission, vodafone is deducting my balance from my prepaid account. I didn't buy any game. I got a message saying thank you for purchasing the iappgame. Enjoy and have fun [protected]@iappgame.com. Whenever i got this message, then everytime some amount deducts. I didn't buy any game. Everyday automatically 3-4 games installs automatically. My no. Is [protected]. Vodafone customer care are not providing the solution. They are not refunding my deducted amount. Please provide me a solution to not autoinstall apps and not to deduct my balance.

I have more space in rajisthan and bihar, up,

you can contect me on this number [protected], [protected]

Dear sir i want install tower in my area because very bad network of all network company

I have requested for disconnection in email and got an email from Vodafone Service desk that request is processed for closure of my connection. My numbers stopped working. Still i am getting the bills for those connections and service desk is now not responding. 1. Connection 1 : [protected] 2. Connection 2 : [protected]

I am constantly writing on servicedesk.[protected]@vodafone.com, there is no response from them.