Vodafone India Complaints & Reviews

Hi sir

i have visit your store for convert postpaid to prepaid. below store
"No 1
Shiv Kripa Building
Near Malhar Theatre, Gokhale Main Road, Naupada
Thane West "
i pay bill of last month 275 rupees . but your customer care of store said i[censored] want convert postpaid to prepaid you have to buy voucher of 275 rupees then able to convert otherwise not possible and they charge me .
tell me on what basis you are giving this voucher . stop fool the people . i have faced trouble since port in your service my number was in no service i don't no why you deactivate.
i visited 7 time your stores in thane, but not resolve my issue .finally converted into prepaid service.kindly revert on what basis you are giving voucher if i no need this. (kindly refer attached images of bills and voucher given by your store ). i have loss of 5000 rupees because of my number deactivated by company for 4-5 days in last 40 days . i cant reach my company team by calls. kindly arrange amount.if you cant able. i will proceed case on consumer court (under consumer protection act 9 a ).

kindly revert .waiting your response.

Sir, my vodafone prepaid no. is [protected] (pune, maharashtra circle)
On 24 sep 16 in the morning i receive a message from vodafone stating activation of vodaphonre tv and deducted rs 75 from my balance
I immediately deactivated this vas (value added service) on phone
And lodged an online complaint as well as i had a live chat with vodafone custemercare representative... she said at around 06.23 hrs this service was activated by me...
But surely i did not activated this
I need that my amount of rs 75 be added to my main balance

From last three month i am facing big problem with my vodafone number. Different service like life style pack, silk pack etc. Are activated repetitively by vodafone and deduct all the balance. After complaining about the problem to customer care they told we can not do anything as the service have been activated by me, though i have never requested for this type of service. P

Please take the issue seriously as many other person have facing the same problem.

Dear vodafone,

With warm regards i just want to complaint about vodafone network problem. I will just convert my number idea to vodafone for best networking but now i am very upset from vodafone phone network problem because form last 10 days i have to face problem of while using internet. It was not working at all i just need my money return of recharge or do something because i was to irritate from your services i dont want to continue with your network but it was my bad luck i have to be with you at least 90 days from portability. Kindly do the needful as far as possible.

My vodafone no. [protected]
Email id. Ankitgarg29109

Hiya ive tryed getting intouch to block my number on vodafone here +[protected] because ive recieved my new one.
im on contract and have been a while, miss nicola duckling
6 petch close
middlesbrough / cannon park im tired of calling vodafone up with this situation and thinking about changen too a new network thats better at handling situstion like this.

Hi Vodafone
I am using Vodafone number and
I am getting wrong calls from two Vodafone numbers [protected] and [protected] they are talking nonsense and calling continuesly so I want to complaint on the person so plz give me the details then I want to fill complaint on police station so send me the details as soon as possible.

Hi Vodafone
I am using Vodafone number and
I am getting wrong calls from two Vodafone numbers [protected] and [protected] they are talking nonsense and calling continuesly so I want to complaint on the person so plz give me the details then I want to fill complaint on police station so send me the details as soon as possible.
Hi Vodafone
I am using Vodafone number and
I am getting wrong calls from two Vodafone numbers [protected] and [protected] they are talking nonsense and calling continuesly so I want to complaint on the person so plz give me the details then I want to fill complaint on police station so send me the details as soon as possible.

I have new five number convert to cug group. And pay one bill normally. After pay bill our helpline number [protected] was suspend. And say to me that your document invalid. But when vodafone staff verify all document why invalid number. Msme regestration, sale tax vat-03 regestration, aadhar card, rent agreement 500/- all documents invalid then why start number. I have request to you that plz continue this numbers with cug plan othervise convert to prepaid immediate basis for running it. Suggest me. Best offer.

I got a call from +91 [protected] about 4 pm today stating that i should submit my sugar r card other wise my icici bank account would be locked forever. When i asked him to call later, he used profanityy in hindi like madarchod and tera baapp which is very insulting. It made me want to discontinue banking with icici. Please look into the matter and compensate me for the mental harassment and torture faced by me. I answer in satisfied. I want justice. My acc num is[protected]

I stay in pune wakad area, near Dutta mandir I face huge network issue, call disconnections, no network, no voice.have raised it with the ur call center, but to no respite, even followed up with the guy who called up, but he didn't resolve the issue. please look into this ASAP or let me know I will switch to some other service provider.

Regards
Mohit Bajpai

India has no national langauge, and we don't need a british company to conduct a poll on indian national langauge. We indians have no national language and we are happy with our governament decision regarding the national language. We have 22official languages in our country. Respect it, better not to interfere in other countries internal issues.

Thank you
Incredible india

I lost my sim few days back i wanted the same number so i went to my nearest Vodafone store (sec 18 noida in front of GIP) as my number was registered on my brother's name, one employee told me to take same number but postpaid and submit Rs 400 as security( refundable ) which will activate within 3 days, if you want prepaid you have to bring your brother's original id and your id .. and sim will activate within 2 hrs . obviously i opted for 2nd option so on 22/09/2016 with all the ids, another employee told me
no you cant get prepaid sim u have to take postpaid sim and submit rs 250 as security (refundable)then after 3 months come again to change it to prepaid ..now i am confused and annoyed

Hi,

I want to disconnect my vodafone post paid connection .My mobile number is[protected] .Reason for that is I am shifting from my current place to another place I don't use that sim now.Though I don't use it now I need to pay monthly package of my post paid sim card.So can you go through my issue and deactivate it as soon as possible .

Thanks and Regards

Vodafone service provider cheating Indian customers easily and simply looting money from Indians pocket. Because i had an some Dispute about excessive charges or wrong charges belongs to international sms service charges. Last 3months i discussed and fought for wrong billing to customer care, customer relationship manager they simply telling we will block all your international call and sms services so you don't get from next month and they told this month(respective) bill we can't change because its automaticallylly generated. For that simply giving some grab offers instead of waiving off the wrong billing amount. Even that also not properly reflects in your next bills and the problem still persists. Ok if again call to all this people they will tell same story. After again and again paid simply my hard earned monet to vodafone, I disappointed and realised now then i am changing service provider from vodafone to airtel.
After just i am Checking online anyone have same issue
And what actions they took against this stupids now i. Surprising after googling so many i think 40℅ customers especially this year 2016 have faced this issue irrespectively prepaid or postpaid, evryone same issue and same story, same request raised or feedback provding in online.
After i realised now Vodafone starts cheating Indian customers brilliantly followed by cheated indian government for not paying respective taxes(still case's are pending in supreme court, Delhi).
We are fighting to road selling poor vegetable shop people for just 5 or 10 rupees but this kind of corporates simply grab lot of money from your pocket either with or without your notice for your hard earned money.
Who will control all this people?? Indian government giving red carpet to all foreign direct investments to this kind of people for enhancing employments and creating technology developments but the reality is horrible.
They simply looting Indians money either not paying taxes or cheated customer services to indian customer, then employment aspects they put all automated machines and robots for increasing profits. Where the employment increased?? Still the unemployment issues persists in our country.
Atlast what we got after changed all foreign and economic policies to india???
I think it might be less than 2℅ benefits to indians and 98℅ profits or benefits to all this foreign multinational companies. It might be again the real benefits after changed the economic policies all goes to business people in India. They might have 70℅ benefits either they got investments from this people or doing / joining as joint Ventures but actually ground reality either middle class or lower class got nothing they simply cheated by all this people including our politicians.
Is it possible all this peiple can do the same thing in their country intentionally or unintentionally??? Is the rules allowed them doing for that to this people in their country? Why we accepting all kind of scrps in our country?? How they have guts to do that herr, anything we can do in india(that mindset).
Vodafone need to pay 14, 500crores for tax dues to indian government.IT tax department send so many remainders and leagal actions like filed case against this people.
Now indian IT department can't control and indian government don't have control to this kind of people.
When and how and who will change this 😩😨😰😰

I have submitted a request on monday 19th sep, 2016 for name change request number [protected]. Vodafone closed the request without any feedback. I called the customer care and they told that my request is closed without any reason and i need to visit nearest store. I went to noida store and now they suggested me to visit sector 18. It is not my fault. I gave my documents aadhar card as proof and my name is reflecting wrong.

Yes this s right and this is what i am now going to write and inform everyone and to your ceo sunil sood as well.

My name is bhanu and i work as head of marketing with it company. i have been a vodafone customer since year 2000 but now it seems its time to say good bye to vodafone. my number [protected] was on a 699 red plan with 1 gb data and when i checked on the website it was showing that now this plan has 2 gb data.

I called customer care and after many attempts in last 2 days i reached someone names ashwani and he after putting me on hold for 20 mins said my plan is upgraded.

Now the beauty is before upgrade i was shown that i have used.86 gb of my 1 gb quota on my vodafone apps and after upgrade i am shown i have used 1.86 gb of my 2 gb quota. so vodafone upgraded and also added 1 gb of consumption on their own.

He also said for the last month smart byte which i bought because i was not aware that this plan now has 2 gb of data free, i won't be given any refund because we had send sms to all customer that the plan has new gb add on and they should get it done which again is not true.

I am investing my time to post this not because of money but because this is not what was expected from a company like vodafone and this not how a customer who has been with you since 16 years should have been treated. mr. sood please look at what's happening at the ground level in your organisation else vodafone will soon be soon be depleted of its customer base.

My mobile number -[protected]kindly note complaint number[protected] and[protected]
Now listen very carefully,,

I have request to active rs.150 plan of 500mb internet from vodafone app. At 6.30pm dated[protected],
After that data pack not active so called to customer care,, he says wait till confirmation message,
And finally at[protected] at 21.31 pm i got two sms that your rs.100 plan deactivated and rs.150 plan is activated and you have got 500mb data... (You may check your system send item)
After that i check ussd code *111# and found that there are 0.00 mb in my data account, then i called to custmer care that why not credited mb in my account???
But the customer care agent says that your mb is already credited,,, you may use the internet, i also confirmed that if i will be charged for it,,, you have to refund it from your salary,,, he agree and says that its confirmed that rs.150 plan is activated,,,, (I have called six time to your customer care but each and every time your employee says that pack is active and you have 500mb)
After that company send me a message at 22.30 pm at 20/8/2016 that you reach the data limit and capping of rs.499 is done now you will be use net in capping speed,,,,
(Check all the messages send from your system)
I have use capping gprs data,,,,,,,
Data pack actuallly activated at 21/09/2016 and i have used all 480mb and 20 mb left in my account,,,,,
I have also confirmed at your customer care that i have 20mb...
Then after i request to deactivated rs.150 plan at 22/8/2016 at 20.01 pm

Hi...

My name anubhav chauhan. i use 2 vodafone no. one is postpaid and 2nd is prepaid. postpaid no. is [protected] and prepaid is [protected]. i live in malviya nagar delhi and i have a network issue befor 4 month. i complaint more times but u always say give me some time we can do something but nothing u do always. but now if you dont resolve my problem so i will do port my both number in other network becouse now i dont have any option.

Contact me on this no. [protected] or [protected]
Thnku

Hi team,

I took vodafone data card connection [protected] through corporate plan on june 28 2016
• service interpreted from 24th june 2016 without prior communication.
• there is no email notification when data usage exceeds above 50%, 75%, 90%, 100%
• there is no sms notification to my registered mobile number.
• raised ticket on 27th july 2016 for the same and requested to cancel the connection immediately
• no response for more than 3 days and haven't get any proper information from support team
• no workaround resolution from helpdesk.
• unwanted data consuming videos, pictures, news from online. vodafone home page which also consumed my data indirectly.

Following are the real time issues i faced due to vodafone's worst network service:

1. unable to complete my deliverables to customer on time
2. my company had a bad name from their customer since missed regular business activities which was on my assignment
3. made situation to lose trust and goodwill for me and my company
4. my job got impacted due to worst network service
5. due to above reason i had unnecessary stress, mental pressure and depression.
6. due to stress, mental pressure and depression and my health problem, my family and my parents got impacted and suffered a lot.
7. when my job impacted, family, health because of worst vodafone service i decided to come out of vodafone and requested to cancel the connection on 26th sep 2017

When i had a problem with network connection, there was no support provided.

However now i am getting demand notice, mails and lot of calls from vodafone to make the payment for month of july 2016 usage. which again making stressful.

If i make the payment,

Will vodafone give me job for me?
Will vodafone resolve my health problem?
Will vodafone get my good will from customers?
Will vodafone safe my family?
Will it return which are all i lost due to worst connection?

Please advise.
Thank you,
Murugavel
[protected]

Wed, sep 21, 2016 at 6:43 pm :

From: ahamed, nizar (chn), vodafone india

Greetings from vodafone!!!

Ref: your vodafone mobile no: [protected] & relationship no: 68417654.

This is in connection with your vodafone mobile no. [protected] towards which an amount of rs: 816/- is immediately due, the account is heading for a service interruption. you may make this payment at your nearest vodafone store

Wed, sep 21, 2016 at 6:43 pm:
Legalcollection. [protected]@vodafone.com

Sub: your vodafone mobile no: [protected] acct no: 68417654 o\s-rs: 701/- legal demand for payment of net outstanding amount/dues.

1. you had subscribed to the cellular mobile telecom services being provided by us on the terms and conditions of the customer application form (caf). we have from time to time sent you bills for the cellular mobile telecom services availed by you. you have been served monthly statements and reminded through telephone calls, sms messages and visits made by our representatives, including our agencies, to make payment of the bills sent to you. however, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of net outstanding amounting to rs. 701/- as on 09.09.16 after adjusting the deposit if any.
2.in accordance with the terms and conditions of the caf, you are under an obligation inter alia to make payment of periodic bills raised upon you in respect of services availed by you. however, in spite of the receipt of bills, you have grossly failed to make the said payments. that you are aware, that you would be liable to pay the net outstanding amount that is in default together with interest thereon @ 2.5 % per month from such date on which it became due. that the above acts and omissions exfacie contribute flagrant breach of your admitted contractual obligations. this may necessitate appropriate legal proceedings.
3.in the aforesaid circumstances, we hereby call upon you to pay the net outstanding amount mentioned in paragraph 2 above, together with interest thereon @ 2.5 % per month from such date on which it became due within 2 days from the date hereof. failing which we will initiate appropriate legal proceedings against you. this legal notice supersedes any other legal notice (s) sent by us.

4. kindly clear the o\s of rs. 701/- on or before 15/09/2016 (thursday) 5.00pm with out fail to avoid legal proceedings.

Payment option:-
Since your account is inactive, you can choose to reactivate the line by paying the dues in full using one of the following options.
1) you can make payment through credit card by dialing the toll free number 53333 for any of the vodafone number (postpaid/prepaid) from anywhere
2) log on to www.vodafone.in and select the option manage your account online, then select quick billpay by paying thru credit/debit card or net banking
For clarification call us @ [protected] 10.00 to 5.00 pm

Note: in case you have made the requisite payment before receipt of this notice, kindly treat this notice as withdrawn, provided details of payment are sent to us under advice to our clients. this demand notice supersedes all previous demands.

Recovery & legal department.
Karuna nivaa. 5/3, chakrapani road, guindy chennai 600 032.
Legal cell chennai.

Vodafone mobile service limited.

Hi...

Im manisha singh my mobile no. Is [protected]. I have issue with your network, call rate and data diduction.

I have 45paise call rate this is too high for me and if i tell you the other network only 30paisa call rate. You give me 10paisa voda to voda for 3 months coz i use voda to voda much call but tomorrow 10 paisa voda to voda pck expaire then i called your customer care he told me if you want the pack again so do port msg again. What the nonsence if i want something so i have to do port msg this is not jock ok. Now i come to the data i use 3g data pack befor 4 month i had 5000 3g mb in my account and i use my data only in night for only whtaspp and facebook chatting i dont use my mobile data for any downlong but last month i have 2000mb day usese and 1000mb night usses but tomorrow i have only 324 mb in my mo. How can it is possible. Only in chatting usses u diduct my 3000 mb data.

Your customer care gave my reply very badly this is not gud for your. Right now your company working a fake things only thts why i m doing port my in airtel.

O thank you so much to do such a bad thing

I am using [protected] Vodafone prepaid service. Two value added services named "Silk pack" and "Fashion portal pack" were activated and 124 RS was deducted from my balance. When I contacted customer care, they say it was activated just because some random pop up ad (one click ad) page opened on my browser page. How can a random ad page deduct money from my balance without operators permission.