Vodafone India Complaints & Reviews

He call me in the morning of 19th october (today)2016 and said that he is calling from UK and a grand prize alloted to me from cheverolet lucky draw and he is arriving from UK with flight so that i should pay 25000 indian rupee in the account as he would delevered the prize money to my door.this is a most hilarious and sensative matter. look into this matter seriouisly.

please take the necessary action to catch him.

Hello Guys, My vodafone number is [protected] and its running under Jaipur (Rajasthan) area. My connection was activated on 5th of August 2016 but now on October 18, 2016 suddenly Vodafone stops my services. After enquiry Vodafone people said that your address verification is negative that's why your services has been terminated. Guys please help me to understand this I had paid 1 month bill also and nobody notified me that your verification day is 19th Oct 2016 and without any sms and email Vodafone stop my services. I don't understand whats wrong with Vodafone. Please help me to restore my connection. You can reach me @ +[protected]

Hi,

I’m using an Aircel prepaid SIM card from last 12 years. All of sudden, I had lost my service from September 17th and when I checked with aircel customer support, I got to know that my number got portable to Vodafone network without my knowledge.

Later I identified the person who has done the portability and enquired about the network change without my knowledge. They stated as, they have done number portability for 25 numbers (from aircel to Vodafone) and out of which my number was included by mistake.

So I have requested them to revert the change and return my number but the reply was its not possible. I have been told that, the number has been converted into postpaid (Corporate plan) and it’s not possible to return the number as it was assigned to some other customer.

I have tried to explain them that, all my bank accounts, credit card, Aadhar, etc are integrated with that number and I need that number back. Even I accepted to be with Vodafone network, if I get my number back. But still the answer was it is not possible to return the number. Moreover the way they are treating is really bad.

Please help me to get my number back.

SIM card #[protected]

Person who worked on portability – Parameshwari ([protected]) & Balaji[protected]

Vodafone Center:
No 7 Hij Ground Floor, 80 Feet Road, Anna Nagar, Madurai - 625020, Near Lovely Cards.

Regards
Yugendran
[protected]

Without my consent automatically activated movies pack and dedicated 35 rupees, now sent a message regards that, Hello! MMovies pack is now active on your number, as requested by you on[protected].This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.9.354.To deactivate SMS STOP to or call 155223(toll free).

Now what would I say, blaming you by showing it.

I have purchased new hotspot device from Vodafone Store, Electronic City, Bangalore-560100. For that device, I have taken new connection with Vodafone as [protected]. The Device is working fine in Bangalore. If I enter into roaming area the device is not working. I went store and raised complaint related to this issue. But there is no action for past three months. I am walking to the store frequently for this issue. But no action from their end. They are not taking my cancellation request. They want my money without service.

I've got message from vodafone as for mine call rate and it showing that in ₹18 i can make call upto 60 days at 1 paisa per minute... But after recharging with ₹18 the plan shows its 1 paisa per second...

I mean that is totally not fair... As per your info. I recharged but i didn't get specific outcome... Its just the way of making fool of the customers...

I want mine plan otherwise i definitely case against you...

The Bill is been charged for Rs 1260 for calling the number 51717 which is absolutely not true.
The person using the number is a Senior Citizen and have very less knowledge of these kind of calls.
Would request please kindly treat the matter seriously. As the customer is very upset seeing the bill.
This is not accepted from this renowned company such as VODAFONE.

Vodafone has promised for 9GB extra data on 1GB recharge and raised Service Request No [protected]. The Vodafone agent on 198 has raised this. This SR was supposed to be resolved by 15th October as per the message sent by Vodafone. But it has been closed on 17th without any resolution or notification.
On continuous follow ups from 15th, the call centers/customer-care people have said that back end team is working on it. This has wasted a lot of time and patience. Vodafone has cheated me without resolving the status.

I have submitted the forms and all requested documents at the Nearest Vodafone store based at Tala Park, Kolkata for the transfer of circle from Bangalore, Karnataka to Kolkata, West Bengal for the number [protected] on 1st of October'16. However, till date the circle has not been changed. I have personally visited the nearest Vodafone store once again to confirm whether the form has been further processed but the customer service agent, Ms. Satarupa denied to help me with the information. I would request to expedite this issue and provide me with a demurrage due to the call charges I'm bearing for every incoming call.

Ideots have sent me a bill of 5K saying i have used Internet above the pack.. Which is not true.. The TAT for plan activation the send is 30 min and the plan gets activated the next day.. This is how they cheat customers and earn business.. Bloody Thiefs..

It is the Worst Postpaid service provider in India.. They come to your house and forcebly convince you to buy a 399 ka plan and by time their bills keep on increasing.. The bloody person ported my no to VF postpaid by fake promises and now here i am.. Fully frustrated!!

*** Friends, please do not go fr any plans from VF postpaid from any shop or sales personels bcoz later you will end up in a billing mess.. Whatever your POS is you will suffer..***

I am going to complaint on all the social platforms as possible..

Hi,

My number [protected] was charged wrongly for the 51717, , I never dialed this number, launched the complaint and was told that my phone number details will be made public if I refuse to pay for the charge. The customer rep was like a recovery agent. The time which was mentioned for the call in the bill was my travelling time in Plane and that cannot be possible to make a call .

Hi sir,
my incoming and outgoing service is not working since 9-oct-2016.i have visited 4-5 times in Vodafone gallery and call 30-40 times in customer care nut problem still same.not resolved my problem I have facing very big problem and I have tired to visit Vodafone gallery every day.and also condition your plan is changed you do not port number

I have taken a Vodafone pre-paid SIM ([protected]) in the name of my daughter Shivangi Singh on 05/10/16 from a shop near Ajay Kumar Garg Engineering college. As the SIM was not activated, I have written a mail regarding it to vodafone care.[protected]@vodafone.com on 09/10/16. I have been assured that my problem would be resolved within 72 hrs. But till today the sim is not activated. When I contacted to vodafone customer care Delhi no [protected] I have been informed that my documents is not reached to vodafone office so they can not help me. It has gone 12 days after getting my sim still the company is not clear wheny sim would be activated.

I did a recharge of Rs.80 on 16.10.2016. Mistakenly i entered my number as [protected] instead of [protected]. I called the customer care and they asked me to send an sms on 144 but after I did that, i received a message saying that the dealer number is incorrect. I again contacted the customer care but this time they simply refuse to help me saying that they cannot revert back my money. How can things get change in a span of 5 minutes.

I had been to France recently for one moth and I have not used Vodafone at all(I bought local sim). But when I came back to India, around 200 rupees got deducted from my account for activating international roaming through msg which I have not done at all and one important thing is at the time i was having nil balance.
when i asked for proof as I have sent the msg for activating international roaming, they said that we should not share that information.
One more important thing is that the customer care people have not taken my complaint at all and also said like it is my mistake.

200 Rupees is not a big matter here, but the cheating that has been done by the vodafone without my notice and also very bad respose that I received from customre care is the very very big issue for me.

Please take necessary actions on this...

Thank you very much...

Regards,
Karthik T
+91 [protected]

I had filled porting form on 5 october 2016 for porting of my number [protected] from postpaid to Prepaid at Vodafone center at New Fatehpura Road, near UTI office, Udaipur by Mr Umar (center Official). I was instructed to pay an amount, which Mr Umar had calculated and on paying the amount, MR Umar gave me a new sim and assured me that the porting will be done in another 3 to 4 days. The best part was it was not done till 12 October for which when I contacted customer care and i was shocked to hear that my application is not processed for which I lodged a complaint. Since 12 october innumerable times i am contacting the 198 complaints section. Absolutely annoying response i get, that the amount you have paid is less, you pay the remaining and it will be done. I had not decided the amount that i have to pay, it was decided by the appropriate authority sitting in the recognised vodafone office, then why should i pay extra at the mistake of the vodafone official.

I want the porting to be done without any extra cost and the vodafone should be careful in appointing officials who are so careless.

Also at the vodafone customer care, the customer care executives should be helpful and not supporting the wrong thing done by the executive at vodafone center and CHEAT customers

Vodafone office people are CHEATING customers, vodafone should get this wrong practice stopped.

I demand justice, porting of my number [protected] with added compensation for the mental torture they have done to me.

If it doesnt stop here and settle at this stage, i will be forced to approach Consumer Forum Court and Switch to other network

Dear sod,
My self sumit sharma, on dated 09th oct i submitted my relevant document and fee of 250 rs. to your vodafone employ in order to port my aircel number ([protected]) in vodafone postpaid, however its been more then 09 days and there is no update on the same. not even the verification has been done.

The number which is provided to me for customer help are now saying that they not gonna help me and used some abusive words even now they are not answering my calls below is number ;

Pihu ; [protected]
[protected]

I have already filed the complaint in consumer count against this, however i expect from you also to take some action on this. for any further info pls call me on [protected].

Regards,
Sumit sharma, [protected]

श्रीमान,
मेरे पास Vodafone India company कि प्रि पैड मोबाईल सिम है जिसका नम्बर [protected] है। जो कि मोतीराम गोदारा पुत्र श्री लुणाराम गोदारा, गांव राजलवाडा, तहसिल श्री डुंगरगढ, जिला बिकानेर के नाम से है। श्रीमान से निवेदन है कि उपरोक्त कनेक्शन कि 2 माह कि कॉल डिटेल मुझे उपलब्ध करवाने कि कृपा करे।
धन्यवाद
मोतीराम गोदारा पुत्र श्री लुणाराम गोदारा
गांव राजलवाडा, तहसिल श्री डुंगरगढ, जिला बिकानेर

Rs 25 was deducted in the name of Namkeen Pack from my main account balance without my knowledge. What the hell is this Namkeen pack? What king of Robbery is this. Are not you satisfied with the payments I pay to you. Check how much amount I spent on Vodafone. This kind robbery is being done from me. If it continues I will unsubscribe your service.

Yesterday I too got a message regarding activation of follo pack followed by 35/- deduction, usually we recharge for less amounts only that too they are taking it away then how can we use their network.Immediately stop this cheating innocence people will not give you any growth.

when I called customer care they said it was due to a pop up, but in my phone popup is always in blocked state only, they are cheating us.