Vodafone India Complaints & Reviews

Dear sir/madam,

After putting my all efforts complaining you about negligence of vodafone regarding refund of security deposit of rs.400 since 6 months.

My contact no. Is [protected].

I converted my no. From postpaid to prepaid in april 2016 and your sales executives at vodaofone store (Vikas marg shakarpur) assured that security deposit will be refunded in 2 months.

Its not yet received till the date.

I visited many times to vodafone store laxmi nagar and gurgaon (Sohna road)
But no solution arrived
And called so many time to customer care.

No one able to help me

Even your assisting executives at vodafone store gurgaon putted 2 times request to send the security deposit cheque at head office, still not received.

Please do the needful
Other wise i need to take some more steps for this.

Dear Sir,

I have vodafone postpaid no. [protected] and my plan is 199 with one local vodafone no. [protected] free unlimited but when i call on that free local vodafone no. then vodafone company add charges while that number's calling is free unlimited .

so please solve this problem as soon as possible otherwise i will not pay vodafone bill if that free vodafone no. calling charges add in my bill because this is not relevant .

surendra singh
[protected]

I am not satisfied with vodafone.. I got a call from this man [protected] he committed me for giving me better.. I want vidafonr to stop this new number immediately... As i am not satisfied with vodafone service.. I got a call from this man [protected] he committed me for giving me better plan than airtel as i am an airtel customer with 1gb unlimited data + 600 mins, and he committed me for better plan than airtel and he gave me such a bad plan of 250 rs where i get only 250 mins + 250 sms which is no use for me, then what is the reason for me to switch from airtel to vodafone, at todays time where reliance jio is proving unlimited calls and data, i don't want this no. I am not satisfied and i would like u to take some action against this man ([protected]) as he has wasted my time and money.

Due to some personal issues i want to surrender my postpaid number [protected]. please de-active this number as soon as possible. i took this number one or two years ago as prepaid and converted into pospaid before 4 to 5 days ago. i did not operate this number even once. and now i want to surrender this number as soon as possible. so please kindly be disconnect this number as early as possible.

Regards,
Sarita Dnyandeo Phad

I am vodafone customer since very long time more than 5 yr but i am facing issue related network and internet speed. Every month i spend 1.5k for 3g internet. Since last 6 month speed are very slow and some time cellular network not available in my phone. I have to complaint every month for speed and network issue. They told replace sim card with 4g. I do that. After doing this my problem is not resolved yet. Still very poor speed i get. And facing call drop issue. Whenever i call some one its show me not "celluler netwok" they deduct 35-85 rs any time and told me its charged for popup in webbrowser.

I am really frustrated about this. Please help me

My number [protected] was been permanently deactivated on 16/09/2016. Now i submitted my documents for having same number as new connection. This number is important to me because personally and professionally many people have this number. When i calling customer care nobody is responding. When i am having a help chat the agent is telling me to go in store and ask for this number it will be reactivated in 2 hours. When i am going in store they are saying you cannot have this number.

What am suppose to do. I want this number

[protected] and [protected]
Bills are not delivered although i pay for hard copies. Telephone message says that bill was undelivered due to shifted consignee! An absurd and false statement. Two numbers are also given [protected] and [protected] to contact for delivery!! This practice of cock and bull story by courier services must be nipped in the bud.

I have a complain about vodafone mini store in raghunathpur (baguiati, opposite big bazar, kolkata)

I want to port into vodafone and that is why i have contact vodafone customer care to know how much i have to pay for porting into it. they all have said that porting is free. even i have visited a vodafone store in gouribari busstop (kolkata). they also gave me the same answer.
Now when i have visited my nearby vodafone mini store raghunathpur (baguiati, opposite big bazar, kolkata) to porting they charged rs. 104/-.

I want to know who is true??

Hai sir my name is vinoth kumar from chennai. im new vodafone customer my number [protected] my sim is activated but tha salary markety person told to 3month unlimited 3g and he give 2sim card that particular sim only free for 3month calls. but that offer not activated already im call to vodafonecare he told u just go on vodafone store active ur offer .but the store executive told not activated me u call that sales executive im not response this .ur FRC not activated u just pay the amount and i will activated another offer not this offer .the sales person not attening my call that person name is
SEKAR mobile number [protected], [protected].
this for not other sim is also vodafone sim but custimercare and vodafone store told call that person or wit i got the sim in sataday . all are the vodafone customer right that person is ur employee right. i refer to my area members and 10sim we have purchesed .
vodafone customera is responseble for this problem please clear that problem immediatley i want my offer only
just clear that problem otherwise that problem is continue today i will throw that sim and told all my frd vodafone user more then frds using vodafone sim in my college. please clear that trooble and action immediatley now.not clear that problem otherwise i will throw the sim card and told all person to vodafone fake offer fake marketing

Hi,
I am having postpaid connection of vodafone, my number is [protected]. From march 2016 i have been paying rs 99/- for mconverge fashion [protected]@99, which i never activated. I noticed this on september 2016 only and called customer care executive to deactivate this service, i got message of deactivation of mconverge fashion on 2 september 2016. Today, i received bill it still has rs 99/- for mconverge fashion portal. Why i pay for the service which i never used.
Kindly deduct this amount as never used this service and still i paid for this from march to august.
Do i need to go for consumer court for this or can solve the issue here?
When vodafone is having so many complain about this issue, why don't you closed this ad.

Some fraud people have made transaction from my credit card for some payment to vodafone bill desk mumbai. I did not revealed any information about my card. How can someone hack details of my card as well as otp. Payment was made rs. 2498 x 4 time, 8th 9th of august.

I want to know for which vodafone number the payment has been made.

Abhishek agarwal
[protected]

I myself vijay varma my mother cell no [protected] getting call on his no frm vodafone collection agency since last 2 days, , , 24 sep to 25 sep, vodafone agency no [protected], I have raised a compalint at near by my police station, the lady name is priya she calls after 10 min & tells to my mother that we will kick u if we come there, tell that guy to pay all dues of vodafone bill, if not then we will recover our amt by picking up all ur furniture & electronic item o[censored]r home, , , after that on saturday 25 sep in afternoon lady called again & given bad words to my mother in evening my mother was shifted to hospital bcoz he has bloodpressure problem, , , , i have done compalint in police station, if i get return frm any vodafone care collection i will case a file in high court, , , , ,

Hi i'm manisha singh vodafone customer i had a network or call rate and 3g data issue. I had complaint 22sep about your network, call rate and 3g. But today 27sep and i havt receive any call and msg from your side. I had mantion all my problum. You diduct my 3000mb 3g data in 1 month and and the time on active my 10 paisa voda to voda call rate you promise me that we continue this call rate after 3 month but when i called u, u direct refused me. So right now im very disappointed for your side.

Now i decided either you resolve my issue, or i will file complain against you in court for doing fraud activity with an government official and for harassment.
My details are:
Name: manisha singh
Vodafon prepaid number: [protected]
Location : ghaziabad
Email id: [protected]@gmail.com

Alternate contact number:[protected]

My prepaid number is [protected].
Without my knowledge or request, vodafone tamilnadu has debited the following amounts from my prepaid account by activating various services. After activating they are sending sms to inform about the debit.

1. Rs. 45.00 on dt. 29.05.2016 for loop digital games pack
2. Rs. 75.00 on dt. 28.07.2016 for gamifive pack
3. Rs. 150.00 on dt. 11.09.2016 for tv all channel pack
4. Rs. 60.00 on dt. 13.09.2016 for movies pack
5. Rs. 60.00 on dt. 23.09.2016 for movies pack
6. Rs. 35.00 on dt. 27.09.2016 for silk pack

I need justice.

Respected sir,
I have lost my sim. It is using another person. I had purchased this sim from wardha maharashtra but somebody is miss using my sim. As far as possible i want to inquire about my sim and take immediate action about it and block my sim. My sim no. Is [protected],
I shall be very thankful to you.

Vijay krishnarao pimpalkar
Mail is pimpalkar. [protected]@rediffmsil.com

Sir, on saturday 24/9/2016 i have applied for my number migration from postpaid to prepaid at vodafone store sector 15/D, chandigarh, Mr. Ravi, customer care executive attended my request, but he not take my request seroiously and not response properly, he said that it is lengtly process and take time, however he give me prepaid sim and told me to switch off your data and not make any outgoing call.But till today evening my new sim not started and my postpaid number not disconnected, hence i visited around 6 . 15 at store and some othet person told me that your request is not processed till that time, and Mr. Ravi is the person who know the same that why your request not processed. I again visited around 7.00p.m and met Mr. Ravi that why he has not take any action on my application, he again told that it is lengthy process and not behave properly and my unattended application was still with him and he again told me that its take time . Whereas from Saturday evening I am not able to call and not use my data as he told me the same to not use it. Sir kindly look into tha matter.

Without my permission a pack is activated and a rental amount of rs 99 is deducted from mr prepaid balane. The mesaage is as follows

(Hello! Fashion portal pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.99 has been deducted. Your current balance post service activation is rs.130.441. To deactivate sms stop to or call 155223 (Toll free).)

This is not the first time. Already four times it happened. There is no response when i call to customer care. First day one person told tommorw refund wll be done. On the next day other person said that refund is impossible.

Is this the right way in responding customers?

I want a solution for this!

Phone number: [protected] gives miscalls and if call is taken then keeps asking personal, area information along with some unrecognizable words.

please lodge a complaint against this number and permanently block it from calling / texting anyone.

The phone number seems new as could not get any info about it online; however TrueCaller shows -
owner name - Laxman2
area - Maharashtra
vendor - Vodaphone

I have been facing call drops at particular areas in Pune Everyday while travelling.
The route taken is from Kharadi to Aundh via Nagar Road-Shastri Nagar - Yerwada - Khadki (via Bombay Sappers route) - Aundh

There have been call drops due to no network since the last 3 months every day while crossing the above mentioned routes. Not to forget, no network for about 15 minutes or more while taking the Bombay Sappers route to Khadki and further. I fear in case of emergencies one wouldnt be able to contact anyone.
Strangely, other telecom providers have full networks in all these regions except Vodafone.

It is frustrating to have multiple call drops during one long call every 10 minutes because we are crossing the apparent "No Network Regions".

I would like to bring to your notice that one of the areas of the call drop is at Viman Nagar (on the Road next to one of the VODAFONE offices situated at the Mantri building.)

Sir, I had ported my postpaid connection to prepaid connection on November 2015 and as per rule it was required to withdraw deposited security amount within 60 days but on enquiring multiple times they failed to return my security amount and now they are saying that I had received the cheque and have encashed it which is not true.I request you to kindly look into the matter and help me on the same.thank you